I've been using Cisco Catalyst for switching.
IToV Implementation Engineer at a renewables & environment company with 5,001-10,000 employees
A reliable and scalable solution, but the pricing and licensing process could be improved
Pros and Cons
- "I think it is a reliable and scalable solution."
- "The licensing process should be back to how it was before. Now, you have to register online, and it makes staging a bit trickier."
What is our primary use case?
What is most valuable?
I find the quality of the solution to be valuable. I also like that many organizations use Cisco.
I think it is a reliable and scalable solution.
What needs improvement?
The licensing process should be back to how it was before. Now, you have to register online, and it makes staging a bit trickier.
Pricing could be cheaper as well.
For how long have I used the solution?
I've been using this solution for more than ten years.
Buyer's Guide
Cisco Catalyst Switches
May 2025

Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?
I have found it to be reliable and stable.
What do I think about the scalability of the solution?
I think that Cisco Catalyst Switches is a scalable solution.
Which solution did I use previously and why did I switch?
I have used Dell and HP switches before.
How was the initial setup?
The initial setup was very easy and took only a few minutes.
What about the implementation team?
I implemented it myself.
What's my experience with pricing, setup cost, and licensing?
I think pricing could be cheaper, depending on the range purchased.
What other advice do I have?
On a scale from one to ten, I would rate this solution at seven.
It is a reliable and scalable solution, but I think pricing could be cheaper.
I also think that the licensing process could be improved so that staging is not tricky.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Managing Director at Aster Networks
Stable, very reliable, and easily scalable
Pros and Cons
- "The configuration is easy."
- "The solution is quite expensive for our clients. It's a pain point for some companies. They should work to reduce the price."
What is our primary use case?
We primarily use the solution for networking and the UCS.
What is most valuable?
The solution is extremely reliable as a product. The clients very much appreciate that.
The configuration is easy.
The solution is customizable.
We've found the solution to be stable.
A company can scale a solution easily.
Technical support has been very helpful.
What needs improvement?
The solution is quite expensive for our clients. It's a pain point for some companies. They should work to reduce the price.
For how long have I used the solution?
I've been using the solution for a long while. I've used the solution basically since its inception.
What do I think about the stability of the solution?
We haven't had any issues with the stability of the solution. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
We typically deploy the solution to medium to large-scale enterprises.
The solution scales well. It's not hard for a company to expand it as they need to.
How are customer service and technical support?
We've been in touch with technical support in the past. We've found them to be helpful and responsive. They are quite helpful and very polite. We're very satisfied with the level of support we receive.
How was the initial setup?
I'm not a technical person. I didn't actually handle the initial installation for our organization.
There is little to no ongoing maintenance required once it is implemented. I'd say you have 1% to 2% of effort going into maintenance.
What's my experience with pricing, setup cost, and licensing?
We've found the solution to be quite expensive.
What other advice do I have?
We are a premium partner with Cisco.
We use various versions of the solution. It depends on the client. We have multiple clients and each instance is unique.
It's deployed both on-premises and on the cloud.
I'd recommend the solution to other organizations. We've mostly been quite happy with the product.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Cisco Catalyst Switches
May 2025

Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Senior Manager at a tech vendor with 11-50 employees
Catalysts are very good in the LAN infrastructure, especially for a campus network
What is our primary use case?
Generally, we are using Cisco Catalyst switches for the campus network. We are currently using the Cisco Catalyst 3800 Series switches with IOS XE, and we also recently onboarded the Catalyst 9300 Series and 9400 Series, mostly for the campus network. We also use the 3800 Series switch for wireless connectivity, which provides UPOE, supporting up to 60 watts for the PoE devices.
Performance-wise, Catalysts are so good in the LAN infrastructure, especially for a campus network. But for a data center environment, we mostly prefer the Cisco Nexus series.
How has it helped my organization?
Cisco Catalyst is one of the most famous and popular devices for campus networks, widely used in most of the country. They are the preferred networking switches with many features that help eliminate the need for a more complex OSPF. They are also easy to configure and manage. With the vulnerability assessment report, we can see there are more improvements coming from Cisco for campus area network switches.
What is most valuable?
HSRP (Hot Standby Router Protocol) is one valuable feature. In the 3800 Series, we have the Stacking feature which enables combining switches to get more bandwidth and produce high-availability. The Stacking feature can also actually eliminate the need for HSRP.
What needs improvement?
I would like to see hosting multiple applications on the existing IOS.
What do I think about the stability of the solution?
Stability-wise it is good. We have had multiple Catalyst switches running for quite a long period of time without even a single reboot. Performance-wise that is quite okay.
