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Director Technical at CAD CAM Center
Real User
Full featured, effective protection, and reliable
Pros and Cons
  • "The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective."
  • "The solution should add automatic alerts to the mobile."

What is our primary use case?

Our customers use the solution for security.

The solution can be deployed on-premise and in the cloud.

What is most valuable?

The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective.

What needs improvement?

The solution should add automatic alerts to the mobile.

For how long have I used the solution?

I have been using Barracuda Email Security Gateway for approximately 10 years.

Buyer's Guide
Barracuda Email Security Gateway
September 2025
Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of Barracuda Email Security Gateway is great.

I rate the stability of Barracuda Email Security Gateway a ten out of ten.

What do I think about the scalability of the solution?

The solution is used by more than 2,000 users.

I rate the scalability of Barracuda Email Security Gateway a nine out of ten. 

How are customer service and support?

We do not have any regional support in my area. We are having to provide all of the support ourselves.

Which solution did I use previously and why did I switch?

I have used other solutions in the past but switched because Barracuda Email Security Gateway has a lot more features and became the leader.

How was the initial setup?

The initial setup of Barracuda Email Security Gateway is simple for the cloud base version. It takes approximately one hour for the deployment.

What about the implementation team?

We use two people for the deployment of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution should be reduced. The price in the USA is less than where we are. Our local distributor of the solution is manipulating the market. 

The price of the solution can range from €6,000 to €23,000. The on-premise version is expensive. However, if it is on the cloud the price is better.

I rate the price of Barracuda Email Security Gateway a six out of ten.

The price is approximately 30 percent more than others on the market.

What other advice do I have?

If the solution is configured correctly then the maintenance is low. We are able to check the solution for our customers. We use two people for the maintenance if needed.

I would recommend this solution to others.

I rate Barracuda Email Security Gateway an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Saad Zarkout - PeerSpot reviewer
IT Manager at BUTEC s.a.l.
Real User
Effective ATP, high availability, and scalable
Pros and Cons
  • "The most valuable feature of the Barracuda Email Security Gateway is the ATP."
  • "Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening."

What is our primary use case?

We are using Barracuda Email Security Gateway for ATP,  anti-spam, antivirus, and everything related to enabling flow.

What is most valuable?

The most valuable feature of the Barracuda Email Security Gateway is the ATP.

What needs improvement?

Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening.

In the future, having a schedule reporting for quarantine for all users or for selected users, without reading the content of the message would be helpful.

For how long have I used the solution?

I have been using Barracuda Email Security Gateway for approximately five years.

What do I think about the stability of the solution?

Barracuda Email Security Gateway is stable. We had issues with the on-premise version where they used to freeze from time to time, but with the cloud version, we have not had any issues.

What do I think about the scalability of the solution?

Barracuda Email Security Gateway is a scalable solution.

We have approximately 500 people using the solution.

How are customer service and support?

I have used the support from Barracuda Email Security Gateway.

I rate the support from Barracuda Email Security Gateway a three out of five.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of Barracuda Email Security Gateway took approximately two months to complete here in Lebanon. It was not an easy implementation.

What about the implementation team?

We used Barracuda Email Security Gateway partners to complete the implementation of the solutions.

What's my experience with pricing, setup cost, and licensing?

The price of Barracuda Email Security Gateway is approximately $17 per user annually.

Which other solutions did I evaluate?

We did not evaluate another solution prior to selecting Barracuda Email Security Gateway.

What other advice do I have?

We chose the solution because it was high on the rating sites and some of my friends from other companies recommend it.

My advice to others is to make sure that their business use case is well optimized, to allow the solution to be set up in the right way.

We are a construction company and we make sure that the emails related to construction pass through the solution. Other companies, such as in marketing, will want to make sure that the marketing campaign passes through. We don't want any marketing campaigns to pass through. You need to see your business use case and your business needs, and you will have to adapt the solution.

I rate Barracuda Email Security Gateway an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Barracuda Email Security Gateway
September 2025
Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Anuraj Nair - PeerSpot reviewer
Presales Engineer at SNSIN
Reseller
Top 5Leaderboard
Quick configuration, simple log management, but performance could improve
Pros and Cons
  • "The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs."
  • "Barracuda Email Security Gateway can improve email detection. We have some emails that are bypassing the threat scanning. There are some impersonation emails passing through."

What is our primary use case?

Barracuda Email Security Gateway can be deployed on the cloud or on-premise.

Barracuda Email Security Gateway is similar to a traditional spam filter but provides more features. It protects you from the attacks that are coming through your emails. It scans and filters your email, and delivers them.

What is most valuable?

The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs.

What needs improvement?

Barracuda Email Security Gateway can improve email detection. We have some emails that are bypassing the threat scanning. There are some impersonation emails passing through.

For how long have I used the solution?

I have been using Barracuda Email Security Gateway for approximately five years.

What do I think about the stability of the solution?

Barracuda Email Security Gateway is good. However, the appliance will have some challenges, after three years of use we have some performance issues in some boxes.

