Our clients use it to build a network based on level two and level three Cisco switches, and that's all.
Co-Director at Proxym Group
Reliable performance, offers good support
Pros and Cons
- "We are a vendor for the healthcare sector, especially hospitals, and normally, we use a full Cisco solution for stability, especially for the stability of the Access Points and the security of switches."
- "The biggest barrier to buying Cisco or using Cisco is the price and also the competition with competitors and with Cisco partners."
What is our primary use case?
How has it helped my organization?
What is most valuable?
Sometimes, people choose Cisco because it's Cisco. And that's all.
We are a vendor for the healthcare sector, especially hospitals, and normally, we use a full Cisco solution for stability, especially for the stability of the Access Points and the security of switches.
This gives the client more comfort when choosing, for example, Huawei or other brands. They feel more comfortable with Cisco.
What needs improvement?
The biggest barrier to buying Cisco or using Cisco is the price and also the competition with competitors and with Cisco partners.
We don't find any problems with Cisco switches except the competition pricing with other Cisco partners, especially because we are a seller and implementer. Sometimes, we find ourselves in front of partners who have better prices than us.
The biggest challenge in using the Cisco solution is the relationship with partners or Cisco partners.
Even sometimes we have clients who need to work with us. And even the needs and the bill of materials are established by us, but unfortunately, at the end, they don't buy from us because of pricing from other partners.
Competitors' prices are cheaper.
Buyer's Guide
Cisco Catalyst Switches
March 2026
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For how long have I used the solution?
I have been familiar with this product for more than ten years.
What do I think about the stability of the solution?
Cisco Catalyst Switches are reliable. I would rate the stability a ten out of ten.
It is a very stable product.
What do I think about the scalability of the solution?
The scalability is good. Sometimes, it has about 500 network points.
Our clients are hospitals, for example, ranging from 50 to 200 beds.
Not big hospitals, but medium-sized hospitals. The most recent one was between 300 to 500 users.
How are customer service and support?
The support is good. Even if we don't need a lot of support, what we got is stable enough. But when we need support, the support team is there.
How was the initial setup?
It was a little bit difficult the first time, but now, because we have the model, it's very simple for us.
Because we work especially for one sector of the industry, which is hospitals, we have a fixed model to set up the network. So, it's very easy for us to set up a Cisco network in those hospitals.
A few years ago, we established a model for installation in those hospitals, and now it's okay. Our technicians know how to do it. So they can set up the entire network within one week.
The deployment takes one-week maximum.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a ten out of ten, with ten being expensive.
What other advice do I have?
I would recommend using it because of its stability and high quality.
Overall, the whole solution is good. I would rate it a seven out of ten. The pricing and competition from partners are the main two issues. It's not fair competition.
I accept competition with another seller or integrator like me. But if I find someone in the market who is an integrator, reseller, and distributor all at the same time, it's not fair competition.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
IT Manager at Bavaria Egypt S.A.E.
A very stable and flexible tool with great support for users
Pros and Cons
- "It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
- "The addition of more security and privilege levels to Cisco Catalyst Switches is required as it is one of the areas with certain shortcomings."
What is our primary use case?
With Cisco Catalyst Switches, EtherChannels can be mixed with other ports or switches to ensure that users get maximum speed from the tool. The tool also offers VLAN membership. There is another category of products that fall under Cisco, which can be compared with Aruba or NETGEAR.
What is most valuable?
I work with Cisco products since the tools are very stable. You can manage Cisco Catalyst Switches as it is flexible to do so with the help of CLI. Aruba is very poor when it comes to the area of management via CLI. Users can get backup and restore remotely from Cisco Catalyst Switches as it offers many connections and consoles, like an additional auxiliary port, which is not a feature that others can find in Aruba. Users can migrate switches and routers of Cisco by adding more firmware to add extra features, like voice, that can make the device of Cisco work as a VoIP service. All of the aforementioned stuff can make a very good combination for a company to get a very cheap service with the same device, which is possible because of Cisco, and if Aruba can do it, then it would be great.
What needs improvement?
The addition of more security and privilege levels to Cisco Catalyst Switches is required as it is one of the areas with certain shortcomings. In my company, we use switches from Cisco with 802.1X authentication and haven't used anything that offers more security. All over the world, everything is open to facing cyber attacks, so there is a need for Cisco Catalyst Switches to offer more security.
