Bitbucket is supporting port management and when we're using Asana we can sync our old tickets with Bitbucket which has helped out our organization.
Technical Lead Developer at Mayora Infotech
Quick setup, scalable, and feature rich.
Pros and Cons
- "The most valuable feature of Bitbucket is its capabilities."
- "Bitbucket is supporting port management and when we're using Asana we can sync our old tickets with Bitbucket which has helped out our organization."
- "I rate the support from Bitbucket a four out of five."
How has it helped my organization?
What is most valuable?
The most valuable feature of Bitbucket is its capabilities.
For how long have I used the solution?
I have been using Bitbucket for five years.
What do I think about the stability of the solution?
Bitbucket is stable.
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June 2026
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What do I think about the scalability of the solution?
The stability of Bitbucket is good.
I plan to use the solution in the future.
How are customer service and support?
I rate the support from Bitbucket a four out of five.
Which solution did I use previously and why did I switch?
I have used GitHub and GitLab.
How was the initial setup?
The initial setup of Bitbucket is quick.
What was our ROI?
I have seen a return on investment from using Bitbucket.
What's my experience with pricing, setup cost, and licensing?
I rate the price from Bitbucket a four out of five.
Which other solutions did I evaluate?
Bitbucket is similar to GitHub and GitLab.
What other advice do I have?
One person can maintain the solution.
This is a good solution that has many features.
I rate Bitbucket a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Integration Engineer at Thales
Integrates well, scalable, and good support
Pros and Cons
- "We use Bitbucket for Jira, Confluence, and Jenkins and we have an automation pipeline; whenever the coaching is done in Bitbucket we run an automation pipeline from the build, create installations, and tests all in one pipeline, and it is done automatically."
- "Bitbucket could improve its security. For example, the user access security could improve."
What is our primary use case?
Bitbucket can be deployed on the cloud or on-premise.
We use Bitbucket to set up an end-to-end integration system.
What is most valuable?
We use Bitbucket for Jira, Confluence, and Jenkins and we have an automation pipeline. Whenever the coaching is done in Bitbucket we run an automation pipeline from the build, create installations, and tests all in one pipeline. It is done automatically.
What needs improvement?
Bitbucket could improve its security. For example, the user access security could improve.
For how long have I used the solution?
I have been using Bitbucket for approximately six years.
What do I think about the stability of the solution?
Bitbucket is stable. However, every one or two months it crashes, it depends on the usage. When Jira is down after a long weekend Bitbucket might not be working. There could be other reasons it is not working and not necessarily the solution's fault.
What do I think about the scalability of the solution?
The scalability of Bitbucket is good.
We have a lot of developers working and we are moving the solution locally to the cloud next year. We plan to increase the usage of the solution.
How are customer service and support?
I rate the support from Bitbucket a four out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used CVS previously.
How was the initial setup?
The initial setup of Bitbucket can be complex. It depends on what you are using it for. For example, when I was using Jenkins I had to set up a lot of scripts to link all the tasks together for it to run automatically.
What other advice do I have?
I would recommend this solution to others.
I rate Bitbucket an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Bitbucket
June 2026
Learn what your peers think about Bitbucket. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
Excellent web interface and good integration with Atlassian products
Pros and Cons
- "Bitbucket's most valuable feature is the web interface, which is useful compared to other tools, has a lot of features, and is intuitive."
- "It goes well with other Atlassian solutions like Jira or Bamboo, but integration with other third-party solutions is more complex."
What is most valuable?
Bitbucket's most valuable feature is the web interface, which is useful compared to other tools, has a lot of features, and is intuitive.
For how long have I used the solution?
I've been using Bitbucket for two years.
What do I think about the stability of the solution?
Bitbucket is very stable.
What do I think about the scalability of the solution?
Bitbucket's scalability is good for a single location.
What about the implementation team?
We used an in-house team.
What's my experience with pricing, setup cost, and licensing?
I understand Bitbucket's cost is on the higher side.
What other advice do I have?
Before implementing Bitbucket, people should be clear on the tools they will have to adopt based on their needs. It goes well with other Atlassian solutions like Jira or Bamboo, but integration with other third-party solutions is more complex. I would give Bitbucket a rating of nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Database Administrator at Services Australia
Seamless, integrated, and easy to use
Pros and Cons
- "Bitbucket lets me create new projects in a few clicks and check out files in a seamless and integrated manner."
- "Bitbucket's stability isn't flawless. It has crashed on me occasionally, but I haven't yet lost anything after a crash."
What is most valuable?
Bitbucket's best feature is a Git client called SourceTree, which allows you to seamlessly integrate on-premise with on-cloud and mix and match repositories on your own server.
For how long have I used the solution?
I've been using Bitbucket for four or five years.
What do I think about the stability of the solution?
