Barracuda Email Security Gateway Reviews

The solution is primarily for email security. For example, if an email comes through, we need to know what sort of email it is. We have enabled the SPF and the DMARC on it. We've also enabled those security elements so that it has some threat prevention before any unsolicited email comes to our gateway. This basically does all the filtering, before we actually receive an email. There are a number of undeliverable emails we get in our inboxes. In that event, if we are not able to see these emails, we can always log onto the Barracuda Gateway to actually see the emails to say whether they're valid or not. If the authenticity of the email is revealed, we are able to release them.

All of it has been quite useful. All features it provides on the cloud environment are very, very useful, including the antivirus that is enabled on it. 

It also has a threat management tool on it. It does a self-scanning so that it actually does zero-day tolerance. It's able to look at other Barracuda databases and is able to find the latest data and protect the network. There are a number of features that it has that we actually use to protect our network from email.

The setup is straightforward. 

Barracuda itself should be actually working on their DMARC setup. There is a little bit of downtime in terms of that. There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out. The good thing is that we get logs now and you can schedule the logs and you'll be able to see the logs in the event. The user gets to see the logs. In the event you don't receive the email, so you can schedule it for every hour or whatever schedule is important for the organization.

We set ours at one hour and in the event, if there's an email that didn't reach you, you'll get a notification after an hour to say, okay, this email was trapped and you are able to self-release it with the user's login, or IT can release it.

I can't think of any other features that are needed. 

I've used the solution from 20016 or 2017 onwards. 

It is very reliable and stable at the same time.

We have between 45 and 50 users.

It is pretty easy to scale. In the event that you want to increase the number of users, you can always do so. All you have to do is buy additional licenses. 

In the event that you need technical support, the support team is always available and they'll probably respond to you in an interval of an hour or two.

If there is a need for escalation, they normally do that. They do give you a call. Once you log a ticket, they give you a call and if they are unable to resolve it at a particular time, they'll give you a timeline as to when it's going to be fixed.

Setting up the solution is simple and straightforward. It's not overly complex or difficult. 

The only thing to do is set up some protocols. You set up some protocols, you go and get some policies enabled, and you can choose whatever policy you want and you enable it on your exchange and that should kick you off. All you do is point your gateway to Barracuda instead of your exchange, and you'll be able to get your email through.

Deployment doesn't take long. It probably takes a day or two, depending on how you want to configure it. You don't really have to do much. It is just that the protocols are already out there. All you do is tick whatever you want and it gets deployed. You set your parameters.

Maintenance is done by the support team. It's cloud-based; we don't really have to do maintenance on our end unless we have a device on our end. We don't have a device on our end. In the event that we have user changes, we do it in-house. For example, if a newbie has joined the organization or somebody is leaving, we make administrative changes.

We did an in-house setup. We buy it from the retailer and the retailer gives us access to the vendor there, the actual supplier. Then we have that privilege too, in the event that if we get caught out for some reason, we are able to liaise with the vendors directly, the suppliers, and we are able to log calls, et cetera, and they're able to sort out issues. We have that kind of support.

It's pay-per-user licenses. We pay around 5,000 Fijian dollars for probably 50 users. The pricing is pretty good for the type of support they give us. We are not looking at anything more expensive than what we're currently paying.

Globally, it's used pretty extensively and it's regarded as one of the top three packages.

We are end-users.

I'm not sure which version of the solution I'm using.

I'd rate the solution eight out of ten. We are happy with the product.

Barracuda Email Security Gateway is primarily employed for safeguarding emails, focusing on email security.

It can effectively combat phishing attacks, block spam, provide confirmation, and ensure operational manageability with a strong focus on product stability.    

The pricing needs improvement.

I have been using Barracuda Email Security Gateway for the past ten years.

I would rate the stability nine out of ten.

I would rate it eight out of ten. 

There are occasional delays in their response. They do not always reply on time.

Neutral

We often encounter challenges because each customer has unique network configurations, security hardening requirements, and specific solutions. This includes migrations and email address configurations, which need to be updated periodically to stay in line with the solution. Regarding deployment, I believe we can complete a few files quickly, but the implementation phase will require more time.

We consistently monitor service support to handle various customer services, and we have a team of five individuals responsible for managing different customers.

It is an expensive solution and I would rate it a five out of ten.