For how long have I used the solution?
I have been using Cisco Catalyst Switches since 2001. I have experience with the product for around twenty-two years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.
There are more than 1,600 users of the solution in my company. I haven't used Cisco Wireless Access Points. I use Cisco Catalyst Switches for our company's main servers and a core switch, which supports streaming because Cisco is costly. The product is not meant to cater to users' needs but to meet the requirements of the main servers.
How are customer service and support?
The solution's technical support is great. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the product's initial setup phase a ten on a scale of one to ten, where one is a difficult setup process, and ten is an easy setup phase.
The solution is deployed on an on-premises model.
The solution can be deployed in around 15 minutes.
What's my experience with pricing, setup cost, and licensing?
I rate the product price a nine on a scale of one to ten, where one is low price and ten is high price. Though I don't remember the exact price of the product, one may multiply the current prices of Aruba products by two to three times to get an estimate of the price of Cisco Catalyst Switches. Cisco products have always been expensive.
What other advice do I have?
I work with Cisco Catalyst Switches and the whole family of solutions that fall under Cisco, like Cisco's core switches and regular switches, along with all kinds of routers, Cisco ASA Software, and Cisco Secure Firewall, meaning I have experience with everything related to Cisco framework and components.
I have the old versions of Cisco Catalyst 3500 Series Switches, as it serves as a core switch in my company's server room, while the other core switch I use is Cisco Catalyst 6500 Series Switches.
I rate the overall tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Catalyst Switches
March 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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Vice President of Technology at Netcon Technologies India Private Limited
Improves network efficiency and visibility, but the pricing must be reduced
Pros and Cons
- "The solution is highly reliable."
- "The vendor must provide mid-level switches."
What is our primary use case?
We propose the solution to our customers. It is used in airports, smart cities, and city surveillance networks. We are using the 9300, 9400, and 9500 series.
How has it helped my organization?
The product improves network efficiency. We have highly efficient network visibility, security, and automation.
What is most valuable?
Network segmentation and security groups are valuable features. We use features like network analytics, network flow, and other network solutions across our large network. The solution is highly reliable. It has a self-healing infrastructure. We do not have even a single point of failure in the core and distribution architecture. Inside the hardware, we have route processors, power supplies, line cords, and multiple lines.
It is a highly available network between core and distribution. We can design the network with a 25 GB platform. It supports wireless infrastructure like Wi-Fi 6 and Wi-Fi 6E. The tool provides mobility. It helps us achieve a connected experience across multiple devices. We get the same performance, reliability, and portability, whether it is wired or wireless.
What needs improvement?
The product provides enterprise-grade switches. The vendor must provide mid-level switches. If we need automation, we can only choose higher-end switches to achieve the functionality. We cannot enable the fabric with entry-level switches. It will be good if the solution provides an additional level of switches.
For how long have I used the solution?
I have been using the solution for 15 years.
What do I think about the stability of the solution?
I rate the tool’s stability a seven to eight out of ten. There are some improvements needed in certain models and versions. The stability must be worked on.
What do I think about the scalability of the solution?
I rate the tool’s scalability an eight out of ten. We work with enterprise businesses.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the ease of setup a seven out of ten. We need certified resources to set up the fabric. Once the fabric is implemented, adding the switches and network is easy. We need highly skilled people for the initial setup. For a large infrastructure, the initial deployment takes about a month. After that, everything is done by Zero-Touch Provisioning. It is a plug-and-play process. The deployment takes a few days for a small infrastructure.
What's my experience with pricing, setup cost, and licensing?
The price must be reduced. I rate the pricing a five out of ten. The price depends on the network size. If we need a huge volume, we will get more discount.
What other advice do I have?
We are Advanced Enterprise Network partners. In DNA Center, we started with 5000 endpoints. Now, we have 50,000 endpoints. We have seamless scalability and upgraded functionalities. I rate the ease of management and configuration a seven out of ten. I will recommend the solution to others. It has an end-to-end product portfolio. It provides centralized management, visibility, scalability, manageability, and integration with multiple security solutions. Overall, I rate the product a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Administrator at a transportation company with 501-1,000 employees
Offers adaptability of the deployment process, with different strategies in different environment and good stability
Pros and Cons
- "This solution has a pretty good rate of not causing unexpected behavior or failing. We're using maybe 900 switches right now. And, rarely, if ever, something fails, it's dependable."
