We are using Cisco Catalyst Switches for our office network. We have deployed the 9200 and 9400 series solutions.
Network Manager at a tech vendor with 5,001-10,000 employees
Robust network management with good stability and customer support
Pros and Cons
- "The most beneficial features for our network management are their stability and good customer support."
- "Cisco Catalyst Switches could be a little bit cheaper as they are very costly."
What is our primary use case?
How has it helped my organization?
Cisco Catalyst Switches have been stable, and we haven't had issues with them for the last five years. They also provide good security at the LAN level.
What is most valuable?
The most beneficial features for our network management are their stability and good customer support.
What needs improvement?
Cisco Catalyst Switches could be a little bit cheaper as they are very costly.
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Cisco Catalyst Switches
March 2025

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For how long have I used the solution?
I have an experience of working with Cisco Catalyst Switches for about eighteen years.
What do I think about the stability of the solution?
Cisco Catalyst Switches are stable. I would rate their stability as eight to nine out of ten.
What do I think about the scalability of the solution?
Cisco Catalyst Switches are scalable, and I would rate them eight to nine out of ten for scalability.
How are customer service and support?
Cisco's support is good, one of the best supports that you will get. I would rate their technical support as nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have always been with Cisco.
How was the initial setup?
The initial setup is not difficult for me. The new ones that are coming up are actually easy to implement and deploy.
What's my experience with pricing, setup cost, and licensing?
Cisco Catalyst Switches are quite pricey.
What other advice do I have?
I would recommend Cisco Catalyst Switches because they can scale, and they are stable. I don't have to worry once I install them.
I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 5, 2024
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Founder & CEO at Malam-Team
Great features, good support, and easy to set up
Pros and Cons
- "The solution offers great scalability."
- "The product could always be more secure."
What is our primary use case?
The solution is primarily used for the access layer, distribution layer, core layer - the three layers as well as a signal fabric that is managed through the DNA center.
What is most valuable?
The performance is great.
The solution offers great scalability.
We have found the pricing to be okay. It's not overly expensive.
It has all of the features we need.
I've been pleased with the level of security.
The setup process is simple.
We've been happy with technical support.
What needs improvement?
We would like to see more automation integrated into the solution in future releases.
The product could always be more secure.
For how long have I used the solution?
I've used the solution for many years. It's been a while.
What do I think about the stability of the solution?
The stability of the product is pretty good. There are no bugs or glitches. The performance is reliable.
What do I think about the scalability of the solution?
The solution scales well. If a company needs to expand it, it can.
We have customers on the solution that have 5- to 100 users and others that have thousands.
How are customer service and support?
We've been very satisfied with technical support. Overall, it has been good.
How was the initial setup?
The initial setup is not overly complex or difficult. It is simple and straightforward.
The number of people you need to maintain the product depends on how large it gets. Naturally, the bigger it is the more people you need. The size of the network will determine the maintenance requirements.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is good. It's reasonably priced. The licensing fee depends on the setup.
What other advice do I have?
I'm an integrator for Catalyst.
I would rate the solution an eight out of ten. I'd recommend it as a product to others.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
Cisco Catalyst Switches
March 2025

Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.
System Administrator at Finlays
A reliable solution with good stability and scalability
Pros and Cons
- "It is very reliable."
- "Its price should be improved. It is very pricey."
What is our primary use case?
We are using 29 series. We have three switches that we use for common switches and routing. We also have a number of access switches that we interconnect to the devices in the network, such as telephone, CCTV. We have defined a number of VLANs that are running traffic between the switches, and we have done interconnections within the switches, cable, and fiber.
What is most valuable?
It is very reliable.
What needs improvement?
Its price should be improved. It is very pricey.
Its installation can be simplified. Its installation is a bit complex.
For how long have I used the solution?
I have been using this solution for four or five years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is very scalable. You can almost do any new thing that is coming.
Our users will always be around 80 to 90 because the interconnections occur within the switches.
Which solution did I use previously and why did I switch?
I've just been working on Cisco switches.
How was the initial setup?
Cisco solutions are a bit complex to install. They are not easy, and they require training and knowledge. When we changed our switch, it took 30 minutes to one hour.
What about the implementation team?
I installed it on my own, but most people prefer to hire a consultant.
What's my experience with pricing, setup cost, and licensing?
It is very pricey. You have to pay for support.
What other advice do I have?
I would recommend this solution. It is good.
