Try our new research platform with insights from 80,000+ expert users
AwaisOmer - PeerSpot reviewer
Developer at a tech services company with 5,001-10,000 employees
Real User
Jun 22, 2023
An user-friendly source control management software to control the versioning of the code
Pros and Cons
  • "The tool's UI is better."
  • "I would like to see the tool's desktop version."

What is our primary use case?

We use the solution in every project as a source control management software to control the versioning of the code.

What is most valuable?

The tool's UI is better. 

What needs improvement?

I would like to see the tool's desktop version. 

What do I think about the stability of the solution?

The solution is stable. 

Buyer's Guide
Bitbucket
February 2026
Learn what your peers think about Bitbucket. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I would rate the product's scalability a nine out of ten. 

Which solution did I use previously and why did I switch?

I have used GitLab and GitHub before and I find the solution to be more user-friendly. 

How was the initial setup?

The tool's deployment is simple and we use the cloud version. 

What other advice do I have?

I would rate the solution a nine out of ten since its an awesome tool for source control and versioning. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Data & Analytics Architect at a financial services firm with 1,001-5,000 employees
Real User
Jun 5, 2023
Bitbucket provides valuable version control for our code
Pros and Cons
  • "The version control feature for our code and the security aspect is valuable to us."
  • "There is room for improvement in the workflow. Other similar tools offer automation and more streamlined workflows, which Bitbucket currently lacks."

What is our primary use case?

We use Bitbucket as our code repository and base it on our DevOps process.

How has it helped my organization?

This technology is quite common in our company. It is very important for our development process.

What is most valuable?

The version control feature for our code and the security aspect is valuable to us. It is also related to automation, DevOps, and our desktop environment.

What needs improvement?

There is room for improvement in the workflow. Other similar tools offer automation and more streamlined workflows, which Bitbucket currently lacks.

In additional features, I would like to see more low-code options for certain tasks. When we compare it to another solution like GitHub, in my opinion, Bitbucket could offer us more automation and actions in the future. This would be a valuable feature for improving our projects.

For how long have I used the solution?

I have been using Bitbucket for around seven years. I use the latest version. 

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The customer service and support team is good. 

What was our ROI?


What other advice do I have?

Bitbucket is worth the investment. Overall, I would rate the solution a nine out of ten. I recommend using the solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Bitbucket
February 2026
Learn what your peers think about Bitbucket. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.
DevOps consultant with 51-200 employees
Real User
May 24, 2023
Useful for for source code management
Pros and Cons
  • "The most valuable feature of Bitbucket is its issue management."
  • "Bitbucket should consider having a CI/CD if they don’t have it already."

What is our primary use case?

We use Bitbucket in our company for source code management.

What is most valuable?

The most valuable feature of Bitbucket is its issue management.

What needs improvement?

Bitbucket should consider having a CI/CD if they don’t have it already. Bitbucket’s stability could be improved.

For how long have I used the solution?

I have been using Bitbucket for ten years.

What do I think about the stability of the solution?

I rate Bitbucket a nine out of ten for stability.

What do I think about the scalability of the solution?

Twelve developers are using Bitbucket in our organization.

How was the initial setup?

Since it is on the cloud, Bitbucket’s initial setup is straightforward.

What was our ROI?

We have seen a return on investment with Bitbucket.

What other advice do I have?

I use the latest version of Bitbucket. I would recommend users to use Bitbucket if they have the budget.

Overall, I rate Bitbucket a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Web Developer at a security firm with 11-50 employees
Real User
May 17, 2023
A stable cloud -based Atlassian tool that is easy to use and manage
Pros and Cons
  • "We can watch the newly implemented code. So it's quite nice to organize the teams to see what part of the work is done and what part of the code is already old or new. It is very good for that kind of management."
  • "The scalability for the cloud version can be improved."

What is our primary use case?

The solution is used for web-development

How has it helped my organization?

The solution is good for cloud collaborative work. During the time I was working as a release manager, I could manage the tool request and the technical problems that occurred on the site of the development.

What is most valuable?

We can watch the newly implemented code. So it's quite nice to organize the teams to see what part of the work is done and what part of the code is already old or new. It is very good for that kind of management.

What needs improvement?

The scalability for the cloud version can be improved.

For how long have I used the solution?

I have been using the solution for nine months.


What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. The cloud version is not scalable. But if you pay for the premium version it is very scalable. Five users are using the solution at a time.

Which solution did I use previously and why did I switch?

I have only taken demos for products before and did not use anything. It was mainly the license solution. I was searching in several websites, and all of them were talking good things about the Atlassian solution. So I decided to give it a try.

How was the initial setup?

The initial setup was easy and quick.

What about the implementation team?

I deployed the solution myself.

What's my experience with pricing, setup cost, and licensing?

I did not pay for the license as I was using a corporate license. But I think the pricing is fair.

What other advice do I have?

It's very easy to use and a nice tool to manage. And I think the first implementation or the configuration is very important so that teams could work with that.

I rate it nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at a tech vendor with 10,001+ employees
Real User
Top 20
Jan 3, 2023
Reliable, cost effective, but lacking flexibility
Pros and Cons
  • "We have approximately 300 to 400 users using this solution. Our whole organization uses it. I rate the scalability of Bitbucket an eight out of ten."
  • "Bitbucket could improve search and indexing capabilities. There is only basic searching available. There is only the ability to index the main branch but not the subbranches. The search capabilities are dodgy."

What is our primary use case?

We have a Bitbucket server internally, that we manage with our own IT team. We use the solution as a software control repository.

What needs improvement?

Bitbucket could improve search and indexing capabilities. There is only basic searching available. There is only the ability to index the main branch but not the subbranches. The search capabilities are dodgy.

