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Barracuda Email Security Gateway vs Trustwave Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Ranking in Secure Email Gateway (SEG)
7th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
56
Ranking in other categories
DMARC Authentication Software (4th)
Trustwave Secure Email Gateway
Ranking in Secure Email Gateway (SEG)
14th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Secure Email Gateway (SEG) category, the mindshare of Barracuda Email Security Gateway is 7.3%, up from 7.1% compared to the previous year. The mindshare of Trustwave Secure Email Gateway is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Barracuda Email Security Gateway7.3%
Trustwave Secure Email Gateway1.1%
Other91.6%
Secure Email Gateway (SEG)
 

Featured Reviews

MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
FA
Cloud & Systems Admin at Service Management Group, Inc.
Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI
I would rate my experience with the initial setup a four out of ten when one is difficult, and ten is easy. It's difficult initially since it's an on-premise solution. So it's a bit difficult. So the initial assessment took a few days, and then the deployment was a couple of days. It is on-prem. That is also one of the improvements you need to make on the cloud. Most of the people like things to be on the cloud. You don't have the burden of setting up things on-premise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine. It is also quite flexible and has an API at the backend."
"I like Barracuda's cloud sandbox feature."
"The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes."
"Eliminating inbox clutter creates an opportunity to be more productive instead of wasting time manually sorting through spam."
"Thanks to Barracuda Email Security Gateway, I have seen increases in productivity and functionality in terms of spam reduction and filtering against different threats, which is a benefit by default."
"Barracuda Email Security Gateway is very simple to use."
"It is an excellent, intelligent solution that provides maximum security from email attacks."
"The most valuable feature of the Barracuda Email Security Gateway is the ATP."
"I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."
"The product's most valuable features are spam protection and artificial intelligence."
 

Cons

"The reporting can be improved."
"Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening."
"The initial setup can be a little bit complex."
"Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."
"I would like to have better integration with third-party archival vendors to facilitate moving data in and out."
"Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda."
"The technical support services and stability need improvement as well."
"There is room for improvement in GUI because it is a bit old-fashioned."
 

Pricing and Cost Advice

"The price of the solution should be reduced. The price in the USA is less than where we are. Our local distributor of the solution is manipulating the market."
"For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well."
"We find the solution's pricing okay."
"The licensing fees are part of a bundled support package that we pay for."
"The price of Barracuda Email Security Gateway is approximately $17 per user annually."
"The price of this solution is very high, but it's working fine."
"The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices."
"It is an expensive solution and I would rate it 5 out of 10."
"The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive."
"It is a cost-effective product."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
8%
Outsourcing Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise13
Large Enterprise13
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Sentinel?
I would suggest that pricing for Barracuda Email Security Gateway rates around seven. It is not too expensive, but it is a considerable cost. Compared with others, Barracuda Email Security Gateway ...
What needs improvement with Barracuda Sentinel?
Regarding real-time intelligent features of the Barracuda Email Security Gateway, some spam emails are still being released by the ESG to the end users, so the functionality is not working appropri...
What is your primary use case for Barracuda Sentinel?
My use case for the Barracuda Email Security Gateway is to protect our emails from phishing and spam emails to get them blocked by the ESG.
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Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
Trustwave SEG
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
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Find out what your peers are saying about Barracuda Email Security Gateway vs. Trustwave Secure Email Gateway and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.