We are using all the three hierarchal models of Cisco Catalyst: 2960, 4500, and 6800. It is perfect for an enterprise setup where you have multiple buildings and you want to aggregate in a single building.
Sr.Manager at a energy/utilities company with 10,001+ employees
Highly scalable and easy to manage
Pros and Cons
- "We can have multiple Cisco switches, like seven or eight, on a stack for 300 users. So it is highly scalable and easy to manage."
- "I think one switch should go beyond the 10 gig connectivity to 40 gigs."
What is our primary use case?
What needs improvement?
I think one switch should go beyond the 10 gig connectivity to 40 gigs.
For how long have I used the solution?
I've been working with Cisco Catalyst switches for more than 10 years.
What do I think about the stability of the solution?
Cisco Catalyst switches are resilient.
Buyer's Guide
Cisco Catalyst Switches
October 2025

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What do I think about the scalability of the solution?
We can have multiple Cisco switches, like seven or eight, on a stack for 300 users. So it is highly scalable and easy to manage. There are 15,000 users on our campus total.
How was the initial setup?
Installing Catalyst Switches is straightforward, just like with any other Cisco device. For the Alto switch, it hardly takes 20 or 30 minutes. I believe we used a configurator. All in, it takes seven to eight people to deploy because we have a large number of switches. And on the operations team, we have seven to eight people managing them.
What other advice do I have?
I rate Cisco Catalyst switches nine out of 10. I would definitely recommend them to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Executive at a leisure / travel company with 201-500 employees
Reliable, has good support, is easy to install, and is well-integrated
Pros and Cons
- "It can be expanded."
- "While it is scalable, it could be better."
What is our primary use case?
We use Cisco Catalyst Switches for the office network.
What is most valuable?
It can be expanded.
The integration is quite easy.
What needs improvement?
While it is scalable, it could be better.
For how long have I used the solution?
I have been working with Cisco Catalyst Switches for more than two years.
We are using the latest version.
What do I think about the stability of the solution?
The stability is good. We have not had any stability issues with Cisco Catalyst Switches.
What do I think about the scalability of the solution?
Cisco Catalyst Switches is a scalable product.
We have 450 people in our organization who use this solution.
We have no plans to increase usage at this time.
How are customer service and support?
We don't have any issues with technical support.
When we report a problem, we receive the assistance we require.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also use ATI.
How was the initial setup?
The initial setup is quite straightforward.
The configuration is easy.
The installation took less than an hour.
What about the implementation team?
You can do the installation yourself.
This solution is being maintained by a team of three people.
What's my experience with pricing, setup cost, and licensing?
The licensing, and maintenance fees are paid on a yearly basis.
You can also choose between a three-year and a five-year licensing fee.
When you select the longest subscription period, you will receive a discount.
Which other solutions did I evaluate?
No
What other advice do I have?
I would recommend this solution to others.
I would rate Cisco Catalyst Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Catalyst Switches
October 2025

Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
868,787 professionals have used our research since 2012.
Network and Security Engineer at IDSC
Stable, easy to use, and familiar to local engineers
Pros and Cons
- "Catalyst switches are highly stable and easy to use. It's a technology well known by most engineers."
- "It is kind of expensive."
What is our primary use case?
We are using the Catalyst 9200 series as a network switch and the 9500 as a core switch. We sometimes use a 9300 for the distribution switch.
What is most valuable?
Catalyst switches are highly stable and easy to use. It's a technology well known by most engineers.
For how long have I used the solution?
We are an enterprise end-user. We also consult for other government entities and recommend using certain technologies to them. I've been working at this business and using Catalyst Switches for a year now.
What do I think about the scalability of the solution?
Catalyst switches are highly scalable.
How are customer service and support?
I'm satisfied with support from Cisco and the vendor as well as their partners here in Egypt.
How was the initial setup?
It is a straightforward installation. You don't need anyone to install Catalyst Switches for you. You just add it to your network and then do the installation and configuration as well as the pre-setup preparations. It doesn't take a lot of time. You take the switch from the box and put it in the network, then configure it directly. The switch will only take about 30 minutes to configure.
What's my experience with pricing, setup cost, and licensing?
Cisco licenses are yearly. A single 9000 series Catalyst switch is about 75,000 Egyptian pounds. It is kind of expensive. But compared to other switches, it will save you in the long run. You need to hire specialized engineers who know how to operate those devices, and some of them are rarer in Egypt, like FortiSwitch or HPE Switch. Most engineers know how to use Cisco Catalyst. You would need to hire a specialist engineer and train them, and that will cost money. There are other cheaper technologies, but for Cisco, the price is expected.
