No more typing reviews! Try our Samantha, our new voice AI agent.
Manual QA Engineer at Tidepool labs Europe
Real User
Apr 17, 2024
Incredibly useful for our mobile testing needs, including integrations
Pros and Cons
  • "I've worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience."
  • "Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones."

What is our primary use case?

For my project, we utilize a VPN and BrowserStack for testing. This allows me to test our website across various browsers and platforms, including different versions of iOS, Android, and web browsers. It ensures that our website functions correctly across different environments and devices.

How has it helped my organization?

BrowserStack has been incredibly useful for our mobile testing needs. One scenario where it proved its value was when I needed to test a new feature across different devices and platforms. I utilized BrowserStack's emulator with real devices feature, selecting specific devices such as iOS devices like the iPhone 14 with different versions like 16 or 17. I could easily switch between devices and versions to simulate real-world usage scenarios. This flexibility allowed me to thoroughly test our UI and ensure compatibility across various devices and browsers, providing a reliable testing environment even when facing connectivity issues.

What is most valuable?

I've also worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience. I've had positive experiences with various integrations on BrowserStack.

What needs improvement?

One of the challenges I've encountered with BrowserStack is related to connectivity issues. Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones. Improving the connectivity stability would be beneficial for making BrowserStack an even better product in the next release, in my opinion.

Buyer's Guide
BrowserStack
June 2026
Learn what your peers think about BrowserStack. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.

For how long have I used the solution?

I have been using BrowserStack for almost 1 year.

What do I think about the stability of the solution?

In terms of stability, I would rate BrowserStack an eight out of ten, despite occasional connection issues.

What do I think about the scalability of the solution?

I would rate BrowserStack as a seven out of ten for scalability, indicating it's moderately scalable. Approximately ten users are working with BrowserStack in our company. There are no immediate plans to increase its usage.

How was the initial setup?

I would rate the initial setup of BrowserStack as an 8 out of 10, indicating that it's relatively easy to set up. The deployment process typically takes around one to two hours, although I'm not directly involved in the deployment steps.

What's my experience with pricing, setup cost, and licensing?

As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions.

What other advice do I have?

I would recommend BrowserStack to other users as a helpful tool for testing across different browsers and versions, rating it a 9 out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Quality assurance at SHEIZA CONSULTANCY
Real User
Oct 9, 2023
Offers wireless testing feature but challenging to replicate the real-time experience
Pros and Cons
  • "It is a stable solution. There's no lagging and jittering."
  • "There is room for improvement in pricing."

What is our primary use case?

The user experience is really good. We can integrate other SaaS and other stuff, like the banking service SaaS.

What is most valuable?

I have run the wireless testing process. The optimization in optics is good, and it automatically works well.

What needs improvement?

There is room for improvement in pricing. 

For how long have I used the solution?

I've used it for a project for around three months, mostly for credit confirmation.

What do I think about the stability of the solution?

It's stable. Many organizations go for the largest plan because it's stable.

I would rate the stability an eight out of ten. There's no lagging and jittering.

What do I think about the scalability of the solution?

It is a scalable solution. 

How was the initial setup?

The initial setup is easy. It's on the cloud, using real virtual devices.

What's my experience with pricing, setup cost, and licensing?

With respect to pricing, they are a bit expensive. I would rate the licensing model a six out of ten, where one is expensive, and ten is cheap. So, the price could be a bit decreased.

What other advice do I have?

Everyone has their own analysis. I advise them to analyze whether it's a good tool for their requirements before deploying it.

Overall, I would rate the solution a seven out of ten because it's difficult to replicate the way we experience BrowserStack on the spot on our virtual device. But because of its growing functionalities and features, we can't shift to multiple devices, so we have to go for BrowserStack.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
BrowserStack
June 2026
Learn what your peers think about BrowserStack. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
reviewer2116416 - PeerSpot reviewer
Quality Assurance Analyst at a financial services firm with 10,001+ employees
Real User
Mar 6, 2023
Great browser testing across platforms but issues with stability
Pros and Cons
  • "BrowserStack's best feature is browser testing across different platforms, including mobile."
  • "One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines."

What is our primary use case?

I mainly use BrowserStack for browser testing.