I would rate Cisco Catalyst Switches a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder at Torres & Torres Tech
Easy to configure and has good features like BGP, VPN, and spine-leaf architecture
Pros and Cons
- "The most valuable features of the solution are BGP, VPN, and spine-leaf architecture."
- "The solution’s licensing could be improved."
What is most valuable?
The most valuable features of the solution are BGP, VPN, and spine-leaf architecture. The solution has good scalability. The solution’s configuration is easy.
What needs improvement?
The solution’s licensing could be improved.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for 13 years.
What do I think about the stability of the solution?
I rate the solution ten out of ten for stability.
What do I think about the scalability of the solution?
The solution has good scalability. Around 8,000 users use Cisco Catalyst Switches in our organization.
I rate the solution a nine out of ten for scalability.
Which solution did I use previously and why did I switch?
I previously used Juniper.
How was the initial setup?
The solution’s initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
Cisco Catalyst Switches is a very expensive solution.
What other advice do I have?
I would recommend the solution to other users.
Overall, I rate the solution ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
eTrading Manager at a financial services firm with 10,001+ employees
Does not account for personal automization and is not geared towards leading enterprises, but is a reliable solution with extensive support
Pros and Cons
- "As there are many who are knowledgeable of this technology, this translates into extensive support for it."
- "Personal automatization is a feature that should be addressed."
What is our primary use case?
I work in a big Colombian bank and we use the solution for the campus connectivity involving, perhaps, 23 buildings.
What is most valuable?
Cisco boasts very reliable technology.
As there are many who are knowledgeable of this technology, this translates into much support for it. The main feature we like is its easy support.
What needs improvement?
The managing of the changes and automatization should be addressed. We don't have control of the changes involving automation. In terms of what is new, network technologies and those on the cloud, the solution is outdated. Personal automatization is a feature that should be addressed.
As we are experienced with the solution, we found the initial setup to be easy, but an enterprise which is more new to this technology may find the implementation and deployment to be somewhat challenging.
While the solution was very good for its time, this may not be so, at present, for big, leading enterprises, such as a bank consisting of 10,000 people.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for, perhaps, five years.
What do I think about the stability of the solution?
The technology underpinning the solution is very stable and reliable.
What do I think about the scalability of the solution?
The scalability is good.
We do not have plans, at present, to increase the usage, as we wish to change the technology several months down the line, the solution being included in these future plans.
How are customer service and support?
As there are many who are knowledgeable of this technology, this translates into much support for it. The main feature we like is its easy support.
Which solution did I use previously and why did I switch?
We use both Cisco Catalyst Switches and HP solutions.
How was the initial setup?
As we are experienced with the solution, we found the initial setup to be easy, but an enterprise which is more new to this technology may find the implementation and deployment to be somewhat challenging.
What about the implementation team?
We have a team of, perhaps, 20 people who are responsible for the deployment.
What's my experience with pricing, setup cost, and licensing?
I am not knowledgeable of the licensing costs, since we have a contract for service with this partner, meaning we don't purchase the license or equipment directly.
What other advice do I have?
Five years ago, I was involved in a project in which the solution was deployed on-premises. Yet, Colombia or the bank have made recent changes to the switches and routes, since the enterprise wishes to optimize the traffic to the cloud. This is because many of our applications involve AWS.
I would estimate that we have 10,000 users making use of the solution.
The solution takes advantage of very stable and reliable technology.
The main features of the solution are its reliability and security. With the current technology, there are many enterprises that can design secure solutions. Other solutions do not provide for the same measure of security. I feel this to be a good feature.
I rate Cisco Catalyst Switches as a five out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Ceo & President at TNL
Useful reports, highly reliable, and integrates well
Pros and Cons
- "We use the VLANs to separate library, office, and individual apartments. With some of the reporting that receive, we're able to take and track down where people like to put in their own wireless routers. Sometimes they will take a DSL modem from AT&T that they brought from home, hook it in backward, and it will give rogue addresses causing issues."
- "I use the Cisco Catalyst Switches command-line interface(CLI) a lot out in the field, but there are some web interfaces features that are available that I haven't used very much. I'm more comfortable with the CLI, but the web interfaces are very lacking."
What is our primary use case?
I use Cisco Catalyst Switches mostly in apartment complexes. They are apartment buildings, where one apartment has three or four bathroom/bedroom combinations and each resident who lives in those has their own connection to the switch. Additionally, the common areas of the building have a connection to the switch.
