We use Cisco switches as part of our network infrastructure. We have a LAN and we will be implementing an SD-WAN in the future.
IT Infrastructure Manager at a energy/utilities company with 1,001-5,000 employees
Easy to set up, good support, and interchangeable with other switches
Pros and Cons
- "The most valuable feature of Cisco equipment is reliability."
- "These switches should have better compatibility with software-defined technology."
What is our primary use case?
What is most valuable?
The most valuable feature of Cisco equipment is reliability.
As we are a Cisco-based company, the interchangeability with other switches is something that is valuable for us.
What needs improvement?
These switches should have better compatibility with software-defined technology.
For how long have I used the solution?
I have been working with Cisco Catalyst Switches for approximately 25 years. Our current Cisco equipment is about five years old.
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What do I think about the stability of the solution?
This is a stable product, which is why we use it. The majority of our equipment is more than five years old.
What do I think about the scalability of the solution?
Cisco switches are very scalable.
We have two organic employees and we outsource between six and ten.
How are customer service and support?
The technical support that we get is great. We have another partner for support, rather than contact Cisco directly.
Which solution did I use previously and why did I switch?
I have been working with similar products from Dell EMC for approximately 15 years. Our most recent Dell product is about five years old. There have been improvements made with some of the newer products that have been released since then.
How was the initial setup?
The initial setup was easy. We do have experience with Cisco products and also, our setup is not very difficult or complex. It's just a simple setup.
What's my experience with pricing, setup cost, and licensing?
I cannot say that the pricing is reasonable because it's a little above our expectations. If we consider the recent price increases, it is not acceptable anymore. They are trying to price us out of our budget.
What other advice do I have?
We want to adopt SD-WAN technology at the switch level. We will be expanding the software-defined capabilities of Cisco equipment to the LAN side of our network. We expect that Cisco will be the primary vendor for the equipment we use to initiate that move. This is not just for the wide-area network, but also the local area network.
In summary, Cisco is a good vendor but they're quite pricey at the moment.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Administrator at a media company with 1,001-5,000 employees
Helpful technical support and highly reliable
Pros and Cons
- "Cisco Catalyst Switches are highly reliable and stable."
- "The solution could improve by having a video IP feature."
What is our primary use case?
We are using Cisco Catalyst Switches for corporate and production, such as offices. We have two networks running and the second one is an Everts network and it is more specialized in TV video broadcasting.
How has it helped my organization?
Cisco Catalyst Switches has been very useful in my organization because we do a lot of videos. My company is a TV station.
What needs improvement?
The solution could improve by having a video IP feature.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for approximately 30 years.
What do I think about the stability of the solution?
Cisco Catalyst Switches are highly reliable and stable.
What do I think about the scalability of the solution?
We have approximately 500 Cisco Catalyst Switches installed.
How are customer service and support?
The support of Cisco Catalyst Switches is very good.
What's my experience with pricing, setup cost, and licensing?
We are a large company and the price is reasonable because we have received a discount. However, the full price is expensive.
What other advice do I have?
I rate Cisco Catalyst Switches an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Cisco Catalyst Switches
January 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
eTrading Manager at a financial services firm with 10,001+ employees
Does not account for personal automization and is not geared towards leading enterprises, but is a reliable solution with extensive support
Pros and Cons
- "As there are many who are knowledgeable of this technology, this translates into extensive support for it."
- "Personal automatization is a feature that should be addressed."
What is our primary use case?
I work in a big Colombian bank and we use the solution for the campus connectivity involving, perhaps, 23 buildings.
What is most valuable?
Cisco boasts very reliable technology.
As there are many who are knowledgeable of this technology, this translates into much support for it. The main feature we like is its easy support.
What needs improvement?
The managing of the changes and automatization should be addressed. We don't have control of the changes involving automation. In terms of what is new, network technologies and those on the cloud, the solution is outdated. Personal automatization is a feature that should be addressed.
As we are experienced with the solution, we found the initial setup to be easy, but an enterprise which is more new to this technology may find the implementation and deployment to be somewhat challenging.
While the solution was very good for its time, this may not be so, at present, for big, leading enterprises, such as a bank consisting of 10,000 people.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for, perhaps, five years.
What do I think about the stability of the solution?
The technology underpinning the solution is very stable and reliable.
What do I think about the scalability of the solution?
The scalability is good.
We do not have plans, at present, to increase the usage, as we wish to change the technology several months down the line, the solution being included in these future plans.
