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Senior Infrastructure Solutions Specialist at Fiber Misr
Real User
Recommended for its abilities, durability, and the support
Pros and Cons
  • "Cisco comes with built-in software access for network devices."
  • "Cisco is dedicated to providing their customers with the latest technology, but it comes with a price. It's expensive when compared to competitors' products."

What is our primary use case?

My primary use case is providing Catalyst switches for the edge and campus networking. You may have lots of IoT switches, like surveillance access points and you need to implement IPE switches that deliver the power and networking through the endpoint sensors. Most of these are considered access switches. We then implement the distribution layer that links all of the access switches and network traffic, then move to the course switches that handle all the packets and connect all the buildings to each other. After, the core is connected to the firewall, from Cisco as well, to get out of building to the internet. So the core portfolio comes from access to the core. I end with the firewall and the routers to the internet.

Cisco's support is called SMARTnet, but we provide support to customers in case of any troubleshooting or if it's on-premises. We act as a mid-layer between the customer and Cisco. Most customers deploy it on-premises, but some prefer to build their own private cloud. 

What is most valuable?

The most valuable feature is that Cisco comes with built-in software access for network devices. You may use SDN for SD-Access, so you don't need to configure each switch with its own configuration, but can deploy the configuration from a single point of management. You can also monitor the traffic and access for the users. Especially if they are using their own laptops, you can make a VLAN for each switch. Cisco is a very stable portfolio format considering the network features and the heavy duties of traffic.

What needs improvement?

The prices could be improved. Cisco is dedicated to providing their customers with the latest technology, but it comes with a price. It's very expensive and when compared to competitors' products, like HP or Aruba, this is the most expensive one. 

I can't think of any additional features I would like to see in the next version. The features included are sufficient. 

For how long have I used the solution?

I have been working with Cisco Catalyst for more than ten years. 

Buyer's Guide
Cisco Catalyst Switches
May 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.

What do I think about the stability of the solution?

Cisco is famous for its stability and operating system. It's a very stable platform for heavy-duty network traffic. 

What do I think about the scalability of the solution?

Catalyst is easy to scale, especially because of stacking. The stack member can reach out to each member per the tech stack group as well as for Catalyst. As long as you have a sufficient number of ports in the core and distribution, you can scale and connect as much as you need in the access layers. If you exceed the number of ports existing in the distribution, you can add another distribution layer and connect them together to extend the number of endpoints. 

How are customer service and support?

I have been satisfied with technical support. Especially when it comes to hardware attachments, their response is very fast, and almost by the next business day, we're able to go and replace it on-premises for a customer. 

How was the initial setup?

The process was simple and straightforward. Most of us started our first year by taking Cisco courses, so we are talented at implementing and configuring Cisco switches. It depends on the project, but if you are looking at full premises with maybe 20 switches, the setup should take around three or four days. 

What about the implementation team?

We implemented through an in-house team. We are partnered with Cisco and have our own professional service team certification in data center, networking, security, and collaboration systems. 

What's my experience with pricing, setup cost, and licensing?

This is expensive, even when compared to competitors' products. 

The Catalyst doesn't come with licensing, but it comes with models. It comes with nine key series, each with its own purpose: some are for access, some for distribution, and some for the core, so it's not a matter of licensing. The only licensing that you are using with Catalyst is either the Essential or Advantage licensing, which represents Layer 2 or Layer 3 switches. If you are going to use Layer 3 for routing, use the Advantage license. Otherwise, use the Essential license, which is meant for the access switches. 

Which other solutions did I evaluate?

Dell EMC has a magnificent working portfolio, but customers still may not trust its durability and reliability. Most customers will choose Cisco rather than Dell EMC, even though Dell EMC has a reliable reputation and is very cost-effective. Yet, from my side as a partner and someone who works a lot with technology, I would recommend Dell EMC for customers with a smaller budget that needs a flexible and a cost-effective solution, rather than picking a small solution from Cisco. I would commit to buying a large solution from Dell EMC, then going with a reliable solution provider. 

What other advice do I have?

