I work in a big Colombian bank and we use the solution for the campus connectivity involving, perhaps, 23 buildings.
eTrading Manager at a financial services firm with 10,001+ employees
Does not account for personal automization and is not geared towards leading enterprises, but is a reliable solution with extensive support
Pros and Cons
- "As there are many who are knowledgeable of this technology, this translates into extensive support for it."
- "Personal automatization is a feature that should be addressed."
What is our primary use case?
What is most valuable?
Cisco boasts very reliable technology.
As there are many who are knowledgeable of this technology, this translates into much support for it. The main feature we like is its easy support.
What needs improvement?
The managing of the changes and automatization should be addressed. We don't have control of the changes involving automation. In terms of what is new, network technologies and those on the cloud, the solution is outdated. Personal automatization is a feature that should be addressed.
As we are experienced with the solution, we found the initial setup to be easy, but an enterprise which is more new to this technology may find the implementation and deployment to be somewhat challenging.
While the solution was very good for its time, this may not be so, at present, for big, leading enterprises, such as a bank consisting of 10,000 people.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for, perhaps, five years.
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What do I think about the stability of the solution?
The technology underpinning the solution is very stable and reliable.
What do I think about the scalability of the solution?
The scalability is good.
We do not have plans, at present, to increase the usage, as we wish to change the technology several months down the line, the solution being included in these future plans.
How are customer service and support?
As there are many who are knowledgeable of this technology, this translates into much support for it. The main feature we like is its easy support.
Which solution did I use previously and why did I switch?
We use both Cisco Catalyst Switches and HP solutions.
How was the initial setup?
As we are experienced with the solution, we found the initial setup to be easy, but an enterprise which is more new to this technology may find the implementation and deployment to be somewhat challenging.
What about the implementation team?
We have a team of, perhaps, 20 people who are responsible for the deployment.
What's my experience with pricing, setup cost, and licensing?
I am not knowledgeable of the licensing costs, since we have a contract for service with this partner, meaning we don't purchase the license or equipment directly.
What other advice do I have?
Five years ago, I was involved in a project in which the solution was deployed on-premises. Yet, Colombia or the bank have made recent changes to the switches and routes, since the enterprise wishes to optimize the traffic to the cloud. This is because many of our applications involve AWS.
I would estimate that we have 10,000 users making use of the solution.
The solution takes advantage of very stable and reliable technology.
The main features of the solution are its reliability and security. With the current technology, there are many enterprises that can design secure solutions. Other solutions do not provide for the same measure of security. I feel this to be a good feature.
I rate Cisco Catalyst Switches as a five out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Support Team Leader at a tech services company with 201-500 employees
Great managed switches that are stable and easy to set up
Pros and Cons
- "The scalability is good."
- "The technical response could be faster in the future."
What is our primary use case?
I'm using almost six Cisco switches.
We use the solution for the LAN, Local Area Network, for the organization, or for business.
What is most valuable?
The solution is very stable.
The scalability is good.
They are managed switches, and we can control and manage almost all of these switches - even individually, one by one, or through a central control center.
The initial setup is pretty straightforward.
What needs improvement?
The device age becomes an issue. For example, with the 2960 version, they're not supporting that one anymore. I find that the device or the model age is a little bit short. It is five or eight years. When we have a big organization, we have 100 or 200 switches, and suddenly it's out of support, end of support, or end of life, or whatever, it's difficult as we cannot change switches every five years. At a minimum, they should last ten years. That's better. To upgrade, it's a huge budget. Therefore, the age of the product itself is a little bit short. They really should make it longer.
The technical response could be faster in the future.
For how long have I used the solution?
I've been using the solution for maybe ten years or so. It's been a while.
What do I think about the stability of the solution?
The solution is perfectly stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability is pretty good. If a company needs to expand it, it can do so. It's not a problem.
We have up to 600 or 700 users. It's not measured per user. Rather, it is per device. We have many devices on top of users.
We do plan to increase usage in the future.
How are customer service and support?
I have contacted technical support in the past. They are fine, however, they are a little bit slow.
Which solution did I use previously and why did I switch?
We did not previously use a different solution. We've always used Cisco products.
How was the initial setup?
The solution is easy to install for administrators and network engineers. People who are qualified in networking shouldn't face any issues. It's fine, it's easy.
The amount of time it takes to deploy a switch depends. If it is at layer switch, it will not take more than one hour, maximum, for each switch. However, if it is a core switch, it might take one day.