Overall I would rate it seven out of ten. 

The solution helps manage both inbound and outbound email. It prevents email phishing, spam attacks, and major attacks, securing email communication against various threats, including social engineering and compromised addresses. It has multiple features to prevent the user from being the victim of attacks.

Barracuda does not provide support for DMARC for outgoing emails. DMARC stands for Domain-based Message Authentication, Reporting, and Conformance.

For troubleshooting it at the core, We have to open a separate support to provide accessibility to the IT team, facilitating engineers to get into it and offer support. We have to establish a separate support tunnel at the customer site to make it accessible to the cloud, allowing the tagged engineers, potentially situated in another country, to provide remote support to the customers.

I have been using Barracuda Email Security Gateway for two and a half years.

The product is stable.

After three or four years, you can switch the hardware. When a new technology becomes available or the existing hardware needs an upgrade, they replace the customer's hardware box with a new one without additional charges. Barracuda does not charge extra for deploying the new boxes or for replacement. The best feature is their box is refreshed after some time according to their hardware renewal policies.

The solution is very scalable.

We deployed the solution on different company and customer sites.

We’ve around nine to ten customers using the solution.

FortiMail Security Gateway is far better than Barracuda Email Security Gateway.

Barracuda’s reporting feature allows you to locate particular logs and issues. The solution analyzes the issue if an email is not received at the recipient site. It also monitors email in the queue. FortiMail is difficult to handle from a reporting perspective. You have to dig deep into the logs to understand why a specific email is not being sent or received.

The initial setup and configuration are straightforward. It requires no MF records to be enabled. The platform provides two distinct interfaces for easy domain and IP address management with blacklisting and whitelisting capabilities.

To configure the system, you must set up SMTP servers, mail servers, and email addresses, enabling various security features such as anti-phishing, antivirus, content deployment, email reconstruction, etc. It is very simple to configure and use.

The solution is cheaper than FortiMail.

I have deployed one box on-site but also provided support for deployed boxes in many customer sites, Government sites, and private sectors.

Overall, I rate the solution an eight out of ten.

We use the solution to protect our email, domain, and users against spear phishing, spamming, malware, and malicious attacks regarding attachments and URLs.

The most valuable features are filtering and rate controlling. They are good and are required to avoid having low IP, email, and domain reputations.

Sometimes, Barracuda Blacklist blocks the general IP list from the source domains. They block the genuine sources, too.

I have been using Barracuda Email Security Gateway as an integrator for two years.

The product is 100% stable.

The solution is very much scalable. We have ten customers in the Middle East and five customers in India.

The customer support is very good compared to other solutions.

We’ve used Mimecast before. We had a support issue that we couldn't resolve. Barracuda offered a more scalable and cost-effective solution with the features and support we needed.

The initial setup is very easy, compatible to manage, and takes a maximum of three hours to complete.

Since we are using MP65, we procure the SaaS model. We generally follow the same process for SaaS to deploy the solution.

We’ve already invested 100 Euros, roughly 10lakh rupees, and received 30-50% ROI.

I recommend the solution, especially for email security, load balancing, and journaling.

Overall, I rate the solution a nine out of ten.

One advantage is its immediate deployment capability. So, the fast speed to deploy is a big plus point. 

Another plus is the broad security coverage provided by the Barracuda email security gateway, which shares the same approach to security events as the firewall. This can help improve the security of the MRA system.

There is room for improvement in the speed of the interface; specifically, the cloud interface is a bit slow. I work exclusively in the cloud and not on-premises. The cloud interface is quite slow, especially when you're searching or navigating between menus.

So, in the future, I'd like to see a faster interface.

I have been working with this solution for 10 to 12 years. 

Stability has never been an issue with the cloud, so I'd rate it a nine out of ten.

Scalability is a nine out of ten because it's in the cloud, and it can scale and improve the solution immediately.

Around eight to ten companies use it, and there are possibly thousands of protected email addresses.

We have five engineers involved in maintenance, and our help desk team consists of the same individuals.

I would rate the pricing a seven out of ten, where one is expensive, and ten is low price. Compared to other products, this solution is quite affordable. 

