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System administrator and network manager at MEO
Real User
Top 20
Mar 31, 2024
The stability and performance are extremely good
Pros and Cons
  • "The stability and performance are extremely good."
  • "The solution could be cheaper."

What is our primary use case?

We use the solution for live support systems.

What is most valuable?

The stability and performance are extremely good.

What needs improvement?

The solution could be cheaper.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for 20 years.

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Cisco Catalyst Switches
March 2026
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What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is good. 200 licenses of support systems are used.

I rate the solution’s scalability a ten out of ten.

How was the initial setup?

The initial setup is straightforward and takes half an hour to complete.

What was our ROI?

ROI is of 10-15 years. It's very good for long-term investment.

What other advice do I have?

It provides stability to our life monitoring system. The ease of management and configuration is good.

It is attributing the switches and has accessible IT. There's always a web configuration. I manage the solution.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Arif-Kundi - PeerSpot reviewer
CEO at BazTech
Real User
Top 20
Mar 3, 2024
Reliable platform with easy-to-access console
Pros and Cons
  • "The platform significantly improved our organization by addressing latency issues in our network."
  • "The product’s pricing needs improvement."

What is our primary use case?

Our primary use case for Cisco Catalyst Switches for campus-wide local area networks. We have configured it to power and support LAN nodes and facilitate separate VPNs, terminating routers for secure remote communication.

How has it helped my organization?

The platform significantly improved our organization by addressing latency issues in our network. Previously, banking operations were impacted by switch-related disruptions.

What is most valuable?

The platform is reliable and easy to use.

What needs improvement?

The product’s pricing needs improvement.

For how long have I used the solution?

We have been using Cisco Catalyst Switches since 2007.

What do I think about the stability of the solution?

The platform is stable. We never encounter any issues and receive regular updates. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

We have over 400 Cisco Catalyst Switches users in our organization.

How are customer service and support?

When we needed access to resources or encountered issues with the software solution, we utilized the help desk provided by Cisco.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have worked with HP before. Later, we switched to Cisco to create a wide network area.

How was the initial setup?

The initial setup was straightforward as there was ample availability of resources within our country trained in Cisco equipment.

Our deployment model primarily involved an on-premises setup for the Cisco Catalyst Switches. At the headquarters, we deployed the core and distribution switches to create a robust network infrastructure. The core switches served as the backbone, while smaller switches, likely the Cisco Catalyst 900 series, were deployed in branches for more streamlined connectivity. The network was interconnected through routers, facilitating efficient communication across the organization. Additionally, we implemented an MPS deployment to enhance network performance and management.

What was our ROI?

The product is worth the investment considering consistency in efficient operations without compromise. We experienced minimal downtime, attributed not to Cisco equipment but external factors like power issues in the grid. It is a robust solution.

What's my experience with pricing, setup cost, and licensing?

We had to pay for the product’s licenses.

What other advice do I have?

It is easy to access the console and troubleshoot the issues. It has effective protocols implemented within Cisco devices.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Cisco Catalyst Switches
March 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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Munmeet Dosanjh - PeerSpot reviewer
Senior Network Engineer at Virgin Media
Real User
Jan 31, 2024
A stable and reliable solution that is easy to deploy and performs well
Pros and Cons
  • "The solution is reliable."
  • "The support is not the quickest."

What is our primary use case?

The solution connects our hosts to the network. It's our core aggregation and access layer. It's used throughout the network.

What is most valuable?

I like the product’s performance. The solution is reliable. It provides support.

What needs improvement?

The support is not the quickest.

For how long have I used the solution?

I have been using the solution for 20 years.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is scalable. We have more than 1000 users in our organization.

How are customer service and support?

We contact the support through a third-party vendor. They are not the quickest.

How was the initial setup?

The setup is quite simple. It is not complicated. We do not overcomplicate things. Otherwise, support-wise, it gets difficult. We follow the design given to us to deploy the tool. We use Cisco’s recommended best practices for installing switches. We try to follow it as much as we can. Deployment can take up to a year.

What about the implementation team?

The implementation is done in-house. There might be contract resources that get involved in the deployment, but we don't go outside to another company to get people to do it for us.

What was our ROI?

Without the tool, we wouldn’t have service, without which we would not have revenue. Then, we wouldn’t be a viable business.

What other advice do I have?

We do not use the solution much currently, but it is still in the network. We have replaced it with Nexus. The solution fits the purpose. I will recommend the product to others. Overall, I rate the product a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Loris Signoracci - PeerSpot reviewer
Senior System Engineer at Itworks srl
Real User
Jan 30, 2024
A tool that offers reliability and scalability feature
Pros and Cons
  • "The most valuable feature of the solution is reliability."
  • "When users put Cisco Catalyst Switches in the same environment or infrastructure where other devices or products exist, like HPE, Aruba, and Ubiquiti, it doesn't work properly."