The size of the team you need for maintenance also depends. If we are going for an upgrade, we need a big team. However, if it is just for troubleshooting, only two engineers are required.
What about the implementation team?
We can handle the implementation ourselves. We do not need any integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
We can use the switches without licenses. However, with licenses, yearly licenses, it is better, as we will have more troubleshooting options and control options, through a control center device.
What other advice do I have?
We use various versions of the solution. For the access layer switch, we have different models, including 2950 and 2960. Now, we are using the 9K series, 9200. The latest one. This is for the access layer. For core and distribution switches, we have 6500 and 4500 versions.
I'd recommend the solution to others.
I would rate them at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Cisco Catalyst Switches
February 2026
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Project Manager at a tech services company with 1-10 employees
Great equipment with good performance and an excellent warranty
Pros and Cons
- "The solution is easy to implement and quick to deploy."
- "The technical support, in some cases, should be faster and could improve."
What is our primary use case?
We primarily use it to provide a hierarchy in the data center, enterprise solutions, and high availability solutions.
What is most valuable?
The performance of this equipment is much better than other options. The warranty on offer is perfect for me as they attend to issues in a maximum of four hours or within the next business day.
The solution is easy to implement and quick to deploy.
The solution is very stable.
I found the scalability to always be good.
What needs improvement?
The technical support, in some cases, should be faster and could improve.
For how long have I used the solution?
I've been using the solution for ten years. It's been a decade. I've dealt with Cisco for a while.
What do I think about the stability of the solution?
The product is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability potential is very high. I can put many types of equipment on it and the solution will keep in the same level performance. It doesn't dip.
Currently, we have 1,000 people on the solution.
I do plan to implement the solution in future projects, as, so far, it has been issue-free and works very well.
How are customer service and support?
Technical support could be a bit more responsive.
How was the initial setup?
in terms of the initial setup, and how easy or hard it is, it depends on the technical knowledge base and on the person that will be implementing the solution.
I was working with data center providers, and, for us, with our level of knowledge, every time it was very easy to implement this equipment.
The deployment is pretty fast. After a couple of hours, you should have it up and running. We had a big team as well, which helped ensure it didn't take us long.
We have about 15 people at three technical levels that can handle maintenance tasks.
What about the implementation team?
I implemented the solution myself. I did not need an integrator or consultant to assist.
What was our ROI?
Likely, after three or so years, you may see an ROI.
What's my experience with pricing, setup cost, and licensing?
The licensing costs vary. If you buy a lot, the costs are lower, however, if you only need a few, the costs are very, very high.
You can also pay for additional support that guarantees four-hour or next-day resolutions.
What other advice do I have?
I am a solutions provider. We're consultants and we help other companies implement this solution.
I'd rate the solution at a nine out of ten.
I would recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Infrastructure Solutions Specialist at a tech services company with 201-500 employees
Recommended for its abilities, durability, and the support
Pros and Cons
- "Cisco comes with built-in software access for network devices."
- "Cisco is dedicated to providing their customers with the latest technology, but it comes with a price. It's expensive when compared to competitors' products."
What is our primary use case?
My primary use case is providing Catalyst switches for the edge and campus networking. You may have lots of IoT switches, like surveillance access points and you need to implement IPE switches that deliver the power and networking through the endpoint sensors. Most of these are considered access switches. We then implement the distribution layer that links all of the access switches and network traffic, then move to the course switches that handle all the packets and connect all the buildings to each other. After, the core is connected to the firewall, from Cisco as well, to get out of building to the internet. So the core portfolio comes from access to the core. I end with the firewall and the routers to the internet.
Cisco's support is called SMARTnet, but we provide support to customers in case of any troubleshooting or if it's on-premises. We act as a mid-layer between the customer and Cisco. Most customers deploy it on-premises, but some prefer to build their own private cloud.
What is most valuable?
The most valuable feature is that Cisco comes with built-in software access for network devices. You may use SDN for SD-Access, so you don't need to configure each switch with its own configuration, but can deploy the configuration from a single point of management. You can also monitor the traffic and access for the users. Especially if they are using their own laptops, you can make a VLAN for each switch. Cisco is a very stable portfolio format considering the network features and the heavy duties of traffic.
What needs improvement?
The prices could be improved. Cisco is dedicated to providing their customers with the latest technology, but it comes with a price. It's very expensive and when compared to competitors' products, like HP or Aruba, this is the most expensive one.
I can't think of any additional features I would like to see in the next version. The features included are sufficient.
For how long have I used the solution?
I have been working with Cisco Catalyst for more than ten years.
