BrowserStack Reviews

I use the solution in my company for business transformation, specifically for IT business transformation projects where a customer wants to transfer their legacy applications to the cloud and modernize them using mobile apps. My company takes enterprise-level applications to the cloud.

I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.

I have been using BrowserStack for five years. I am a user of the tool.

Earlier, my company used to use Keynote Device Anywhere and OpenDev. My company moved from our previous products to BrowserStack since a lot of people use it. My company also found BrowserStack to have a lot of advantages over our previous tools.

The product's initial setup phase was not very difficult.

The solution is deployed on an on-premises model. 

My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.

I integrated BrowserStack into our company's web and application test workflows because it has plugins that work with browsers and applications, allowing for cross-browser testing. 

BrowserStack was really helpful for cross-browser testing in areas involving mobiles, web applications, or tablets. The tool can help with the testing across all applications.

I have not experienced any time-saving feature from the use of the tool.

My company uses the product for real-device testing since it has a bunch of devices in our library. My company has a repository where we do manual testing.

BrowserStack improved the quality of our company's applications.

Improvements I have seen with the testing part revolve around the fact that it is able to do testing at a fast pace. The quality of the product is better since it can go through all the parts of the applications, meaning it can provide high test coverage. The tool is also good in the area of automation. The test coverage is higher, and the time taken during the testing phase is less due to automation.

I have not used the product's integration capabilities since my company doesn't have the option to look at other QA testing tools like Selenium, which can be used for the automation capabilities provided.

The product should offer more support for cross-browser testing, device testing, and testing across multiple devices.

I rate the tool an eight out of ten.

I use the solution for performance testing.

The issue with the product stems from the fact that when we try to do a single or multiple login on multiple browsers for simulation in scenarios where users use Chrome, Mozilla, and Edge, all browsers are open at the same time, and login has to be done separately. My company has added a minimum of two and a maximum of five users to the license. In my company, when all of us start device testing at the same time, one of the devices stops working, or some slowness or lag happens. There is some stability issue in the product, making it in areas where improvements are required.

I have experience with BrowserStack.

It is a scalable solution.

My company connected with the technical staff of the product when we were having issues connecting and uploading IPF files for Apple devices; after having a conversation with the support staff of BrowserStack, our company's issues related to the product resolved since we only needed some licenses from iOS. After the issues were resolved by the support team, my company was good to go with the product. The technical support team is very good since they immediately respond and resolve our company's issues.

I rate the support team a nine out of ten.

Positive

The setup phase of the product was quite easy, and it is a very user-friendly application, which I found to be very useful.

Though I knew about some other products in the market, I chose BrowserStack since I wanted it for device testing.

My company was working with Push Notifications, and we tested it on multiple devices. My company works with BrowserStack since it provides accessibility and helps the area of load testing to see the responses to a load from our end to check whether it is visible in that particular second or not.

I integrate BrowserStack into web or app testing workflows. My company uses an IPF file or APK file, which we use to install applications on the devices in BrowserStack, after which we do the load testing.

The product helps with cross-browser testing since our company's applications are open source, so we use a link to open such applications on different devices.

My company has also used the product for version testing to see which Android versions support our company's applications. The product has made accessibility easy for my company.

BrowserStack helped improve the quality of our company's applications, especially in the areas of accessibility and resolutions. For UI purposes, it is very good. UI and version support are important since some of the features are not supported on lower versions of the Android application. Some of my company's applications are not supported in a higher version of Android application. The aforementioned issues were resolved on different device systems with the help of BrowserStack.

The real device testing and simulation offered by the product work, but I have seen a small difference between the responses I received from both. With the product, my company gets instant messages or instant installation of applications along with procedures on a real device, but the simulation takes some seconds more or extra time than the area of real device testing.

The tool does improve the quality of our company's products since we have checked it on different devices and resolutions, after which we have seen that we have improved in many areas, including our actual applications. In general, the product does improve the devices.

BrowserStack has a feature that allows the automation of uploading and downloading HAR files, but I have never used it.

I rate the overall tool an eight out of ten.

For my project, we utilize a VPN and BrowserStack for testing. This allows me to test our website across various browsers and platforms, including different versions of iOS, Android, and web browsers. It ensures that our website functions correctly across different environments and devices.

BrowserStack has been incredibly useful for our mobile testing needs. One scenario where it proved its value was when I needed to test a new feature across different devices and platforms. I utilized BrowserStack's emulator with real devices feature, selecting specific devices such as iOS devices like the iPhone 14 with different versions like 16 or 17. I could easily switch between devices and versions to simulate real-world usage scenarios. This flexibility allowed me to thoroughly test our UI and ensure compatibility across various devices and browsers, providing a reliable testing environment even when facing connectivity issues.

I've also worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience. I've had positive experiences with various integrations on BrowserStack.

One of the challenges I've encountered with BrowserStack is related to connectivity issues. Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones. Improving the connectivity stability would be beneficial for making BrowserStack an even better product in the next release, in my opinion.

I have been using BrowserStack for almost 1 year.

In terms of stability, I would rate BrowserStack an eight out of ten, despite occasional connection issues.

I would rate BrowserStack as a seven out of ten for scalability, indicating it's moderately scalable. Approximately ten users are working with BrowserStack in our company. There are no immediate plans to increase its usage.