What do I think about the scalability of the solution?

The Barracuda Email Security Gateway is scalable when in the cloud.

We are using devices that support 5,000 users. We have been hiring more employees now that the lockdown from covid is slowing down. 

Which solution did I use previously and why did I switch?

I used Proofpoint and Check Point previously. 

How was the initial setup?

The initial setup of Barracuda Email Security Gateway is straightforward. It can be done in quickly by experts or if you follow the wizard it can be done in 30 minutes.

What about the implementation team?

We have one engineer for the deployment and maintenance of Barracuda Email Security Gateway.

What's my experience with pricing, setup cost, and licensing?

We typically purchase a one or three-year license for Barracuda Email Security Gateway.

What other advice do I have?

I would recommend this solution to others.

I rate Barracuda Email Security Gateway a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Manager at Havells
Real User
Highly stable, straightforward initial setup, and scalable
Pros and Cons
  • "The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes."
  • "Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda."

What is our primary use case?

Barracuda Email Security Gateway is used to protect users' email inboxes from malicious threats coming from outside of the network. For example, it can be a malicious link or some malware as an attachment. If these threats are sent to our users, then it blocks and deletes the email.

What is most valuable?

The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes.

What needs improvement?

Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda.

For how long have I used the solution?

I have been using Barracuda Email Security Gateway for three years.

What do I think about the stability of the solution?

Barracuda Email Security Gateway is a stable solution.

What do I think about the scalability of the solution?

Barracuda Email Security Gateway is a cloud solution, therefore it is highly scalable.

Everyone in our company is using this solution. It is protecting 10,000 users' inboxes. We do not plan to increase users.

How are customer service and support?

The technical support is good, we did not find any issues with them.

Which solution did I use previously and why did I switch?

We were using another security tool previously. We were looking for an advanced tool that helps us to log more threats and incident management. This is why we chose Barracuda Email Security Gateway.

How was the initial setup?

The initial setup of Barracuda Email Security Gateway is straightforward. The process can take approximately 15 to 20 days.

What about the implementation team?

We did the implementation of the solution ourselves without a partner.

What's my experience with pricing, setup cost, and licensing?

We have a long agreement with Barracuda Email Security Gateway. We're very pleased with the cost and the solution. The cost is in the average range for this type of solution.

What other advice do I have?

I would recommend this solution to others.

I rate Barracuda Email Security Gateway an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2153010 - PeerSpot reviewer
DP Manager at a agriculture with 51-200 employees
Real User
It's good at filtering out all the garbage
Pros and Cons
  • "Barracuda is good at keeping the garbage from reaching your inbox."
  • "Barracuda isn't catching everything. We're still getting quite a few phishing emails, so we're looking for something else."

What is our primary use case?

Barracuda protects us from spam and email-based threats. 

What is most valuable?

Barracuda is good at keeping the garbage from reaching your inbox. 

What needs improvement?

Barracuda isn't catching everything. We're still getting quite a few phishing emails, so we're looking for something else.

For how long have I used the solution?

We used on-prem Barracuda for a couple of years, and now we're on the cloud. 

What do I think about the stability of the solution?

I haven't had any stability issues so far. 

What do I think about the scalability of the solution?

We have 160 email boxes, so we're not a huge company. Barracuda scalable enough for our needs. 

How are customer service and support?

I rate Barracuda support eight out of 10. 

How would you rate customer service and support?

Positive

How was the initial setup?

I wasn't involved in the setup. We had someone from the vendor look at our setup and tell us what to change. 

What's my experience with pricing, setup cost, and licensing?

Barracuda costs about the same as the other solution I reviewed, but I still think it's expensive for what it does. 

What other advice do I have?

I rate Barracuda Email Security Gateway eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MuhammadIshaq Khan - PeerSpot reviewer
Security Administrator at a tech company with 1,001-5,000 employees
Real User
A scalable solution that to block some blacklisted emails
Pros and Cons
  • "The solution helps us to block some blacklisted emails."
  • "We are using the tool’s 400 model which does not offer accurate spam detection. We have also had performance issues with the tool."

What is our primary use case?

The solution helps us to block some blacklisted emails.

What needs improvement?

We are using the tool’s 400 model which does not offer accurate spam detection. We have also had performance issues with the tool.

For how long have I used the solution?

I have been working with the solution for three years. The tool’s model number that I work with is 400.

What do I think about the stability of the solution?

The solution is stable. We had faced some stability issues which got resolved after replacing some hardware.

What do I think about the scalability of the solution?

The solution is scalable. You can scale up or down the hardware appliances as per your license.

How was the initial setup?

The tool’s deployment is simple.

What about the implementation team?

I find the tool’s tech support very supportive.

What other advice do I have?

I would rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1938072 - PeerSpot reviewer
Computer Networks and Systems Support Engineer at a real estate/law firm with 11-50 employees
Real User
Reliable, but it could be more automated
Pros and Cons
  • "It catches a lot of things and has the ability to add domains as well as add senders and update their things."
  • "Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft."
  • "I am not aware of the licensing costs."

