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reviewer2000751 - PeerSpot reviewer
IT Manager at a energy/utilities company with 10,001+ employees
Real User
Apr 2, 2024
Performs well and is very flexible, but it is expensive, and the central management tool is primitive
Pros and Cons
  • "The product’s scalability and performance are valuable."
  • "The product must provide a better central tool for management."

What is our primary use case?

We use the solution for the data center infrastructure. It is a hybrid solution that requires high-performance computing capabilities to send traffic from on-premise data centers to the Azure data centers. We used the scalability of the solution for redundancy purposes.

What is most valuable?

The product’s scalability and performance are valuable.

What needs improvement?

The product must provide a better central tool for management. The existing management tool is primitive. It requires a lot of improvements. It's something that we see with competitors like Meraki. Meraki has a very good central management system.

For how long have I used the solution?

I have been using the solution for a couple of years.

Buyer's Guide
Cisco Catalyst Switches
September 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,109 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

The tool is scalable and flexible. We can expand it quickly. I rate the tool’s scalability an eight out of ten. The product is quite sensitive to the changes within the network. If scaling is done by someone with experience with the software and the Cisco ecosystem, it will go smoothly. If it is done by someone new to the product and does not follow the procedure properly, they could take down a large part of the network. Cisco must provide more building controls to avoid such mistakes. We had 2500 users in my previous company.

How are customer service and support?

The level one support is not very good. We always get the newcomers who have to verify their checklist. When we reach the second line of support, we get very decent people who know and can solve the issues. Generally, the support is very good once we get past level one. Level one is time-consuming.

How was the initial setup?

The initial setup was straightforward. We started from scratch. We had about 40 Switches in total. It took us about three days to complete the setup, from the physical installation to the configuration of software management. The deployment process includes the hardware unboxing and verifying whether everything is compatible.

Initially, we did a life cycle certification to check if the firmware was up to date. It depends on whether the firmware is deployed and managed by Cisco. Then, we did the physical installation as well as the uplinks. Finally, we did the configuration between the switches. As far as I remember, there is no central cloud-based solution yet. Everything is still CLI-based.

What about the implementation team?

If we have decent knowledge, everything can be done in-house.

What's my experience with pricing, setup cost, and licensing?

We paid an annual subscription fee. The product is quite expensive. Cisco, in general, is quite expensive because it is still one of the prime market leaders. It can be more cheap. The prices are too high for what we receive. In the last five years, I have seen a growing landscape of other competitors like Juniper, HPE, and Dell coming close. They are slowly and slightly adjusting the prices to a more objective measure.

What other advice do I have?

The product is easy to manage as long as we have hands-on experience with them. We need to have decent network personnel. It needs a certain level of knowledge and experience. The management and configuration are easy for people with knowledge and experience. However, it has a very steep learning curve.

We had an IT team of 15 people, including three networking personnel. People who want to use the product must not take it lightly. It is a very good solution, but don't expect it to self-configure out of the box. We must have a very good understanding of what we want to achieve before we start with it.

The integration into our existing network infrastructure did not impact our operational efficiency. We didn't experience any change. It worked as well as it had before. Once the devices had been integrated within the ecosystem, we didn't experience any issues. The operational support remained the same as before, so it didn't have a real impact.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Karthikeyan Ravi - PeerSpot reviewer
Vice President of Technology at Netcon Technologies India Private Limited
Real User
Mar 12, 2024
Improves network efficiency and visibility, but the pricing must be reduced
Pros and Cons
  • "The solution is highly reliable."
  • "The vendor must provide mid-level switches."

What is our primary use case?

We propose the solution to our customers. It is used in airports, smart cities, and city surveillance networks. We are using the 9300, 9400, and 9500 series.

How has it helped my organization?

The product improves network efficiency. We have highly efficient network visibility, security, and automation.

What is most valuable?

Network segmentation and security groups are valuable features. We use features like network analytics, network flow, and other network solutions across our large network. The solution is highly reliable. It has a self-healing infrastructure. We do not have even a single point of failure in the core and distribution architecture. Inside the hardware, we have route processors, power supplies, line cords, and multiple lines.