How has it helped my organization?

BrowserStack has allowed us to do tests to cover criteria we couldn't do previously.

What is most valuable?

BrowserStack's best feature is browser testing across different platforms, including mobile.

What needs improvement?

One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines.

For how long have I used the solution?

I've been using BrowserStack for three years.

What do I think about the stability of the solution?

There are some issues with BrowserStack's stability when sessions just shut down for no obvious reason.

What do I think about the scalability of the solution?

I'd rate BrowserStack's scalability as eight out of ten.

How was the initial setup?

The initial setup was straightforward. 

What other advice do I have?

I would give BrowserStack a rating of seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rodrigo Gómez Sanz - PeerSpot reviewer
Senior SQA at Inetum
Real User
Feb 28, 2023
Intuitive UI, stable, and easy to deploy
Pros and Cons
  • "The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices."
  • "We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues."

What is our primary use case?

We use the solution for the manual testing of mobile applications.

What is most valuable?

The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices. 

The solution's UI is intuitive.

What needs improvement?

We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues.

I would like to have more online video demonstrations on how to use the solution.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

I give the stability an eight out of ten. We have experienced some stability issues in some devices for a few minutes and it was resolved with the help of technical support rebooting one of the servers.

How are customer service and support?

The technical support is helpful.

Which solution did I use previously and why did I switch?

I previously used Micro Focus UFT Mobile at another company. My current company was already using BrowserStack.

How was the initial setup?

The initial setup is straightforward and we do not require any configuration at the beginning. The deployment took one day. We only need to upload the solution and select the devices.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

Compared to other solutions, BrowserStack is one of the cheapest.

What other advice do I have?

I give the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1749813 - PeerSpot reviewer
Senior Software Engineer at a outsourcing company with 10,001+ employees
Real User
Jan 21, 2023
Great compatibility testing with good speed and performance
Pros and Cons
  • "The speed of the solution and its performance are valuable."
  • "We are struggling to do local testing."

What is our primary use case?

We deploy the solution on cloud.

What is most valuable?

The speed of the solution and its performance are valuable.

What needs improvement?

The solution can be improved by including local testing. We are struggling to do local testing because we are in the office, and we normally create issues when we test.

For how long have I used the solution?

We have been using the solution for approximately one year and are currently using the latest version.

What do I think about the stability of the solution?

The solution is stable. I rate it a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable. I rate it an eight out of ten. Five people in our organization currently utilize the solution.

How are customer service and support?

We have had a good experience with customer service and support, and they are very fast with resolving our issues. I rate them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy, and we just need to log into BrowserStack and use a link that acts like a real browser or device. I rate it an eight out of ten.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good but can be improved by including local testing. I recommend that users consider implementing the solution because of its compatibility testing and nice concept.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal AQA Lead at a computer software company with 1,001-5,000 employees
MSP
Jan 17, 2023
A widely used solution with a good model device factory but may be difficult for a new user to understand
Pros and Cons
  • "We like the model device factory for iOS and Android devices."
  • "It is difficult to use for someone who has little to no experience."

What is our primary use case?

We decided to use BrowserStack to analyze how the device works.

How has it helped my organization?

BrowserStack is widely used across the market and has a large community. So if we have any questions on how to integrate it, we have a wide range of engineers we can ask. A competitor Sauce Labs, was very popular five years ago, but people are not as confident with that solution as they are with BrowserStack.

What is most valuable?

We like the model device factory for iOS and Android devices. For example, Samsung mobile phones. Usually, you have to have a wide range of EL devices which is expensive for almost all applications in the hybrid model. Hybrid model applications mostly have problems with the latest devices and versions of operating systems. So, BrowserStack is ahead of the competition in regard to integration with the latest operating systems on mobile devices.

What needs improvement?

It is difficult to use for someone who has little to no experience. We want to see the EZT for testers that can be easily applicable to solutions. It has been done in AWS, where you open the AWS docs and can download to read all the information about the features and supported languages. This will make it more comfortable for those without experience with the integration.

Regarding additional features, we would like an EZT for testers that can be easily applicable to their solutions. It has been done in AWS, where we just open the AWS docs and can download all the information about features and supported languages.