What is our primary use case?

I use the solution in my company as a data switch. The product is mostly used in the entertainment systems of luxury yachts and not in some banks.

What is most valuable?

The most valuable feature of the solution is reliability. I have seen Cisco Catalyst Switches working for more than six years without any kind of outage.

What needs improvement?

Products from Cisco that deal in areas like VLAN management, internal routing, and inter-VLAN routing don't seem to be compatible with other products. When users put Cisco Catalyst Switches in the same environment or infrastructure where other devices or products exist, like HPE, Aruba, and Ubiquiti, it doesn't work properly. The aforementioned area can be considered for improvement.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for more than twenty years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. Cisco solutions are always scalable.

My organization has around 200 users of the product.

There is a need to increase the number of devices or switches, or it can be done by implementing a change in relation to the old devices in an environment by moving from a 10 GB switch to 40 GB uplinks. A 10 GB switch is enough for now in my business.

How are customer service and support?

Cisco's support team is friendly if you have a maintenance contract active with the technical support team of the tool. You will end up breaking your head on the wall if you do not have an active maintenance contract with Cisco's technical team since they are not responsive or supportive at all until you subscribe to the service contract Cisco offers.

How was the initial setup?

After dealing with the product for more than twenty years, it has become easy to deploy the solution.

I have been installing the tool inside a luxury yacht to manage some internal data switches and for some of the entertainment systems where streaming services are required. VLAN is mandatory for managing the kind of networks in the aforementioned environment.

The solution is deployed on an on-premises model.

The time required to deploy the product depends on the dimension of the project undertaken by someone. If you install the system in a 30-meter yard, deploying it takes around four days. If you install the product on a yacht where around 100 meters need to be covered, the deployment process may take over a month.

The number of people required to deploy and maintain the product depends on the project size. One person is enough to take care of the deployment in a 50-meter yard area. Three people are enough to take care of the deployment in a 100-meter yard area. In an infrastructure with around 200 people, only one person can maintain the warehouse system.

What's my experience with pricing, setup cost, and licensing?

I rate the overall product a six out of ten from a price perspective since it is an expensive tool.

There is a need to make yearly payments towards the licensing charges of the product.

What other advice do I have?

From a technical perspective, I rate the overall product a nine out of ten.

There is a need to use professional devices like the ones offered by Cisco if someone needs a reliable infrastructure that is flexible and scalable.

Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pratik Tupe - PeerSpot reviewer
Associate Process Manager at a computer software company with 5,001-10,000 employees
Vendor
Oct 19, 2023
Offers good stacking capability, automation compatibility and durability
Pros and Cons
  • "Power over Ethernet (PoE) is one of the most valuable features. It eliminates the need for power supplies every time."
  • "The customer service and support need a bit more improvement and a faster response. So, there is an area of improvement."

What is our primary use case?

We use them in multiple projects in the organization.

So we provide access to approximately 600 users. They use access points, and some of them are designated for core features.

How has it helped my organization?

The benefits are that it is pretty easy to configure, deploy, and troubleshoot. There are no issues because we have a lot of knowledge-based access from Cisco itself. So troubleshooting is smooth, and it's good for both plugging and troubleshooting.

What is most valuable?

Power over Ethernet (PoE) is one of the most valuable features. It eliminates the need for power supplies every time. 

Then, the stacking capability allows me to stack nine or ten switches. With that, I don't need to log into every switch individually; I can access all of them through one. That's the second thing. 

Third, they can be used with automation pretty easily. Our organization is not currently using automation, but we're planning to. I've used it on virtual platforms, like emulation software, and they work well with automation. That's a good thing. 

Another point is that I've worked with various Cisco switches, including the 3900 series, 800 series, 2900, and 2600 switches. In the past, the environment used to be dusty and tested, but these devices, even the older ones, worked remarkably well. I was amazed because any other device might have failed in those conditions, but these switches performed admirably.

It has everything covered, from automation to a non-automated environment.

What needs improvement?

Customization is okay, but it's not fully fledged because if it's not modular switches, you can not change it. 

Cost-wise, they are expensive, but the service they provide is very good. However, the solution should aim for a little bit more cost-effectiveness.

There is room for enhancement in customization and pricing models. 

For how long have I used the solution?

I have been using this solution for more than five years. I am still currently working with the Cisco Catalyst switches, specifically the Catalyst 3900 series in my current organization.