What other advice do I have?
I rate Cisco Catalyst Switches 10 out of 10. I would recommend it. This is a leading technology, and the price is reasonable, especially the Catalyst switches I mentioned. Other types of Catalyst switches are more expensive, but the ones we use are more affordable.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Works at a insurance company with 1,001-5,000 employees
Reliable and scalable
Pros and Cons
- "Catalyst Switches perform very well, and the network is stable."
- "If we have a major problem, fixing it takes two or three days and six to eight engineers from Cisco. When they escalate a ticket, it goes through too many levels. Every time the issue is passed along to a new person at Cisco support, they ask the same questions repeatedly."
What is our primary use case?
I use Catalyst Switches in the lines of our local networks. We also use ASR routers from Cisco in one. We have other branches and about 20 or 30 buildings. It's a very large network.
What is most valuable?
The most valuable features of Cisco Catalyst are the DHCP features that I use in our routers and the PfR connections. Someone said a long time ago that he who buys Cisco is never fired. They have good solutions.
What needs improvement?
At present, we are adopting many cloud solutions. We are connected to several cloud platforms and do a lot of business in the cloud. So I think that in general, we don't need many features at the moment unless we want to create some applications on the cloud. But that's not the case right now. We are thinking of moving all the people from these 20 buildings to one building. So with all of them in the same building, we'll need to design a new architecture. We have the ACI in our data centers, so we must see how all of this works. We don't know if we'll go to SD-LAN too. So I don't know if we'll use Catalyst or another solution—a solution with ACI, SD-WAN, or SD-LAN. At this moment, I can't say because we are starting to think about this new design.
For how long have I used the solution?
I've been using Catalyst Switches for about 25 years.
What do I think about the stability of the solution?
Catalyst Switches perform very well, and the network is stable.
What do I think about the scalability of the solution?
Catalyst Switches are scalable.
How are customer service and support?
If we have a major problem, fixing it takes two or three days and six to eight engineers from Cisco. When they escalate a ticket, it goes through too many levels. Every time the issue is passed along to a new person at Cisco support, they ask the same questions repeatedly. However, if we have a problem that requires a quick fix, Cisco support can handle it in one or two hours. But if we need two or three guys from them, it gets complicated. I don't know if the problem is, but it seems like they spend too much time analyzing the problem and passing it along to other people. Other vendors like Palo Alto and Aruba resolve problems more quickly.
How was the initial setup?
Having worked with Cisco for at least 25 years, I think it's easy, but I don't know if someone with less experience would say the same. It's easy because it's very fast. We have some labs where we implement things, and then it's mostly copy-paste — copy the configuration and paste into a new suite. So it's not difficult. Catalyst Switches don't require much maintenance. Sometimes we have problems in our network, but mostly they're not actually problems with the network itself. The business thinks that the problems are in the network, so we must call Cisco to help us prove that we don't have a problem. We can prove that, but if the data service is from Cisco, it's better. All of them. We have about seven or eight people in my company working directly with the Catalyst Switches.
What's my experience with pricing, setup cost, and licensing?
Catalyst Switches are costly. When I started working with them 25 years ago, prices were a problem too. In my opinion, they are good, of course, and they are the answer to all of our questions. I can say that.
What other advice do I have?
I rate Catalyst Switches nine out of 10. I would recommend them to others. I don't know when they will design a new edition of the bigger switches. Because if you have a branch, for instance, you a small Catalyst. You don't need a large Catalyst. But whether it's a small or big installation, I recommend Catalyst.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at Itworks srl
Versatile, reliable, has many features, and the support is fast and knowledgeable
Pros and Cons
- "I like the management of streaming both audio and video."
- "I think that the price should be cheaper and they should include at least one year of basic service for technical support for each product, and not just the 90 days from the time of purchase."
What is our primary use case?
We have not deployed on the cloud because the company's core business is on yachts. Yachts are not familiar with the cloud and online solutions.
We have been integrating Cisco Catalyst Switches in yachts that are 100 feet in length to 100 meters in length. With simple infrastructure such as two or three switches connected with copper, and with large infrastructures we use a three-layer level with the backbone of a multimode fiber.
What is most valuable?