BrowserStack is deployed on cloud, and we have ten people using this solution in my organization. We completed the deployment in-house.

For how long have I used the solution?

We've used the latest version for two weeks of active usage.

What do I think about the stability of the solution?

There have been complaints about the stability of a test versus a BrowserStack, but no real proof of that, so it may be too early to rate the stability since we just started using the solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

We have not needed technical support.

Which solution did I use previously and why did I switch?

We have used Docker, Kubernetes, AWS, EZ2, and Java.

How was the initial setup?

I rate the setup a four out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing for BrowserStack is fine. However, I am not involved in the licensing decisions, so I do not have specific details.

What other advice do I have?

I rate this solution a seven out of ten. Regarding advice, using BrowserStack depends on your needs and budget; if it is suitable based on your needs and budget, proceed to use it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Lead
Real User
Oct 22, 2022
Reasonably priced with good support and excellent performance
Pros and Cons
  • "The integration is very good."
  • "When we reached out to BrowserStack, they were great."
  • "If you are inactive for 30 minutes, the solution will close."

What is our primary use case?

This has been a short-term project. We're still testing it out. We're doing functional and integration testing.

Right now, the scope is not there for the screen orientation, and we're not testing that right now. We're looking at speed and compatibility issues with different versions. We're able to find some of the UI issues and installation issues. We are able to capture admin app issues and UI issues.

What is most valuable?

The integration is very good. 

Support is very helpful. They'll even let you extend your test license.

It has been issue-free throughout the POC phase. 

Access has been very seamless. You can access it from all kinds of devices. 

It offers very good performance.

The stability is excellent. 

It's stable.

The solution isn't too costly.

What needs improvement?

I've had issues removing the app from a device. 

There can be a delay in response from support sometimes. 

If you are inactive for 30 minutes, the solution will close.

For how long have I used the solution?

I started using the solution just over a month ago.

What do I think about the stability of the solution?

The solution is very stable and reliable. There are no bugs or glitches.

What do I think about the scalability of the solution?

Right now, we are using the solution extensively and are testing monthly. Everyone is using it.

How are customer service and support?

Depending on when you reach out, there may be a delay in response. That said, for the most part, their support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I had previous experience with Perfecto. Perfecto is very slow and not that fast compared to BrowserStack. It was hard to log on, and I wasn't getting any help from support. There also wasn't proper integration. When we reached out to BrowserStack, they were great. They even extended the license for us. Everything was looking good, so we decided on this product.

How was the initial setup?

The initial setup is very simple and straightforward. They have good instructions. You basically just enter your AppleID and log in, and it is very easy. The process is not complicated. You don't really need to deploy anything.

What's my experience with pricing, setup cost, and licensing?

Right now, we pay for the solution monthly. It is not overly expensive. 
I'd rate the solution four out of five in terms of affordability. It is slightly more expensive than, for example, Perfecto.

Which other solutions did I evaluate?

We compared BrowserStack, Perfecto, and Testcraft and decided on BrowserStack. We weighed the pros and cons of everything, and it came out on top.

What other advice do I have?

I suggest products to clients. I suggest which product is good for testing, for emulators. I'm a technical lead.

I'm using the latest version of the solution. Whenever any new version is there, it will immediately be added.

Right now, we are working currently with the iOS TestFlight. We are testing using that.

I would recommend the solution to others. 

I'd rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aeron Gonzales - PeerSpot reviewer
Quality Assurance Analyst at a tech services company with 51-200 employees
Real User
Top 20
Jul 3, 2022
Helpful for testing and useful for different devices but not stable
Pros and Cons
  • "For BrowserStack, it's helpful for me to test on different devices."
  • "The solution is slow."
  • "I didn't appreciate much about the stability; there have been times that BrowserStack was really, really slow, and that's why I am looking into a different tool."

What is our primary use case?

I mainly use it for using cross-platform testing. For example, using different devices mainly with it. With our current brand, with BrowserStack, we don't have other features provided. That's the only feature that I could work on right now.

What is most valuable?

For BrowserStack, it's helpful for me to test on different devices. Currently, that's the only tool that we use for testing on different devices. I don't have other devices. I only have one Android and one iOS. Other aspect ratios of different devices couldn't be tested on only two devices. That's the main purpose right now for BrowserStack.