It is a highly available network between core and distribution. We can design the network with a 25 GB platform. It supports wireless infrastructure like Wi-Fi 6 and Wi-Fi 6E. The tool provides mobility. It helps us achieve a connected experience across multiple devices. We get the same performance, reliability, and portability, whether it is wired or wireless.

What needs improvement?

The product provides enterprise-grade switches. The vendor must provide mid-level switches. If we need automation, we can only choose higher-end switches to achieve the functionality. We cannot enable the fabric with entry-level switches. It will be good if the solution provides an additional level of switches.

For how long have I used the solution?

I have been using the solution for 15 years.

What do I think about the stability of the solution?

I rate the tool’s stability a seven to eight out of ten. There are some improvements needed in certain models and versions. The stability must be worked on.

What do I think about the scalability of the solution?

I rate the tool’s scalability an eight out of ten. We work with enterprise businesses.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the ease of setup a seven out of ten. We need certified resources to set up the fabric. Once the fabric is implemented, adding the switches and network is easy. We need highly skilled people for the initial setup. For a large infrastructure, the initial deployment takes about a month. After that, everything is done by Zero-Touch Provisioning. It is a plug-and-play process. The deployment takes a few days for a small infrastructure.

What's my experience with pricing, setup cost, and licensing?

The price must be reduced. I rate the pricing a five out of ten. The price depends on the network size. If we need a huge volume, we will get more discount.

What other advice do I have?

We are Advanced Enterprise Network partners. In DNA Center, we started with 5000 endpoints. Now, we have 50,000 endpoints. We have seamless scalability and upgraded functionalities. I rate the ease of management and configuration a seven out of ten. I will recommend the solution to others. It has an end-to-end product portfolio. It provides centralized management, visibility, scalability, manageability, and integration with multiple security solutions. Overall, I rate the product a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
September 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,109 professionals have used our research since 2012.
reviewer2330706 - PeerSpot reviewer
Network Administrator at a transportation company with 501-1,000 employees
Real User
Jan 28, 2024
Offers adaptability of the deployment process, with different strategies in different environment and good stability
Pros and Cons
  • "This solution has a pretty good rate of not causing unexpected behavior or failing. We're using maybe 900 switches right now. And, rarely, if ever, something fails, it's dependable."
  • "First of all, there are some features that take a long time to get implemented, and other vendors have them for a long time before them. For example, it took a long time to have a way to commit change with the timer, so it gets undone if the user doesn't accept the change after it's done. Like, having to say the changes be done, and everything works fine. In the end, everything works fine, but it didn't exist. That's just an example of stuff that came late to Catalyst."

What is our primary use case?

We use this solution for everything layer 2 related to our infrastructure, from data centers to local networks. Our business is airports, so we utilize them throughout the entire airport infrastructure.

On a day-to-day basis, we use it for all switching layers, like access, core, or distribution. We also utilize 802.1X.  

What is most valuable?

This solution has a pretty good rate of not causing unexpected behavior or failing. We're using maybe 900 switches right now. And, rarely, if ever, something fails, it's dependable.

What needs improvement?

First of all, there are some features that take a long time to get implemented, and other vendors have them for a long time before them. For example, it took a long time to have a way to commit change with the timer, so it gets undone if the user doesn't accept the change after it's done. Like, having to say the changes be done, and everything works fine. In the end, everything works fine, but it didn't exist. That's just an example of stuff that came late to Catalyst. 

The CLI structure is mostly outdated sometimes. It doesn't really make sense how things connect to each other. It's not object-oriented, stuff like that.

Moreover, if you want to stack switches, you can't really do it except that you have stack modules, which I find is outdated. Like Juniper Switches, stacks, even switches that were on different locations over Layer 3, and stuff like that. I'd suggest stacking to take cues from other vendors. 

For how long have I used the solution?

I have been using it for decades. Currently, I operate as the end user. In my previous role, I acted as an integrator, and we partnered with Cisco.

What do I think about the stability of the solution?

Sometimes, we have issues with stability. We even have some switches, like, that simply stopped working. Like, something went off, but it is not a usual occurrence. It's quite rare.