I've used Cisco Catalyst Switches in that environment, providing internet to a complex, both fiber and copper. We have taken and put cable TV, converted the satellite signals off of DIRECT TV satellites, and broadcasted all their channels, including local channels in the complex. There are approximately 250 channels through the same switches by converting the output to a network environment by turning them around and sending it back out on the other end for coaxial cable distribution. I've been working a lot in the MDFs and the IDFs of the individual complexes.
What is most valuable?
We use the VLANs to separate library, office, and individual apartments. With some of the reporting that receive, we're able to take and track down where people like to put in their own wireless routers. Sometimes they will take a DSL modem from AT&T that they brought from home, hook it in backward, and it will give rogue addresses causing issues.
It's been pretty easy for us to track down where those rogue addresses are coming from and shut the port down until we can have a technician go out and fix it properly.
There are a lot of features that Cisco Catalyst Switches have. However, they're not always needed.
The security of Cisco Catalyst Switches seems to be sound. It's very good with security. I've had no issues, security-wise. The important this is to know what to do to fix problems if you have a security issue, and it seems to work, whether you're using Cisco Catalyst Switches, Opensense, pfSense firewalls, or any normal firewall issues. Cisco Catalyst Switches are able to communicate to all the other hardware very well.
What needs improvement?
I use the Cisco Catalyst Switches command-line interface(CLI) a lot out in the field, but there are some web interfaces features that are available that I haven't used very much. I'm more comfortable with the CLI, but the web interfaces are very lacking.
The application controls that you have when you go through the Cisco Catalyst Switches for configuration and to see your whole network could improve. If the interface could display and recognize devices other than the Catalyst that you might have in the network to allow you to build your network. It does not necessarily need to control them, but to see they're there and how they're hooked up would make a big difference when it comes to trying to map and monitor the network activity in the system.
Those are two areas I find in the Cisco Catalyst Switches that are not as robust as some of the newer solutions, such as Aruba. You could see everything's controlled by the web interfaces, but not as much by the CLI. I don't like that Arubas CLIs, but I do like the web interface where you can see everything and control everything without having to load a special application on a computer and/or use the CLI. You can visually see all the information, and I find that's an easier learning curve for people monitoring. I haven't used it very much with the Cisco Meraki's, but a lot of the places we have worked have been with governments, and they use a lot of the Cisco Catalyst line of solutions.
If someone was trying to manage their own office, I would rate the usability of Cisco Catalyst Switches a five out of ten. Unless you know the CLI well then you will use the interface that is a little bit tricky to work with.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for approximately 10 years.
What do I think about the stability of the solution?
Most of the stability issues I have found have been hardware-related and not software. I have found that sometimes a port will go dead, and when a port goes dead on the even side, the odd side equivalent goes dead as well. This is where things get a little hot and it caused the solder joint to go loose or something similar happened. That's what my guess would be on the issue, a lot of times they only mark the port as dead and shut it off. When they have many ports that are dead that they don't have any spares they typically switch out the switch altogether.
People do not want to pay for you to resolder a circuit board and check for cold solder joints, I try and speed things up. If I have not had to use many spares on the ports for repair, to keep the repair at a quick pace. I can change a power supply or I can change a board in them quickly. I haven't actually bothered to go through and see if it's a cold solder joint or if it's actually a dead port. I'm having to use my experience with other equipment and knowing that it more times than not, kills both ports on the same connector, it's probably a cold solder joint or something to do with where it's connecting to the motherboard. This would be the first place I would look.
I would rate Cisco Catalyst Switches stability a nine out of ten.
They are highly stable, they have never given me a problem.
How are customer service and support?
I've never had to talk with the Cisco technical support. Usually, if there is a problem I know how the switches are built, I can take them apart and put them together to fix them. For example, in the last Cisco solution I did fix, the power supply was overheating, and it would eventually shut the unit down or it would freeze. I let it cool off and came back when it was cool and took a power supply from one that the mainboard that was frozen, and put it in. It came right back up and it was working at the right temperature.
When it comes to technical support, I've never had to use them. What typically happens is the client calls technical support, technical support turns around dispatches a company that dispatches me and I go out there, fix the issue. I notify that company of their technical support, which may be Cisco's, or not, and inform them of the problem. The technical support double-checks the program and makes sure everything's up and operating.
Which solution did I use previously and why did I switch?
I have used other networking solutions previously, such as Aruba.
What other advice do I have?
I have found that the problems with Cisco Catalyst Switches are caused by the end-user putting equipment on it backward and various other similar user errors. Cisco Catalyst Switches does not have all the features in the web interface. I didn't see the web interface able to be controlled the solution well. You can bring up some information controls, you click a link, and everything's in it is confusing to me, they could improve it. The web application gives you the ability to change some settings, but not necessarily critical ones. There're some things that you have to do at the CLI that their application does not give you the ability to do.