What is our primary use case?

We use Barracuda Email Security Gateway for email security.

What is most valuable?

It's a good solution. Maybe if we switch to the cloud version, it will be more up-to-date. It's a good one.

It catches a lot of things and has the ability to add domains as well as add senders and update their things.

It could be more automated. Many solutions in the industry are now receiving automatic updates. This one, we believe, is not; however, a later version may be better.

What needs improvement?

It's good, but some spam isn't always detected. It doesn't always detect the most recent signatures or spam. 

The database is not updated automatically. Other solutions, such as Microsoft Exchange Online, automatically receive the most recent threat data and malware data types. I believe the Barracuda database is not being updated. That is why we are looking, and we are evaluating whether Defender for Office 365 or a Microsoft solution is better than Barracuda. 

That is why we are downloading all of this research to see which of the market leaders we should switch to.

Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft.

We now have two layers of defense. Barracuda and we also have Microsoft Exchange online, but we would like to switch to one or upgrade this. We are looking for any and all solutions.

That is what we are investigating right now. Because we want to ensure that some are stopped here by Barracuda and the entry point. However, for those that are not caught or blocked by Barracuda, we have the next layer of Exchange Online, which comes into the picture and checks it, sees it, and blocks it.

For how long have I used the solution?

I joined an organization that has been using Barracuda for a few years, but they are looking into other options. 

I only recently joined them, about six months ago.

I have been working with Barracuda Email Security Gateway for six months.

I don't recall, which version we are using but it is not the latest one.

What do I think about the stability of the solution?

Barracuda Email Security Gateway is a stable solution.

What do I think about the scalability of the solution?

I believe that Barracuda Email Security Gateway is scalable. We didn't make many changes to the architecture. But I believe it is scalable.

We have a small IT team of three to four people.

We have small IT teams and approximately 50-60 business users. There are only three or four people who are directly involved with the product.

How was the initial setup?

I am not aware of the initial setup. It was already deployed when I joined.

This solution is difficult to maintain, which is why updates should be automatic, in my opinion. It should be intelligent enough to get the most recent updates, which it is not at the moment.

I believe it is, but I believe it does not catch everything. Perhaps we need more collaboration, more technology companies.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the licensing costs.

Which other solutions did I evaluate?

My senior colleague appears to believe that Exchange is superior. Because it receives the most recent updates and Microsoft is the largest, it has more Intel on this. We are getting more data, including real-time data updates.

What other advice do I have?

I have yet to compare it with other solutions, but I would rate Barracuda Email Security Gateway a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at Subisu Cablenet Pvt. Ltd.
Real User
Blocks spam and viruses, but doesn't block some of the phishing emails
Pros and Cons
  • "It is lightweight, and we can filter all of our inbound and outbound emails. We have controls for rate control, quarantine, and tagging. We can see whether an email is a spam email or a phishing email."
  • "Some of the phishing emails are not being blocked. Another problem is that we are not able to manage the date and time in our time zone."

What is our primary use case?

We are relaying our emails from Barracuda Email Security Gateway. We are using Barracuda Email Security Gateway 600.

How has it helped my organization?

It is blocking the virus email addresses. Rate control is also being blocked. It is also able to block some of the blacklisted emails and tag social marketing spam emails, which is good.

What is most valuable?

It seems good in terms of spam blocking and virus blocking. 

It is lightweight, and we can filter all of our inbound and outbound emails. We have controls for rate control, quarantine, and tagging. We can see whether an email is a spam email or a phishing email.

What needs improvement?

Some of the phishing emails are not being blocked. Another problem is that we are not able to manage the date and time in our time zone.

For how long have I used the solution?

I have been using this solution for about 10 days.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

Its scalability is good for our environment. We have around 1,500 to 2,000 email users.

How are customer service and support?

I have not yet taken support from Barracuda. We need a little bit of support so that we can solve some of our issues with Barracuda Email Security Gateway. 

Which solution did I use previously and why did I switch?

We have used Cisco Email Security. We switched because there was a little bit of difficulty with the licensing features. We also had to frequently get in touch with Cisco tech support for a solution. They would just investigate for a long time, and our solution was delayed. So, we chose Barracuda.

How was the initial setup?

It was easy. It was not complex. It was an on-premises deployment on VMware, and it took one day.

What about the implementation team?

Two people were involved in its deployment. I worked with one person from the vendor.

What's my experience with pricing, setup cost, and licensing?

We are using the trial version right now, and before purchasing the license, we need to solve some of the issues that we are facing. We need a proper solution for our email, and then we will look into pricing. We have a vendor for licensing.

Which other solutions did I evaluate?

We did not look at other solutions.

What other advice do I have?

It is good. It is working in our environment. It is very useful to us, but we are having a little bit of difficulty.

I would rate it a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Barracuda Email Security Gateway Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Barracuda Email Security Gateway Report and get advice and tips from experienced pros sharing their opinions.