BrowserStack Reviews

Our primary use case for the solution is working on web applications, and there are also mobile, Android and IOS in BrowserStack. So, we have it in different languages and execute the parallel execution and migration. So, when executing more than 500 cases for the regularization pack, we get high success ratings for internal use.

We find the application testing features valuable.

We had some execution issues, and you would like to move to the Sauce Labs. We are based out of India and need 100% bandwidth for testing. So, on some days, we have low bandwidth, and on other days a high bandwidth. So network issues could be improved to support our execution.

We have been using the solution for approximately two years.

The solution is stable, and we have not had any issues with it.

The solution is scalable. I rate it a seven out of ten. Approximately 20 users are utilizing the solution.

We have had a good experience with customer service and support. The study is minimal, and when we have issues like a parallel solution failing, we reach out to the support team, and within two days, they respond to us. Additionally, they can connect the demos and solve them and teach us how to use BrowserStack for our web or mobile applications. I rate the customer service and support team an eight out of ten.

I was not involved in the initial setup, but maintenance of the solution is easy.

I rate the solution a seven out of ten. The solution is good but is not fully developed and can be improved by enhancing its network connections to avoid network issues. I recommend the solution to users considering it and advise them to understand their use case first and how to utilize the solution.

I mainly use it for using cross-platform testing. For example, using different devices mainly with it. With our current brand, with BrowserStack, we don't have other features provided. That's the only feature that I could work on right now.

For BrowserStack, it's helpful for me to test on different devices. Currently, that's the only tool that we use for testing on different devices. I don't have other devices. I only have one Android and one iOS. Other aspect ratios of different devices couldn't be tested on only two devices. That's the main purpose right now for BrowserStack.

The solution is slow.

There are limitations to the product. For example, the only things that we could validate were APK files and IPA files. For them to support machines such as Windows and Mac, or if they could add more, that would be ideal.

The pricing is more expensive than other tools. 

I've dealt with the solution for more than a year. 

I didn't appreciate much about the stability. There have been times that BrowserStack was really, really slow. That's why I am looking into a different tool.

I'm not sure about scalability. For BrowserStack currently, I only use it between Android and iOS platforms, however, I don't have the features wherein I could test on different types of machines as well, for example, testing on Windows and testing on Mac. That's a different platform as well. We also cater to web applications. In that manner, we couldn't validate web applications through BrowserStack. The only thing that we could validate was APK files and IPA files. That's the limitation of this product.

Four to five people use the solution currently.

We didn't actually reach out to their technical support team yet.

I'm not sure if a different solution was used previously. 

I was not involved with the setup or deployment of the solution. I can't speak to how the process went. 

The pricing is very expensive. The licensing is yearly. I'm not handling the finances. I'm not sure about the cost. We have an annual plan for BrowserStack since we don't want to do a monthly bill. It's much more expensive compared to annual pricing.

I looked into LambdaTest. While currently I only have BrowserStack, I'm looking into migrating over to LambdaTest instead.

We are customers. 

We're not using the latest version of the solution. It's a previous version. 

I'd rate the solution seven out of ten.

We're building two products at the same time. We're building web pages and building Android and iOS applications. After the building stage, we're going to translate it to automation. But right now, we're testing and proving tools to understand which one will work best in the future.

I like that it offers full device capability.

Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product.

The initial setup and configuration of this product are easy.

The price is fine.

Sauce Labs and BrowserStack are very similar

On a scale from one to ten, I would give BrowserStack a nine.

We switched to BrowserStack because we didn't have enough devices so we moved to a cloud-based solution. 

I would like for there to be more integration with BrowserStack and other platforms. One of our clients had Ranorex which is a solution that has a problem with automation on regional devices. It also provides record and play functionalities. Our client proposed integration with BrowserStack but it's not available. I would like for both web applications to be linked. There should be a solution for mobile-based automation. 

It's very stable. 