How are customer service and support?
As there are many who are knowledgeable of this technology, this translates into much support for it. The main feature we like is its easy support.
Which solution did I use previously and why did I switch?
We use both Cisco Catalyst Switches and HP solutions.
How was the initial setup?
As we are experienced with the solution, we found the initial setup to be easy, but an enterprise which is more new to this technology may find the implementation and deployment to be somewhat challenging.
What about the implementation team?
We have a team of, perhaps, 20 people who are responsible for the deployment.
What's my experience with pricing, setup cost, and licensing?
I am not knowledgeable of the licensing costs, since we have a contract for service with this partner, meaning we don't purchase the license or equipment directly.
What other advice do I have?
Five years ago, I was involved in a project in which the solution was deployed on-premises. Yet, Colombia or the bank have made recent changes to the switches and routes, since the enterprise wishes to optimize the traffic to the cloud. This is because many of our applications involve AWS.
I would estimate that we have 10,000 users making use of the solution.
The solution takes advantage of very stable and reliable technology.
The main features of the solution are its reliability and security. With the current technology, there are many enterprises that can design secure solutions. Other solutions do not provide for the same measure of security. I feel this to be a good feature.
I rate Cisco Catalyst Switches as a five out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Stable legacy switches with increasingly good performance
Pros and Cons
- "When it comes to Cisco Catalyst Switches, one can say that the legacy switches are stable."
- "All other modules have comparatively many more functions or power than regular Catalyst switches."
What is most valuable?
When it comes to Cisco Catalyst Switches, one can say that the legacy switches are stable. We have been using them for so long and there are many who feel comfortable with their use. This can vary with the business size, some being entry, medium or enterprise level, which means its use is geared towards every level.
What needs improvement?
All other modules have comparatively many more functions or power than regular Catalyst switches.
For how long have I used the solution?
We have been using Cisco Catalyst Switches since the outset, for more than 20 years.
What do I think about the stability of the solution?
Being legacy switches, Catalyst switches are stable. We have been using them for many years and there are many who are comfortable with their use.
Which solution did I use previously and why did I switch?
Nexus, which uses NX-OS, runs on a different operating system than CatOS, which means that the latter tends to run on OS - just like a Cisco router - only with the functioning being a bit different. While NX-OS is very different, even when it comes to the command line, most things are the same.
However, NX-OS already introduced a different concept, which is more like a carrier level. They have a dedicated command management module. All other modules have comparatively many more functions or power than regular Catalyst switches.
What other advice do I have?
Catalyst is a legacy system and we are already utilizing the 9000 series, including 9200, 9300 and 9800 for different use scenarios. As Catalyst covers all levels and areas, I cannot think of anything needing improvement. It is getting to be very good, performance-wise, at the moment.
We are talking about a network portion. Catalyst and Nexus switches are all part of the network domain.
I rate Cisco Catalyst Switches as a nine-point-five out of ten, since it is a great, albeit imperfect, product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a tech services company with 1-10 employees
Great equipment with good performance and an excellent warranty
Pros and Cons
- "The solution is easy to implement and quick to deploy."
- "The technical support, in some cases, should be faster and could improve."
What is our primary use case?
We primarily use it to provide a hierarchy in the data center, enterprise solutions, and high availability solutions.
What is most valuable?
The performance of this equipment is much better than other options. The warranty on offer is perfect for me as they attend to issues in a maximum of four hours or within the next business day.
The solution is easy to implement and quick to deploy.
The solution is very stable.
I found the scalability to always be good.
What needs improvement?
The technical support, in some cases, should be faster and could improve.
For how long have I used the solution?
I've been using the solution for ten years. It's been a decade. I've dealt with Cisco for a while.
What do I think about the stability of the solution?
The product is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability potential is very high. I can put many types of equipment on it and the solution will keep in the same level performance. It doesn't dip.
Currently, we have 1,000 people on the solution.
I do plan to implement the solution in future projects, as, so far, it has been issue-free and works very well.
How are customer service and support?
Technical support could be a bit more responsive.
How was the initial setup?
in terms of the initial setup, and how easy or hard it is, it depends on the technical knowledge base and on the person that will be implementing the solution.
I was working with data center providers, and, for us, with our level of knowledge, every time it was very easy to implement this equipment.
The deployment is pretty fast. After a couple of hours, you should have it up and running. We had a big team as well, which helped ensure it didn't take us long.