I would recommend Cisco Catalyst for its abilities, durability, and the support. Cisco is very familiar—all engineers know Cisco very well—and we can handle the troubleshooting and configuration. 

The Advantage license is suitable for large companies. All of the oil and gas sectors use the Advantage license for their switches. Even they are not going to use all the layers or access switches, but they invest a lot and have a huge budget for networking. For a small or medium company, you could use and split the Essential license and the Advantage one based on building needs in order to optimize the cost and make sure your solution is cost-effective.

I would rate Cisco a nine out of ten. Not a ten because of the high price. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Project Manager at a wholesaler/distributor with 11-50 employees
Reseller
Top 5
Offers good, solid hardware and security, with great performance
Pros and Cons
  • "The hardware and the security are the product's valuable features"
  • "The cost of this product is very high and not all companies can afford it."

What is our primary use case?

We generally work with small, medium and sometimes government organizations. We do layer 3 switches, as well as 9200 as layer 2 switches. I'm an integrator and we are customers of Cisco. 

What is most valuable?

We don't use any specific protocols. For us, the hardware and the security are the product's valuable features and performance of this solution is good. 

What needs improvement?

The cost of this product is very high and not all companies can afford it. Government entities can but corporations these days are hesitant to get Cisco. They're looking for other options that can cut their costs by 30% or 40% from the cost of Cisco Catalyst Switches. I think the command line in the platform could be improved because it's divided and can complicate things, maybe they can go direct to GUI. Using all the commands is a bit difficult. 

What do I think about the stability of the solution?

Cisco is stable. There are no issues with outages or integration. Once it's up and running, configuration is okay, and once it's on the live network, it's fine, no issues. 

What do I think about the scalability of the solution?

Scalability is not an issue. Cisco is their own market and it works.  

How are customer service and technical support?

If I have Smart Net, I get good technical support. Whenever I have an issue I contact them. They're very good. 

How was the initial setup?

Initial setup can be a bit complex depending on the organization. Deployment time depends on the configuration. I did an installation with around 44 switches of Cisco 3850, which took me around one week to do the installation, configuration, and handover. It depends on the number of switches and configuration required. 

What's my experience with pricing, setup cost, and licensing?

When we propose Cisco to a company, the only issue they are concerned with is price and the yearly subscription. You have to buy Smart Net to get a warranty and that is also expensive. 

Which other solutions did I evaluate?

Cisco is similar to other solutions such as D-Link. They have the same features. 

What other advice do I have?

I rate this product an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
May 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
Head, IT Division at USTTB
Real User
Easy to deploy, stable, and have been running without any problem
Pros and Cons
  • "They are stable. We haven't had any particular problem with them."
  • "Their price should be improved. They are a little bit expensive."

What is our primary use case?

We have the Cisco Catalyst 2940 Series switches. We usually use these switches for connections inside our office. We have a three-story building, so we have quite a number of switches to connect specific departments. These switches are mainly used to share a connection among computers in a specific department. 

What is most valuable?

They are stable. We haven't had any particular problem with them. 

What needs improvement?

Their price should be improved. They are a little bit expensive.

For how long have I used the solution?

We have been using these switches for around five years.

What do I think about the stability of the solution?

They are stable. We haven't had any problems. There was a time when due to power failures or outages, we lost some switches and had to replace them. Power is very unstable here, and we are experiencing outages due to heat.

In one of the devices that I am using, I notice lights blinking from time to time. I don't know whether it is related to the equipment, but it seems that the connection is not going through. It only occurs from time to time. I am yet to understand the reason behind this. It is not a big problem, and we are able to use it.

What do I think about the scalability of the solution?

Our network doesn't grow so much, and it has more or less the same things. We are a public university, and we have three sites. I am at one of the sites. At this site, we have about 60 to 70 people. We also have our campuses where some of these switches are used. All in all, we have about 1,000 people.

We are setting up a national research and education network for which we have acquired some Cisco Catalyst 9000 Series switches, which are new to me. When we start using these, I would have more to say about what they can achieve in terms of scalability.

How are customer service and technical support?

We don't have external technical support. Unfortunately, this is not something that works very well in a country like ours. We have to rely on our own technicians. 

