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Damodharan R - PeerSpot reviewer
Co-Founder at I A M IT Technologies LLC
Real User
Oct 17, 2023
A security solution to protect email, domain, and users with rate controlling feature

What is our primary use case?

We use the solution to protect our email, domain, and users against spear phishing, spamming, malware, and malicious attacks regarding attachments and URLs.

What is most valuable?

The most valuable features are filtering and rate controlling. They are good and are required to avoid having low IP, email, and domain reputations.

What needs improvement?

Sometimes, Barracuda Blacklist blocks the general IP list from the source domains. They block the genuine sources, too.

For how long have I used the solution?

I have been using Barracuda Email Security Gateway as an integrator for two years.

Buyer's Guide
Barracuda Email Security Gateway
March 2026
Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the stability of the solution?

The product is 100% stable.

What do I think about the scalability of the solution?

The solution is very much scalable. We have ten customers in the Middle East and five customers in India.

How are customer service and support?

The customer support is very good compared to other solutions.

Which solution did I use previously and why did I switch?

We’ve used Mimecast before. We had a support issue that we couldn't resolve. Barracuda offered a more scalable and cost-effective solution with the features and support we needed.

How was the initial setup?

The initial setup is very easy, compatible to manage, and takes a maximum of three hours to complete.

Since we are using MP65, we procure the SaaS model. We generally follow the same process for SaaS to deploy the solution.

What was our ROI?

We’ve already invested 100 Euros, roughly 10lakh rupees, and received 30-50% ROI.

What other advice do I have?

I recommend the solution, especially for email security, load balancing, and journaling.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Carlo Bertini - PeerSpot reviewer
It consultant and Project Manager/ CTO technology officer at Cabar at Cabar SRL
Reseller
Sep 17, 2023
Provides immediate deployment capability and highly scalable solution
Pros and Cons
  • "One advantage is its immediate deployment capability. So the fast speed to deploy is a big plus point."
  • "There is room for improvement in the speed of the interface, specifically the cloud interface, is a bit slow."

What is most valuable?

One advantage is its immediate deployment capability. So, the fast speed to deploy is a big plus point. 

Another plus is the broad security coverage provided by the Barracuda email security gateway, which shares the same approach to security events as the firewall. This can help improve the security of the MRA system.

What needs improvement?

There is room for improvement in the speed of the interface; specifically, the cloud interface is a bit slow. I work exclusively in the cloud and not on-premises. The cloud interface is quite slow, especially when you're searching or navigating between menus.

So, in the future, I'd like to see a faster interface.

For how long have I used the solution?

I have been working with this solution for 10 to 12 years. 

What do I think about the stability of the solution?

Stability has never been an issue with the cloud, so I'd rate it a nine out of ten.

What do I think about the scalability of the solution?

Scalability is a nine out of ten because it's in the cloud, and it can scale and improve the solution immediately.

Around eight to ten companies use it, and there are possibly thousands of protected email addresses.

What about the implementation team?

We have five engineers involved in maintenance, and our help desk team consists of the same individuals.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a seven out of ten, where one is expensive, and ten is low price. Compared to other products, this solution is quite affordable. 

Which other solutions did I evaluate?

I also work with the proxy and some IoT devices that have been introduced in the last one or two years. Barracuda has recently released a new IoT device. Additionally, I resell and offer security applications in the cloud. Barracuda has different solutions for Microsoft Office 365, such as email filtering. Both of these solutions are ones I'm familiar with and offer to my customers.

What other advice do I have?

I would definitely recommend using this solution. Overall, I would rate the solution a nine out of ten. It's better than the appliance and firewall solutions.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Barracuda Email Security Gateway
March 2026
Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Sophos Certified Product Architect at Softech Microsystems
Reseller
Aug 1, 2023
A stable solution that provides email spooling and protects from zero-hour attacks
Pros and Cons
  • "Barracuda Email Security Gateway has a good feature of email spooling, which acts as a first line of security."
  • "Few customers require an on-premises fabric ATP box for attack detection and response."