What do I think about the scalability of the solution?

The way we design things, we could scale them. We could scale, meaning that we could add more switches to our current design. But we're not at this point because there's no need yet. We pretty much thought about it right in the beginning.

We have about 750 users using this solution in my company.

How are customer service and support?

Sometimes, it's quick and helpful. Sometimes, we did have one case that took, like, months, and, eventually, things got solved after upgrading newer firmware that, by then, had been released. However, tech support did not solve the case.

Which solution did I use previously and why did I switch?

I have used HPE and Juniper in the past. I've also used Dell Power Connect and Luxul. First of all, they're on the more pricey end. They cost more than most. I'm not sure if that's true today, but when I still had to take into account money when it was my job to take into account money, they were on the pricing. So that's an accounting pro.  HPE and Juniper, which were fine switches, both of them for, like, two-thirds of the price or something like that.

Stability, plus the fact that resources are very easily found. Moreover, everybody knows how to work with Cisco. Also, if anyone gets certified, we'll most probably start getting certified by Cisco because it's an industry-standard certification. So, people who work with Cisco are easier to find. And they pretty much work as advertised. 

Cons: there are features that Cisco lacks interface-wise, like UI stuff that could be a lot better. For example, take a look at Juniper, and it's like night and day.

How was the initial setup?

We're currently transitioning to Catalyst 9200 series. We still have a lot of Catalyst 2960s in various locations, but they're being replaced with new ones.

We don't have any central management for the Switches. So it all gets done with copying, phasing, changing IPs, or whatever is relevant. So, the setup is not complicated as long as you know what you're doing. But that goes for everything, I guess. Like, if you already know how it works, then it's not complicated.

The setup is straightforward for me because I know what I'm doing. However, the CLI and the way iOS is structured could take a lot of improvement. There are some things in there. You have to know that they connect in a certain way, or else you won't ever find how it works. You need your Google open for a lot of stuff if you don't already know it.

What about the implementation team?

I was a part of the deployment team. We had already designed what needed to be deployed. We have multiple locations and multiple airports. Each airport was not in the same condition as the other ones. 

For example, each airport had its own separate preexisting network. So, there were different strategies that we had to use in each airport to deploy the switches without disrupting the airport functions. It was not the same thing everywhere. 

In general, we had a pretty simple design of what we needed, how many switches were sized, and what we expected in terms of customers. It was a pretty standard design to construct a backbone and distribution point within the airports. So, it was pretty much doing three or four templates. And just changing the variables on those templates. That was it.

We don't need a lot of resources or staff members for the deployment part because it depends on the size of the airport again. Like, if there were 300 devices to be deployed, we would need 15+ people. So, it depends on size.

Also, the time depends on the physical properties of the site that you are on. Where are the switches going to be installed? Where, in what condition is this place? Is it still under construction? Is it already constructed? Is it somewhere that's difficult to reach? All these are variables that should indicate how many people you need.

However, maintenance could be a bit more automated. Maybe if Cisco have a central management console or something, then it is more automated. The way we do it, we have to upgrade by ourselves. Like, it's stuck, or it's switched separately by hand. Using FTPs and FTPs and the old way of doing stuff. So, if there's a management, it's a central management tool. When we do maintenance, it's a hassle.

What other advice do I have?

I would recommend using the product. Overall, I would rate the solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Technology Officer at a computer software company with 11-50 employees
Reseller
Top 10
Apr 8, 2024
Steady, reliable, suitable for different environments, and lasts forever
Pros and Cons
  • "The product is reliable."
  • "The tool is not user-friendly."

What is our primary use case?

We use the solution for switching. We use it from core to campus switching. The product is deployed in different environments. We have campus companies. We serve highly distributed organizations. We have a client that houses elderly people in a multi-building campus. They have a core data center. Typically, they put all the core resources on a much larger core switch. We have fiber distributed out to the endpoints.

What is most valuable?

The 3000 Series seems to be pretty good. The switches are steady and seem to last forever. The product is reliable. It's an industry standard.

What needs improvement?

Cisco management is a bit more difficult but has many features. The tool is not user-friendly.

