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reviewer2332008 - PeerSpot reviewer
Co- Founder at a tech services company with 11-50 employees
Real User
Top 10
The online support available for the tool is good, but it can be difficult to understand the functioning of the solution
Pros and Cons
  • "The benefit of the tool is that it is a stable product."
  • "There are multiple operating systems across Cisco's portfolio, which is problematic."

What is our primary use case?

I use the tool in my company for spine and leaf architectures and to deploy new data centers.

How has it helped my organization?

The benefit of the tool is that it is a stable product. You can find enough expertise in the market to hire someone for help if required. Cisco's technical support is great.

What is most valuable?

Cisco Catalyst Switches offer familiarity with operating systems. The operational knowledge that I have gained after working with Cisco for around ten to twelve years is the sole reason I prefer it. The stability in the operations that I get with Cisco Catalyst Switches, the support it offers to users through the articles available over the internet, and the expertise related to the tool available in the market are good.

What needs improvement?

There are multiple operating systems across Cisco's portfolio, which is problematic. Cisco's firewall has some different operating systems, while Cisco's routers have a different operating system, so you might need to have people with different expertise, and the learning curve might be a little high as compared to other network providers, which might have common operating systems across different types of devices.

Buyer's Guide
Cisco Catalyst Switches
August 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for ten to twelve years. Currently, I'm not working with Cisco. I have my own startup organization where I provide services related to networking devices.

What do I think about the stability of the solution?

It is a stable solution. I have no complaints about the tool's stability.

What do I think about the scalability of the solution?

It is a scalable solution.

Around 100 people in my company use the tool.

How are customer service and support?

I have experience with the solution's technical support. I found Cisco's support team to be one of the best in the industry.

I rate the overall tool a seven and a half out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

It doesn't take much time to set up any Cisco device, but again, it depends on how comfortable you are with the tool. From my personal viewpoint, Cisco Catalyst Switches are pretty much easy to set up.

The product's deployment phase initially starts with a discovery and a design workshop. After that, our company mostly automates a lot of stuff based on the design and discovery workshop, where we come up with some artifacts with respect to configuration, and then we leverage some automation tools to deploy it.

The solution is deployed on an on-premises model.

Depending on the size of the deployment, around eight to ten people are required from an operation standpoint, and not more than two people are required to manage the deployment process.

What about the implementation team?

The solution can be deployed with help from an in-house team.

What's my experience with pricing, setup cost, and licensing?

The licenses are definitely expensive. There is a need to make annual payments towards the subscription or licensing costs attached to the solution.

What other advice do I have?

Before a user picks up any product or solution, due diligence should be followed. Though Cisco offers many services, features, and functionalities, better solutions might be available in the market. If users need only ten features, it is better to choose a solution that offers only ten features rather than opting for something like Cisco, which offers over a hundred features, making it an expensive product.

I rate the overall tool a seven and a half out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1802343 - PeerSpot reviewer
Solutions Architect at a comms service provider with 11-50 employees
Real User
Helpful support, reliable, and simple implementation
Pros and Cons
  • "I have found that the protocols that Cisco Catalyst Switches support are beneficial for my customers."

    What is our primary use case?

    I use Cisco Catalyst Switches for the connectivity of my client's local area network.

    What is most valuable?

    I have found that the protocols that Cisco Catalyst Switches support are beneficial for my customers.

    For how long have I used the solution?

    I have been using Cisco Catalyst Switches for approximately one year.

    What do I think about the stability of the solution?

    Cisco Catalyst Switches is a stable solution.

    What do I think about the scalability of the solution?

    I have found Cisco Catalyst Switches to be scalable.

    We have five customers using Cisco Catalyst Switches.

    How are customer service and support?

    The support from Cisco Catalyst Switches is good.

    How was the initial setup?

    Cisco Catalyst Switches has a straightforward installation.

    What's my experience with pricing, setup cost, and licensing?

    The pricing of Cisco Catalyst Switches could be better in general. There is an annual license required.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Cisco Catalyst Switches a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Cisco Catalyst Switches
    August 2025
    Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
    865,384 professionals have used our research since 2012.
    Networking Engineer at a non-tech company with 10,001+ employees
    Real User
    Stable reliable product
    Pros and Cons
    • "Scalable product."
    • "Customer support answers on time and resolve any issues I have."
    • "Price could be lower."

    What is our primary use case?

    I am a CMP and know the Cisco Catalyst Switches very well. We use them for connectivity.

    What is most valuable?

    The product is good, very stable.

    What needs improvement?

    Prices could always be lower.

    For how long have I used the solution?

    I have been using Cisco Catalyst Switches for 12 years.

    What do I think about the stability of the solution?

    This solution is stable.

    What do I think about the scalability of the solution?

    Cisco Catalyst Switches is very scalable.

    How are customer service and support?

    The customer service and support is good, they answer on time and resolve any issues that I have

    How was the initial setup?

    Being a CMP, the initial setup is easy for me.

    What other advice do I have?

    Cisco is very reliable and I would recommend their products. I would rate the Catalyst Switches a 10 out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Director at REDCO
    Reseller
    Excellent technical support
    Pros and Cons
    • "The best feature is the technical support."
    • "An area for improvement would be the high price."

    What is most valuable?

    The best feature is the technical support.

    What needs improvement?

    An area for improvement would be the high price.

    How was the initial setup?

    The setup was complex, as we had some issues with the new SMARTnet and DNA.

    What other advice do I have?