What do I think about the stability of the solution?
Cisco is famous for its stability and operating system. It's a very stable platform for heavy-duty network traffic.
What do I think about the scalability of the solution?
Catalyst is easy to scale, especially because of stacking. The stack member can reach out to each member per the tech stack group as well as for Catalyst. As long as you have a sufficient number of ports in the core and distribution, you can scale and connect as much as you need in the access layers. If you exceed the number of ports existing in the distribution, you can add another distribution layer and connect them together to extend the number of endpoints.
How are customer service and support?
I have been satisfied with technical support. Especially when it comes to hardware attachments, their response is very fast, and almost by the next business day, we're able to go and replace it on-premises for a customer.
How was the initial setup?
The process was simple and straightforward. Most of us started our first year by taking Cisco courses, so we are talented at implementing and configuring Cisco switches. It depends on the project, but if you are looking at full premises with maybe 20 switches, the setup should take around three or four days.
What about the implementation team?
We implemented through an in-house team. We are partnered with Cisco and have our own professional service team certification in data center, networking, security, and collaboration systems.
What's my experience with pricing, setup cost, and licensing?
This is expensive, even when compared to competitors' products.
The Catalyst doesn't come with licensing, but it comes with models. It comes with nine key series, each with its own purpose: some are for access, some for distribution, and some for the core, so it's not a matter of licensing. The only licensing that you are using with Catalyst is either the Essential or Advantage licensing, which represents Layer 2 or Layer 3 switches. If you are going to use Layer 3 for routing, use the Advantage license. Otherwise, use the Essential license, which is meant for the access switches.
Which other solutions did I evaluate?
Dell EMC has a magnificent working portfolio, but customers still may not trust its durability and reliability. Most customers will choose Cisco rather than Dell EMC, even though Dell EMC has a reliable reputation and is very cost-effective. Yet, from my side as a partner and someone who works a lot with technology, I would recommend Dell EMC for customers with a smaller budget that needs a flexible and a cost-effective solution, rather than picking a small solution from Cisco. I would commit to buying a large solution from Dell EMC, then going with a reliable solution provider.
What other advice do I have?
I would recommend Cisco Catalyst for its abilities, durability, and the support. Cisco is very familiar—all engineers know Cisco very well—and we can handle the troubleshooting and configuration.
The Advantage license is suitable for large companies. All of the oil and gas sectors use the Advantage license for their switches. Even they are not going to use all the layers or access switches, but they invest a lot and have a huge budget for networking. For a small or medium company, you could use and split the Essential license and the Advantage one based on building needs in order to optimize the cost and make sure your solution is cost-effective.
I would rate Cisco a nine out of ten. Not a ten because of the high price.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr.Manager at a energy/utilities company with 10,001+ employees
Highly scalable and easy to manage
Pros and Cons
- "We can have multiple Cisco switches, like seven or eight, on a stack for 300 users. So it is highly scalable and easy to manage."
- "I think one switch should go beyond the 10 gig connectivity to 40 gigs."
What is our primary use case?
We are using all the three hierarchal models of Cisco Catalyst: 2960, 4500, and 6800. It is perfect for an enterprise setup where you have multiple buildings and you want to aggregate in a single building.
What needs improvement?
I think one switch should go beyond the 10 gig connectivity to 40 gigs.
For how long have I used the solution?
I've been working with Cisco Catalyst switches for more than 10 years.
What do I think about the stability of the solution?
Cisco Catalyst switches are resilient.
What do I think about the scalability of the solution?
We can have multiple Cisco switches, like seven or eight, on a stack for 300 users. So it is highly scalable and easy to manage. There are 15,000 users on our campus total.
How was the initial setup?
Installing Catalyst Switches is straightforward, just like with any other Cisco device. For the Alto switch, it hardly takes 20 or 30 minutes. I believe we used a configurator. All in, it takes seven to eight people to deploy because we have a large number of switches. And on the operations team, we have seven to eight people managing them.
What other advice do I have?
I rate Cisco Catalyst switches nine out of 10. I would definitely recommend them to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Executive at a leisure / travel company with 201-500 employees
Reliable, has good support, is easy to install, and is well-integrated
Pros and Cons
- "It can be expanded."
- "While it is scalable, it could be better."
What is our primary use case?
We use Cisco Catalyst Switches for the office network.
What is most valuable?
It can be expanded.
The integration is quite easy.
What needs improvement?
While it is scalable, it could be better.
For how long have I used the solution?
I have been working with Cisco Catalyst Switches for more than two years.