For how long have I used the solution?

I have been using the solution for 15 years.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is scalable. I rate the scalability a ten out of ten.

How are customer service and support?

The support is like any other support organization. It is okay. I rate the support a five or six out of ten. It is Cisco’s product. Cisco’s support team knows it the best. I don’t like that it takes a lot of time to get to the right person who knows anything.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution is a pain to set up, depending on the configuration. The more features we have, the more difficult it is. Cisco doesn't make it easy. Cisco bought Meraki for its easier configuration. I rate the ease of setup of Cisco five out of ten. One or two people can deploy the tool.

Most network admins can't configure a switch, but they can plug it in and rack it. A more experienced systems engineer must do the deployment. They must understand TCP, IP, and how everything works. They must also know how to run command syntax. It is a lot more complicated.

What's my experience with pricing, setup cost, and licensing?

We must pay a high price for the product. Meraki is more flexible, but Cisco is always expensive. The cost depends on the number of ports and size. It might cost around 10,000 to 15,000. I rate the pricing an eight out of ten.

Which other solutions did I evaluate?

We like Meraki the best. Cisco is a good product, but we must pay for its name. I am not a fan of Juniper and UniFi. Meraki has the best user interface for ease of management, traffic management, and endpoint visibility. Meraki is the best product I have ever seen in my life. Meraki’s UI is super easy. The capabilities of virtual and ordinary stacking are good. Meraki is a far superior product.

What other advice do I have?

We rarely see a use case for the Blade switches. They're way too expensive. In many cases, we don't need something with a more elaborate configuration. Typically, we just want it for switching. We need it for the backplane memory for raw throughput. We need features like VLAN tagging and Spanning Tree Protocol. I will recommend the solution. I wouldn't recommend it from a price perspective. Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
SunilNair1 - PeerSpot reviewer
AGM - Infrastructure & Information Security at Aster DM Healthcare Limited
Real User
Mar 12, 2024
Has no downtime and provides good reliability and stability
Pros and Cons
  • "I never had downtime with Cisco Catalyst Switches in the last eight years, and I'm pretty impressed with its reliability."
  • "The only drawback I saw with Cisco Catalyst Switches is that it's not cloud-managed."

What is most valuable?

I never had downtime with Cisco Catalyst Switches in the last eight years, and I'm pretty impressed with its reliability.

What needs improvement?

The only drawback I saw with Cisco Catalyst Switches is that it's not cloud-managed. We have to manage them on-premises.

For how long have I used the solution?

We have been using Cisco Catalyst Switches in one of our hospitals for the last eight years.

What do I think about the stability of the solution?

Cisco Catalyst Switches is a highly stable solution.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is a pretty scalable solution. Around 2,000 people in the hospital use the solution on a daily basis.

I rate the solution an eight to nine out of ten for scalability.

How are customer service and support?

I rate the solution's technical support around six to seven out of ten because they are not very responsive. You have to log a TAC ticket, and then you have to wait for them to come back.

How would you rate customer service and support?

Neutral

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup and configuration a six to seven out of ten.

What about the implementation team?

We have around 108 Cisco switches, and it took a couple of hours to deploy each switch. The whole installation took around a couple of weeks. We had to connect to the console of each switch and configure it before configuring the next switch. It took some time to deploy the switches because they were on-premises. We could have configured the switches remotely if they were on the cloud.

We implemented the solution through a reseller. We placed the order with Cisco, and they had their partner do it for us.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches is an affordable solution.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six to seven out of ten.

What other advice do I have?

We use access, edge, and core switches from Cisco. Since it's not cloud-controlled, we need a specialist or network engineer to configure the solution. As far as reliability and stability are concerned, I would recommend Cisco Catalyst Switches to other users.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hassen Ellouze - PeerSpot reviewer
Co-Director at Proxym Group
Reseller
Apr 24, 2024
Reliable performance, offers good support
Pros and Cons
  • "We are a vendor for the healthcare sector, especially hospitals, and normally, we use a full Cisco solution for stability, especially for the stability of the Access Points and the security of switches."
  • "The biggest barrier to buying Cisco or using Cisco is the price and also the competition with competitors and with Cisco partners."