    I would rate this product as ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer935562 - PeerSpot reviewer
    Senior Buyer at a tech services company with 1-10 employees
    Real User
    A stable and scalable solution which is easy to install
    Pros and Cons
    • "The solution is stable."
    • "The general price of the solution could be cheaper."

    What is our primary use case?

    I do not recall which version we are using. 

    We use the solution with our networks. 

    What needs improvement?

    The general price of the solution could be cheaper. 

    For how long have I used the solution?

    We have been using Cisco Catalyst Switches for around five years. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    How are customer service and support?

    I have not had contact with technical support. 

    Which solution did I use previously and why did I switch?

    We did not use other solutions prior to the one we are using at present. 

    How was the initial setup?

    The solution was easy to install it.

    This took around half a day. 

    What about the implementation team?

    Installation can be done on one's own. 

    We have two people responsible for the deployment and maintenance. 

    What's my experience with pricing, setup cost, and licensing?

    The general price of the solution could be cheaper.

    What other advice do I have?

    I would recommend this solution to others. 

    There are, perhaps, five users making use of the solution. 

    I rate Cisco Catalyst Switches as an eight out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1689987 - PeerSpot reviewer
    Network Operations Center Engineer at a tech company with 51-200 employees
    Real User
    Stable, simple to use, and the technical support is good, but the pricing could be better
    Pros and Cons
      • "If they worked on lowering the price, they would be able to attract more customers."

      What is our primary use case?

      This solution is used to strengthen our connections, connect to the network, as a router to multiple systems, network management, and monitoring.

      What is most valuable?

      The configuration is the most valuable feature of this solution.

      It is easy to use.

      For how long have I used the solution?

      I have been working with Cisco Catalyst Switches for one year.

      We are working with the 3750 series.

      What do I think about the stability of the solution?

       The stability of Cisco Catalyst Switches is good.

      What do I think about the scalability of the solution?

      It's a scalable product.

      This solution is used by 1,000 customers.

      How are customer service and support?

      Technical support is good.

      Which solution did I use previously and why did I switch?

      We use Cisco Routers as well as Huawei Routers, and Cisco Linksys.

      How was the initial setup?

      The initial setup was straightforward. 

      The solution took them two and a half years to implement.

      What about the implementation team?

      We have a fiber team that handles solution maintenance and helps us with some technical issues.

      What's my experience with pricing, setup cost, and licensing?

      The cost could be reduced.

      If they worked on lowering the price, they would be able to attract more customers.

      We are consultants who provide licensing to our clients.

      What other advice do I have?

      When I graduate, I will have improved my English and will be able to perform more tasks.

      I am in charge of the data while learning how to deploy this solution.

      I would rate Cisco Catalyst Switches a seven out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      DevOps System Engineer at Monash University
      Real User
      Good technical support, stable, and scalable
      Pros and Cons
      • "The solution is very stable."
      • "The solution could improve security."

      What is our primary use case?

      The solution can be used to connect the internet and servers, such as databases.

      What needs improvement?

      The solution could improve security.

      For how long have I used the solution?

      I have been using this solution for approximately 10 years.

      What do I think about the stability of the solution?

      The solution is very stable.

      What do I think about the scalability of the solution?

      Cisco Catalyst Switches is scalable.

      How are customer service and technical support?

      We are satisfied with the technical support from Cisco.

      How was the initial setup?

      The installation is easy and takes approximately 10 minutes.

      What about the implementation team?

      I did the implementation myself.

      What other advice do I have?

      I would recommend this solution to others.

      I rate Cisco Catalyst Switches a ten out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      reviewer1426623 - PeerSpot reviewer
      Presales Consultant at a tech services company with 51-200 employees
      Consultant
      Stable, flexible, easy to install, and the support is fair
      Pros and Cons
      • "I like the flexibility of this product."
      • "Cisco is a bit complex."

      What is our primary use case?

      We use this solution for our network.

      I am a system engineer, and we sell the products to our customers.

      What is most valuable?

      I like the flexibility of this product.

      What needs improvement?

      There is a complexity with Cisco.

      They should have unified software that includes all of the licenses. We should not have to pay for different software on the same platform. Each one has a specific use or a specific feature.

      If you need dynamic routing then you have to purchase the software, if you need basic IP routing, you need different software. Why do you need this type of complexity?

      They have their own propriety protocols while other competitors go with other standards and are easy. Cisco is a bit complex.

      For how long have I used the solution?

      I have been using Cisco Catalyst Switches for 15 years.

      We use several different versions, not just one. If they have different software for universal enterprise services, they will have specific features to use for the specific use case.

      What do I think about the stability of the solution?

      Cisco Catalyst Switches is a stable product.

      What do I think about the scalability of the solution?

      The scalability of this solution needs to be improved. It is not very scalable. For example, if you want to enable the features such as VSS, you have to add other modules and hardware.

      Other competitors have this feature available from the beginning. 

      How are customer service and technical support?

      Technical support is fair.

      How was the initial setup?

      The initial setup is straightforward. It is easy to install.

      I was not involved in the installation but it is approximately five or ten minutes to deploy.

      What's my experience with pricing, setup cost, and licensing?

      There is no licensing fee. All of the features are available on the switch from day one.

      It's not a complicated license; you have to buy a license for different services or features. This is different.

      Most of the features are available without additional hardware.

      What other advice do I have?

      I would recommend Cisco to other users, along with several other products.

      I would rate Cisco Catalyst Switches a nine out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      Buyer's Guide
      Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
      Updated: August 2025
      Buyer's Guide
      Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.