What do I think about the stability of the solution?

I haven't seen any issues with stability or durability. Even the older ones work well in the worst-case scenarios.

What do I think about the scalability of the solution?

The product is scalable. However, some features or technologies owned by Cisco can be a bit troublesome while deploying. They cannot be embedded with other vendors.

How are customer service and support?

The customer service and support need a bit more improvement and a faster response. So, there is an area of improvement.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have also worked with ASR 9000 and XR series routers. I have worked with enterprise routers for a longer duration, around five years.

How was the initial setup?

The deployment is good. The knowledge base and articles are available for normal users, so they can configure it well. If needed, we can raise a complaint ticket, and we get good tech support for that too.

What about the implementation team?

If everything is ready and set up, including detailed information and physical products, it takes around two to three hours, max.

It's not difficult, but it requires maintenance. They have engineers for that, and they come for regular maintenance, check, and update or replace parts if needed. They also have AMCs for regular maintenance.

What's my experience with pricing, setup cost, and licensing?

It is worth the money. The product is expensive, but the service they provide is very good, which makes it worth it.

What other advice do I have?

It is a good product. It's a low-maintenance product, a little bit costly, but worth it. Good technical support also. It is vendor-specific, and you need to have these things for the configuration part and deployment. Everything is good, so there are no issues while deploying with other vendors.

Overall, I would rate the solution a nine out of ten because I expect a little bit faster support from the technical support team.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at CLOUDJET GROUP
Real User
Aug 27, 2023
Highly reliable solution that ensures stable and consistent network performance
Pros and Cons
  • "I highly appreciate the durability and the availability"
  • "Facilitating and adapting the security updates would be a good improvement, because usually it requires to reboot the router to get them"

What is our primary use case?

We mainly use it for user access in corporate offices, but we have been working on certain projects that require using XE access to support APIs and network connectivity. 

What is most valuable?

I highly appreciate the durability and the availability. It is also proven to be a very reliable solution that ensures stable and consistent network performance. 

What needs improvement?

Facilitating and adapting the security updates would be a good improvement because it usually requires use to reboot the router to get them. The whole process is slightly complex and it could be easier. 

For how long have I used the solution?

I have been using Cisco Catalyst Switches for ten years. 

What do I think about the stability of the solution?

It offers excellent stability. There are some switches with twenty years of uptime which is quite an impressive number. 

What do I think about the scalability of the solution?

Catalyst Switches provide scalability and accommodate different network demands. 

How are customer service and support?

The quality of the customer support that is provided depends on the line of the product and the model that is used. Sometimes, the first level of support is basic, but mostly it is good. Their customer service is available at all times. I rate it seven out of ten. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup might be significantly challenging for clients who are not familiar with its intricacies. Their advanced features and configuration options require knowledgeable IT professionals to implement them. 

What about the implementation team?

Once the solution is set up, the process of deployment and configuration is almost seamless. It takes around one hour to be fully completed.

What's my experience with pricing, setup cost, and licensing?

I find the price to be just right, it is not cheap, but it is not expensive. The solution provides a good balance between the features and the cost structure. They offer many options regarding the licensing so it is easy to choose one option that adapts to the needs of the customer. 

What other advice do I have?

I strongly recommend this solution because it delivers high-performance switching, enabling fast data transfer rates with minor to no bugs. I rate it nine and a half out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
FeliksChertok - PeerSpot reviewer
Chief engineer at Arnatel
Real User
May 19, 2023
Has a lot of security features, but it is expensive
Pros and Cons
  • "We use a lot of security features available with Cisco Catalyst Switches."
  • "Cisco Catalyst Switches is an expensive solution and its price could be improved."

What is most valuable?

We use a lot of security features available with Cisco Catalyst Switches. Cisco Catalyst Switches' output is not bad, and it has a lot of ports.

What needs improvement?

Cisco Catalyst Switches is an expensive solution and its price could be improved. The lifetime of the equipment is not enough because our customers face problems when they need to change the equipment. As applications and software demand more output, vendors focus on increasing the throughput of newer equipment. However, this often leads to the discontinuation of support and warranty for older equipment.

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for more than 15 years.

What do I think about the stability of the solution?

I rate Cisco Catalyst Switches a seven out of ten for stability because sometimes we have problems with the software.

What do I think about the scalability of the solution?

I rate Cisco Catalyst Switches an eight out of ten for scalability. Cisco Catalyst Switches support the clustering of several switches. Our clients are mostly small enterprises with nearly five thousand employees.

How are customer service and support?