Which solution did I use previously and why did I switch?

We have had the opportunity, although not so extensively, to use MikroTik. In my experience, they are easy to use, and they are cheaper. Our financial department opted for Cisco, but we are satisfied with Cisco. 

How was the initial setup?

It is easy. We haven't had much trouble.

What about the implementation team?

I can do it by myself.

What's my experience with pricing, setup cost, and licensing?

They are a little bit expensive. We are a public institution, so we go through other traders, and sometimes, they put in their own surplus price because it is a government contract. Cisco products are expensive, especially when you compare them to Huawei.

What other advice do I have?

I would surely recommend this solution. We plan to keep using these switches. 

I would rate Cisco Catalyst Switches an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1392267 - PeerSpot reviewer
Fraud Risk Analyst at a university with 1,001-5,000 employees
Real User
Easy to use, reliable, and reasonably priced
Pros and Cons
  • "Cisco Switches are more stable in terms of hardware and firmware, rather than Juniper Switches."
  • "In terms of performance, Juniper switches have a more user-friendly interface and more features than Cisco switches."

What is our primary use case?

Cisco Catalyst Switches is our core switch.

What is most valuable?

Cisco Catalyst Switches are easy to use.

They are user-friendly.

It's a common product to use.

Cisco Catalyst Switches is the best product that we use.

We have a lot of security modules, but we don't have any problems with switches.

Cisco Switches are more stable in terms of hardware and firmware, rather than Juniper Switches.

We think it's popular. We prefer to use Cisco CLI commands rather than Juniper CLI commands.

What needs improvement?

Cisco Catalyst Switches could be more secure.

In terms of performance, Juniper switches have a more user-friendly interface and more features than Cisco switches.

For how long have I used the solution?

The core Cisco Catalyst Switch is 4507.

What do I think about the stability of the solution?

Cisco Catalyst Switches are stable.

What do I think about the scalability of the solution?

Cisco Catalyst Switches are scalable, and we use them for the entire team.

We don't need an upgrade right now because we're transitioning to another product that's already in place and ready in our infrastructure.

We have 500 users in our company.

We don't have any plans to increase our usage.

How are customer service and support?

We don't have any issues with the technical support.

I believe we contacted support for the core switch once, and they helped us with the firmware, which we upgraded. It was, however, about five years ago.

Years ago, we didn't use any kind of support. But I believe it is working, and they are working threefold with no problems.

Which solution did I use previously and why did I switch?

We use several products such as Cisco Switches, Access Points, Linksys, and Fortinet FortiGate.

We use an older version of Cisco Access Points, 4400, I believe.

Before Catalyst, we used Extreme Switches. We worked with Extreme Switches for five years.

How was the initial setup?

The initial setup is straightforward. We have previous experience with Cisco switches. We can easily assist with any upgrades or support. It is very simple for us.

What's my experience with pricing, setup cost, and licensing?

The price is fine. 

It is reasonably priced because we have already conducted a tender, allowing Cisco and other vendors to compete for the best price.

We did not renew the support.

It was a good price because, as I previously stated, we held a tender for purchasing and received the best offer.

What other advice do I have?

I would recommend this solution to my colleagues.

I would rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Works at a insurance company with 1,001-5,000 employees
Real User
Reliable and scalable
Pros and Cons
  • "Catalyst Switches perform very well, and the network is stable."
  • "If we have a major problem, fixing it takes two or three days and six to eight engineers from Cisco. When they escalate a ticket, it goes through too many levels. Every time the issue is passed along to a new person at Cisco support, they ask the same questions repeatedly."

What is our primary use case?

I use Catalyst Switches in the lines of our local networks. We also use ASR routers from Cisco in one. We have other branches and about 20 or 30 buildings. It's a very large network.

What is most valuable?

The most valuable features of Cisco Catalyst are the DHCP features that I use in our routers and the PfR connections. Someone said a long time ago that he who buys Cisco is never fired. They have good solutions. 

What needs improvement?