What is most valuable?

In Barracuda Email Security Gateway, a cloud protection layer spools emails for 96 hours. When your email server recovers from downtime, all the emails will be shown in your inbox. Barracuda Email Security Gateway has a good feature of email spooling, which acts as a first line of security.

The solution also has the ATP cloud control option, which is directly connected to the cloud, works fast, and has all the signatures worldwide. Barracuda Email Security Gateway protects from zero-day attacks and zero-hour attacks. It detects attacks from all around the world about to happen in an hour.

What needs improvement?

Few customers require an on-premises fabric ATP box for attack detection and response. These customers are government organizations that don't want their data to be on-cloud.

For how long have I used the solution?

I have been working with Barracuda Email Security Gateway as a reseller and distributor for more than three to four years.

What do I think about the stability of the solution?

Since Barracuda Email Security Gateway is a stable solution, people prefer it and also go for upgradeable versions.

What do I think about the scalability of the solution?

Most of our clients are enterprise-level businesses. We also provide the solution to businesses with 50 to 100 users. Barracuda Email Security Gateway can be offered to big enterprises or the financial sector with sensitive data and clients with 10 to 15 users.

I rate Barracuda Email Security Gateway ten out of ten for scalability.

How are customer service and support?

Barracuda Email Security Gateway provides good technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

Barracuda Email Security Gateway's initial setup is more user-friendly than its competitors.

I rate Barracuda Email Security Gateway a nine out of ten for the ease of its initial setup.

What about the implementation team?

Barracuda Email Security Gateway's deployment takes about an hour. To deploy the solution, we need the MX record and the email services the client is using.

What's my experience with pricing, setup cost, and licensing?

Barracuda Email Security Gateway is an affordable solution that caters to small, midsize, and high-end businesses with great revenue. Barracuda Email Security Gateway is a more than feasible solution for customers who want to secure their data and have a service that cannot be breached or compromised.

What other advice do I have?

Barracuda Email Security Gateway is deployed for our customers on-premises, on-cloud, and as a hybrid solution.

We have the solution on-cloud, on-premises, virtual, and hardware. In Pakistan, most people use Barracuda Email Security Gateway in the financial sector and big enterprises. Our customers are more than satisfied with Barracuda Email Security Gateway and have used it for the last 13 to 14 years in Pakistan.

Many resellers are working on Barracuda Email Security Gateway and are satisfied with the solution.

Overall, I rate Barracuda Email Security Gateway a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller/Distributor
PeerSpot user
Mohankannan Ramadoss - PeerSpot reviewer
Regional Manager at Digitaltrack
Real User
Jul 26, 2023
A stable and cost-effective solution that can be used for securing emails
Pros and Cons
  • "Barracuda Email Security Gateway is very simple to use."
  • "Barracuda Email Security Gateway should include ATP in the next release."

What is our primary use case?

We use Barracuda Email Security Gateway for securing emails.

What is most valuable?

Barracuda Email Security Gateway is very simple to use. The solution is predominantly suited for less than 10,000 mailboxes. Barracuda Email Security Gateway has a simple dashboard.

What needs improvement?

Barracuda Email Security Gateway should include ATP in the next release.

For how long have I used the solution?

I have worked with Barracuda Email Security Gateway for the last 15 years.

What do I think about the stability of the solution?

I rate Barracuda Email Security Gateway an eight out of ten for stability.

What do I think about the scalability of the solution?

I rate Barracuda Email Security Gateway an eight out of ten for scalability.

What's my experience with pricing, setup cost, and licensing?

Barracuda Email Security Gateway is a cost-effective solution.

What other advice do I have?

I use the latest version of Barracuda Email Security Gateway.