The switches are related to simple switching infrastructures, without the implementation of routing protocols. The routing protocols are referring to routers and layer three switches. They are not required with this kind of infrastructure.
I like the management of streaming both audio and video. On a yacht, the network infrastructure is not related to data usage, it is mainly for audio, video management, and distribution.
When compared with other brands, they are not as reliable as Cisco Catalyst Switches.
What needs improvement?
There is always something better. The price could be better.
The service contract for technical support should be included for at least the first year of purchasing the product.
For how long have I used the solution?
I have been working with Cisco Catalyst Switches for more than ten years.
What do I think about the stability of the solution?
Cisco Catalyst Switches are reliable. It is very stable and performant. There have only been a few failures. In general, there is a very low level of failure.
What do I think about the scalability of the solution?
If we refer to shipyards, then we have six or seven shipyards in Italy and outside of Italy. When referring to Yachts, I have installed these switches on more than 100 to 200 Yachts.
How are customer service and technical support?
Technical support is very fast and highly skilled.
The only issue with the support is that without an active service contract, they will not address any of your concerns. Even if you are a Cisco partner, they will not address your concerns without an active technical contract.
Which solution did I use previously and why did I switch?
For networking and switching, we have used most Cisco solutions.
For Unified Communications, we have used BE6000 and 4000.
Switching solutions we the new brand 9000.
We started with the low level 9200 to 9500. We use the Cisco Firewall ASA 2100 and we have Wi-Fi solutions such as the Wireless LAN controllers 2500,3500, and 9800.
At one time, we also integrated Nexus switches.
In the past, my company used to propose low-level Cisco products such as Linksys. They were not reliable and the return on investment was not as high as Catalyst. This strategy was a failure.
How was the initial setup?
The physical installation is not difficult. There are four factors for all devices that are almost the same. The main factor is the configuration.
If you speak with someone who has five to six years of experience in Cisco products, it is really fast. If you have someone with little experience then it takes longer. Cisco Catalyst Switches can be configured using the command-line interface and not the web interface. The web interface would be fine for people who do not have a lot of experience with the product.
Using the command-line interface is a faster way to configure for skilled people who have experience, and not for technicians who are not as experienced.
It requires a complete team from the beginning. This includes the system engineer, the installer technician, the standard technician, and two or three IT engineers to configure and maintain these switches.
What's my experience with pricing, setup cost, and licensing?
The price for Cisco Catalyst Switches is not cheaper than other solutions.
Licensing fees are something that you pay at the time of purchase. During the year, I have not had any customers request to renew the license. I have only had customer requests to activate our systems contract when there has been an issue with the device. Cisco products have been shown to be very reliable and stable. It's something that rarely has to be activated.
I think that the price should be cheaper and they should include at least one year of basic service for technical support for each product, and not just the 90 days from the time of purchase.
Oftentimes, when my company purchases the Cisco products, they are not installed until three or four months after the date of purchase. The installation is done at least one year after the building and delivery of the Yacht which makes the warranty is not useful.
What other advice do I have?
I would recommend these switches to others. Over the years, I have been working with Cisco, and Aruba HP Enterprise devices. I can say that if you use Cisco, you will have good results and reliability. With comparisons, I would suggest not to use Linksys products if you don't have a stable environment, and you have an environment that is moving all over the world such as a Yacht.
I would rate Cisco Catalyst Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Department Leader: Project Leadership Production Compact at SKODA AUTO a.s.
Easy to manage, scalable, but could be more secure
Pros and Cons
- "One of the main features of this solution is it is easy to manage."
- "The security of the solution could be improved, it is really important to us."
What is our primary use case?
We use this solution in our server room for end-user network conductivity.
What is most valuable?
One of the main features of this solution is it is easy to manage.
What needs improvement?
The security of the solution could be improved, it is really important to us.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
The stability of the solution is good but could always improve.
What do I think about the scalability of the solution?
The solution is scalable and we have approximately 1,000 computers using it.
How are customer service and technical support?
The support is good.
Which solution did I use previously and why did I switch?
I have previously used HP and other Cisco switches.
How was the initial setup?
The installation could be easier.
What about the implementation team?
We have five technicians for the deployment and maintenance.
What other advice do I have?
I would recommend this solution to others.
I rate Cisco Catalyst Switches a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at a manufacturing company with 10,001+ employees
Extremely stable and very high quality with pretty good technical support
Pros and Cons
- "The quality of a Cisco switch is very high. They are extremely stable."
