BMC TrueSight Server Automation Reviews and Pricing

it_user374592

Senior Consultant at a tech services company with 5,001-10,000 employees

Nov 1, 2017

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It can be used across many OS platforms, providing us flexibility for deployments

Pros and Cons

"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."

"The setup of this suite is very complicated. It needs to be simplified."

What is most valuable?

BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments.

How has it helped my organization?

We were able to automate patching, provisioning, and compliance for our servers and network devices.

What needs improvement?

The setup of this suite is very complicated. It needs to be simplified.

For how long have I used the solution?

We have used it for two years now.

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BMC TrueSight Server Automation

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What was my experience with deployment of the solution?

Deploying it was very complicated.

What do I think about the stability of the solution?

We have had no issues with stability.

What do I think about the scalability of the solution?

We have had no issues with scalability.

How are customer service and support?

Customer Service:

In my experience with their customer service, they are excellent.

Technical Support:

From my experience in working with their technical support, they are good.

How was the initial setup?

The initial setup was very complex; Not straightforward at all.

What about the implementation team?

We implemented it with our in-house team.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user248418

IT Specialist at a tech vendor with 201-500 employees

Oct 19, 2015

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It provides several types of packages and SOs, but its complexity and time for implementation drove us to a different solution.

Valuable Features:

It provides the possibility to manage any type of infrastructure object.
It supports physical and virtual servers.
Provides several types of packages and SOs.

Improvements to My Organization:

We started to use it in our datacenter for server automation.

However, the complexity of it and the time to implement it drove us to a different solution.

Room for Improvement:

Automation
It needs a better interface for faster implementation.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user158217Works

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Mar 23, 2016

A very powerful software that can do everything, and it is logically complex

Buyer's Guide

BMC TrueSight Server Automation

June 2025

Free Report: BMC TrueSight Server Automation Reviews and More

Learn what your peers think about BMC TrueSight Server Automation. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.

DOWNLOAD NOW

860,592 professionals have used our research since 2012.

it_user2889

Operations Expert at a insurance company with 10,001+ employees

Nov 29, 2012

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Versatile with effective segregation of duties, but requires local expertise

Valuable Features:

- Versatile capabilities in deployment & releasing of software products. - Effective segregation of duties - Integration with build solutions

Room for Improvement:

- Requires local expertise - Cost of ownership can be quite substantial - Performance can get slow for global users (when the application server is offshore)

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Yogita Survase

BMC discovery consultant at Radium Technologies Ltd

Dec 9, 2023

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Provides valuable patching features and has good technical support services

Pros and Cons

"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."

"BMC TrueSight Server Automation's scripting needs improvement."

What is our primary use case?

We use the product for patching, compliance management, and server automation.

What is most valuable?

The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.

What needs improvement?

BMC TrueSight Server Automation's scripting needs improvement.

For how long have I used the solution?

We have been using BMC TrueSight Server Automation for four years.

What do I think about the stability of the solution?

The product is stable. I rate its stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the product's scalability a nine out of ten.

How are customer service and support?

The technical support services are good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup process is easy. The deployment time depends on specific project requirements.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. However, they provide all the essential services, including quick support solutions.

What other advice do I have?

BMC TrueSight Server Automation works well with different operating systems and compliance management. Its wide-ranging capabilities for Linux, Windows, and application patching, along with group policy management and reporting,

I rate BMC TrueSight Server Automation an eight out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company has a business relationship with this vendor other than being a customer.