We have about 15 people at three technical levels that can handle maintenance tasks.
What about the implementation team?
I implemented the solution myself. I did not need an integrator or consultant to assist.
What was our ROI?
Likely, after three or so years, you may see an ROI.
What's my experience with pricing, setup cost, and licensing?
The licensing costs vary. If you buy a lot, the costs are lower, however, if you only need a few, the costs are very, very high.
You can also pay for additional support that guarantees four-hour or next-day resolutions.
What other advice do I have?
I am a solutions provider. We're consultants and we help other companies implement this solution.
I'd rate the solution at a nine out of ten.
I would recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Coordinator - Networking Team at a maritime company with 11-50 employees
Reliable but not very flexible
Pros and Cons
- "Catalyst Switches are reliable. We don't have major problems like lost connections, and we only have a minor issue with something every few months. In the last five years, a switch broke down once, and that was due to human error."
- "I can't use older Cisco devices with newer versions of the controller or switches. For example, if a switch was manufactured in 2014, I can't use it with a controller made in 2019. I have to change the switch so that I can upgrade my network or my devices. I don't have the option to update the version I have on the image of the AP or the controller."
What is our primary use case?
We use Catalyst switches to extend our network throughout the facility. It's a big facility, so we need to use switches the ABS to get the signal out to the entire facility.
What is most valuable?
I like Cisco because you are dealing with something old that the new generation doesn't know about, like telnet or how to configure the switch. I don't like simple GUIs where you can do everything with a click.
What needs improvement?
I can't use older Cisco devices with newer versions of the controller or switches. For example, if a switch was manufactured in 2014, I can't use it with a controller made in 2019. I have to change the switch so that I can upgrade my network or my devices. I don't have the option to update the version I have on the image of the AP or the controller.
Also, in the K5 Series of the switches — Cisco calls them "Core" switches — they have some commands that Catalyst doesn't support, so you have to know the command lines for two different devices to configure them. It's a bit confusing when you are working on both at the same time, and you have some problems, then you notice that you didn't use the correct command for that switch.
For how long have I used the solution?
I've been using Cisco Catalyst for five years, but I've only been working with the solution in-depth for the past few months.
What do I think about the stability of the solution?
Catalyst Switches are reliable. We don't have major problems like lost connections, and we only have a minor issue with something every few months. In the last five years, a switch broke down once, and that was due to human error.
How are customer service and support?
Cisco customer service is excellent. We had some issues with devices, and Cisco replaced them for us. We had some significant problems with one of the switches because they changed the image. It took a while, but overall, the support is good.
How was the initial setup?
It's not hard if you have some networking experience. I didn't deploy the switches by myself. We had some help from the vendor, and I supervised them.
What's my experience with pricing, setup cost, and licensing?
With some competitors, yes, it's about, let's say very high price. Half the price you can get Jupiter, or I think also, I forget the brand, TP-Link, you can have something like that, but half the price with it, with maybe also advanced features to deal with it.
What other advice do I have?
I would rate Cisco Catalyst switches seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Senior Infrastructure Solutions Specialist at a tech services company with 201-500 employees
Recommended for its abilities, durability, and the support
Pros and Cons
- "Cisco comes with built-in software access for network devices."
- "Cisco is dedicated to providing their customers with the latest technology, but it comes with a price. It's expensive when compared to competitors' products."
What is our primary use case?
My primary use case is providing Catalyst switches for the edge and campus networking. You may have lots of IoT switches, like surveillance access points and you need to implement IPE switches that deliver the power and networking through the endpoint sensors. Most of these are considered access switches. We then implement the distribution layer that links all of the access switches and network traffic, then move to the course switches that handle all the packets and connect all the buildings to each other. After, the core is connected to the firewall, from Cisco as well, to get out of building to the internet. So the core portfolio comes from access to the core. I end with the firewall and the routers to the internet.
Cisco's support is called SMARTnet, but we provide support to customers in case of any troubleshooting or if it's on-premises. We act as a mid-layer between the customer and Cisco. Most customers deploy it on-premises, but some prefer to build their own private cloud.
What is most valuable?
The most valuable feature is that Cisco comes with built-in software access for network devices. You may use SDN for SD-Access, so you don't need to configure each switch with its own configuration, but can deploy the configuration from a single point of management. You can also monitor the traffic and access for the users. Especially if they are using their own laptops, you can make a VLAN for each switch. Cisco is a very stable portfolio format considering the network features and the heavy duties of traffic.