With each passing year, the knowledge of support engineers for Cisco Catalyst Switches is getting worse. Cisco TAC was in Europe and North America but moved to Mexico, China, India, and the Middle East last year. Although work is cheaper in these locations, they don't have knowledgeable customer support staff.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have previously worked with HP, Juniper, and Dell.

How was the initial setup?

I rate Cisco Catalyst Switches a nine out of ten for its initial setup. The solution has no IP address, and you need a special cable to connect to them. This special cable is not free, and without the cable, you cannot configure the solution. The deployment of Cisco Catalyst Switches takes around 60 minutes.

What about the implementation team?

Cisco Catalyst Switches' deployment is very easy. You can use it from the box if you don't need any specific configuration. If we have any deployment-related questions, we open a ticket in Cisco TAC, and their engineers resolve our problems.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches is an expensive solution. I rate Cisco Catalyst Switches a four out of ten for pricing.

What other advice do I have?

Cisco Catalyst Switches have a lot of features that we don't use, but we pay for them. Most Cisco equipment comes with a subscription, which is not free. However, our customers do not use this subscription. If you have enough money, better use Cisco because the technical support of other vendors is worse than Cisco.

Overall, I rate Cisco Catalyst Switches a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Akshit Chhokar - PeerSpot reviewer
Technical Solutions Specialist - Networking at Google
MSP
Mar 11, 2024
Offers top-notch performance and reliability
Pros and Cons
  • "The solution is robust in terms of the equipment provided."
  • "It is not easy for everyone to configure the product's initial setup part, making it an area where improvements are required."

What is our primary use case?

In the market, if you are deploying any kind of network in an environment, there is a need for switches to distribute the network. You can use a switch to distribute the entire connection to other users in the company if you have a small company.

What needs improvement?

I can't think of an area where improvements are required in the product since Cisco seems to be regularly involved in patching the software part. Cisco Catalyst Switches releases regular software updates, so there shouldn't be any issue with the solution.

It is not easy for everyone to configure the product's initial setup part, making it an area where improvements are required.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for three years. I am a customer of Cisco.

What do I think about the scalability of the solution?

Stability-wise, I rate the solution an eight or nine out of ten.

The product is not easy for everyone to configure the initial setup. Sometimes, it becomes a pain point when people are not able to understand everything related to the product, and they run into certain issues, making it a reason why I would say that the tool is not that stable.

How are customer service and support?

Cisco's support team is good and can provide you with solutions quickly since Cisco has not given its support area to vendors. All of Cisco's support teams are handled by Cisco's employees. Cisco has support centers all around the globe, including countries like India, Singapore, Australia, and Europe. As a customer of the switches and routers from Cisco, my company gets twenty-four hours and seven days a week of access throughout the year to contact the support team and its engineers, who are well-trained before they get deployed on the queue to pick up the customer cases.

I rate the technical support a nine and a half out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with switches from NETGEAR and Sophos, but both products can provide detailed functionalities or features like Cisco Catalyst Switches. The functionality and features you get with Cisco Catalyst Switches are incomparable to other tools.

How was the initial setup?

The product's initial setup phase was a bit difficult. A subject matter expert might be required to help with the initial setup phase.

The solution is deployed on an on-premises model. The product works fine if you have experience with Cisco Catalyst Switches.

The solution can be deployed in a few hours. For the basic deployment, it takes a couple of hours.

What's my experience with pricing, setup cost, and licensing?

The solutions are costly, considering that Cisco provides top-notch support and devices.

What other advice do I have?

Cisco Catalyst Switches have impacted our company's network flexibility since it is a very flexible product. The solution is robust in terms of the equipment provided. As per my knowledge, no other switch provides the same functionalities that Cisco Catalyst Switches provide in the current market.

In terms of network security in our company, I would speak about the number of VLANs that users can probably have on Cisco Catalyst Switches and how we can manage the traffic going from one VLAN to another VLAN, which is a very smooth process with no issues. When you look at network security, the way Cisco implements SCP is tremendous since it has many features that one can use that are not available in other legacy products.

The performance and reliability of Cisco to support our company's critical applications are areas of the tool that can be described as top-notch.

In terms of the tool's management and configuration, if a person is into the networking field and works as a network engineer who has probably dealt with CCNA or CCNP certifications with experience for a couple of years, it will be very easy to use. Cisco Catalyst Switches might be a little difficult for a newbie to learn. Once a person learns about the product in a month or so, everything related to the solution becomes easy.

I recommend the product to those who plan to use it, especially the ones who don't have budget constraints and have people or teams who are well-versed in handling devices from Cisco.

I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.