In a future release, the way they manage the permission of the records in the solution could be better. They fit well if you're only running one or two projects. If you have a lot of projects and records, the current permission model is not flexible. You have a challenge if you want to provide permissions across all the projects to be the same. Additionally, if you want to have specific permission there are limitations. There requires a lot of redundant work to accomplish what we want.

For how long have I used the solution?

I have been using Bitbucket for approximately six years.

What do I think about the stability of the solution?

Bitbucket has some initial stability issues because of our large team using the solution. However, this was later resolved.

I rate the stability of Bitbucket an eight out of ten.

What do I think about the scalability of the solution?

We have approximately 300 to 400 users using this solution. Our whole organization uses it.

I rate the scalability of Bitbucket an eight out of ten.

How are customer service and support?

I have not used the support from Bitbucket. However, my team has used the support. The support has been fine, they have not had any downtime.

Which solution did I use previously and why did I switch?

I have used GitHub and it has more features than Bitbucket. Additionally, I have used GitLab.

GitHub is a more mature solution compared to Bitbucket. The search capability has improved in GitHub since they are integrated with Opensoft. You can create your workflow and actions and it becomes easier to do things. GitHub can help a lot. The only season why our organization didn't adopt it is because of the high pricing.

How was the initial setup?

The initial setup of Bitbucket is straightforward. 

What about the implementation team?

The initial setup was in-house. However, it is possible they had some assistance.

What's my experience with pricing, setup cost, and licensing?

Bitbucket is a cost-effective solution. It is the cheapest in the market. It is lower than GitLab and GitHub.

What other advice do I have?

For general company usage, Bitbucket should fit the purpose. If you have a larger team you better look for other options. For a more complete solution for your CICD, I would recommend GitHub.

I rate Bitbucket a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anshul Srivastava - PeerSpot reviewer
Principal Engineer at a educational organization with 51-200 employees
Real User
Nov 13, 2022
Scalable environment, excellent technical support, with reliable features
Pros and Cons
  • "The most valuable thing we have found is the workloads are good in Jira and we are able to control the access."
  • "I would like to see the security logs option on the tool directly. The current way to work with security logs is through an email protocol."

What is our primary use case?

Our primary use case is for change management more specifically software development. 

What is most valuable?

The most valuable thing we have found is the workloads are good in Jira and we are able to control the access.

What needs improvement?

I would like to see the security logs option on the tool directly. The current way to work with security logs is through an email protocol.

For how long have I used the solution?

I have been using Bitbucket for the past year and a half.

What do I think about the stability of the solution?

The stability is good and we have not had any issues.

What do I think about the scalability of the solution?

Bitbucket is scalable and we have seventy-five to ninety users.

How are customer service and support?

The technical support that we have received has been very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have been working with Github and the organization decided to go with Bitbucket.

What about the implementation team?

We used in-house support with Bitbucket.

Which other solutions did I evaluate?

GitLab was the other option and I have not worked with it. I do not have a personal preference between GitHub and Bitbucket.

What other advice do I have?

I would rate Bitbucket a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pradeep Ravichandran - PeerSpot reviewer
Solutions Architect at a financial services firm with 11-50 employees
Real User
Nov 11, 2022
Limitless scalability, significantly cheaper than the competition, with on premise option
Pros and Cons
  • "Bitbucket is significantly cheaper compared to GitHub and it provides on-premises hosting."
  • "We need an improved automation feature for the cloud."

What is our primary use case?

Our primary use case is for an ICM tool. Just source code. 

What is most valuable?

Bitbucket is significantly cheaper compared to GitHub and it provides on-premises hosting.

What needs improvement?

I would like to see the development operations side improved. The main challenge that we faced is implementing anything on the cloud. We need an improved automation feature for the cloud.

For how long have I used the solution?

I have worked with Bitbucket now for four or five years.

What do I think about the stability of the solution?

The stability is very good. Even with the on-premises solution, we did not face any issues so far. I can only remember one or two times we may have had an issue.

What do I think about the scalability of the solution?

Bitbucket is easy to scale and given that the cost, now I think even GitHub is charging based on the users for a team, but BitBucket is on-premises, and it has limitless scalability. We have six hundred users currently involved in working with coding.

What other advice do I have?

I would rate Bitbucket a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nakul Kundaliya - PeerSpot reviewer
Technical Lead Developer at a tech services company with 11-50 employees
Real User
Oct 8, 2022
Quick setup, scalable, and feature rich.
Pros and Cons
  • "The most valuable feature of Bitbucket is its capabilities."
  • "I rate the support from Bitbucket a four out of five."

How has it helped my organization?

Bitbucket is supporting port management and when we're using Asana we can sync our old tickets with Bitbucket which has helped out our organization.

What is most valuable?

The most valuable feature of Bitbucket is its capabilities.

For how long have I used the solution?

I have been using Bitbucket for five years.

What do I think about the stability of the solution?

Bitbucket is stable.

What do I think about the scalability of the solution?

The stability of Bitbucket is good.

I plan to use the solution in the future.

How are customer service and support?

I rate the support from Bitbucket a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used GitHub and GitLab.

How was the initial setup?

The initial setup of Bitbucket is quick.

What was our ROI?

I have seen a return on investment from using Bitbucket.

What's my experience with pricing, setup cost, and licensing?

I rate the price from Bitbucket a four out of five.

Which other solutions did I evaluate?

Bitbucket is similar to GitHub and GitLab.

What other advice do I have?

One person can maintain the solution.

This is a good solution that has many features.

I rate Bitbucket a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Bitbucket Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Product Categories
Version Control
Buyer's Guide
Download our free Bitbucket Report and get advice and tips from experienced pros sharing their opinions.