The 13 months feature is valuable.
Director of Finance and Administration at a philanthropy with 51-200 employees
Provides applicant tracking and documentation for our needs.
Pros and Cons
- "It provides great applicant tracking and documentation for our needs."
- "The performance appraisal system is too static and limited."
What is most valuable?
How has it helped my organization?
It provides great applicant tracking and documentation for our needs.
It is good for keeping most of our HR functions online and available for our small and nimble office.
It allows us to share emergency contact information with fellow staff members decreasing the time to get hold of emergency contact persons if needed.
What needs improvement?
The performance appraisal system is too static and limited. It doesn't leave room for different questions other than those provided.
For how long have I used the solution?
I have used it for 2.5 years.
Buyer's Guide
BambooHR
June 2026
Learn what your peers think about BambooHR. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
What do I think about the stability of the solution?
We have not encountered any stability issues.
What do I think about the scalability of the solution?
We only encountered scalability issues with the performance appraisal system, which we used for a while, then we turned it off.
How are customer service and support?
We have only used technical support by email. If you can't put your questions into a clear format that technical support can help with, then it may be harder to get your problem or issue solved.
Which solution did I use previously and why did I switch?
Most of our previous activities were performed using Word, Excel, and PDF documents.
How was the initial setup?
It was easy to upload lists and employee information. Also, it is quite easy to highlight information you are collecting which is not standard.
Which other solutions did I evaluate?
We looked into others like Paychex and ADP. They seemed too large and bulky for our needs.
What other advice do I have?
Use your network to find the best vendor that works for you.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales Engineer at a tech vendor with 51-200 employees
It keeps signed documents, outlines of our benefits plans, and so on accessible.
Pros and Cons
- "I like that it keeps everything easily accessible, from signed documents to outlines of our benefits plans, etc. It is really a one-stop shop."
- "Days off to be redeemed do not appear when a user cancels the days when people are off."
What is most valuable?
I like that it keeps everything easily accessible, from signed documents to outlines of our benefits plans, etc. It is really a one-stop shop. What is needed for my company, it does, and does it well. I enjoy the new UI/UX push they did.
How has it helped my organization?
I think it is just easiest to sign electronically and focus on the ease-of-use. It is very simplistic and allows everyone full transparency.
What needs improvement?
- Days off to be redeemed do not appear when a user cancels the days when people are off.
- Have an integration to Slack or 3rd-party network to notify with fewer emails sent.
- Ability to control what is sent to you.
- Make it easier for a user to view others in the organization.
For how long have I used the solution?
I have been using BambooHR for about two years.
How are customer service and technical support?
I rate technical support 4.5/5.
Which solution did I use previously and why did I switch?
We previously used 7Geese.
How was the initial setup?
Initial setup was pretty easy, but it's complicated when switching systems, no matter what. Customer service was great, though.
What about the implementation team?
We used an in-house team for implementation.
What other advice do I have?
Just be ready for a bit of a switch. Have all your exported files ready to go!
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
BambooHR
June 2026
Learn what your peers think about BambooHR. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
Head of Operations at a tech services company with 11-50 employees
Useful in HR functions and comes with performance and recruitment modules
Pros and Cons
- "The tool's most valuable features are the recruitment module, performance module, and document storage."
- "BambooHR needs to have more flexibility around performance management."
What is our primary use case?
We use the product in HR functions.
What is most valuable?
The tool's most valuable features are the recruitment module, performance module, and document storage.
What needs improvement?
BambooHR needs to have more flexibility around performance management.
For how long have I used the solution?
I have been using the product for six years.
What do I think about the stability of the solution?
I rate the product's stability a ten out of ten.
What do I think about the scalability of the solution?
I rate BambooHR's scalability an eight out of ten. My company has around 350 users who use it weekly.
How was the initial setup?
I rate the tool's deployment a ten out of ten. Its deployment was very quick. You would need one resource to handle the process.
What about the implementation team?
We did the tool's deployment in-house.
What's my experience with pricing, setup cost, and licensing?
I rate the tool's pricing an eight out of ten.
What other advice do I have?
I rate BambooHR a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free BambooHR Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2026
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