At present, we are adopting many cloud solutions. We are connected to several cloud platforms and do a lot of business in the cloud. So I think that in general, we don't need many features at the moment unless we want to create some applications on the cloud. But that's not the case right now. We are thinking of moving all the people from these 20 buildings to one building. So with all of them in the same building, we'll need to design a new architecture. We have the ACI in our data centers, so we must see how all of this works. We don't know if we'll go to SD-LAN too. So I don't know if we'll use Catalyst or another solution—a solution with ACI, SD-WAN, or SD-LAN. At this moment, I can't say because we are starting to think about this new design.

For how long have I used the solution?

I've been using Catalyst Switches for about 25 years.

What do I think about the stability of the solution?

Catalyst Switches perform very well, and the network is stable. 

What do I think about the scalability of the solution?

Catalyst Switches are scalable.

How are customer service and support?

If we have a major problem, fixing it takes two or three days and six to eight engineers from Cisco. When they escalate a ticket, it goes through too many levels. Every time the issue is passed along to a new person at Cisco support, they ask the same questions repeatedly. However, if we have a problem that requires a quick fix, Cisco support can handle it in one or two hours. But if we need two or three guys from them, it gets complicated. I don't know if the problem is, but it seems like they spend too much time analyzing the problem and passing it along to other people. Other vendors like Palo Alto and Aruba resolve problems more quickly.

How was the initial setup?

Having worked with Cisco for at least 25 years, I think it's easy, but I don't know if someone with less experience would say the same. It's easy because it's very fast. We have some labs where we implement things, and then it's mostly copy-paste — copy the configuration and paste into a new suite. So it's not difficult. Catalyst Switches don't require much maintenance. Sometimes we have problems in our network, but mostly they're not actually problems with the network itself. The business thinks that the problems are in the network, so we must call Cisco to help us prove that we don't have a problem. We can prove that, but if the data service is from Cisco, it's better. All of them. We have about seven or eight people in my company working directly with the Catalyst Switches.

What's my experience with pricing, setup cost, and licensing?

Catalyst Switches are costly. When I started working with them 25 years ago, prices were a problem too. In my opinion, they are good, of course, and they are the answer to all of our questions. I can say that.

What other advice do I have?

I rate Catalyst Switches nine out of 10. I would recommend them to others. I don't know when they will design a new edition of the bigger switches. Because if you have a branch, for instance, you a small Catalyst. You don't need a large Catalyst. But whether it's a small or big installation, I recommend Catalyst.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1501767 - PeerSpot reviewer
Sr. Project Engineer at a manufacturing company with 10,001+ employees
Real User
Reliable, with good virtual LAN, and outstanding support
Pros and Cons
  • "This technology is a completely mature technology and I don't think anything needs to be changed."
  • "Scaling can be quite costly."

What is our primary use case?

We use this solution for LAN and WAN networking.

We are system integrators, and we provide maintenance services for our clients.

What is most valuable?

The most valuable feature of this solution is the Virtual LAN.

This technology is completely mature and I don't think anything needs to be changed.

What needs improvement?

Scaling can be quite costly.

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for ten years.

We are using the latest version.

What do I think about the stability of the solution?

It's an extremely stable product.

What do I think about the scalability of the solution?

It's a scalable solution, but at a high cost.

Our clients have large-sized companies.

How are customer service and technical support?

We have contacted technical support. The support is excellent and they are efficient.

Which solution did I use previously and why did I switch?

We are using other brands but the volume is very small compared to the Cisco Catalyst Switches.

Cisco has advantages in terms of stability, reliability, and scalability as well.

How was the initial setup?

The initial setup was complex but has since been simplified.

To deploy with one node can take 10 to 15 minutes.

This solution requires long-term maintenance.

What's my experience with pricing, setup cost, and licensing?

The price is in an affordable range and everything is included.

What other advice do I have?

I would advise going with Cisco because they have an outstanding support team.

They can support up to the extent of installation. They have other services as well, such as RMN. 

Your network downtime is minimal, and your business will not suffer in case of any trouble in the network. I would definitely recommend going with Cisco only.

