The main use case usually depends on the client itself. We are operating as system integrators with numerous customers and different software vendors.
Enterprise Network Engineer at IE Network Solutions PLC
High-performance solution that can accommodate growing network demands
Pros and Cons
- "It enables fast data transfer rates, while offering stable and consistent network performance."
- "With most of the Cisco devices and models, we faced a slight decrease in speed during the initial setup and while restarting the system"
What is our primary use case?
What is most valuable?
When deciding on the system, most of the clients check for switching capacity and Cisco Catalyst Switches is a very good solution for that purpose. It enables fast data transfer rates while offering stable and consistent network performance.
What needs improvement?
With most of the Cisco devices and models, we faced a slight decrease in speed during the initial setup and while restarting the system. The performance of the solution itself is really good.
For how long have I used the solution?
I have been employing this solution for a year and a half.
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What do I think about the stability of the solution?
I would rate the stability ten out of ten.
What do I think about the scalability of the solution?
The scalability depends on the device that is used and the client's requests, but overall, it is a scalable solution that can accommodate growing network demands.
How are customer service and support?
Cisco provides comprehensive support and advanced management capabilities, including remote configuration and monitoring options. We had a small issue with the data center so we had to engage with the tech team, and their service was exceptional. I rate it ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was not complex at all. The only issue with the setup is that it takes a lot of time for the system to be deployed.
What about the implementation team?
The deployment of the solution is based on specific networking needs so the timing and the whole process depends on the complexity of the project.
What's my experience with pricing, setup cost, and licensing?
I would say that the pricing of the solution falls within the moderate to higher range. It is still quite reasonable for the provided service. I rate it seven out of ten.
What other advice do I have?
I highly recommend Cisco Catalyst Switches as they facilitate the creation of network segments and VLAN configurations for smooth traffic management and security. I rate it ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:

Hybrid Cloud & Infrastructure Operations at a tech services company with 10,001+ employees
A stable and easy-to-deploy solution with quick support and DHCP feature
Pros and Cons
- "I recently discovered the DHCP feature. There is a feature with which you can make the core act as a DHCP server, and it will distribute the IPs for every device. I discovered this feature recently, and it is very nice."
- "Its price can be improved. Some devices can be very expensive."
What is our primary use case?
We are supporting many clients. Some of them have Cisco switches, and some of them have HPE. We are supporting their network and solving any requests. We are doing troubleshooting for them. For most of the clients, we do full support of the network, but it also depends on the service that they took from our company. Some of them don't give us access to their core switches, which is very rare. Most of the clients give us full access. If they need, for example, a new route, we edit the VLAN port configuration, port channels, etc.
We are also managing the wireless controller for all clients. We are supporting them by creating the wireless connection and changing the password periodically.
What is most valuable?
I recently discovered the DHCP feature. There is a feature with which you can make the core act as a DHCP server, and it will distribute the IPs for every device. I discovered this feature recently, and it is very nice.
What needs improvement?
Its price can be improved. Some devices can be very expensive.
For how long have I used the solution?
I have been working with this solution for around two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
If you follow the recommendation of Cisco, it is scalable. Sometimes, when there is anything wrong with it, we open a ticket with Cisco, and they recommend upgrading the IOS.
We have many clients here. Most of them have Cisco. We have three clients with HPE.
How are customer service and support?
They are very nice and very quick.
How was the initial setup?
Most of them are easy, especially if you have a stack solution. If it is arranged as a stack, it would be very easy to do an installation, and it also takes a shorter time than the standalone. One of the clients I worked with had a stack solution, and it was very easy. We just had to erase everything, put the new switch in there, and connect the stack cables and power cables. That was it. Sometimes, it can take the configuration from the flash.
The number of people required depends on the topology. If it is a big topology, you need two or three people. If it is a small topology, you need less number of people.
What's my experience with pricing, setup cost, and licensing?
It is overpriced. Some devices can be very expensive.
Most of the clients have a contract with Cisco for two or three years.
What other advice do I have?
There are different categories of switches. There are Layer 2 and Layer 3 switches. In Layer 2 switches, 2650 is nice. It is a good switch. In Layer 3, most of the switches are good.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Cisco Catalyst Switches
May 2025

Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Presales Systems Engineer at a tech services company with 501-1,000 employees
DNA and SDN enable us to provide a full solution to our customers
Pros and Cons
- "If we are providing a switching solution, it's not just switching, it's a whole solution with DNA. That is where the whole concept of Network Management and Network Assurance comes in. So Catalyst plays a big role in putting everything together and providing a whole solution to the customer."