What is our primary use case?

Our clients use it to build a network based on level two and level three Cisco switches, and that's all.

How has it helped my organization?


What is most valuable?

Sometimes, people choose Cisco because it's Cisco. And that's all.

We are a vendor for the healthcare sector, especially hospitals, and normally, we use a full Cisco solution for stability, especially for the stability of the Access Points and the security of switches.

This gives the client more comfort when choosing, for example, Huawei or other brands. They feel more comfortable with Cisco.

What needs improvement?

The biggest barrier to buying Cisco or using Cisco is the price and also the competition with competitors and with Cisco partners.  

We don't find any problems with Cisco switches except the competition pricing with other Cisco partners, especially because we are a seller and implementer. Sometimes, we find ourselves in front of partners who have better prices than us.

The biggest challenge in using the Cisco solution is the relationship with partners or Cisco partners.

Even sometimes we have clients who need to work with us. And even the needs and the bill of materials are established by us, but unfortunately, at the end, they don't buy from us because of pricing from other partners.

Competitors' prices are cheaper. 

For how long have I used the solution?

I have been familiar with this product for more than ten years. 

What do I think about the stability of the solution?

Cisco Catalyst Switches are reliable. I would rate the stability a ten out of ten. 

It is a very stable product. 

What do I think about the scalability of the solution?

The scalability is good. Sometimes, it has about 500 network points. 

Our clients are hospitals, for example, ranging from 50 to 200 beds.

Not big hospitals, but medium-sized hospitals. The most recent one was between 300 to 500 users.

How are customer service and support?

The support is good. Even if we don't need a lot of support, what we got is stable enough. But when we need support, the support team is there.

How would you rate customer service and support?

Positive

How was the initial setup?

It was a little bit difficult the first time, but now, because we have the model, it's very simple for us.

Because we work especially for one sector of the industry, which is hospitals, we have a fixed model to set up the network. So, it's very easy for us to set up a Cisco network in those hospitals.

A few years ago, we established a model for installation in those hospitals, and now it's okay. Our technicians know how to do it. So they can set up the entire network within one week.

The deployment takes one-week maximum. 

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a ten out of ten, with ten being expensive. 

What other advice do I have?

I would recommend using it because of its stability and high quality.

Overall, the whole solution is good. I would rate it a seven out of ten. The pricing and competition from partners are the main two issues. It's not fair competition.

I accept competition with another seller or integrator like me. But if I find someone in the market who is an integrator, reseller, and distributor all at the same time, it's not fair competition.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Arif-Kundi - PeerSpot reviewer
CEO at BazTech
Real User
Mar 3, 2024
Reliable platform with easy-to-access console
Pros and Cons
  • "The platform significantly improved our organization by addressing latency issues in our network."
  • "The product’s pricing needs improvement."

What is our primary use case?

Our primary use case for Cisco Catalyst Switches for campus-wide local area networks. We have configured it to power and support LAN nodes and facilitate separate VPNs, terminating routers for secure remote communication.

How has it helped my organization?

The platform significantly improved our organization by addressing latency issues in our network. Previously, banking operations were impacted by switch-related disruptions.

What is most valuable?

The platform is reliable and easy to use.

What needs improvement?

The product’s pricing needs improvement.

For how long have I used the solution?

We have been using Cisco Catalyst Switches since 2007.

What do I think about the stability of the solution?

The platform is stable. We never encounter any issues and receive regular updates. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

We have over 400 Cisco Catalyst Switches users in our organization.

How are customer service and support?

When we needed access to resources or encountered issues with the software solution, we utilized the help desk provided by Cisco.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have worked with HP before. Later, we switched to Cisco to create a wide network area.

How was the initial setup?

The initial setup was straightforward as there was ample availability of resources within our country trained in Cisco equipment.

Our deployment model primarily involved an on-premises setup for the Cisco Catalyst Switches. At the headquarters, we deployed the core and distribution switches to create a robust network infrastructure. The core switches served as the backbone, while smaller switches, likely the Cisco Catalyst 900 series, were deployed in branches for more streamlined connectivity. The network was interconnected through routers, facilitating efficient communication across the organization. Additionally, we implemented an MPS deployment to enhance network performance and management.

