BMC TrueSight Server Automation vs Microsoft Configuration Manager comparison

BMC TrueSight Server Automation vs. Microsoft Configuration Manager

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.0%, up from 2.8% compared to the previous year. The mindshare of Microsoft Configuration Manager is 12.8%, down from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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JonathanShilling

System Analyst II at a energy/utilities company with 1,001-5,000 employees

Able to access server info and file systems directly through TSSA but system can be sluggish

Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.

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MikeNelson2

IT Infrastructure Coordinator at NSW Government

Deployment recovery works well but requires configuration improvements

While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."

"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."

"The initial setup is not overly complex or difficult."

"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."

"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."

"I like how Intune brings everything into one place. For example, you can set up conditional access to applications and devices inside Intune. I also like the segregation inside the Intune devices. You can segregate them by Windows, iOS, iPadOS, macOS, and Android. You can sort it by platform, so you don't need to go into the devices section."

"Stable solution at a good price."

"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."

More Microsoft Intune pros

"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."

"Can standardize patching and deployments across affiliates."

"The most important feature is the schedulings."

"Technical support is good."

"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."

"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."

"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."

"The solution is stable."

More BMC TrueSight Server Automation pros

"The solution is user-friendly and easy to learn."

"It is a good choice for deployment that performs very well."

"This has made the management of our environment easier."

"The product is useful for patch management."

"What's valuable is the basic management of the systems, being able to control who can access the systems."

"The solution is stable."

"With the right administrator, application deployment can do wonders."

"Microsoft has done a good job with authentication solutions, such as single sign-on, or open authentication."

More Microsoft Configuration Manager pros

Cons

"Microsoft Intune's support for Mac devices is lacking and could be improved."

"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."

"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."

"I would like to see Intune improve its handling of hybrid domain joins. We continue to experience issues with machines losing their hybrid domain join status."

"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."

"The installation could be improved to be simplified."

"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."

"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."

More Microsoft Intune cons

"The architecture is big, so the initial setup is not a straightforward task."

"BMC TrueSight Server Automation's scripting needs improvement."

"We would like to see this solution handle more multitasking."

"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."

"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."

"The setup of this suite is very complicated. It needs to be simplified."

"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."

"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."

More BMC TrueSight Server Automation cons

"I would like to see some improvements in WSUS and control of other, non-Microsoft, product updates."

"The tool's deployment is complex and depends on the architecture you want to implement."

"The solution should be more compatible with different versions of Linux."

"The solution can be improved by speeding up the synchronizing of the policies on the devices."

"Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it."

"The configuration of Microsoft Endpoint Configuration Manager could be improved, it is a bit complicated."

"It would be of benefit if Configuration Manager could be connected/integrated with multiple Microsoft Intune subscriptions rather than just one (the current limit)."

"As far as load balancing across, they don't have that support yet, so that you can actually build multiple primaries and have it load balance across. They don't have any of that functionality yet. That would be a nice feature, to scale that way."

More Microsoft Configuration Manager cons

Pricing and Cost Advice

"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."

"It's affordable for the protection it gives. There are no additional costs."

"There are licenses required for this solution. We enable licenses on the devices we need to manage."

"The pricing is good because customers are not complaining about it."

"While Microsoft charges for actual usage, it lacks discount options."

"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."

"The licensing costs we leave up to the customer and these vary from one to another."

"Previously the price was $4 per month per user. Now it's $2.25 per user per month."

More Microsoft Intune pricing and cost advice

"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."

"The product is expensive."

"The product's pricing depends on the number of servers."

"We're looking at less than $100,000 USD for this solution."

"The solution is quite expensive compared to other vendors."

"The license price could be reduced for Microsoft Endpoint Configuration Manager They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better. There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure."

"The licensing is good because they have various options, depending on what you are looking for."

"The solution operates on a licensing model that can be expensive."

"We have a support license from Microsoft Endpoint Configuration Manager and the overall price of the solution is reasonable."

"The solution is expensive. Microsoft Configuration Manager would likely be considered high-priced for small businesses because they may not fully utilize all of its features and capabilities."

"The price model is different for every client."

"Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works."

"Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."

More Microsoft Configuration Manager pricing and cost advice

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845,485 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

24%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Financial Services Firm

35%

Computer Software Company

11%

Wholesaler/Distributor

Government

Financial Services Firm

12%

Computer Software Company

11%

Government

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What do you like most about BMC TrueSight Server Automation?

The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.

What is your experience regarding pricing and costs for BMC TrueSight Server Automation?

The solution is expensive. It has perpetual licenses.

What needs improvement with BMC TrueSight Server Automation?

More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...

What do you like most about SCCM?

One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...

Jamf Pro vs Microsoft Intune

Comparisons

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Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

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Red Hat Ansible Automation Platform vs BMC TrueSight Server Automation

Compared 53% of the time

BigFix vs BMC TrueSight Server Automation

Compared 11% of the time

Parallels Mac Management for Microsoft SCCM vs BMC TrueSight Server Automation

Compared 6% of the time

HashiCorp Terraform vs BMC TrueSight Server Automation

Compared 6% of the time

BMC TrueSight Network Automation vs BMC TrueSight Server Automation

Compared 5% of the time

More BMC TrueSight Server Automation Competitors

Red Hat Ansible Automation Platform vs Microsoft Configuration Manager

Compared 13% of the time

ManageEngine Endpoint Central vs Microsoft Configuration Manager

Compared 13% of the time

Tanium vs Microsoft Configuration Manager

Compared 8% of the time

BigFix vs Microsoft Configuration Manager

Compared 6% of the time

Jamf Pro vs Microsoft Configuration Manager

Compared 2% of the time

More Microsoft Configuration Manager Competitors

Product Reports

Microsoft Intune

Download Microsoft Intune product report

BMC TrueSight Server Automation

Download BMC TrueSight Server Automation product report

Microsoft Configuration Manager

Download Microsoft Configuration Manager product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

· Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan

· Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation

· Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning

· Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool

· Reporting: Assess change impact or complete an audit using multiple dashboard views

· Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches

BMC

Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.

Microsoft

Sample Customers

Mitchells and Buzzers, Callaway

State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

BMC TrueSight Server Automation vs. Microsoft Configuration Manager