Bitbucket's stability isn't flawless. It has crashed on me occasionally, but I haven't yet lost anything after a crash. I believe the client is written in C or C++ and should possibly be subject to a more rigorous testing procedure.
How was the initial setup?
The initial setup is very simple - you use the web interface to create a repository, then receive a link and use it in your SourceTree client, and then you're connected. This is why I prefer Bitbucket to GitLab, because it's totally integrated and works with Jira, so everything is inside the same realm.
What other advice do I have?
Bitbucket lets me create new projects in a few clicks and check out files in a seamless and integrated manner. It's also great for Linux users, including SourceTree running on Ubuntu, and for organizations that use Jira heavily. I would rate Bitbucket as eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Developer III, Information Technology at a energy/utilities company with 5,001-10,000 employees
Ability to see pool requests is great for collaboration; great traceability
Pros and Cons
- "Bitbucket is definitely a tool to consider if somebody is still on CVS. It is a great tool and well integrated with Bamboo."
- "Bitbucket has improved our organization because it has simplified and streamlined our developer communication code and review process."
- "Sometimes we struggle with searching on repositories. It is a bit challenging sometimes to pinpoint the code or repositories when just filtering by repositories."
What is our primary use case?
Bitbucket is our source code repository. We use it as our source code reaction control system and for pool requests and engineer builds. It is integrated with Bamboo, which uses a CI CD pipeline to release our code to different environments.
How has it helped my organization?
Bitbucket has improved our organization because it has simplified and streamlined our developer communication code and review process. It is also much more visual.
We have also integrated it with Slack. Whenever we do a full request, we get information comments in a pool request through Slack on our team channels. It's much easier to go to Bamboo and see if this code was released. This is particularly important if the code troubleshoots production-related issues.
Bitbucket's traceability is great. Being able to see pool requests is just a great thing for collaboration.
What needs improvement?
Sometimes we struggle with searching on repositories. It is a bit challenging sometimes to pinpoint the code or repositories when just filtering by repositories. That search capability could be improved to become more intuitive. It should allow for, for example, searching for specific source files or repositories or searching the code inside the source files. That kind of flexibility would be helpful.
Of course, making the tool free would be great as well. Its cost is probably why it is not used very much in smaller companies.
For how long have I used the solution?
I have been using Bitbucket for a year and a half.
What do I think about the stability of the solution?
Bitbucket is great when it comes to stability. However, we do see some challenges with Bamboo on that front. Sometimes Bamboo agents get stuck and take longer to process and build requests and releases.
What do I think about the scalability of the solution?
I haven't experienced any issues with scalability. For five to 10 applications, it works great.
In our organization, some 200 people are using this solution. Most of them are developers. The product is being extensively used in the organization at the moment.
How are customer service and support?
I have not had any contact with Bitbucket's technical support.
Which solution did I use previously and why did I switch?
We are using Bamboo and Bitbucket simultaneously right now. Before Bitbucket, we were using CVS.
We made the switch over to Bitbucket as part of a company-wide migration to the cloud. CVS can only be deployed on-premise while Bitbucket is on the cloud. Also, the code review process for request concepts and the team collaboration Bitbucket facilitates makes it much more friendly and modern.
How was the initial setup?
I was not part of the initial implementation team. We have a DevOps team in our company, so they set it up and once it was ready, it was rolled out to the development teams with a ready-to-use config. What we did, as far as deployment goes, is move our code from a legacy version control system to a new version control system. That experience was straightforward for me as a developer.
The initial setup was relatively fast. It took us about three days to migrate a small-to-medium-sized application from the legacy version control system to Bitbucket, for example.
What's my experience with pricing, setup cost, and licensing?
Unfortunately, I'm not privy to this information.
What other advice do I have?
Bitbucket is definitely a tool to consider if somebody is still on CVS. It is a great tool and well integrated with Bamboo. Both Bitbucket and Bamboo are made by the same company, and the latter is there to connect the dots between the code and releases in production.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Quality Assurance Manager at a tech services company with 1,001-5,000 employees
Overall easy to use, simple code sending, but more documentation needed
Pros and Cons
- "The solution is easy to use, and if I need to check out my latest code or I need to send my local code to the depositories it is simple, and overall it has been a good experience from my side using this solution."
- "One of the areas the solution could improve on is when there is a merging conflict it is quite confusing. When I am having a merging conflict I get stuck on the page, then I need to search how to handle the particular problem. For example, finding what the commands are which can be used."
- "One of the areas the solution could improve on is when there is a merging conflict it is quite confusing."
What is our primary use case?
We are using Bitbucket for the code checking and tracking of our project depositories which we have locally. This includes code changes in software development.
How has it helped my organization?
Bitbucket has helped our company stay current with our updated code daily.
What is most valuable?
