Barracuda WAF-as-a-Service Reviews

Barracuda WAF-as-a-Service pricing is highly flexible, operating on a pay-as-you-go model through hourly AWS billing, covering features like firewall and VPN. Users appreciate the cost-saving potential, rating the price reasonably on affordability and flexibility scales. Licensing and setup costs align with the same model, allowing enterprises to scale and pay according to usage. The availability of a buy-your-own licensing option exists, though many prefer the simplicity of AWS’s hourly billing.

• "The product is expensive but it offers flexible pricing. It could be affordable."
• "I rate the product's price a five on a scale of one to ten, where one is low, and ten is high. There are no additional costs to be paid apart from the standard licensing fees attached to the solution."
• "It's very difficult for me to give an estimate of the cost. All I know is that we sell the box itself as a service."

Organizations primarily use Barracuda WAF-as-a-Service to secure web applications, protect against malware, ransomware, and phishing, and provide application delivery. They appreciate its ability to streamline additional sites while minimizing performance drops. Users benefit from DDoS protection, SSL authentication, email system security, and cost reduction through decommissioning on-premises firewalls. Regular updates and proactive threat management enhance their security posture while ensuring smooth cloud migration.

Barracuda WAF-as-a-Service receives positive assessments for customer service and support. Technical support is generally rated between seven and eight, with swift responses and helpful representatives. However, some feedback indicates that service could be faster and more professional. Incidents needing direct support have been resolved efficiently, with one situation being handled in forty-five minutes, resulting in a perfect ten out of ten score for customer support. Technical issues are managed via Level 1 and escalated when needed.

Users found Barracuda WAF-as-a-Service's initial setup mostly straightforward and quick, especially when deployed in AWS. Some highlighted the benefit of having administrator experience. Most installations were smooth and well-supported, with Barracuda handling maintenance updates. However, some experienced complexity with multiple applications and manual policy configurations. Ratings varied, with some users noting a lengthy setup requiring DNS deployments and additional configurations. Despite challenges, many valued the seamless licensing and deployment process through the AWS Marketplace.

Users find Barracuda WAF-as-a-Service easy to scale. Organizations expanded from initial setups without issues, rating scalability between seven and eight. It efficiently protects numerous applications. They appreciate the flexibility to adjust scaling based on requirements, especially when accessed via AWS Marketplace.

Barracuda WAF-as-a-Service demonstrates dependable performance, with most users experiencing stability and giving high ratings. Some users encountered downtimes totaling several hours due to backend issues, rating stability lower. Others report consistent uptime without encountering crashes or lag, rating it highly. The expertise of Barracuda in this domain bolsters its stability reputation, making it reliable according to most experiences shared.