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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Channelscaler offers fast communication channels, essential for maintaining efficient customer interaction.
The deal registration feature is highly valuable, allowing partners to co-sell and track deal progress effortlessly.
The referral functionality enables partners to submit leads, facilitating lead conversion and new business generation.
Content management is highly valued, enabling the distribution of videos, PDFs, and tailored materials to partners.
Channel Insights provides actionable intelligence, enhancing partner engagement and activity tracking.

CONS

Reporting capabilities need improvement and lack sufficient drill-down options.
Users cannot deactivate members themselves, requiring external assistance.
The partner finder on the website could be enhanced for better functionality.
More user and technical training would be beneficial for teams.
There is a need for better segmentation in user rights and access, impacting reporting and accessibility.
 

Channelscaler Pros review quotes

Jessica Roja - PeerSpot reviewer
Partner Enablement and Support Distribution at a tech services company with 51-200 employees
Oct 11, 2023
Since launch, our most valuable feature has been getting individual users to sign up and use our deal registration program, as well as providing a place to see all of our events globally.
Ginelle Powell-Fulton - PeerSpot reviewer
Channel Operations Analyst at Camunda
Oct 16, 2023
The deal registration portion of the portal has been very valuable. It connects directly with our Salesforce, so it is super easy.
ShariqueAhssan - PeerSpot reviewer
Lead, Partner Alliances at a tech vendor with 1,001-5,000 employees
Mar 18, 2024
I like the content and resource section, where we can publish all sorts of videos, PDFs, PPTs, etc., and send automated notifications or emails to partners or user groups. We can form groups and design our courses or collaterals for them.
Learn what your peers think about Channelscaler. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
KA
Partner Enablement Manager at a computer software company with 51-200 employees
Oct 9, 2023
The valuable features are the integration with Salesforce and ease of adding assets.
Kim Sherman - PeerSpot reviewer
Head of Partner Programs at a computer software company with 51-200 employees
Jan 26, 2023
I like the fact that I can go into Allbound and quickly update what I need to update. And I like that when we have a new initiative, something that is really important for our partners to understand, I can feature it in different places on the portal.
Stefan Tabacaru - PeerSpot reviewer
Channel Strategy and Technical Development Manager, at Cloudify
Oct 8, 2022
What I like about the solution is that they have a fast channel of communication for the customer. For every deal, you create a template prospect page, which I found useful in Allbound. You can create a specific page for an end customer or partner, and you can share it with them where they can see playbooks or download some documents created in advance. You have the possibility to see how many times the end customer or partner opened the page that you created. It's like a landing page coded with specific information.
Dan O'Leary - PeerSpot reviewer
Director of Partnerships at Box
Dec 23, 2022
The most valuable feature is deal registration. We track, contribute, and monitor our leisure line activity through our deal registration process. This allows us to partner with others, submit register, and co-sell deals easily. We always look for new opportunities to engage with our partners.
Sion Retzkin - PeerSpot reviewer
Head of Channel Enablement EMEA & APAC at Pentera - Automated Security Validation
Oct 24, 2022
The learning tracks are extremely useful and valuable; they allow us to quickly deliver enablement training, track partners, and issue certificates to those who pass a certification exam.
reviewer2145636 - PeerSpot reviewer
Manager, Agency Partnerships at a tech services company with 201-500 employees
Mar 30, 2023
The most valuable feature is definitely the deal registration component and the fact that it is reflected on the dashboard. It's nice that our partners have visibility into where the deals they submit stand, in terms of the sales process...
Elvis Zageris - PeerSpot reviewer
Senior Sales Operations Manager at a computer software company with 501-1,000 employees
Jan 27, 2023
The referral functionality has been the most valuable for us, meaning our partners can submit leads to us via Allbound. That is really critical for us because that is how we generate new business. When a partner submits a lead to us via Allbound, it's a really hot lead for us to work on and convert.
 

Channelscaler Cons review quotes

Jessica Roja - PeerSpot reviewer
Partner Enablement and Support Distribution at a tech services company with 51-200 employees
Oct 11, 2023
We would like to utilize partner automation more, but there is some troubleshooting and programming that needs to happen in the middleware to enable this.
Ginelle Powell-Fulton - PeerSpot reviewer
Channel Operations Analyst at Camunda
Oct 16, 2023
Some of the integration and some of the content management could be a little bit better. They are working on some of the areas.
ShariqueAhssan - PeerSpot reviewer
Lead, Partner Alliances at a tech vendor with 1,001-5,000 employees
Mar 18, 2024
I would like to see more features for tracking training progress and quizzes. The progress report that Allbound generates isn't very helpful. I want to track how far a user has completed and who has or hasn't restarted. We are using a third-party platform for training purposes, especially enablement purposes. The progress reports and analytics are very powerful, and we'd like to see something along those lines. Allbound has certification, but it's missing some things from a certification point of view that are available in other products.
Learn what your peers think about Channelscaler. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
KA
Partner Enablement Manager at a computer software company with 51-200 employees
Oct 9, 2023
They could add an LMS component to the platform where we would have courses through Allbound and a record of whether partners pass or don't pass. The quiz feature would come in more handy at that point.
Kim Sherman - PeerSpot reviewer
Head of Partner Programs at a computer software company with 51-200 employees
Jan 26, 2023
My advice to them is to make the co-branding piece easier. Allbound does make it easy not only for the administrator program, but also for partners, to interact. So if they can make the co-branding piece a little more robust, that would help.
Stefan Tabacaru - PeerSpot reviewer
Channel Strategy and Technical Development Manager, at Cloudify
Oct 8, 2022
They need to improve its reporting capabilities. They don't have all the possibilities to drill down in reporting.
Dan O'Leary - PeerSpot reviewer
Director of Partnerships at Box
Dec 23, 2022
The partner finder on the website is not as good as it could be.
Sion Retzkin - PeerSpot reviewer
Head of Channel Enablement EMEA & APAC at Pentera - Automated Security Validation
Oct 24, 2022
The solution's UI could be improved by providing externalized access to menus, which I sometimes have to dig into. The good thing is that Allbound is doing that, I made the suggestion a while ago, and they're already implementing it. Of course, as a user, I want it to be now, not in a few weeks. Some more flexibility in UI customization would also be a welcome feature; the ability to edit coloring and place images would be excellent.
reviewer2145636 - PeerSpot reviewer
Manager, Agency Partnerships at a tech services company with 201-500 employees
Mar 30, 2023
Better segmentation in terms of user rights and access. Both internal and external users can be given specific access rights and I don't feel that there are enough options and this impacts reporting and access.
Elvis Zageris - PeerSpot reviewer
Senior Sales Operations Manager at a computer software company with 501-1,000 employees
Jan 27, 2023
The user interface for admins could be a little bit better. Something that we appreciate a lot is that Allbound has increased some of the functionality that admins can do. That's good. But in terms of the user interface, there are still some improvements that can be made. Also from the user's perspective, the UI can be improved.