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reviewer2585973 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
Real User
Top 10
Enhanced code management with seamless integration and a nice user experience
Pros and Cons
  • "It has a nice user experience to review PRs and provides great pipeline features, integrating well with other Atlassian products."
  • "Bitbucket pipelines could be enhanced by adding scalability and caching."

What is our primary use case?

We use Bitbucket for version controlling our source code, and also CI/CD was utilizing Bitbucket pipelines. We have automated build pipelines, daily master build pipelines, and daily releases.

How has it helped my organization?

It nicely integrates with Atlassian Jira, making it easy to find relevant branches and PRs. We also have Teams integration for Atlassian products like Confluence.

What is most valuable?

It has a nice user experience to review PRs and provides great pipeline features, integrating well with other Atlassian products.

What needs improvement?

Bitbucket pipelines could be enhanced by adding scalability and caching for images. If we could get the cloud-native benefits to Bitbucket pipeline like in Tekton, it would be great.

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For how long have I used the solution?

I have used the solution for about two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Our main repository gets around 200 PRs per day, and this load has limited Bitbucket pipelines due to steep limitations.

How are customer service and support?

Customer service is actually done by the R&D and Deployment team. I'm not really aware of those details.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We moved from Bitbucket to Tekton because our main repository gets two hundred PRs per day, which presented a load on Bitbucket pipelines with step limitations. Moreover, we do not have local image caching, resulting in frequent pulls from Azure Container Registry, leading to Azure's rate limits.

Which other solutions did I evaluate?

We compared Bitbucket with Tekton, noting the benefits and limitations of each.

What other advice do I have?

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Solution Architect at a tech vendor with 10,001+ employees
Real User
Top 5
Reliable, cost effective, but lacking flexibility
Pros and Cons
  • "We have approximately 300 to 400 users using this solution. Our whole organization uses it. I rate the scalability of Bitbucket an eight out of ten."
  • "Bitbucket could improve search and indexing capabilities. There is only basic searching available. There is only the ability to index the main branch but not the subbranches. The search capabilities are dodgy."

What is our primary use case?

We have a Bitbucket server internally, that we manage with our own IT team. We use the solution as a software control repository.

What needs improvement?

Bitbucket could improve search and indexing capabilities. There is only basic searching available. There is only the ability to index the main branch but not the subbranches. The search capabilities are dodgy.

In a future release, the way they manage the permission of the records in the solution could be better. They fit well if you're only running one or two projects. If you have a lot of projects and records, the current permission model is not flexible. You have a challenge if you want to provide permissions across all the projects to be the same. Additionally, if you want to have specific permission there are limitations. There requires a lot of redundant work to accomplish what we want.

For how long have I used the solution?

I have been using Bitbucket for approximately six years.

What do I think about the stability of the solution?

Bitbucket has some initial stability issues because of our large team using the solution. However, this was later resolved.

I rate the stability of Bitbucket an eight out of ten.

What do I think about the scalability of the solution?

We have approximately 300 to 400 users using this solution. Our whole organization uses it.

I rate the scalability of Bitbucket an eight out of ten.

How are customer service and support?

I have not used the support from Bitbucket. However, my team has used the support. The support has been fine, they have not had any downtime.

Which solution did I use previously and why did I switch?

I have used GitHub and it has more features than Bitbucket. Additionally, I have used GitLab.

GitHub is a more mature solution compared to Bitbucket. The search capability has improved in GitHub since they are integrated with Opensoft. You can create your workflow and actions and it becomes easier to do things. GitHub can help a lot. The only season why our organization didn't adopt it is because of the high pricing.

How was the initial setup?

The initial setup of Bitbucket is straightforward. 

What about the implementation team?

The initial setup was in-house. However, it is possible they had some assistance.

What's my experience with pricing, setup cost, and licensing?

Bitbucket is a cost-effective solution. It is the cheapest in the market. It is lower than GitLab and GitHub.

What other advice do I have?

For general company usage, Bitbucket should fit the purpose. If you have a larger team you better look for other options. For a more complete solution for your CICD, I would recommend GitHub.

I rate Bitbucket a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Bitbucket
May 2025
Learn what your peers think about Bitbucket. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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Data & Analytics Architect at BM&FBOVESPA SA Bolsa de Valores Mercadorias e Futu
Real User
Top 5
Bitbucket provides valuable version control for our code
Pros and Cons
  • "The version control feature for our code and the security aspect is valuable to us."
  • "There is room for improvement in the workflow. Other similar tools offer automation and more streamlined workflows, which Bitbucket currently lacks."

What is our primary use case?

