UKG and BambooHR are key players in the HR software industry. BambooHR holds an advantage due to its simplicity and flexibility, appealing to smaller organizations looking for cost-effective and user-friendly solutions.
Features: UKG offers comprehensive payroll, business intelligence, and employee lifecycle management, ensuring seamless data flow and reporting. BambooHR stands out for its ease of use, self-service features, and recruitment capabilities, allowing efficient employee information management with strong customization options.
Room for Improvement: UKG users suggest improvements in benefits administration, platform configuration, and better customer service. Enhancements in onboarding and performance management are also desired. BambooHR users seek more flexible performance management, better integration with other HR systems, improved reporting, and streamlined document management.
Ease of Deployment and Customer Service: UKG provides flexibility with deployments across Private, Public, and Hybrid Cloud options, although customer service needs improvement according to feedback. BambooHR is primarily focused on Public Cloud deployment with some on-premises capability. While its customer service is rated generally good, there are reports of inconsistency. Both companies have reliable technical support but should focus on proactive issue resolution.
Pricing and ROI: UKG is perceived as a high-cost solution with significant functionality offering solid ROI, particularly for enterprises. BambooHR's straightforward and cost-effective pricing model attracts small businesses, although additional features can raise the price. Both solutions enhance efficiency and productivity, which contribute to their ROI, though specific metrics are generally undisclosed.
| Product | Market Share (%) |
|---|---|
| UKG | 4.9% |
| BambooHR | 2.5% |
| Other | 92.6% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 9 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 48 |
| Midsize Enterprise | 43 |
| Large Enterprise | 48 |
BambooHR is an all-around end-to-end talent management and benefits administration tool. This solution provides many use cases as it accompanies employees’ work journeys from onboarding to training, to day-to-day administration, and offboarding. This solution benefits the HR team as it provides them with a system that consolidates all of their employees’ information. This information includes, but is not limited to, contact information, bank details, schedules, language ability, vacation, sick days, and more. BambooHR can as well be used for reporting purposes, tracking leave, performance reviews, announcements to employees, and group emails.
BambooHR Features:
BambooHR has many valuable key features. Some of the most useful ones include:
BambooHR Benefits:
There are many benefits to implementing BambooHR. Some of the biggest advantages the solution offers include:
Reviews from Real Users:
Below are some reviews and helpful feedback written by PeerSpot users currently using the BambooHR solution.
An HR Officer at a small financial services firm comments: “In the past, we managed all this [HR] information using Excel. Switching to BambooHR made it easier to access the information. It's easier to use and share reports. I can allow people to do their own reports so they don't need to deal with HR. BambooHR puts everything into one place, so I don't have to comb through several Excel files to collect all the information I need to make a report.”
A Director of Human Resources at a large construction company says: “I would recommend this solution to other users. It has given me the ability to run a lean team and add automation to the way that we work.”
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.
We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