What needs improvement?

The solution is slow.

There are limitations to the product. For example, the only things that we could validate were APK files and IPA files. For them to support machines such as Windows and Mac, or if they could add more, that would be ideal.

The pricing is more expensive than other tools. 

For how long have I used the solution?

I've dealt with the solution for more than a year. 

What do I think about the stability of the solution?

I didn't appreciate much about the stability. There have been times that BrowserStack was really, really slow. That's why I am looking into a different tool.

What do I think about the scalability of the solution?

I'm not sure about scalability. For BrowserStack currently, I only use it between Android and iOS platforms, however, I don't have the features wherein I could test on different types of machines as well, for example, testing on Windows and testing on Mac. That's a different platform as well. We also cater to web applications. In that manner, we couldn't validate web applications through BrowserStack. The only thing that we could validate was APK files and IPA files. That's the limitation of this product.

Four to five people use the solution currently.

How are customer service and support?

We didn't actually reach out to their technical support team yet.

Which solution did I use previously and why did I switch?

I'm not sure if a different solution was used previously. 

How was the initial setup?

I was not involved with the setup or deployment of the solution. I can't speak to how the process went. 

What's my experience with pricing, setup cost, and licensing?

The pricing is very expensive. The licensing is yearly. I'm not handling the finances. I'm not sure about the cost. We have an annual plan for BrowserStack since we don't want to do a monthly bill. It's much more expensive compared to annual pricing.

Which other solutions did I evaluate?

I looked into LambdaTest. While currently I only have BrowserStack, I'm looking into migrating over to LambdaTest instead.

What other advice do I have?

We are customers. 

We're not using the latest version of the solution. It's a previous version. 

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chatchawal Siluang - PeerSpot reviewer
Senior Software QA Engineer at Seven Peaks Software
Real User
Jun 29, 2022
Useful manual tests but could be more stable
Pros and Cons
  • "The most valuable feature of BrowserStack is the ability to do manual testing."
  • "BrowserStack operates at a slow pace, it could improve by making it faster."
  • "BrowserStack sometimes works well and other times it is very slow."

What is our primary use case?

I use BrowserStack for functional testing.

What is most valuable?

The most valuable feature of BrowserStack is the ability to do manual testing.

What needs improvement?

BrowserStack operates at a slow pace, it could improve by making it faster.

For how long have I used the solution?

I have been using BrowserStack for approximately three months.

What do I think about the stability of the solution?

BrowserStack sometimes works well and other times it is very slow. The stability could improve.

What do I think about the scalability of the solution?

We have 20 percent of our users in my company using BrowserStack.

How are customer service and support?

I have not used technical support from BrowserStack.

Which solution did I use previously and why did I switch?

I have not used another solution in the same category as BrowserStack.

What's my experience with pricing, setup cost, and licensing?

The price of BrowserStack is high.

I rate the price of BrowserStack a three out of five.

What other advice do I have?

I rate BrowserStack a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
AlejandroGarduno - PeerSpot reviewer
Quality Assurance Lead at Wiceline
Real User
Jun 26, 2022
Great product, scalable, easy to setup
Pros and Cons
  • "I have found that BrowserStack is stable."
  • "The BrowserStack interface is easy to use and the webinar has a lot of information."
  • "BrowserStack is scalable, but cost is significant for those living in Mexico."

What is our primary use case?

I use BrowerStack for performing automation tests. 

What is most valuable?

The BrowserStack interface is easy to use and the webinar has a lot of information.

What needs improvement?

BrowserStack could have a better price, but good things have a price.

For how long have I used the solution?

I have been using BrowserStack for three years now.

What do I think about the stability of the solution?

I have found that BrowserStack is stable.

What do I think about the scalability of the solution?

BrowserStack is scalable, but cost is significant for those living in Mexico.

How was the initial setup?

The setup of BrowserStack was easy to implement.

What other advice do I have?

It would be great if BrowserStack came with a downloadable mobile device option. The adoption of new tools on BrowserStack would be helpful. Playwright is one of these tools currently offered by Microsoft. I would rate BrowserStack a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free BrowserStack Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free BrowserStack Report and get advice and tips from experienced pros sharing their opinions.