I also work with the proxy and some IoT devices that have been introduced in the last one or two years. Barracuda has recently released a new IoT device. Additionally, I resell and offer security applications in the cloud. Barracuda has different solutions for Microsoft Office 365, such as email filtering. Both of these solutions are ones I'm familiar with and offer to my customers.

I would definitely recommend using this solution. Overall, I would rate the solution a nine out of ten. It's better than the appliance and firewall solutions.

In Barracuda Email Security Gateway, a cloud protection layer spools emails for 96 hours. When your email server recovers from downtime, all the emails will be shown in your inbox. Barracuda Email Security Gateway has a good feature of email spooling, which acts as a first line of security.

The solution also has the ATP cloud control option, which is directly connected to the cloud, works fast, and has all the signatures worldwide. Barracuda Email Security Gateway protects from zero-day attacks and zero-hour attacks. It detects attacks from all around the world about to happen in an hour.

Few customers require an on-premises fabric ATP box for attack detection and response. These customers are government organizations that don't want their data to be on-cloud.

I have been working with Barracuda Email Security Gateway as a reseller and distributor for more than three to four years.

Since Barracuda Email Security Gateway is a stable solution, people prefer it and also go for upgradeable versions.

Most of our clients are enterprise-level businesses. We also provide the solution to businesses with 50 to 100 users. Barracuda Email Security Gateway can be offered to big enterprises or the financial sector with sensitive data and clients with 10 to 15 users.

I rate Barracuda Email Security Gateway ten out of ten for scalability.

Barracuda Email Security Gateway provides good technical support.

Positive

Barracuda Email Security Gateway's initial setup is more user-friendly than its competitors.

I rate Barracuda Email Security Gateway a nine out of ten for the ease of its initial setup.

Barracuda Email Security Gateway's deployment takes about an hour. To deploy the solution, we need the MX record and the email services the client is using.

Barracuda Email Security Gateway is an affordable solution that caters to small, midsize, and high-end businesses with great revenue. Barracuda Email Security Gateway is a more than feasible solution for customers who want to secure their data and have a service that cannot be breached or compromised.

Barracuda Email Security Gateway is deployed for our customers on-premises, on-cloud, and as a hybrid solution.

We have the solution on-cloud, on-premises, virtual, and hardware. In Pakistan, most people use Barracuda Email Security Gateway in the financial sector and big enterprises. Our customers are more than satisfied with Barracuda Email Security Gateway and have used it for the last 13 to 14 years in Pakistan.

Many resellers are working on Barracuda Email Security Gateway and are satisfied with the solution.

Overall, I rate Barracuda Email Security Gateway a nine out of ten.

We use Barracuda Email Security Gateway for securing emails.

Barracuda Email Security Gateway is very simple to use. The solution is predominantly suited for less than 10,000 mailboxes. Barracuda Email Security Gateway has a simple dashboard.

Barracuda Email Security Gateway should include ATP in the next release.

I have worked with Barracuda Email Security Gateway for the last 15 years.

I rate Barracuda Email Security Gateway an eight out of ten for stability.

I rate Barracuda Email Security Gateway an eight out of ten for scalability.

Barracuda Email Security Gateway is a cost-effective solution.

I use the latest version of Barracuda Email Security Gateway.

Overall, I rate Barracuda Email Security Gateway a nine out of ten.

It's easy to use. The configuration and web interface are user-friendly. The spam filter and other features work well.

Barracuda Email Security Gateway helps me filter many emails each day. The tool for sending emails is easy to configure. In my company, we send a high volume of emails daily. Barracuda system is useful.

The most valuable feature is the spam filter.

Barracuda should have a sandbox feature in the appliances. That's the only thing missing. In my company, we have four appliances, and we have to use a third-party brand for sandboxing.

Moreover, sometimes phishing emails still pass through, which is a drawback. I would say it's about 80% to 90% effective.

I have been working with this solution for seven years. We have deployed it on VMware. Moreover, we are using Barracuda Email Security Gateway 400.

Stability is a ten.

I rate the scalability of Barracuda an eight out of ten.

The initial setup was easy. I had to change all the appliances in the past due to a hardware refresh, but configuring the new appliances was easy.

It's a good investment. We've seen a significant return on investment.

In my opinion, I only have experience with Barracuda so I might recommend it. But, I would suggest exploring other options as well, like Microsoft, to have a better understanding.

Overall, I would rate the solution a nine out of ten.