The solution is easy to use. If I need to check out my latest code or I need to send my local code to the depositories it is simple. Overall it is has been a good experience from my side using this solution.
What needs improvement?
One of the areas the solution could improve on is when there is a merging conflict it is quite confusing. When I am having a merging conflict I get stuck on the page, then I need to search how to handle the particular problem. For example, finding what the commands are which can be used.
I might not have the proper knowledge of it. However, the merging processes can be difficult and could be made easier. Overall there should be better documentation available. When I first started out it would have been very helpful because I had to search to find out how to use the solution.
In an upcoming release, the solution could improve the collaboration. Additionally, there should be some startup tool or features for whenever we have local changes or updates it will prevent us from submitting any change unless they have been removed locally. For example,
there should be some sort of command tool that can remove my local code first and then checking it by taking code from the latest one to resolve it.
For how long have I used the solution?
I have been using Bitbucket within the last 12 months.
What do I think about the stability of the solution?
The stability of the solution is good. However, there have been times I had to close the program down and restart it.
What do I think about the scalability of the solution?
The solution is scalable and it is not very difficult to do.
We have approximately 10 people using this solution in my organization which includes various teams, such as the automation department.
We use this solution every day and frequently, we plan to continue using it in the future.
Which solution did I use previously and why did I switch?
I have used a previous version that was not user-friendly. Additionally, I have used GitHub.
What about the implementation team?
We have one technician that does the maintenance of the solution.
What other advice do I have?
I rate Bitbucket a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President at a comms service provider with 1,001-5,000 employees
A more professional version than open source solutions with better facilities
Pros and Cons
- "We have a couple of different tools that allow us to tie source code changes to report bugs. It's integrated with a bug tracking system and also integrated with what requires a tracking system. So we have better facilities. We get with the command line and can type all that stuff in and get the same kind of trust, but when we d it all manually, it's not likely to happen."
- "We liked the features of Bitbucket, because it takes off some of the sharp edges, so to speak, and it's a more professional version than the free open source Git that's widely available."
- "Even with the automation, we've had some situations where we've had mistakes. Developers have integrated code into the wrong place by mistake, so there's a fairly steep learning curve."
What is our primary use case?
It's a source control system. We have lots of source code and we wanted to move to Git and there are a lot of different Git solutions out there, including free stuff. But we liked the features of Bitbucket, because it takes off some of the sharp edges, so to speak. It's a more professional version than the free open source Git that's widely available.
What is most valuable?
We have a couple of different tools that allow us to tie source code changes to report bugs. It's integrated with our bug tracking system and also integrated with our requirement tracking system. So we have better facilities. We could integrate these solutions using command line "hooks", but when we do it all manually, it's not likely to happen.
What needs improvement?
Even with the automation, we've had some situations where we've had mistakes. Developers have integrated code into the wrong place by mistake, so there's a fairly steep learning curve.
Being in the cloud and using large repositories can be slow. They should improve synchronizing very large repositories.
For how long have I used the solution?
I have been using Bitbucket for six months.
What do I think about the stability of the solution?
It's pretty stable. We just had one incident where one of our developers somehow got access to somebody else's code using his own credentials. He logged in like he normally does but could not see our source code; all he could see was somebody else's source code instead. That's a security problem. They cleaned it up somehow and the next time he logged in, there was no issue.
What do I think about the scalability of the solution?
We don't have any issues with scalability. And no issues with availability today. It's on the cloud that you look for is, it's accessible worldwide, it's always working and you don't have to rely on your IT to keep it running.
There are around 100 users in our company. Their roles are Developers, DevOps, and QA.
We use several different source control systems and it's a big deal to change. All the groups that were interested have now made the jump.
How are customer service and technical support?
I haven't contacted customer support. When we had the incident with the employee logging in with his credentials, we called support and told them this one guy had a problem. Other than that incident it's been stable and available. No real complaints.
How was the initial setup?
The setup was kind of complex. We started out with some simple examples and that was easy enough. But then when we went to migrate real code repositories, we had to get into what they call large file storage, which was complex to set up.
The deployment took about a month with a small focus group and I would say it probably took two or three months to get everybody comfortable using it.
What's my experience with pricing, setup cost, and licensing?
We use it on the cloud. It's the latest and greatest. You don't have to pay for maintenance and you get automatic updates and hardware and backups and all that nice stuff. I paid a little premium for it, but you get a lot of benefits.
Licensing is on a monthly basis, it's available on their website. They have a free version, a pro version and then they have an enterprise version. The Pro version is kind of the middle of the road for about $7 per user per month.
What other advice do I have?
I would advise getting some Git training. Something like 85% of all developers use Git. So it's like the defacto standard for source control. Bitbucket is a brand of Git that has some nice features on top of the core functionality.