- "Cisco should work to lower its costs. It's quite expensive right now."
What is our primary use case?
We primarily use the solution for the switching capabilities.
What is most valuable?
The initial setup of the product is pretty simple and straightforward.
The solution is adding more automation capabilities.
The quality of a Cisco switch is very high. They are extremely stable.
What needs improvement?
Cisco should work to lower its costs. It's quite expensive right now. They force the customer to buy the DNA license and that shouldn't be the case.
Instead of making automation cheaper, they are making it more expensive and clients don't like it.
They really need to simplify their licensing and simplify moving to a controller base.
The scalability is limited.
Cisco also owns Meraki, however, they keep these switches as separate products, and customers are confused by that. Meraki has a lot of features and a customer questions why those features are there and not here. Meraki also allows for more integrations with solutions such as HP, and it's harder to integrate Cisco.
The same is true of Nexus switches, which basically do the same thing and yet everything is siloed. It's confusing for the clients.
For how long have I used the solution?
I've been using the solution for about 20 years. It's been two decades. I've had a lot of time to get to know the product.
What do I think about the stability of the solution?
Cisco switches are of very high quality, which makes them very stable. It's a very strong selling point for the product. It doesn't crash or freeze. There are no bugs or glitches. It's very reliable.
What do I think about the scalability of the solution?
The scalability is limited. There are other solutions that can do it better. Cisco is not number one in this respect - especially as more companies head toward the cloud. Luxul, for example, offers better scalability - if that is what a company is looking for.
We tend to use the solution quite extensively.
How are customer service and technical support?
I've used Cisco for 20 years or so and therefore have had encounters with technical support. I would note that the first 15 or so years had been very great and I would describe them as very helpful and responsive. However, as of the last five years, I find they are going south. They aren't as good as they used to be. It's still okay. It's just not as good as it was.
Whereas in the past I've given them five out of five stars, now I would rate them at a four.
Which solution did I use previously and why did I switch?
We didn't previously use a different solution. We're mostly a Cisco shop.
How was the initial setup?
The initial setup is not overly complex. To set up a switch is not a big issue. I see Cisco is trying to go into the DNA to do some automation.
Every site is different in terms of deployment and the number of switches/users. On every site, we have two engineers and we're also doing web support. The setup is a one-time thing and the switches are pretty stable, and therefore it doesn't take us much time to do an implementation so long as there are no hardware failures.
What about the implementation team?
I handled the implementation myself. I did not need the assistance of a consultant or implementor. I have enough experience to handle it at this point.
What was our ROI?
I've used a few different switches and I wouldn't say that you necessarily get a better ROI just because you use Cisco.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution is quite high. There are other cheaper options. On Cisco, you're paying probably double or triple times the cost.
Many people don't like the complexity. It should be simpler and offer a low cost. The reason people are looking for automation is that they are looking to lower costs, however, if you go to Cisco solutions, the automation solution is very expensive. This is the opposite of the customer expectations.
I do not do the purchasing directly and therefore I can't estimate an exact cost for the product.
Which other solutions did I evaluate?
I've used Juniper and HPE switches, and, if you were to compare them, I'd say there isn't too much of a difference. The functionality is pretty much the same.
You can also compare the solution to Luxul, which has better scalability.
What other advice do I have?
We are a customer.
Cisco tries to move clients over to their own ecosystem so that they are only using Cisco from end-to-end.
The solution is very good for enterprises, however, it might be a bit much for a small company that may only need one switch.
If the costs are not a concern for an organization, I would recommend the product.
I'd rate the solution at an eight out of ten. We've been very happy with the stability on offer, however, the pricing isn't the greatest and the licensing is confusing.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Pre-Sales Solution Architect at CtrlS Datacenters Ltd
Provides DNS feature but has high pricing
Pros and Cons
- "Cisco offers DNS features over other vendors."
- "The product could be cheaper."
What is most valuable?
Cisco offers DNS features over other vendors.
What needs improvement?
The product could be simpler and cheaper.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for over 5-10 years. We are using the 9000 series of the solution.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
Switches are scalable in terms of logical configurations at VLAN. It is scalable because it depends on whether it is a manageable or non-manageable suite.
What's my experience with pricing, setup cost, and licensing?
The product is expensive. They charge for support. It comes with many options that are not understandable.
Which other solutions did I evaluate?
Aruba and Dell are offering switches, too.
What other advice do I have?
Overall, I rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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