We use Bitbucket as our code repository and base it on our DevOps process.

How has it helped my organization?

This technology is quite common in our company. It is very important for our development process.

What is most valuable?

The version control feature for our code and the security aspect is valuable to us. It is also related to automation, DevOps, and our desktop environment.

What needs improvement?

There is room for improvement in the workflow. Other similar tools offer automation and more streamlined workflows, which Bitbucket currently lacks.

In additional features, I would like to see more low-code options for certain tasks. When we compare it to another solution like GitHub, in my opinion, Bitbucket could offer us more automation and actions in the future. This would be a valuable feature for improving our projects.

For how long have I used the solution?

I have been using Bitbucket for around seven years. I use the latest version. 

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The customer service and support team is good. 

What was our ROI?


What other advice do I have?

Bitbucket is worth the investment. Overall, I would rate the solution a nine out of ten. I recommend using the solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Dan Julius - PeerSpot reviewer
Technical lead at a computer software company with 51-200 employees
Real User
Top 10
It's reliable, and the transition was smooth from on-prem to the cloud
Pros and Cons
  • "Bitbucket works, and it's reliable"
  • "I rate Bitbucket five out of 10 for affordability. It isn't cheap."

What is our primary use case?

We use Bitbucket to store the company's proprietary code and open-source projects and share them internally. 

What is most valuable?

Bitbucket works, and it's reliable 

For how long have I used the solution?

I have used Bitbucket for five years.

What do I think about the stability of the solution?

I rate Bitbucket nine out of 10 for stability. We haven't had major issues.

What do I think about the scalability of the solution?

I rate Bitbucket 10 out of 10 for scalability. 

How are customer service and support?

I called Bitbucket support once with a question. I was pleased with their response. 

Which solution did I use previously and why did I switch?

I use GitHub, which is also fine. We chose Bitbucket because it was a smooth transition from on-prem to cloud. We were already using the on-prem solution, so it was smooth and easy.

How was the initial setup?

One of our guys deployed it, but I think it was pretty straightforward. 

What's my experience with pricing, setup cost, and licensing?

I rate Bitbucket five out of 10 for affordability. It isn't cheap, but I think it's reasonable. The free tiers don't include everything I needed. I like to keep things simple. There shouldn't be all these features that you need to pay more to get. For example, some Atlassian tools have separate licenses, but others belong to a single Atlassian account. It's a little confusing. 

What other advice do I have?

I rate Bitbucket eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Anshul Srivastava - PeerSpot reviewer
Principal Engineer at Unacademy
Real User
Scalable environment, excellent technical support, with reliable features
Pros and Cons
  • "The most valuable thing we have found is the workloads are good in Jira and we are able to control the access."
  • "I would like to see the security logs option on the tool directly. The current way to work with security logs is through an email protocol."

What is our primary use case?

Our primary use case is for change management more specifically software development. 

What is most valuable?

The most valuable thing we have found is the workloads are good in Jira and we are able to control the access.

What needs improvement?

I would like to see the security logs option on the tool directly. The current way to work with security logs is through an email protocol.

For how long have I used the solution?

I have been using Bitbucket for the past year and a half.

What do I think about the stability of the solution?

The stability is good and we have not had any issues.

What do I think about the scalability of the solution?

Bitbucket is scalable and we have seventy-five to ninety users.

How are customer service and support?

The technical support that we have received has been very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have been working with Github and the organization decided to go with Bitbucket.

What about the implementation team?

We used in-house support with Bitbucket.

Which other solutions did I evaluate?

GitLab was the other option and I have not worked with it. I do not have a personal preference between GitHub and Bitbucket.

What other advice do I have?

I would rate Bitbucket a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AwaisOmer - PeerSpot reviewer
Developer at Torei Consulting
Real User
Top 20
An user-friendly source control management software to control the versioning of the code
Pros and Cons
  • "The tool's UI is better."
  • "I would like to see the tool's desktop version."

What is our primary use case?

We use the solution in every project as a source control management software to control the versioning of the code.

What is most valuable?

The tool's UI is better. 

What needs improvement?

I would like to see the tool's desktop version. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I would rate the product's scalability a nine out of ten. 

Which solution did I use previously and why did I switch?

I have used GitLab and GitHub before and I find the solution to be more user-friendly. 

How was the initial setup?

The tool's deployment is simple and we use the cloud version. 

What other advice do I have?