- "First of all, there are some features that take a long time to get implemented, and other vendors have them for a long time before them. For example, it took a long time to have a way to commit change with the timer, so it gets undone if the user doesn't accept the change after it's done. Like, having to say the changes be done, and everything works fine. In the end, everything works fine, but it didn't exist. That's just an example of stuff that came late to Catalyst."
What is our primary use case?
We use this solution for everything layer 2 related to our infrastructure, from data centers to local networks. Our business is airports, so we utilize them throughout the entire airport infrastructure.
On a day-to-day basis, we use it for all switching layers, like access, core, or distribution. We also utilize 802.1X.
What is most valuable?
This solution has a pretty good rate of not causing unexpected behavior or failing. We're using maybe 900 switches right now. And, rarely, if ever, something fails, it's dependable.
What needs improvement?
First of all, there are some features that take a long time to get implemented, and other vendors have them for a long time before them. For example, it took a long time to have a way to commit change with the timer, so it gets undone if the user doesn't accept the change after it's done. Like, having to say the changes be done, and everything works fine. In the end, everything works fine, but it didn't exist. That's just an example of stuff that came late to Catalyst.
The CLI structure is mostly outdated sometimes. It doesn't really make sense how things connect to each other. It's not object-oriented, stuff like that.
Moreover, if you want to stack switches, you can't really do it except that you have stack modules, which I find is outdated. Like Juniper Switches, stacks, even switches that were on different locations over Layer 3, and stuff like that. I'd suggest stacking to take cues from other vendors.
For how long have I used the solution?
I have been using it for decades. Currently, I operate as the end user. In my previous role, I acted as an integrator, and we partnered with Cisco.
What do I think about the stability of the solution?
Sometimes, we have issues with stability. We even have some switches, like, that simply stopped working. Like, something went off, but it is not a usual occurrence. It's quite rare.
What do I think about the scalability of the solution?
The way we design things, we could scale them. We could scale, meaning that we could add more switches to our current design. But we're not at this point because there's no need yet. We pretty much thought about it right in the beginning.
We have about 750 users using this solution in my company.
How are customer service and support?
Sometimes, it's quick and helpful. Sometimes, we did have one case that took, like, months, and, eventually, things got solved after upgrading newer firmware that, by then, had been released. However, tech support did not solve the case.
Which solution did I use previously and why did I switch?
I have used HPE and Juniper in the past. I've also used Dell Power Connect and Luxul. First of all, they're on the more pricey end. They cost more than most. I'm not sure if that's true today, but when I still had to take into account money when it was my job to take into account money, they were on the pricing. So that's an accounting pro. HPE and Juniper, which were fine switches, both of them for, like, two-thirds of the price or something like that.
Stability, plus the fact that resources are very easily found. Moreover, everybody knows how to work with Cisco. Also, if anyone gets certified, we'll most probably start getting certified by Cisco because it's an industry-standard certification. So, people who work with Cisco are easier to find. And they pretty much work as advertised.
Cons: there are features that Cisco lacks interface-wise, like UI stuff that could be a lot better. For example, take a look at Juniper, and it's like night and day.
How was the initial setup?
We're currently transitioning to Catalyst 9200 series. We still have a lot of Catalyst 2960s in various locations, but they're being replaced with new ones.
We don't have any central management for the Switches. So it all gets done with copying, phasing, changing IPs, or whatever is relevant. So, the setup is not complicated as long as you know what you're doing. But that goes for everything, I guess. Like, if you already know how it works, then it's not complicated.
The setup is straightforward for me because I know what I'm doing. However, the CLI and the way iOS is structured could take a lot of improvement. There are some things in there. You have to know that they connect in a certain way, or else you won't ever find how it works. You need your Google open for a lot of stuff if you don't already know it.
What about the implementation team?
I was a part of the deployment team. We had already designed what needed to be deployed. We have multiple locations and multiple airports. Each airport was not in the same condition as the other ones.
