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ADP Streamline vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Streamline
Ranking in Benefits Administration
26th
Average Rating
8.4
Number of Reviews
7
Ranking in other categories
Global Payroll (4th)
UKG
Ranking in Benefits Administration
2nd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Talent Management (5th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (5th), AI-Agents for HR (3rd)
 

Mindshare comparison

As of June 2026, in the Benefits Administration category, the mindshare of ADP Streamline is 1.6%, up from 1.0% compared to the previous year. The mindshare of UKG is 6.5%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
UKG6.5%
ADP Streamline1.6%
Other91.9%
Benefits Administration
 

Featured Reviews

Abdul-Rauf - PeerSpot reviewer
Manager Payroll Services & Operations at Meshsol Technologies
Simplifies payroll processing and reduces the need for extensive marketing efforts while providing scalability, compliance, and excellent stability
I believe there is room for enhancement in the scope of services. We encountered challenges at times in clearly defining it, particularly because the firewall domain is extensive and demands localization for this service. Consequently, there is occasional confusion regarding whether a service falls under the standard category or is considered an add-on. I think there is a need for a deeper level of comprehension.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company."
"They are very strong in terms of having a central regional system, where a regional person can see and monitor the calendar for each different country and know what stage they are in, if the process has been finalized and approved, and if the process has gone back to the bank, all monitored regionally."
"The product is good, user-friendly, and effective."
"The ability to have one reporting for all countries is valuable."
"I like the reporting feature as it allows me to generate reports independently without relying on a payroll consultant."
"The product allows you to create and manage shared services centrally even in small countries."
"The most valuable feature was that everything was in one system."
"The pay policies and approvals are valuable features."
"The entire event was really beneficial to me and I look forward to attending again."
"Allows us to keep HR functions centralized."
"Customer Service: 10+!!! Ultimate's support team is by far the best I have ever worked with."
"UTM has improved our productivity in having our timesheets produced in a timely manner, in order to process payroll earlier than we had with previous payroll product."
"Customer service is fabulous by some levels."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"Streamlining of processes, and reporting is a huge improvement over the previous provider."
 

Cons

"The UI could be improved to be a bit more modern or trendy because it looks old-fashioned compared to other systems."
"Having more clear guidance on design and training would be beneficial."
"The product is not quite up to our expectations."
"They could improve the service relationship manager (SRM), because they have an SRM which is not familiar with Simple."
"The pricing is high as compared with other products in the market. For a small service that is out of scope, it has a huge service charge."
"We had to scrap plans to integrate Brazil because it was not doable."
"I think there is a need for a deeper level of comprehension."
"The reporting tool could be improved as it currently is just a data dump and much manipulation is required."
"We did encounter scalability issues."
"Customer service is 5/10, not the best. It is hit and miss; also have had to change AMs to get better response."
"We had many issues with carrier connection."
"It creates more manual work at a slower pace, fills your week as a user, and as an enterprise you might want to utilize that time elsewhere."
"I would like to see better platform config and benefits admin."
"Customer Service: At times it takes days to get a return call. Technical Support: At times it take days to get a return call."
"The self service benefit enrollment tool could be more user friendly."
"Customer Service: 7 - during implementation I believe our consultants were over-worked, so while they were extremely knowledgeable, they were not always accessible."
 

Pricing and Cost Advice

"Our company had a standardized pricing model based on the number of employees."
"The amount we pay is not low, and it is not high. It is average."
"The platform is not affordable but also not the most expensive."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"The pricing depends on the number of licenses we buy."
"If you're going for the full suite, it can be fairly pricey."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
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Top Industries

By visitors reading reviews
Construction Company
20%
Outsourcing Company
15%
Financial Services Firm
9%
Media Company
7%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Lenovo, ConvaTec, Syngenta, Brady Corporation, Covidien, TomTom
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about ADP Streamline vs. UKG and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.