We are using the latest version.
What do I think about the stability of the solution?
The stability is good. We have not had any stability issues with Cisco Catalyst Switches.
What do I think about the scalability of the solution?
Cisco Catalyst Switches is a scalable product.
We have 450 people in our organization who use this solution.
We have no plans to increase usage at this time.
How are customer service and support?
We don't have any issues with technical support.
When we report a problem, we receive the assistance we require.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also use ATI.
How was the initial setup?
The initial setup is quite straightforward.
The configuration is easy.
The installation took less than an hour.
What about the implementation team?
You can do the installation yourself.
This solution is being maintained by a team of three people.
What's my experience with pricing, setup cost, and licensing?
The licensing, and maintenance fees are paid on a yearly basis.
You can also choose between a three-year and a five-year licensing fee.
When you select the longest subscription period, you will receive a discount.
Which other solutions did I evaluate?
No
What other advice do I have?
I would recommend this solution to others.
I would rate Cisco Catalyst Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Engineer at a tech services company with 10,001+ employees
Easy to configure, scalable, and stable
Pros and Cons
- "We find the product very easy to configure."
- "The solution is expensive."
What is our primary use case?
We primarily use the solution for our server. It's a network solution as well.
What is most valuable?
It's a very popular solution.
We find the product very easy to configure.
The stability is very good.
The product can scale quite well.
What needs improvement?
Cisco is basically the number one switch in the market. It makes it hard for other options to compete.
The solution is expensive. Sometimes we will choose some cheaper options even though they are not as stable as Cisco's offering. However, if it is a small project, it may not be worth paying Cisco prices to get it done.
For how long have I used the solution?
I've used the solution for two or three years at this point.
What do I think about the stability of the solution?
I have found the solution to be very stable. The performance is good. It doesn't crash or freeze. it's reliable.
What do I think about the scalability of the solution?
The scalability has been excellent. A company shouldn't have any issues with expanding it if they need to.
We have three to five people that directly work with this product.
We already use so many Catalyst switches. I'm not sure if we intend to add any more.
How are customer service and support?
We don't really need any support as we have a network engineer on staff that can help us troubleshoot if we have issues.
How was the initial setup?
I can't speak to the initial setup. In terms of the installation process, we have a network engineer that will help us to install the switches when we need them.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. There are other cheaper switches on the market. However, they may not necessarily be as stable as this option.
When you buy the Cisco, the price already includes a software license.
What other advice do I have?
I'm not sure which version of the solution we're using. It might be the latest.
I'd rate the solution at a nine out of ten. I've been pleased with its capabilities overall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network and Security Engineer at a government with 501-1,000 employees
Stable, easy to use, and familiar to local engineers
Pros and Cons
- "Catalyst switches are highly stable and easy to use. It's a technology well known by most engineers."
- "It is kind of expensive."
What is our primary use case?
We are using the Catalyst 9200 series as a network switch and the 9500 as a core switch. We sometimes use a 9300 for the distribution switch.
What is most valuable?
Catalyst switches are highly stable and easy to use. It's a technology well known by most engineers.
For how long have I used the solution?
We are an enterprise end-user. We also consult for other government entities and recommend using certain technologies to them. I've been working at this business and using Catalyst Switches for a year now.
What do I think about the scalability of the solution?
Catalyst switches are highly scalable.
How are customer service and support?
I'm satisfied with support from Cisco and the vendor as well as their partners here in Egypt.
How was the initial setup?
It is a straightforward installation. You don't need anyone to install Catalyst Switches for you. You just add it to your network and then do the installation and configuration as well as the pre-setup preparations. It doesn't take a lot of time. You take the switch from the box and put it in the network, then configure it directly. The switch will only take about 30 minutes to configure.
What's my experience with pricing, setup cost, and licensing?
Cisco licenses are yearly. A single 9000 series Catalyst switch is about 75,000 Egyptian pounds. It is kind of expensive. But compared to other switches, it will save you in the long run. You need to hire specialized engineers who know how to operate those devices, and some of them are rarer in Egypt, like FortiSwitch or HPE Switch. Most engineers know how to use Cisco Catalyst. You would need to hire a specialist engineer and train them, and that will cost money. There are other cheaper technologies, but for Cisco, the price is expected.
What other advice do I have?
I rate Cisco Catalyst Switches 10 out of 10. I would recommend it. This is a leading technology, and the price is reasonable, especially the Catalyst switches I mentioned. Other types of Catalyst switches are more expensive, but the ones we use are more affordable.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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