What do I think about the scalability of the solution?
The way it is being deployed it is expandable. We can add additional devices, so it is good.
How are customer service and technical support?
I have used support for Catalyst and it was good.
Which solution did I use previously and why did I switch?
In most places, we were already using it, and we are continuing to use it. We could see the stability was better and it's quite easy to manage. We are also used to it. In addition, we're able to get technical support as well as vendor support.
How was the initial setup?
Setup is quite straightforward. You need to understand some of the basic components, how to set up the basic requirements. Apart from that, it is quite easy. You won't struggle much if you have a basic understanding of it.
Which other solutions did I evaluate?
Another candidate would be Juniper switches.
What other advice do I have?
The main thing is that Catalyst has been around for quite a long period. Cisco is one of the leaders in campus area networks, so investing in Catalysts, given that they are reliable, is safe.
My most important criteria when selecting a vendor are the
- product knowledge
- support from the vendor and the availability of the technical staff to support it.
I would give a Cisco Catalyst a nine out of 10 because most campus networks use Cisco and it is one of the best campus network switches. Its performance is quite good, it’s seamless, and stability-wise it is good.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Region Head - S1@Dimension Data India at a computer software company with 51-200 employees
Excellent technical support, stable, simple to install, and scales well
Pros and Cons
- "The performance of Cisco Catalyst Switches is good."
- "The only improvement I would like to see with Cisco Catalyst Switches is the pricing."
What is our primary use case?
We use Cisco Catalyst Switches for network connectivity.
What is most valuable?
The performance of Cisco Catalyst Switches is good.
What needs improvement?
The only improvement I would like to see with Cisco Catalyst Switches is the pricing.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for five years.
We use Cisco Catalyst, 9000 series.
What do I think about the stability of the solution?
The stability of Cisco Catalyst Switches is good.
In our organization, we have more than 7,000 users.
What do I think about the scalability of the solution?
Cisco Catalyst Switches are quite scalable.
How are customer service and support?
Technical support is excellent.
If there is one area where Cisco excels, it is in technical support.
Which solution did I use previously and why did I switch?
We use Dropbox occasionally. OneDrive is mainly what we use. We also, use Teams.
How was the initial setup?
The installation is straightforward. It's plug-and-play.
To deploy and maintain Cisco Catalyst Switches, we have a team of four people, which includes one manager and three administrators.
What about the implementation team?
You can install Cisco Catalyst Switches yourself.
What's my experience with pricing, setup cost, and licensing?
We pay the licensing fees annually because we have an enterprise license agreement.
What other advice do I have?
There are other products that I personally prefer, but from an organization's perspective, I would recommend this solution.
I would rate Cisco Catalyst Switches a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder at SDWAN Clan
High level technical support, scalable, and secure
Pros and Cons
- "One main feature with Cisco is you know you are going to get a very good switching infrastructure that is secure."
- "In a future upgrade, I would like to see integrated wireless in the solution."
What is our primary use case?
We use the solution as a switch for campus locations.
What is most valuable?
One main feature with Cisco is you know you are going to get a very good switching infrastructure that is secure.
What needs improvement?
In a future upgrade, I would like to see integrated wireless in the solution.
For how long have I used the solution?
I have been using the solution for approximately 20 years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The scalability of this solution is really good because you can attach switches together. We currently have 5,000 users using the solution and we plan on having approximately 30,000 in the near future.
How are customer service and technical support?
Cisco provides great customer support.
How was the initial setup?
The solution installation is straightforward to a degree. It is not as smooth as it could be. You cannot do zero-touch provisioning.
What about the implementation team?
It is best to use a technician that understands the configuration file needed for the deployment and then there is some testing that is needed.
What's my experience with pricing, setup cost, and licensing?
There needs to be some improvement with the Cisco DNA licensing activation process, it is difficult at the moment.
What other advice do I have?
I would recommend this solution to others. When my customers want security infrastructure on their campus locations this solution is the one I will continue to suggest.
I rate Cisco Catalyst Switches a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Security Officer at a financial services firm with 501-1,000 employees
Useful for core switching, very stable, and quick to deploy
Pros and Cons
- "These switches are very stable. We haven't had any problems. We also have some old switches that are working for almost ten years."
- "Their price should be cheaper. We lose a lot of work because of the price that they have."
What is our primary use case?
Cisco Catalyst Switches are more for core switching because they are enterprise solutions. We mostly use Cisco for all of our infrastructure, so these switches are used everywhere as core switches.
What is most valuable?
These switches are very stable. We haven't had any problems. We also have some old switches that are working for almost ten years.