For example, each airport had its own separate preexisting network. So, there were different strategies that we had to use in each airport to deploy the switches without disrupting the airport functions. It was not the same thing everywhere.
In general, we had a pretty simple design of what we needed, how many switches were sized, and what we expected in terms of customers. It was a pretty standard design to construct a backbone and distribution point within the airports. So, it was pretty much doing three or four templates. And just changing the variables on those templates. That was it.
We don't need a lot of resources or staff members for the deployment part because it depends on the size of the airport again. Like, if there were 300 devices to be deployed, we would need 15+ people. So, it depends on size.
Also, the time depends on the physical properties of the site that you are on. Where are the switches going to be installed? Where, in what condition is this place? Is it still under construction? Is it already constructed? Is it somewhere that's difficult to reach? All these are variables that should indicate how many people you need.
However, maintenance could be a bit more automated. Maybe if Cisco have a central management console or something, then it is more automated. The way we do it, we have to upgrade by ourselves. Like, it's stuck, or it's switched separately by hand. Using FTPs and FTPs and the old way of doing stuff. So, if there's a management, it's a central management tool. When we do maintenance, it's a hassle.
What other advice do I have?
I would recommend using the product. Overall, I would rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
AGM - Infrastructure & Information Security at Aster DM Healthcare Limited
Has no downtime and provides good reliability and stability
Pros and Cons
- "I never had downtime with Cisco Catalyst Switches in the last eight years, and I'm pretty impressed with its reliability."
- "The only drawback I saw with Cisco Catalyst Switches is that it's not cloud-managed."
What is most valuable?
I never had downtime with Cisco Catalyst Switches in the last eight years, and I'm pretty impressed with its reliability.
What needs improvement?
The only drawback I saw with Cisco Catalyst Switches is that it's not cloud-managed. We have to manage them on-premises.
For how long have I used the solution?
We have been using Cisco Catalyst Switches in one of our hospitals for the last eight years.
What do I think about the stability of the solution?
Cisco Catalyst Switches is a highly stable solution.
What do I think about the scalability of the solution?
Cisco Catalyst Switches is a pretty scalable solution. Around 2,000 people in the hospital use the solution on a daily basis.
I rate the solution an eight to nine out of ten for scalability.
How are customer service and support?
I rate the solution's technical support around six to seven out of ten because they are not very responsive. You have to log a TAC ticket, and then you have to wait for them to come back.
How would you rate customer service and support?
Neutral
How was the initial setup?
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup and configuration a six to seven out of ten.
What about the implementation team?
We have around 108 Cisco switches, and it took a couple of hours to deploy each switch. The whole installation took around a couple of weeks. We had to connect to the console of each switch and configure it before configuring the next switch. It took some time to deploy the switches because they were on-premises. We could have configured the switches remotely if they were on the cloud.
We implemented the solution through a reseller. We placed the order with Cisco, and they had their partner do it for us.
What's my experience with pricing, setup cost, and licensing?
Cisco Catalyst Switches is an affordable solution.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six to seven out of ten.
What other advice do I have?
We use access, edge, and core switches from Cisco. Since it's not cloud-controlled, we need a specialist or network engineer to configure the solution. As far as reliability and stability are concerned, I would recommend Cisco Catalyst Switches to other users.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager - SBR Technical Services at Reliance Industries Ltd
A stable product that performs well and provides appropriate support and patches when required
Pros and Cons
- "The product is stable, and it performs well."
- "The support team’s response and resolution time must be faster."
What is our primary use case?
We have different use cases for different verticals. Our network is built mainly on Cisco equipment, including switches, firewalls, and routers. Most of the devices are Cisco products.
What is most valuable?
The product is stable, and it performs well. We get support and patches from Cisco. It is going well. We have different companies and different verticals. Cisco is our backbone.
What needs improvement?
The support team’s response and resolution time must be faster.
For how long have I used the solution?
I have been using this solution for eight to ten years. We are using the industry-standard version.
What do I think about the stability of the solution?
When we have more than 1000 Cisco Catalyst Switches, we have a failure rate, too. We would hardly notice failure if we had a smaller company with one to ten switches. A couple of times, it has happened that the switches have failed while upgrading.
What do I think about the scalability of the solution?