I would rate the solution a nine out of ten since its an awesome tool for source control and versioning. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ElioBonazzi - PeerSpot reviewer
Lead Database Administrator at Services Australia
Real User
Seamless, integrated, and easy to use
Pros and Cons
  • "Bitbucket lets me create new projects in a few clicks and check out files in a seamless and integrated manner."
  • "Bitbucket's stability isn't flawless. It has crashed on me occasionally, but I haven't yet lost anything after a crash."

What is most valuable?

Bitbucket's best feature is a Git client called SourceTree, which allows you to seamlessly integrate on-premise with on-cloud and mix and match repositories on your own server.

For how long have I used the solution?

I've been using Bitbucket for four or five years.

What do I think about the stability of the solution?

Bitbucket's stability isn't flawless. It has crashed on me occasionally, but I haven't yet lost anything after a crash. I believe the client is written in C or C++ and should possibly be subject to a more rigorous testing procedure.

How was the initial setup?

The initial setup is very simple - you use the web interface to create a repository, then receive a link and use it in your SourceTree client, and then you're connected. This is why I prefer Bitbucket to GitLab, because it's totally integrated and works with Jira, so everything is inside the same realm.

What other advice do I have?

Bitbucket lets me create new projects in a few clicks and check out files in a seamless and integrated manner. It's also great for Linux users, including SourceTree running on Ubuntu, and for organizations that use Jira heavily. I would rate Bitbucket as eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1057362 - PeerSpot reviewer
Developer III, Information Technology at a energy/utilities company with 5,001-10,000 employees
Real User
Ability to see pool requests is great for collaboration; great traceability
Pros and Cons
  • "Bitbucket is definitely a tool to consider if somebody is still on CVS. It is a great tool and well integrated with Bamboo."
  • "Sometimes we struggle with searching on repositories. It is a bit challenging sometimes to pinpoint the code or repositories when just filtering by repositories."

What is our primary use case?

Bitbucket is our source code repository. We use it as our source code reaction control system and for pool requests and engineer builds. It is integrated with Bamboo, which uses a CI CD pipeline to release our code to different environments.

How has it helped my organization?

Bitbucket has improved our organization because it has simplified and streamlined our developer communication code and review process. It is also much more visual. 

We have also integrated it with Slack. Whenever we do a full request, we get information comments in a pool request through Slack on our team channels. It's much easier to go to Bamboo and see if this code was released. This is particularly important if the code troubleshoots production-related issues. 

Bitbucket's traceability is great. Being able to see pool requests is just a great thing for collaboration.

What needs improvement?

Sometimes we struggle with searching on repositories. It is a bit challenging sometimes to pinpoint the code or repositories when just filtering by repositories. That search capability could be improved to become more intuitive. It should allow for, for example, searching for specific source files or repositories or searching the code inside the source files. That kind of flexibility would be helpful.

Of course, making the tool free would be great as well. Its cost is probably why it is not used very much in smaller companies.

For how long have I used the solution?

I have been using Bitbucket for a year and a half.

What do I think about the stability of the solution?

Bitbucket is great when it comes to stability. However, we do see some challenges with Bamboo on that front. Sometimes Bamboo agents get stuck and take longer to process and build requests and releases.

What do I think about the scalability of the solution?

I haven't experienced any issues with scalability. For five to 10 applications, it works great.

In our organization, some 200 people are using this solution. Most of them are developers. The product is being extensively used in the organization at the moment.

How are customer service and support?

I have not had any contact with Bitbucket's technical support.

Which solution did I use previously and why did I switch?

We are using Bamboo and Bitbucket simultaneously right now. Before Bitbucket, we were using CVS.

We made the switch over to Bitbucket as part of a company-wide migration to the cloud. CVS can only be deployed on-premise while Bitbucket is on the cloud. Also, the code review process for request concepts and the team collaboration Bitbucket facilitates makes it much more friendly and modern.

How was the initial setup?

I was not part of the initial implementation team. We have a DevOps team in our company, so they set it up and once it was ready, it was rolled out to the development teams with a ready-to-use config. What we did, as far as deployment goes, is move our code from a legacy version control system to a new version control system. That experience was straightforward for me as a developer.

The initial setup was relatively fast. It took us about three days to migrate a small-to-medium-sized application from the legacy version control system to Bitbucket, for example.

What's my experience with pricing, setup cost, and licensing?

Unfortunately, I'm not privy to this information. 

What other advice do I have?

Bitbucket is definitely a tool to consider if somebody is still on CVS. It is a great tool and well integrated with Bamboo. Both Bitbucket and Bamboo are made by the same company, and the latter is there to connect the dots between the code and releases in production.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: May 2025
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Buyer's Guide
Download our free Bitbucket Report and get advice and tips from experienced pros sharing their opinions.