What was our ROI?

The product is worth the investment considering consistency in efficient operations without compromise. We experienced minimal downtime, attributed not to Cisco equipment but external factors like power issues in the grid. It is a robust solution.

What's my experience with pricing, setup cost, and licensing?

We had to pay for the product’s licenses.

What other advice do I have?

It is easy to access the console and troubleshoot the issues. It has effective protocols implemented within Cisco devices.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Munmeet Dosanjh - PeerSpot reviewer
Senior Network Engineer at Virgin Media
Real User
Jan 31, 2024
A stable and reliable solution that is easy to deploy and performs well
Pros and Cons
  • "The solution is reliable."
  • "The support is not the quickest."

What is our primary use case?

The solution connects our hosts to the network. It's our core aggregation and access layer. It's used throughout the network.

What is most valuable?

I like the product’s performance. The solution is reliable. It provides support.

What needs improvement?

The support is not the quickest.

For how long have I used the solution?

I have been using the solution for 20 years.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is scalable. We have more than 1000 users in our organization.

How are customer service and support?

We contact the support through a third-party vendor. They are not the quickest.

How was the initial setup?

The setup is quite simple. It is not complicated. We do not overcomplicate things. Otherwise, support-wise, it gets difficult. We follow the design given to us to deploy the tool. We use Cisco’s recommended best practices for installing switches. We try to follow it as much as we can. Deployment can take up to a year.

What about the implementation team?

The implementation is done in-house. There might be contract resources that get involved in the deployment, but we don't go outside to another company to get people to do it for us.

What was our ROI?

Without the tool, we wouldn’t have service, without which we would not have revenue. Then, we wouldn’t be a viable business.

What other advice do I have?

We do not use the solution much currently, but it is still in the network. We have replaced it with Nexus. The solution fits the purpose. I will recommend the product to others. Overall, I rate the product a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Loris Signoracci - PeerSpot reviewer
Senior System Engineer at Itworks srl
Real User
Jan 30, 2024
A tool that offers reliability and scalability feature
Pros and Cons
  • "The most valuable feature of the solution is reliability."
  • "When users put Cisco Catalyst Switches in the same environment or infrastructure where other devices or products exist, like HPE, Aruba, and Ubiquiti, it doesn't work properly."

What is our primary use case?

I use the solution in my company as a data switch. The product is mostly used in the entertainment systems of luxury yachts and not in some banks.

What is most valuable?

The most valuable feature of the solution is reliability. I have seen Cisco Catalyst Switches working for more than six years without any kind of outage.

What needs improvement?

Products from Cisco that deal in areas like VLAN management, internal routing, and inter-VLAN routing don't seem to be compatible with other products. When users put Cisco Catalyst Switches in the same environment or infrastructure where other devices or products exist, like HPE, Aruba, and Ubiquiti, it doesn't work properly. The aforementioned area can be considered for improvement.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for more than twenty years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. Cisco solutions are always scalable.

My organization has around 200 users of the product.

There is a need to increase the number of devices or switches, or it can be done by implementing a change in relation to the old devices in an environment by moving from a 10 GB switch to 40 GB uplinks. A 10 GB switch is enough for now in my business.

How are customer service and support?

Cisco's support team is friendly if you have a maintenance contract active with the technical support team of the tool. You will end up breaking your head on the wall if you do not have an active maintenance contract with Cisco's technical team since they are not responsive or supportive at all until you subscribe to the service contract Cisco offers.

How was the initial setup?

After dealing with the product for more than twenty years, it has become easy to deploy the solution.

I have been installing the tool inside a luxury yacht to manage some internal data switches and for some of the entertainment systems where streaming services are required. VLAN is mandatory for managing the kind of networks in the aforementioned environment.

The solution is deployed on an on-premises model.

The time required to deploy the product depends on the dimension of the project undertaken by someone. If you install the system in a 30-meter yard, deploying it takes around four days. If you install the product on a yacht where around 100 meters need to be covered, the deployment process may take over a month.