What needs improvement?
Their price should be cheaper. We lose a lot of work because of the price that they have.
For how long have I used the solution?
I have been using this solution for more than 10 years.
What do I think about the stability of the solution?
They are very stable.
What do I think about the scalability of the solution?
We have a hundred users and maybe a hundred other ports for connecting servers with each other.
How are customer service and technical support?
I have opened a case with them for the FirePOWER Services, not Cisco Catalyst Switches, and it is the first time that I haven't got a response. It has been a week since I've sent the request, which was just a question, but I don't have any response so far. For the previous cases that I had with tech support, they were very quick.
How was the initial setup?
If you have experience in working with Cisco solutions, the initial setup is easy. Otherwise, it may be complicated.
The deployment doesn't take a long time. We already have the guidelines, and we have been doing it and using Cisco for a long time. It usually takes a maximum of one hour to configure the switches. Two people will be enough for deploying these switches.
What's my experience with pricing, setup cost, and licensing?
These switches are expensive.
What other advice do I have?
I would recommend these switches to others. We plan to keep using them.
I would rate Cisco Catalyst Switches a ten out of ten. We are happy with them.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
User at a financial services firm with 5,001-10,000 employees
VLAN provides us with segregation, but I would like to see ongoing software improvement
Pros and Cons
- "VLAN gives us segregation."
- "Cisco should focus more on this type of product instead of on data center switches. They stopped improving the software of these switches and they are focusing on the data center. They should focus on this type of product, more than any other thing."
What is our primary use case?
We use Catalyst for campus switches.
How has it helped my organization?
As an access switch, it really hasn't made an improvement in our organization. Access switches are similar, in most cases. It's just and end-user switch, so it doesn't really differ if it's Cisco or any other device.
Perhaps the reliability is an improvement.
What is most valuable?
VLAN gives us segregation.
What needs improvement?
Cisco should focus more on this type of product instead of on data center switches. They stopped improving the software of these switches and they are focusing on the data center. They should focus on this type of product, more than any other thing.
It might also help if they integrated their security products with the switches.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
I had some hardware failure, a defect, on arrival.
What do I think about the scalability of the solution?
There are no issues with scalability.
How is customer service and technical support?
I would evaluate the tech support as "fair". They have multi-tiered support and especially the level-one and two don't know what they are doing. They collect a lot of information, wasting your time, and then they keep moving the tickets from level one to level two and level three, and when the issue is solved, usually level-three are the ones who solve it. They're not good at the lower levels of support.
How was the initial setup?
The initial setup is straightforward.
What was our ROI?
The ROI for this product is three to five years.
What's my experience with pricing, setup cost, and licensing?
I would rate the features-to-pricing ratio at six out of 10.
My advice about licensing is that you should have a perpetual license, not one that is subscription-based.
Which other solutions did I evaluate?
I use a lot of switches on the campus: Juniper, Extreme, etc. I use multiple vendors. However, Cisco and Juniper are my preferred vendors.
What other advice do I have?
The most important thing I can say is that Cisco is using a proprietary protocol, so you should design your network accordingly so that you don't get vendor lock.
I would rate Cisco Catalyst a seven out of 10 because of the pros and the cons I have noted.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
User-friendly commands and configuration, good support, and feature-rich
Pros and Cons
- "The configuration and command set are user-friendly."
- "The initial setup can be easier in cases where the policy and ruleset are complex."
What is our primary use case?
These switches make up part of our network infrastructure.
What is most valuable?
The configuration and command set are user-friendly.
Cisco switches are feature-rich compared to other vendors.
Technical support is good, as they resolve any issues that we have.
What needs improvement?
The initial setup can be easier in cases where the policy and ruleset are complex.
For how long have I used the solution?
We have been using Cisco Catalyst Switches for between five and six years.
What do I think about the stability of the solution?
This product is stable and our switches have been working fine. These switches are used extensively.
What do I think about the scalability of the solution?
This is a scalable solution. We have 5,000 or more users.
We have several Catalyst switches in our environment. Most of them are running version 15.x of the operating system, although some of them are version 12.x and older. These may be upgraded in the future.
We may increase our usage although I don't know at present.
How are customer service and support?
We are not the team that is responsible for contacting support. However, the support from Cisco is good. They easily resolve any issues that we have.
Which solution did I use previously and why did I switch?
I have only worked with Cisco solutions.
How was the initial setup?
The initial setup can be complex, depending on the policy and the rules.
Only a small staff is required for deployment and maintenance.
What other advice do I have?
Cisco is regularly updating this product.
I would rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: May 2025
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