- "One good feature is UPOE. Another is having a built-in controller, the customer doesn't have to ask for another controller. For example, you get a built-in controller with the C650. And two-port is one of the premium factors from Cisco."
- "Dell switching is coming up with a solution where you can put your own OS inside their switching infra. That is where they are talking about open networking. We can show that our Cisco is also an open-source. We are open to different switching operating systems if the customer is willing to put it in. We can support multiple operating systems inside the switching infrastructure. It removes the hardware and software dependency on each other. That is where I think there can be room for improvement. Then we can talk about open networking and that is where Cisco can also come up with open networking access."
What is our primary use case?
The use case will depend on the customer's requirements. Generally, if they want the access layer, the 2960 works pretty well. If they are in the SMB market, we go with the SZ series which is okay. If the primary use case is more on the PoE side, Catalyst switches give the most. And with respect to two-port, the 2960 is better.
How has it helped my organization?
With respect to the technology, when we talk about DNA and SDN as a whole concept, that is where, as a partner, our pitching point is, where we can show our edge to the customer. For example, if we are providing a switching solution, it's not just switching, it's a whole solution with DNA. That is where the whole concept of Network Management and Network Assurance comes in. So Catalyst plays a big role in putting everything together and providing a whole solution to the customer.
Regarding security, with Stealthwatch, Catalyst switches play an important role as well.
When we talk to the customer, giving a full solution is important. From the switching to the network DNA to the security, I can deliver the whole thing with Cisco. That is how I position things when I go to the customer. We don't just go and talk about switches. We talk about the total solution that Cisco can give.
What is most valuable?
One good feature is UPOE. Another is having a built-in controller, the customer doesn't have to ask for another controller. For example, you get a built-in controller with the C650. And two-port is one of the premium factors from Cisco.
Something I like about the 2960-XR is that you get a lot of Layer 3 features.
What needs improvement?
One issue is that the competition is giving a lifetime warranty, whereas Cisco has a limited warranty on most of it.
Also, Dell switching is coming up with a solution where you can put your own OS inside their switching infra. That is where they are talking about open networking. We can show that our Cisco is also an open-source. We are open to different switching operating systems if the customer is willing to put it in. We can support multiple operating systems inside the switching infrastructure. It removes the hardware and software dependency on each other. That is where I think there is room for improvement so we can talk about open networking. Cisco should also come up with open networking access.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
In terms of stability, Cisco is the premium solution in the market. It has a cost, but it gives you that stability. That is one thing Cisco has always delivered. That is without doubt, from my perspective and also from a customer perspective. They know that reliability and stability are prime features of Cisco.
How was the initial setup?
I really haven't found any issues with respect to delivering the solution. If you talk about security I would give you a different picture. But with respect to just Catalyst, there are no issues. It is totally straightforward.
What's my experience with pricing, setup cost, and licensing?
Pricing is an issue I have been facing, in comparison with HPE or Juniper. The Nexus series is out of the question right now. Scalability is more an issue on the pricing side and less on the technology side.
What other advice do I have?
I will always tell you to go with Cisco Catalyst 9000 Series. That is the one to go with because you never know - any day, Cisco could make certain devices or certain components of a switch end-of-life. That is always a concern for our customers: "Are you giving me a product that is not end-of-life?. Will it not go end-of-life in the coming years? I need that assurance." I always tell customers to take a device that is very new so at least it's unlikely to go end-of-life in the near future.
So Catalyst 9000 is the one we are positioning because it has a lot of new features, plus it is new in the market. If a customer asks, "Should I go with 3850 or the 9000 Series, I will say that they should go with 9000 Series because the 3850 is an older version and costs almost the same. The 3850 has been on the market for a longer time. You never know when it will go end-of-life in the coming five years or seven years.
I would rate Catalyst at eight out of 10, from my experience. I have mentioned, above, a couple of things that Cisco can come up with, technically as well as commercially. All these aspects lead me to rate it an eight. Those technical and commercial differences mean we have to work hard.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager at a tech services company with 1-10 employees
Great equipment with good performance and an excellent warranty
Pros and Cons
- "The solution is easy to implement and quick to deploy."
- "The technical support, in some cases, should be faster and could improve."
What is our primary use case?
We primarily use it to provide a hierarchy in the data center, enterprise solutions, and high availability solutions.
What is most valuable?
The performance of this equipment is much better than other options. The warranty on offer is perfect for me as they attend to issues in a maximum of four hours or within the next business day.
The solution is easy to implement and quick to deploy.
The solution is very stable.
I found the scalability to always be good.
What needs improvement?
The technical support, in some cases, should be faster and could improve.
For how long have I used the solution?