The number of people required to deploy and maintain the product depends on the project size. One person is enough to take care of the deployment in a 50-meter yard area. Three people are enough to take care of the deployment in a 100-meter yard area. In an infrastructure with around 200 people, only one person can maintain the warehouse system.

What's my experience with pricing, setup cost, and licensing?

I rate the overall product a six out of ten from a price perspective since it is an expensive tool.

There is a need to make yearly payments towards the licensing charges of the product.

What other advice do I have?

From a technical perspective, I rate the overall product a nine out of ten.

There is a need to use professional devices like the ones offered by Cisco if someone needs a reliable infrastructure that is flexible and scalable.

Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pratik Tupe - PeerSpot reviewer
Associate Process Manager at a computer software company with 5,001-10,000 employees
Vendor
Oct 19, 2023
Offers good stacking capability, automation compatibility and durability
Pros and Cons
  • "Power over Ethernet (PoE) is one of the most valuable features. It eliminates the need for power supplies every time."
  • "The customer service and support need a bit more improvement and a faster response. So, there is an area of improvement."

What is our primary use case?

We use them in multiple projects in the organization.

So we provide access to approximately 600 users. They use access points, and some of them are designated for core features.

How has it helped my organization?

The benefits are that it is pretty easy to configure, deploy, and troubleshoot. There are no issues because we have a lot of knowledge-based access from Cisco itself. So troubleshooting is smooth, and it's good for both plugging and troubleshooting.

What is most valuable?

Power over Ethernet (PoE) is one of the most valuable features. It eliminates the need for power supplies every time. 

Then, the stacking capability allows me to stack nine or ten switches. With that, I don't need to log into every switch individually; I can access all of them through one. That's the second thing. 

Third, they can be used with automation pretty easily. Our organization is not currently using automation, but we're planning to. I've used it on virtual platforms, like emulation software, and they work well with automation. That's a good thing. 

Another point is that I've worked with various Cisco switches, including the 3900 series, 800 series, 2900, and 2600 switches. In the past, the environment used to be dusty and tested, but these devices, even the older ones, worked remarkably well. I was amazed because any other device might have failed in those conditions, but these switches performed admirably.

It has everything covered, from automation to a non-automated environment.

What needs improvement?

Customization is okay, but it's not fully fledged because if it's not modular switches, you can not change it. 

Cost-wise, they are expensive, but the service they provide is very good. However, the solution should aim for a little bit more cost-effectiveness.

There is room for enhancement in customization and pricing models. 

For how long have I used the solution?

I have been using this solution for more than five years. I am still currently working with the Cisco Catalyst switches, specifically the Catalyst 3900 series in my current organization.

What do I think about the stability of the solution?

I haven't seen any issues with stability or durability. Even the older ones work well in the worst-case scenarios.

What do I think about the scalability of the solution?

The product is scalable. However, some features or technologies owned by Cisco can be a bit troublesome while deploying. They cannot be embedded with other vendors.

How are customer service and support?

The customer service and support need a bit more improvement and a faster response. So, there is an area of improvement.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have also worked with ASR 9000 and XR series routers. I have worked with enterprise routers for a longer duration, around five years.

How was the initial setup?

The deployment is good. The knowledge base and articles are available for normal users, so they can configure it well. If needed, we can raise a complaint ticket, and we get good tech support for that too.

What about the implementation team?

If everything is ready and set up, including detailed information and physical products, it takes around two to three hours, max.

It's not difficult, but it requires maintenance. They have engineers for that, and they come for regular maintenance, check, and update or replace parts if needed. They also have AMCs for regular maintenance.

What's my experience with pricing, setup cost, and licensing?

It is worth the money. The product is expensive, but the service they provide is very good, which makes it worth it.

What other advice do I have?

It is a good product. It's a low-maintenance product, a little bit costly, but worth it. Good technical support also. It is vendor-specific, and you need to have these things for the configuration part and deployment. Everything is good, so there are no issues while deploying with other vendors.

Overall, I would rate the solution a nine out of ten because I expect a little bit faster support from the technical support team.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.