We use BrowserStack for testing on different platforms. It's a platform that allows us to test on different devices and platforms. We're using it as a regression tool and for testing on different devices.
We have some requests from our users telling us that something's not working with their device and it's easy to find the bug if the user is going to provide us the OS version and the device that they have. We can go to the specific device and OS version and check it out on our end. Without BrowserStack, it could be difficult to do.
BrowserStack has lots of devices to choose from.
Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot.
There are times when the exact device does not exist with a specific iOS within BrowserStack. We're fully moving to iOS 15 and there are not many devices available with iOS 15. Those that are available are not available with other OS versions here.
It's good to have a custom setup but I understand that the testing starts with everything cleared, cookies, and incognito mode. In order to faster go through the SaaS process, it's better to have something with preset, such as when you visit the webpage on a certain date. This way, the testing is going to go faster for us. We would use it more extensively.
There are times when you're not clicking the right spot in your browser, such as the back button, and instead of using one within the browser window. We're testing a browser inside the browser and it could lead to some glitches, even though this is my mistake. I know it's my error. However, the user experience of the browser inside another browser could be improved. They could disable certain buttons or allow us to disable them.
I have used BrowserStack within the last 12 months.
There have been some stability issues.
We have plans to increase the usage of BrowserStack for visual testing in the future.
I have not used the support because I thought none of the bugs were experiencing would be something that could be fixed quickly.
We don't have the native BrowserStack application. We use the web application.
We have evaluated Sauce Labs and the devices run faster but we most likely will still stick with BrowserStack. We are looking at moving to a different platform.
I would recommend others who want to use BrowserStack to see if they can receive a promotion period, at no cost, and test it out.
I rate BrowserStack an eight out of ten.
Approximately a year ago I would rate BrowserStack a six or seven out of ten because it was very buggy.