We design the network according to the environment's requirements. We also keep the network ready for the business requirements. When a request comes in, we help customers get their devices into a specific network zone. We have a huge number of users. My company caters to its internal customers, including JioMart, Jio Payments Bank, and JioChat.
How are customer service and support?
The support is good so far.
How was the initial setup?
We configure and deploy the solution according to our needs. If a product or feature is not available, we discuss and open a ticket with Cisco. Cisco then helps with some patches or other features that we require.
The procurement process for Cisco Catalyst Switches is different. Once we receive the switches in bulk, we divide them among the different verticals. Depending on the needs, we allocate 100 or 1000 switches to each vertical and then start deploying.
What about the implementation team?
I help the team to deploy the solution. We have a different deployment process. When a user requests a deployment, we first discuss their network and how they want it distributed. We then discuss the feasibility of the request and suggest the best possible option available to meet their requirements.
We have an on-premises team who helps us if there is an issue with the device. If the team cannot resolve the issue, we either get a replacement device or ask an expert for help with deployment. If there is a requirement to use multicast streaming, we need to check if our current network supports it. We also need to consider the bandwidth, network resources, and uplink and downlink ports.
What's my experience with pricing, setup cost, and licensing?
The pricing should be improved. We have purchased a one-time license. When we place an order for Cisco Catalyst Switches, the quantity is huge.
What other advice do I have?
I am an implementer. I would recommend the solution to others. People must use the solution based on their requirements. Overall, I rate the solution an eight or nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Network Manager at a tech vendor with 5,001-10,000 employees
Robust network management with good stability and customer support
Pros and Cons
- "The most beneficial features for our network management are their stability and good customer support."
- "Cisco Catalyst Switches could be a little bit cheaper as they are very costly."
What is our primary use case?
We are using Cisco Catalyst Switches for our office network. We have deployed the 9200 and 9400 series solutions.
How has it helped my organization?
Cisco Catalyst Switches have been stable, and we haven't had issues with them for the last five years. They also provide good security at the LAN level.
What is most valuable?
The most beneficial features for our network management are their stability and good customer support.
What needs improvement?
Cisco Catalyst Switches could be a little bit cheaper as they are very costly.
For how long have I used the solution?
I have an experience of working with Cisco Catalyst Switches for about eighteen years.
What do I think about the stability of the solution?
Cisco Catalyst Switches are stable. I would rate their stability as eight to nine out of ten.
What do I think about the scalability of the solution?
Cisco Catalyst Switches are scalable, and I would rate them eight to nine out of ten for scalability.
How are customer service and support?
Cisco's support is good, one of the best supports that you will get. I would rate their technical support as nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have always been with Cisco.
How was the initial setup?
The initial setup is not difficult for me. The new ones that are coming up are actually easy to implement and deploy.
What's my experience with pricing, setup cost, and licensing?
Cisco Catalyst Switches are quite pricey.
What other advice do I have?
I would recommend Cisco Catalyst Switches because they can scale, and they are stable. I don't have to worry once I install them.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Center Admin at Sysnet Global Technologies
Provides good performance with easy configuration and a good forum
Pros and Cons
- "It's easy to configure."
- "There is no GUI."
How has it helped my organization?
It's easy to configure. The forum is good. We can also get help from the forum and Cisco support. Many people use it, so we can get help from anyone if you have any issues.
What needs improvement?
There is no GUI. Nowadays, many other switches provide GUI features and options that can be configured through the GUI. The Cisco Catalyst series doesn't offer that. It should be configured only through CLI mode. If another GUI option or feature allows configuration through the GUI, that would be beneficial.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for 15 years.
What do I think about the stability of the solution?
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
It is scalable and provides good performance. It is suitable for enterprise customers.
How are customer service and support?
Support is also good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy. It depends on the larger network. Due to the backbone infrastructure and other passive components we need to complete, such as cabling and structured cabling, it may take time. If the cabling and architecture are already in place, it will take only a few hours.
What was our ROI?
It provides efficiency followed by cost setting.
What's my experience with pricing, setup cost, and licensing?
The solution is cheap.
What other advice do I have?
Cisco Catalyst Switches handle the network traffic very swiftly during peak loads.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
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Updated: March 2026
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