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BambooHR pros and cons

Vendor: BambooHR
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

BambooHR is user-friendly and accessible, allowing those without an IT background to find employee information easily.
The platform is highly scalable and reliable, handling HR needs from onboarding to learning efficiently.
BambooHR integrates well with a wide partner network and features an open API, promoting growth and integration opportunities.
The platform automates annual leave calculations, providing clarity on days taken and those on hold.
Technical support for BambooHR is highly responsive and rated ten out of ten by users.

CONS

BambooHR's mobile app has restricted features, limiting workflow efficiency.
Document storage performance has declined, requiring improvements in speed and code maintenance.
There is a need for expanded approval and workflow options.
Timesheets functionality is limited, especially for hourly employees, lacking advanced features.
BambooHR lacks sufficient flexibility in performance management evaluations and assessment questions.
 

BambooHR Pros review quotes

EG
Principal Consultant at The Bluestone Corp
Oct 28, 2020
Leave management is the most valuable as they all started with leave management and then progressed to performance management. Of course, employee profiles are central to everything. It is also very easy to use. Customers get on board with it very quickly. One of the selling points for BambooHR is that they have a very wide partner network. There are lots of other partners that have integrations with BambooHR. They have an open API. This is one of the things that is driving its growth because lots of people and companies are literally just building integrations of BambooHR to ride the wave. If you have an integration with BambooHR, you get sales. People are more likely to choose your product because they've already chosen BambooHR. That's how it is happening. It is a cloud deployment, so there is only one version. They do the updates every month, and because of this, you are encouraged to send them feedback all the time. You never know. Your feature may be included in the next release.
Francesca Theodorou - PeerSpot reviewer
HR Associate at TICKMILL LTD
Apr 27, 2022
The scalability of BambooHR is good.
Jovana Pavlovic - PeerSpot reviewer
Senior Back Office Manager at a financial services firm with 51-200 employees
May 18, 2022
I like the fact that the annual days are calculated automatically and that if annual leave is taken in the future, those days are put on hold. You know at every point how many days of annual leave are you left with and how many are on hold.
Learn what your peers think about BambooHR. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
Tino Samardjioski - PeerSpot reviewer
Senior Security Officer at IT Labs LLC
May 22, 2022
The performance goals and personal features of every employee with the dashboard is most valuable.
SyedTaha Amjad - PeerSpot reviewer
Sr Officer - Learning & Employee Engagement at Byco Petroleum Pakistan Limited
Jun 3, 2022
We use this solution for our end to end HR needs from onboarding and hiring to learning.
Maria Ste. - PeerSpot reviewer
Head of Payroll and Reconciliation at a financial services firm with 11-50 employees
Dec 5, 2022
This is a scalable solution. We have not experienced any issues.
Chloe Livadiotou - PeerSpot reviewer
HR Officer at a financial services firm with 11-50 employees
Dec 6, 2022
BambooHR is accessible to users who aren't good with technology. If you don't have an IT background, you can easily find information about any employee.
ROCHELLE RAMOS - PeerSpot reviewer
Director, Human Resources at a construction company with 1,001-5,000 employees
Dec 9, 2022
The HR metrics that this solution provides has been most useful. We also really like the fact that employees have the ability to be self sufficient and manage their own information.
AM
HR at Provably Fair SRL
May 9, 2023
The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten.
Gerald Chioke - PeerSpot reviewer
Quality Assurance Analyst at Flutterwave
Jul 7, 2023
I can easily go to BambooHR to search for any staff member in the company.
 

BambooHR Cons review quotes

EG
Principal Consultant at The Bluestone Corp
Oct 28, 2020
It would be good to include more options for approvals and workflows. They are deliberately not the most sophisticated version of anything that they do, but it is like 80/20. They hit the vast majority of all the needs, but I have started to run up against the limits of their functionality. It has forced me to start paying attention to the marketplace or sending feedback to BambooHR. Clients are still happy though. Timesheets is a new area in which they're slowly expanding. It is currently very limited, but it meets the needs of standard nine-to-five salary employees who just want to be able to key in their time, have it approved, and then pushed off to payroll. It does not have any of the bells and whistles that an hourly employee or hourly worker might need. That is one area that is currently limited, but they have integrations with some of the best companies that do that.
Francesca Theodorou - PeerSpot reviewer
HR Associate at TICKMILL LTD
Apr 27, 2022
In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions.
Jovana Pavlovic - PeerSpot reviewer
Senior Back Office Manager at a financial services firm with 51-200 employees
May 18, 2022
BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year.
Learn what your peers think about BambooHR. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
Tino Samardjioski - PeerSpot reviewer
Senior Security Officer at IT Labs LLC
May 22, 2022
It would be useful to have the possibility to assign a task to the different users within the software.
SyedTaha Amjad - PeerSpot reviewer
Sr Officer - Learning & Employee Engagement at Byco Petroleum Pakistan Limited
Jun 3, 2022
The color palettes could be changed to make the solution a little more attractive and easier to use.
Maria Ste. - PeerSpot reviewer
Head of Payroll and Reconciliation at a financial services firm with 11-50 employees
Dec 5, 2022
If you are dealing with two or more businesses under one company name, it is not possible to transfer employees between companies if they have a separate bamboo set up.
Chloe Livadiotou - PeerSpot reviewer
HR Officer at a financial services firm with 11-50 employees
Dec 6, 2022
The performance could be improved. When you save some documents, it takes longer to store them in BambooHR's systems than it used to. Something needs to be upgraded or fixed in the code. Alow, we provide services to other companies, so Bamboo isn't able to help us in many areas because of the way we work.
ROCHELLE RAMOS - PeerSpot reviewer
Director, Human Resources at a construction company with 1,001-5,000 employees
Dec 9, 2022
I would like to be able to export some documents into PDFs a little easier. Right now, only HR can update the training record and as you scale your company, managing the system can be manual and time consuming.
AM
HR at Provably Fair SRL
May 9, 2023
There are some issues with the job tab under my info where you add the salary.
Gerald Chioke - PeerSpot reviewer
Quality Assurance Analyst at Flutterwave
Jul 7, 2023
The UI needs improvement because it needs to be more user-friendly.