I would rate the initial setup of BrowserStack as an 8 out of 10, indicating that it's relatively easy to set up. The deployment process typically takes around one to two hours, although I'm not directly involved in the deployment steps.

As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions.

I would recommend BrowserStack to other users as a helpful tool for testing across different browsers and versions, rating it a 9 out of 10.

We use the solution for the manual testing of mobile applications.

The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices. 

The solution's UI is intuitive.

We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues.

I would like to have more online video demonstrations on how to use the solution.

I have been using the solution for one year.

I give the stability an eight out of ten. We have experienced some stability issues in some devices for a few minutes and it was resolved with the help of technical support rebooting one of the servers.

The technical support is helpful.

I previously used Micro Focus UFT Mobile at another company. My current company was already using BrowserStack.

The initial setup is straightforward and we do not require any configuration at the beginning. The deployment took one day. We only need to upload the solution and select the devices.

The implementation was completed in-house.

Compared to other solutions, BrowserStack is one of the cheapest.

I give the solution a nine out of ten.

We decided to use BrowserStack to analyze how the device works.

BrowserStack is widely used across the market and has a large community. So if we have any questions on how to integrate it, we have a wide range of engineers we can ask. A competitor Sauce Labs, was very popular five years ago, but people are not as confident with that solution as they are with BrowserStack.

We like the model device factory for iOS and Android devices. For example, Samsung mobile phones. Usually, you have to have a wide range of EL devices which is expensive for almost all applications in the hybrid model. Hybrid model applications mostly have problems with the latest devices and versions of operating systems. So, BrowserStack is ahead of the competition in regard to integration with the latest operating systems on mobile devices.

It is difficult to use for someone who has little to no experience. We want to see the EZT for testers that can be easily applicable to solutions. It has been done in AWS, where you open the AWS docs and can download to read all the information about the features and supported languages. This will make it more comfortable for those without experience with the integration.

Regarding additional features, we would like an EZT for testers that can be easily applicable to their solutions. It has been done in AWS, where we just open the AWS docs and can download all the information about features and supported languages.

BrowserStack is deployed on cloud, and we have ten people using this solution in my organization. We completed the deployment in-house.

We've used the latest version for two weeks of active usage.

There have been complaints about the stability of a test versus a BrowserStack, but no real proof of that, so it may be too early to rate the stability since we just started using the solution.

It is a scalable solution.

We have not needed technical support.

We have used Docker, Kubernetes, AWS, EZ2, and Java.

I rate the setup a four out of ten.

The pricing for BrowserStack is fine. However, I am not involved in the licensing decisions, so I do not have specific details.

I rate this solution a seven out of ten. Regarding advice, using BrowserStack depends on your needs and budget; if it is suitable based on your needs and budget, proceed to use it.

I mainly use BrowserStack for browser testing.

BrowserStack has allowed us to do tests to cover criteria we couldn't do previously.

BrowserStack's best feature is browser testing across different platforms, including mobile.

One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines.

I've been using BrowserStack for three years.

There are some issues with BrowserStack's stability when sessions just shut down for no obvious reason.

I'd rate BrowserStack's scalability as eight out of ten.

The initial setup was straightforward. 

I would give BrowserStack a rating of seven out of ten.

Our primary use case for the solution is working on web applications, and there are also mobile, Android and IOS in BrowserStack. So, we have it in different languages and execute the parallel execution and migration. So, when executing more than 500 cases for the regularization pack, we get high success ratings for internal use.

We find the application testing features valuable.

We had some execution issues, and you would like to move to the Sauce Labs. We are based out of India and need 100% bandwidth for testing. So, on some days, we have low bandwidth, and on other days a high bandwidth. So network issues could be improved to support our execution.

We have been using the solution for approximately two years.

The solution is stable, and we have not had any issues with it.

The solution is scalable. I rate it a seven out of ten. Approximately 20 users are utilizing the solution.

We have had a good experience with customer service and support. The study is minimal, and when we have issues like a parallel solution failing, we reach out to the support team, and within two days, they respond to us. Additionally, they can connect the demos and solve them and teach us how to use BrowserStack for our web or mobile applications. I rate the customer service and support team an eight out of ten.

Positive

I was not involved in the initial setup, but maintenance of the solution is easy.

I rate the solution a seven out of ten. The solution is good but is not fully developed and can be improved by enhancing its network connections to avoid network issues. I recommend the solution to users considering it and advise them to understand their use case first and how to utilize the solution.

We deploy the solution on cloud.

The speed of the solution and its performance are valuable.

The solution can be improved by including local testing. We are struggling to do local testing because we are in the office, and we normally create issues when we test.

We have been using the solution for approximately one year and are currently using the latest version.

The solution is stable. I rate it a nine out of ten.

The solution is scalable. I rate it an eight out of ten. Five people in our organization currently utilize the solution.

We have had a good experience with customer service and support, and they are very fast with resolving our issues. I rate them a ten out of ten.

Positive

The initial setup is easy, and we just need to log into BrowserStack and use a link that acts like a real browser or device. I rate it an eight out of ten.

I rate the solution a nine out of ten. The solution is good but can be improved by including local testing. I recommend that users consider implementing the solution because of its compatibility testing and nice concept.