Overall, I rate Barracuda Email Security Gateway a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Roy Bolaños - PeerSpot reviewer
Customer Service Staff at a financial services firm with 201-500 employees
Real User
Jun 15, 2023
Easy to use with a user-friendly configuration and web interface
Pros and Cons
  • "It's easy to use. The configuration and web interface are user-friendly."
  • "Barracuda should have a sandbox feature in the appliances."

What is our primary use case?

It's easy to use. The configuration and web interface are user-friendly. The spam filter and other features work well.

How has it helped my organization?

Barracuda Email Security Gateway helps me filter many emails each day. The tool for sending emails is easy to configure. In my company, we send a high volume of emails daily. Barracuda system is useful.

What is most valuable?

The most valuable feature is the spam filter.

What needs improvement?

Barracuda should have a sandbox feature in the appliances. That's the only thing missing. In my company, we have four appliances, and we have to use a third-party brand for sandboxing.

Moreover, sometimes phishing emails still pass through, which is a drawback. I would say it's about 80% to 90% effective.

For how long have I used the solution?

I have been working with this solution for seven years. We have deployed it on VMware. Moreover, we are using Barracuda Email Security Gateway 400.

What do I think about the stability of the solution?

Stability is a ten.

What do I think about the scalability of the solution?

I rate the scalability of Barracuda an eight out of ten.

How was the initial setup?

The initial setup was easy. I had to change all the appliances in the past due to a hardware refresh, but configuring the new appliances was easy.

What was our ROI?

It's a good investment. We've seen a significant return on investment.

What other advice do I have?

In my opinion, I only have experience with Barracuda so I might recommend it. But, I would suggest exploring other options as well, like Microsoft, to have a better understanding.

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director Technical at CAD CAM Center
Real User
May 28, 2023
Full featured, effective protection, and reliable
Pros and Cons
  • "The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective."
  • "The solution should add automatic alerts to the mobile."

What is our primary use case?

Our customers use the solution for security.

The solution can be deployed on-premise and in the cloud.

What is most valuable?

The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective.

What needs improvement?

The solution should add automatic alerts to the mobile.

For how long have I used the solution?

I have been using Barracuda Email Security Gateway for approximately 10 years.

What do I think about the stability of the solution?

The stability of Barracuda Email Security Gateway is great.

I rate the stability of Barracuda Email Security Gateway a ten out of ten.

What do I think about the scalability of the solution?

The solution is used by more than 2,000 users.

I rate the scalability of Barracuda Email Security Gateway a nine out of ten. 

How are customer service and support?

We do not have any regional support in my area. We are having to provide all of the support ourselves.

Which solution did I use previously and why did I switch?

I have used other solutions in the past but switched because Barracuda Email Security Gateway has a lot more features and became the leader.

How was the initial setup?

The initial setup of Barracuda Email Security Gateway is simple for the cloud base version. It takes approximately one hour for the deployment.

What about the implementation team?

We use two people for the deployment of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution should be reduced. The price in the USA is less than where we are. Our local distributor of the solution is manipulating the market. 

The price of the solution can range from €6,000 to €23,000. The on-premise version is expensive. However, if it is on the cloud the price is better.

I rate the price of Barracuda Email Security Gateway a six out of ten.

The price is approximately 30 percent more than others on the market.

What other advice do I have?

If the solution is configured correctly then the maintenance is low. We are able to check the solution for our customers. We use two people for the maintenance if needed.

I would recommend this solution to others.

I rate Barracuda Email Security Gateway an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Jamie Liu - PeerSpot reviewer
Cloud Engineer at a construction company with 5,001-10,000 employees
Real User
Dec 26, 2022
Straightforward to set up with good threat visibility and a nice interface
Pros and Cons
  • "We find the product to be scalable."
  • "The pricing is a little bit high, and it is causing the company to rethink renewal. If they could lower the pricing, that would be ideal."

What is our primary use case?

I'm still new to the Barracuda. We're using the Email Security Gateway, however, I'm not sure about the cloud, or the archive capabilities. It's a new system for me. 

How has it helped my organization?