The biggest lesson learned was, we should've done a little bit more training for the developers. It was very informal and should've probably been more formal, not necessarily sending everybody to university or a class, but a little more hand-holding.
I would rate it an eight out of ten. I give it this rating because there was the integration with the other tools.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
Enhanced code management with seamless integration and a nice user experience
Pros and Cons
- "It has a nice user experience to review PRs and provides great pipeline features, integrating well with other Atlassian products."
- "Bitbucket pipelines could be enhanced by adding scalability and caching."
What is our primary use case?
We use Bitbucket for version controlling our source code, and also CI/CD was utilizing Bitbucket pipelines. We have automated build pipelines, daily master build pipelines, and daily releases.
How has it helped my organization?
It nicely integrates with Atlassian Jira, making it easy to find relevant branches and PRs. We also have Teams integration for Atlassian products like Confluence.
What is most valuable?
It has a nice user experience to review PRs and provides great pipeline features, integrating well with other Atlassian products.
What needs improvement?
Bitbucket pipelines could be enhanced by adding scalability and caching for images. If we could get the cloud-native benefits to Bitbucket pipeline like in Tekton, it would be great.
For how long have I used the solution?
I have used the solution for about two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Our main repository gets around 200 PRs per day, and this load has limited Bitbucket pipelines due to steep limitations.
How are customer service and support?
Customer service is actually done by the R&D and Deployment team. I'm not really aware of those details.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We moved from Bitbucket to Tekton because our main repository gets two hundred PRs per day, which presented a load on Bitbucket pipelines with step limitations. Moreover, we do not have local image caching, resulting in frequent pulls from Azure Container Registry, leading to Azure's rate limits.
Which other solutions did I evaluate?
We compared Bitbucket with Tekton, noting the benefits and limitations of each.
What other advice do I have?
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data architect at a media company with 201-500 employees
A stable version control software that also provides good scalability options to its users
Pros and Cons
- "Scalability-wise, I rate the solution a ten out of ten."
- "Bitbucket doesn't currently offer AI functionalities."
What is our primary use case?
My company uses Bitbucket for version control and codes that we use for transforming data.
What is most valuable?
I haven't gone deep into all of the features of Bitbucket. I use Bitbucket as a basic repository in my company, so I don't use it to deal with the CI/CD pipeline.
What needs improvement?
I haven't encountered any issues with the solution since I am familiar with the basic Git workflows. Most of my criticisms are directed towards Git and not Bitbucket specifically, so I can say that it can be a challenge to onboard new people who need to learn how to use the commit code in Bitbucket. In general, the aforementioned flaw is not a fault related to Bitbucket but more of a problem caused by Git and the knowledge gap that new users experience. Bitbucket can be made more user-friendly for new users.
Every solution nowadays makes use of AI to make their workflows easier for its users. Bitbucket doesn't currently offer AI functionalities. Though I am unsure how AI features can be incorporated into Bitbucket, I would like to see Bitbucket with AI functionalities.
For how long have I used the solution?
I have been using Bitbucket for a year. My company is a customer of Bitbucket.
What do I think about the stability of the solution?
I have not faced any stability problems with the solution.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
There are around ten people in my company who use Bitbucket.
Which solution did I use previously and why did I switch?
Apart from Bitbucket, I have experience with GitHub. GitHub and Bitbucket are almost the same. I don't have any preference between GitHub and Bitbucket since I don't use the tools to their fullest capabilities. I use the aforementioned tools as a basic repository in my company.
How was the initial setup?
The initial setup of Bitbucket is simple.
The solution is deployed on the cloud. The development part of the solution is done on an on-premises model.
What other advice do I have?
I recommend the solution to those who plan to use it.
I haven't explored the entire solution yet, so it would be best for me to rate the solution a ten out of ten after I do a deep dive into the product's capabilities. I rate the overall solution an eight to nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Operational planner at Civil Eng. Scientific Association of K. N. Toosi University of Technology
Scalable and compatible with different solutions
Pros and Cons
- "It seems to be quite scalable."
- "In future releases, more integration is always a valuable aspect to consider."
What is our primary use case?
Bitbucket, like GitHub, serves as a repository for coding and facilitates integration management and version control. It has features related to these aspects.
What is most valuable?
One of Bitbucket's notable features is its ability to integrate with other addressing solutions.
What needs improvement?
I believe continuous improvement is always a good goal to strive for.
In future releases, more integration is always a valuable aspect to consider.
For how long have I used the solution?
I used Bitbucket for about three months.
What do I think about the scalability of the solution?
It seems to be quite scalable.
Which other solutions did I evaluate?
I was familiar with GitHub as another option.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
I would definitely recommend using the solution because one of the great features of Bitbucket is its compatibility with other solutions like Atlassian and others. I highly recommend it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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