I have VLANs that are set up in my office under a pfSense firewall. The VLANs are set up in the firewall, and it acts as a switch as well. The actual switches turn around and act as a router and then the Cisco Catalyst Switches recognize the VLANs, and process everything accordingly as if it was a Cisco solution. They integrate well will all other hardware.
I rate Cisco Catalyst Switches an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Account Manager at a computer software company with 11-50 employees
Highly stable, great software and hardware integration, and helpful technical support
Pros and Cons
- "The Cisco software ties all the hardware together better than the competition."
- "Cisco Catalyst Switches do not have an open architecture and you have to buy into the Cisco architecture to be able to use them."
What is our primary use case?
We have customers that use Cisco Catalyst Switches for SMB, enterprises, schools, colleges, and universities. We have worked with almost everything except the federal government.
What is most valuable?
The Cisco software ties all the hardware together better than the competition. Cisco used to license their IOS software to HPE for their own switches, which were decent switches as well. HPE has been through a bunch of different changes over the years and now has Aruba switches. 3Com was part of HP for a while and the ProCurve was the original HP switch that I remember.
What needs improvement?
Cisco Catalyst Switches do not have an open architecture and you have to buy into the Cisco architecture to be able to use them.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for approximately 20 years.
What do I think about the stability of the solution?
The solution is extremely stable and reliable, this has been proven from many years of use.
What do I think about the scalability of the solution?
Cisco Catalyst Switches can be used in any sized company. We have customers in small to enterprise companies, with our largest being General Reinsurance. Multi-national companies would benefit the most from the use of Cisco switches. This is why the international community likes this solution because it can be used anywhere in the world.
How are customer service and technical support?
The paid technical support is very good.
Which solution did I use previously and why did I switch?
I have used many other switches, such as HPE, Juniper, and Aruba.
How was the initial setup?
The installation is a definite effort to get everything set up and working correctly. They do not work out of the box. However, these days they have improved a lot and the new Cisco solutions today would be much easier to put together than the ones in the past.
What's my experience with pricing, setup cost, and licensing?
The cost of Cisco switches is a little more expensive than the competition. However, as the saying goes, "you get what you pay for." If you want a reliable solution and other benefits, Cisco Catalyst Switches are worth the money.
There are additional costs for support.
What other advice do I have?
My advice for others looking to implement this solution would be to work with a reseller, such as us, that has a good history of working with Cisco and can give the customer a good short and long-term plan.
I rate Cisco Catalyst Switches an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Network and Security Engineer at IDSC
Stable, easy to use, and familiar to local engineers
Pros and Cons
- "Catalyst switches are highly stable and easy to use. It's a technology well known by most engineers."
- "It is kind of expensive."
What is our primary use case?
We are using the Catalyst 9200 series as a network switch and the 9500 as a core switch. We sometimes use a 9300 for the distribution switch.
What is most valuable?
Catalyst switches are highly stable and easy to use. It's a technology well known by most engineers.
For how long have I used the solution?
We are an enterprise end-user. We also consult for other government entities and recommend using certain technologies to them. I've been working at this business and using Catalyst Switches for a year now.
What do I think about the scalability of the solution?
Catalyst switches are highly scalable.
How are customer service and support?
I'm satisfied with support from Cisco and the vendor as well as their partners here in Egypt.
How was the initial setup?
It is a straightforward installation. You don't need anyone to install Catalyst Switches for you. You just add it to your network and then do the installation and configuration as well as the pre-setup preparations. It doesn't take a lot of time. You take the switch from the box and put it in the network, then configure it directly. The switch will only take about 30 minutes to configure.
What's my experience with pricing, setup cost, and licensing?
Cisco licenses are yearly. A single 9000 series Catalyst switch is about 75,000 Egyptian pounds. It is kind of expensive. But compared to other switches, it will save you in the long run. You need to hire specialized engineers who know how to operate those devices, and some of them are rarer in Egypt, like FortiSwitch or HPE Switch. Most engineers know how to use Cisco Catalyst. You would need to hire a specialist engineer and train them, and that will cost money. There are other cheaper technologies, but for Cisco, the price is expected.
What other advice do I have?
I rate Cisco Catalyst Switches 10 out of 10. I would recommend it. This is a leading technology, and the price is reasonable, especially the Catalyst switches I mentioned. Other types of Catalyst switches are more expensive, but the ones we use are more affordable.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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