BrowserStack Reviews

This has been a short-term project. We're still testing it out. We're doing functional and integration testing.

Right now, the scope is not there for the screen orientation, and we're not testing that right now. We're looking at speed and compatibility issues with different versions. We're able to find some of the UI issues and installation issues. We are able to capture admin app issues and UI issues.

The integration is very good. 

Support is very helpful. They'll even let you extend your test license.

It has been issue-free throughout the POC phase. 

Access has been very seamless. You can access it from all kinds of devices. 

It offers very good performance.

The stability is excellent. 

It's stable.

The solution isn't too costly.

I've had issues removing the app from a device. 

There can be a delay in response from support sometimes. 

If you are inactive for 30 minutes, the solution will close.

I started using the solution just over a month ago.

The solution is very stable and reliable. There are no bugs or glitches.

Right now, we are using the solution extensively and are testing monthly. Everyone is using it.

Depending on when you reach out, there may be a delay in response. That said, for the most part, their support is good.

Positive

I had previous experience with Perfecto. Perfecto is very slow and not that fast compared to BrowserStack. It was hard to log on, and I wasn't getting any help from support. There also wasn't proper integration. When we reached out to BrowserStack, they were great. They even extended the license for us. Everything was looking good, so we decided on this product.

The initial setup is very simple and straightforward. They have good instructions. You basically just enter your AppleID and log in, and it is very easy. The process is not complicated. You don't really need to deploy anything.

Right now, we pay for the solution monthly. It is not overly expensive. 
I'd rate the solution four out of five in terms of affordability. It is slightly more expensive than, for example, Perfecto.

We compared BrowserStack, Perfecto, and Testcraft and decided on BrowserStack. We weighed the pros and cons of everything, and it came out on top.

I suggest products to clients. I suggest which product is good for testing, for emulators. I'm a technical lead.

I'm using the latest version of the solution. Whenever any new version is there, it will immediately be added.

Right now, we are working currently with the iOS TestFlight. We are testing using that.

I would recommend the solution to others. 

I'd rate the solution a nine out of ten.

I use BrowserStack for functional testing.

The most valuable feature of BrowserStack is the ability to do manual testing.

BrowserStack operates at a slow pace, it could improve by making it faster.

I have been using BrowserStack for approximately three months.

BrowserStack sometimes works well and other times it is very slow. The stability could improve.

We have 20 percent of our users in my company using BrowserStack.

I have not used technical support from BrowserStack.

I have not used another solution in the same category as BrowserStack.

The price of BrowserStack is high.

I rate the price of BrowserStack a three out of five.

I rate BrowserStack a seven out of ten.

The user experience is really good. We can integrate other SaaS and other stuff, like the banking service SaaS.

I have run the wireless testing process. The optimization in optics is good, and it automatically works well.

There is room for improvement in pricing. 

I've used it for a project for around three months, mostly for credit confirmation.

It's stable. Many organizations go for the largest plan because it's stable.

I would rate the stability an eight out of ten. There's no lagging and jittering.

It is a scalable solution. 

The initial setup is easy. It's on the cloud, using real virtual devices.

With respect to pricing, they are a bit expensive. I would rate the licensing model a six out of ten, where one is expensive, and ten is cheap. So, the price could be a bit decreased.

Everyone has their own analysis. I advise them to analyze whether it's a good tool for their requirements before deploying it.

Overall, I would rate the solution a seven out of ten because it's difficult to replicate the way we experience BrowserStack on the spot on our virtual device. But because of its growing functionalities and features, we can't shift to multiple devices, so we have to go for BrowserStack.

I mainly use BrowserStack for browser testing.

BrowserStack has allowed us to do tests to cover criteria we couldn't do previously.

BrowserStack's best feature is browser testing across different platforms, including mobile.

One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines.

I've been using BrowserStack for three years.

There are some issues with BrowserStack's stability when sessions just shut down for no obvious reason.

I'd rate BrowserStack's scalability as eight out of ten.

The initial setup was straightforward. 

I would give BrowserStack a rating of seven out of ten.

We deploy the solution on cloud.

The speed of the solution and its performance are valuable.

The solution can be improved by including local testing. We are struggling to do local testing because we are in the office, and we normally create issues when we test.

We have been using the solution for approximately one year and are currently using the latest version.

The solution is stable. I rate it a nine out of ten.

The solution is scalable. I rate it an eight out of ten. Five people in our organization currently utilize the solution.

We have had a good experience with customer service and support, and they are very fast with resolving our issues. I rate them a ten out of ten.

Positive

The initial setup is easy, and we just need to log into BrowserStack and use a link that acts like a real browser or device. I rate it an eight out of ten.

I rate the solution a nine out of ten. The solution is good but can be improved by including local testing. I recommend that users consider implementing the solution because of its compatibility testing and nice concept.

Our primary use case for the solution is working on web applications, and there are also mobile, Android and IOS in BrowserStack. So, we have it in different languages and execute the parallel execution and migration. So, when executing more than 500 cases for the regularization pack, we get high success ratings for internal use.

We find the application testing features valuable.

We had some execution issues, and you would like to move to the Sauce Labs. We are based out of India and need 100% bandwidth for testing. So, on some days, we have low bandwidth, and on other days a high bandwidth. So network issues could be improved to support our execution.

We have been using the solution for approximately two years.

The solution is stable, and we have not had any issues with it.

The solution is scalable. I rate it a seven out of ten. Approximately 20 users are utilizing the solution.

We have had a good experience with customer service and support. The study is minimal, and when we have issues like a parallel solution failing, we reach out to the support team, and within two days, they respond to us. Additionally, they can connect the demos and solve them and teach us how to use BrowserStack for our web or mobile applications. I rate the customer service and support team an eight out of ten.

Positive

I was not involved in the initial setup, but maintenance of the solution is easy.

I rate the solution a seven out of ten. The solution is good but is not fully developed and can be improved by enhancing its network connections to avoid network issues. I recommend the solution to users considering it and advise them to understand their use case first and how to utilize the solution.

We switched to BrowserStack because we didn't have enough devices so we moved to a cloud-based solution. 

I would like for there to be more integration with BrowserStack and other platforms. One of our clients had Ranorex which is a solution that has a problem with automation on regional devices. It also provides record and play functionalities. Our client proposed integration with BrowserStack but it's not available. I would like for both web applications to be linked. There should be a solution for mobile-based automation. 

It's very stable. 

I have contacted technical support two or three times. They are good but I don't understand the hierarchy. They initially answer with some documentation and then they escalate it. There should be the option to schedule a call with them because people can't always find the solution through the documentation. I would like for them to have direct calls with their clients. 

The setup was quite simple. The website easily explains how to set it up and if you want to integrate it with BPM tools there are online simple step tutorials. 

The deployment takes around two weeks. 

For small scale projects with 200-500 test cases involved, it is costly. But if it's a large project then it is much cheaper than purchasing real devices. 

I would rate it a nine out of ten considering how easy it is to set up. 

They should improve the query resolution. 

It is a good tool. We have multiple products that use it for automation. 

I use BrowerStack for performing automation tests. 

The BrowserStack interface is easy to use and the webinar has a lot of information.

BrowserStack could have a better price, but good things have a price.

I have been using BrowserStack for three years now.

I have found that BrowserStack is stable.

BrowserStack is scalable, but cost is significant for those living in Mexico.

The setup of BrowserStack was easy to implement.

It would be great if BrowserStack came with a downloadable mobile device option. The adoption of new tools on BrowserStack would be helpful. Playwright is one of these tools currently offered by Microsoft. I would rate BrowserStack a ten out of ten.