Email security has been quite helpful. It acts as a protector, especially for the inbound emails every day. I can see if there are a lot of phishing emails or scam emails being blocked by the system. That's very important for the company. The organization is so big, and with so many emails coming in, having it as the first line of defense is great.

What is most valuable?

The interface is good, and it offers good integrations. 

The solution offers very good email security. It protects us from spam and scam emails. 

It offers good visibility of any potential threats trying to enter the system.

The initial setup should be straightforward.

It is cloud-based.

So far, the solution has been stable. 

We find the product to be scalable. 

What needs improvement?

The pricing is a little bit high, and it is causing the company to rethink renewal. If they could lower the pricing, that would be ideal. 

For how long have I used the solution?

I'm still pretty new to the solution. I haven't used it for that long. 

What do I think about the stability of the solution?

I haven't heard of the term having issues with reliability. It is stable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. It's easy to expand. 

We have about 2,000 people using the solution. 

How are customer service and support?

I haven't had a chance to work with technical support. I don't know how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

I have experience with Mimecast. I used it about two or three years ago. Barracuda is a bit different from Mimecast. I recall Mimecast having good integration with Microsoft 365 Exchange Online. We used it to protect email and block malware mostly. 

How was the initial setup?

I'm new to the company. I wasn't involved in the initial setup of the product. That said, my understanding is that it is straightforward. 

What's my experience with pricing, setup cost, and licensing?

I don't deal with the licensing and can't speak to the exact cost of the solution. 

What other advice do I have?

We are customers and end-users, not partners. 

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Saad Zarkout - PeerSpot reviewer
IT Manager at BUTEC s.a.l.
Real User
Aug 27, 2022
Effective ATP, high availability, and scalable
Pros and Cons
  • "The most valuable feature of the Barracuda Email Security Gateway is the ATP."
  • "Barracuda Email Security Gateway is stable."
  • "Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening."
  • "Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well; we are seeing a lot of problems where spam is going through the gateway."

What is our primary use case?

We are using Barracuda Email Security Gateway for ATP,  anti-spam, antivirus, and everything related to enabling flow.

What is most valuable?

The most valuable feature of the Barracuda Email Security Gateway is the ATP.

What needs improvement?

Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening.

In the future, having a schedule reporting for quarantine for all users or for selected users, without reading the content of the message would be helpful.

For how long have I used the solution?

I have been using Barracuda Email Security Gateway for approximately five years.

What do I think about the stability of the solution?

Barracuda Email Security Gateway is stable. We had issues with the on-premise version where they used to freeze from time to time, but with the cloud version, we have not had any issues.

What do I think about the scalability of the solution?

Barracuda Email Security Gateway is a scalable solution.

We have approximately 500 people using the solution.

How are customer service and support?

I have used the support from Barracuda Email Security Gateway.

I rate the support from Barracuda Email Security Gateway a three out of five.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of Barracuda Email Security Gateway took approximately two months to complete here in Lebanon. It was not an easy implementation.

What about the implementation team?

We used Barracuda Email Security Gateway partners to complete the implementation of the solutions.

What's my experience with pricing, setup cost, and licensing?

The price of Barracuda Email Security Gateway is approximately $17 per user annually.

Which other solutions did I evaluate?

We did not evaluate another solution prior to selecting Barracuda Email Security Gateway.

What other advice do I have?

We chose the solution because it was high on the rating sites and some of my friends from other companies recommend it.

My advice to others is to make sure that their business use case is well optimized, to allow the solution to be set up in the right way.

We are a construction company and we make sure that the emails related to construction pass through the solution. Other companies, such as in marketing, will want to make sure that the marketing campaign passes through. We don't want any marketing campaigns to pass through. You need to see your business use case and your business needs, and you will have to adapt the solution.

I rate Barracuda Email Security Gateway an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Barracuda Email Security Gateway Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Barracuda Email Security Gateway Report and get advice and tips from experienced pros sharing their opinions.