What needs improvement?
The prices could be improved. Cisco is dedicated to providing their customers with the latest technology, but it comes with a price. It's very expensive and when compared to competitors' products, like HP or Aruba, this is the most expensive one.
I can't think of any additional features I would like to see in the next version. The features included are sufficient.
For how long have I used the solution?
I have been working with Cisco Catalyst for more than ten years.
What do I think about the stability of the solution?
Cisco is famous for its stability and operating system. It's a very stable platform for heavy-duty network traffic.
What do I think about the scalability of the solution?
Catalyst is easy to scale, especially because of stacking. The stack member can reach out to each member per the tech stack group as well as for Catalyst. As long as you have a sufficient number of ports in the core and distribution, you can scale and connect as much as you need in the access layers. If you exceed the number of ports existing in the distribution, you can add another distribution layer and connect them together to extend the number of endpoints.
How are customer service and support?
I have been satisfied with technical support. Especially when it comes to hardware attachments, their response is very fast, and almost by the next business day, we're able to go and replace it on-premises for a customer.
How was the initial setup?
The process was simple and straightforward. Most of us started our first year by taking Cisco courses, so we are talented at implementing and configuring Cisco switches. It depends on the project, but if you are looking at full premises with maybe 20 switches, the setup should take around three or four days.
What about the implementation team?
We implemented through an in-house team. We are partnered with Cisco and have our own professional service team certification in data center, networking, security, and collaboration systems.
What's my experience with pricing, setup cost, and licensing?
This is expensive, even when compared to competitors' products.
The Catalyst doesn't come with licensing, but it comes with models. It comes with nine key series, each with its own purpose: some are for access, some for distribution, and some for the core, so it's not a matter of licensing. The only licensing that you are using with Catalyst is either the Essential or Advantage licensing, which represents Layer 2 or Layer 3 switches. If you are going to use Layer 3 for routing, use the Advantage license. Otherwise, use the Essential license, which is meant for the access switches.
Which other solutions did I evaluate?
Dell EMC has a magnificent working portfolio, but customers still may not trust its durability and reliability. Most customers will choose Cisco rather than Dell EMC, even though Dell EMC has a reliable reputation and is very cost-effective. Yet, from my side as a partner and someone who works a lot with technology, I would recommend Dell EMC for customers with a smaller budget that needs a flexible and a cost-effective solution, rather than picking a small solution from Cisco. I would commit to buying a large solution from Dell EMC, then going with a reliable solution provider.
What other advice do I have?
I would recommend Cisco Catalyst for its abilities, durability, and the support. Cisco is very familiar—all engineers know Cisco very well—and we can handle the troubleshooting and configuration.
The Advantage license is suitable for large companies. All of the oil and gas sectors use the Advantage license for their switches. Even they are not going to use all the layers or access switches, but they invest a lot and have a huge budget for networking. For a small or medium company, you could use and split the Essential license and the Advantage one based on building needs in order to optimize the cost and make sure your solution is cost-effective.
I would rate Cisco a nine out of ten. Not a ten because of the high price.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr.Manager at a energy/utilities company with 10,001+ employees
Highly scalable and easy to manage
Pros and Cons
- "We can have multiple Cisco switches, like seven or eight, on a stack for 300 users. So it is highly scalable and easy to manage."
- "I think one switch should go beyond the 10 gig connectivity to 40 gigs."
What is our primary use case?
We are using all the three hierarchal models of Cisco Catalyst: 2960, 4500, and 6800. It is perfect for an enterprise setup where you have multiple buildings and you want to aggregate in a single building.
What needs improvement?
I think one switch should go beyond the 10 gig connectivity to 40 gigs.
For how long have I used the solution?
I've been working with Cisco Catalyst switches for more than 10 years.
What do I think about the stability of the solution?
Cisco Catalyst switches are resilient.
What do I think about the scalability of the solution?
We can have multiple Cisco switches, like seven or eight, on a stack for 300 users. So it is highly scalable and easy to manage. There are 15,000 users on our campus total.
How was the initial setup?
Installing Catalyst Switches is straightforward, just like with any other Cisco device. For the Alto switch, it hardly takes 20 or 30 minutes. I believe we used a configurator. All in, it takes seven to eight people to deploy because we have a large number of switches. And on the operations team, we have seven to eight people managing them.
What other advice do I have?
I rate Cisco Catalyst switches nine out of 10. I would definitely recommend them to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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