I would rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Namra Saif - PeerSpot reviewer
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
Real User
Top 5
Provides flexibility and is reliable from a security perspective
Pros and Cons
  • "The product is also flexible."
  • "The product's high price is an area of concern where improvements are required."

What is our primary use case?

Cisco offers good switches. In Pakistan, there are a lot of customers who are Cisco lovers, and they also use Cisco's firewall products.

What is most valuable?

The features of Cisco that I find to be the most valuable or effective are its network security and speed.

What needs improvement?

My company cannot import Cisco products in Pakistan due to some L/C issues. Cisco can consider the aforementioned details related to imports for improvement.

The product's high price is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for more than three years. I sell the product to my company's clients in Pakistan and don't use it personally.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. The product is also flexible.

My company deals with around 50 customers who use the product.

How are customer service and support?

The quality of support services provided by the product is good. You can open a ticket with the support team and also use Cisco's RMA option, which is quite a speedy process.

The product's support team is good, and it is easy to open a ticket. The product's technical team responds to a user's queries in a few hours or minutes.

How was the initial setup?

The product's initial setup phase was easy.

There is a manual from Cisco that can be followed to deploy the product, and our company's clients mostly use it since it helps them take care of the deployment process by themselves. Our company's clients don't seek help from my organization for deployment. Our company's clients will only approach us if they get stuck somewhere with the deployment process.

For the deployment process, there is a portal maintained by Cisco where you can log in and take care of the configuration part. Cisco provides guidance with the steps involved in the deployment, and one can easily follow them. The user dashboard in Cisco's hotel can be helpful for those who are involved in deploying the product.

What's my experience with pricing, setup cost, and licensing?

The new products from Cisco in the market are expensive. My company cannot import Cisco products, so they are mostly unavailable.

My company's clients pay yearly for the licensing costs attached to the solution.

What other advice do I have?

The product was helpful in improving the network performance for our company's clients, considering that I have dealt with a few companies who are quite satisfied with Cisco's technical features because, on a monthly basis, they acquire five to six Cisco tools from my organization. Our company's clients can't afford the new equipment provided by Cisco and mostly prefer to purchase refurbished equipment. Our company's customers are satisfied with refurbished equipment.

The product is reliable from a security perspective since it offers a secure VPN.

The product's ease of management has improved our company's operational efficiency since Cisco supports configuration or troubleshooting issues.

I recommend the product to those who plan to use it.

Integrating the product with other network tools impacts our company's IT infrastructure since it is an easy process to integrate, deploy, and configure the tool.

The product's users experience many benefits, considering that it is a scalable and reliable tool. Cisco places a strong emphasis on security. Cisco offers a range of features to protect its users' networks. The product secures its users' networks from cyber threats. It is easy to deploy and configure, and its support is good. I sell a lot of Cisco refurbished or used equipment in Pakistan. People love to use Cisco in Pakistan. There are a lot of Cisco lovers in the market who won't switch from it to some other brand. Some of our customers have been using Cisco for many years. I have suggested other brands to my company's customers, but they are stuck with Cisco due to its great features.

I rate the overall product an eight and a half out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
RafaelTorres - PeerSpot reviewer
Founder at Torres & Torres Tech
Real User
Top 5
Easy to configure and has good features like BGP, VPN, and spine-leaf architecture
Pros and Cons
  • "The most valuable features of the solution are BGP, VPN, and spine-leaf architecture."
  • "The solution’s licensing could be improved."

What is most valuable?

The most valuable features of the solution are BGP, VPN, and spine-leaf architecture. The solution has good scalability. The solution’s configuration is easy.

What needs improvement?

The solution’s licensing could be improved.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for 13 years.

What do I think about the stability of the solution?

I rate the solution ten out of ten for stability.

What do I think about the scalability of the solution?

The solution has good scalability. Around 8,000 users use Cisco Catalyst Switches in our organization.

I rate the solution a nine out of ten for scalability.

Which solution did I use previously and why did I switch?

I previously used Juniper.

How was the initial setup?

The solution’s initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches is a very expensive solution.

What other advice do I have?

I would recommend the solution to other users.

Overall, I rate the solution ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.