I have contacted technical support two or three times. They are good but I don't understand the hierarchy. They initially answer with some documentation and then they escalate it. There should be the option to schedule a call with them because people can't always find the solution through the documentation. I would like for them to have direct calls with their clients. 

The setup was quite simple. The website easily explains how to set it up and if you want to integrate it with BPM tools there are online simple step tutorials. 

The deployment takes around two weeks. 

For small scale projects with 200-500 test cases involved, it is costly. But if it's a large project then it is much cheaper than purchasing real devices. 

I would rate it a nine out of ten considering how easy it is to set up. 

They should improve the query resolution. 

It is a good tool. We have multiple products that use it for automation. 

The most valuable feature was that it was very easy to connect to our web-application without much additional configuration. So we could do very quick checks to get fast feedback.

It helped us a lot to accomplish our testing related goals and helped to provide better service to our customer, but I don’t think that it changed our organization functioning that much.

I would like application performance improvement to be better as, for me, it looked a bit slow. For example, loading one page sometime took 10-15 seconds.

Maybe about a year. We didn’t use it permanently, but from time to time when we needed to check how does UI look in different browsers.

There were no issues with the deployment.

There have been no issues with the stability.

There have been no issues with the scalability.

The application was very self-explanatory so I didn’t have to ask for technical support.

This was recommended and tried first by my colleague. I may have used some different solutions previously but I don’t recall them.

There was no set-up as it is web application. You just open the page and connect it to our server.

This was done by my colleague, I just got a user account from him.

We needed to test our application in different browsers and BrowserStack had all the configurations we needed. There were some small issues though, but they haven’t prevented us from using the product. I think that product was easy to use. It was fast to start with it and didn’t need any additional technical knowledge.

The product support for different OS and mobile devices is awesome. Most importantly, it has support for Automation of web application designed with Selenium and Java. With few configuration set up , we can able to execute automation scripts without any difficulty.

We are in the process of execution of our Automation scripts on different OS and devices. BrowserStack has given us an opportunity to validate on different mobile devices versions without much difficulty.

Though, it has great build in functions and support , we found there is a room for improvement mainly.

The real challenges I noticed when I ran few tests with Test NG :

• Unable to see the remote view while testing on real iOS devices - when we run the automation scripts, we do not see the real execution on mobile devices in a snapshot view but at the moment we only see text and visual logs for these devices.
• File upload to run tests on mobile devices (real iOS devices, iOS simulators (iPhoneDriver) - upload a local file from local machine while executing the test. This functionality is only supported on the desktop browsers.
• BrowserStack does not support file upload for automation - the WebDriver used to run tests on mobile devices (real iOS devices in beta (Appium), iOS simulators (iPhoneDriver) and Android emulators (AndroidDriver)) do not support this feature. Thus, we are not be able to test file uploads on mobile devices.

I would advise you to try the product using the trial version and validate your functionality with different devices to check the set-up time, stability and in built functions support.

I like the resolution of virtual browsers. Also running Javascript for autorun speed is superb.

As per my experience, we are not suppose to bound our product with particular devices/OS. BrowserStack makes it possible to verify my product in all latest devices and different OS.

I used it for a week an half. As I used it for compatibility testing only. I used it for mobile browsers as well as desktop browsers for different OS.

Sometimes the mobile devices can crash. But not I'm not sure about the particular steps to generate this issue.

Hats off to their Customer Service. For automation set up, I call them multiple times, but they are very supportive.

I had some other options for cross browser testing, but I found this product easy to use.

Initial set-up is easy, but if you start with automation, it's bit confusing and I found it tough to set-up. I required help from developers.

Initial setup is easy, but if you start with automation, its bit confusing and I found it tough to setup. I required help from developers.

A step to great quality

For UI testing it is easy to use. But for automation perspective, configuration is lil bit confusing for the first time user. They are doing great job by maintaining the performance of this product.

SPEED! Very fast, every browser, everything you need.

Sharing screenshots instantly and having quick, reliable VMs.

Maybe advertise more? I know there are companies out there that would benefit greatly from your products.