I've been using the solution for ten years. It's been a decade. I've dealt with Cisco for a while.
What do I think about the stability of the solution?
The product is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability potential is very high. I can put many types of equipment on it and the solution will keep in the same level performance. It doesn't dip.
Currently, we have 1,000 people on the solution.
I do plan to implement the solution in future projects, as, so far, it has been issue-free and works very well.
How are customer service and support?
Technical support could be a bit more responsive.
How was the initial setup?
in terms of the initial setup, and how easy or hard it is, it depends on the technical knowledge base and on the person that will be implementing the solution.
I was working with data center providers, and, for us, with our level of knowledge, every time it was very easy to implement this equipment.
The deployment is pretty fast. After a couple of hours, you should have it up and running. We had a big team as well, which helped ensure it didn't take us long.
We have about 15 people at three technical levels that can handle maintenance tasks.
What about the implementation team?
I implemented the solution myself. I did not need an integrator or consultant to assist.
What was our ROI?
Likely, after three or so years, you may see an ROI.
What's my experience with pricing, setup cost, and licensing?
The licensing costs vary. If you buy a lot, the costs are lower, however, if you only need a few, the costs are very, very high.
You can also pay for additional support that guarantees four-hour or next-day resolutions.
What other advice do I have?
I am a solutions provider. We're consultants and we help other companies implement this solution.
I'd rate the solution at a nine out of ten.
I would recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of Product Management at a engineering company with 11-50 employees
Reliable, good scalability, and easy to configure through the command-line interface
Pros and Cons
- "One of the most valuable features is the MatchBox Switch."
- "They need to simplify the Web GUI and make it easier to use, and more intuitive for the users."
What is our primary use case?
I use this solution for AV, Audio-Video applications, over IP solutions. It's to forward Audio-Video IP packets based on the ITMP protocol. I also needed a POE port to power the transmitters and receivers.
What is most valuable?
One of the most valuable features is the MatchBox Switch.
What needs improvement?
I used to use the CLI, the command line, but some users may want to use the Web GUI.
They need to simplify the Cisco 2960 Web GUI control, but not the entire version or the functionality for the Web GUI control.
IT people will most often use the CLI to configure the Cisco Switch.
They need to simplify the Web GUI and make it easier to use, and more intuitive for the users.
For how long have I used the solution?
I have more than ten years of experience working with Cisco Switches.
What do I think about the stability of the solution?
It's stable. The Catalyst Switches are reliable.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and technical support?
I have not contacted Cisco technical support.
There are several training videos available on YouTube.
If you Google, you can very easily gather material or training videos on how to configure the Cisco switch.
The Cisco website itself is too complicated for the user and there are too many things on it. If the users are not familiar with Cisco, it's very difficult to find useful information on the Cisco website.
In general, I don't use the Cisco website. I just Google the Cisco user manual or training video on YouTube to learn how to configure some features.
How was the initial setup?
If you are familiar with the Cisco Switch, it is pretty straightforward to configure it using the CLI.
If you are not familiar, in general, you will use the Web GUI.
What other advice do I have?
There are several YouTube videos available to help configure the Cisco switches. It is very easy to configure them.
I would rate Cisco Catalyst Switches and eight out of ten. It's a pretty good switch.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Telecommunication Department Head at a energy/utilities company with 1,001-5,000 employees
Reasonably priced with good routing capabilities but needs to be more stable
Pros and Cons
- "The installation process is very straightforward."
- "We would like the solution to be more stable."
What is our primary use case?
The solution is primarily used for getting network switching and routing for the telephone exchange here.
What is most valuable?
The solution is rather inexpensive.
The product has very good routing capabilities.
The installation process is very straightforward.
What needs improvement?
We would like the solution to be more stable.
For how long have I used the solution?
I've been using the solution for about five years or so. It's been a while.
What do I think about the stability of the solution?
The solution's stability is questionable. It's something they could work on. It would be ideal if it had better performance and reliability.
How are customer service and technical support?
I've bever dealt directly with technical support as everything so far has been fine. We haven't had any issues or required any assistance so far.
Which solution did I use previously and why did I switch?
We previously used Huawei switches, however, we do not use them anymore. We have completely moved away from them.
How was the initial setup?
We have found that the installation process isn't overly complex or difficult. It was pretty straightforward and simple for us. We didn't face any complexity issues.
For every switch, it took a few hours to be adjusted and managed.
We only needed one technical person for deployment and maintenance.
What about the implementation team?
We had a manager that was able to handle the initial setup. We didn't hire any consultants or integrators.
What's my experience with pricing, setup cost, and licensing?
We found the product to be reasonably priced. It's not too expensive.
We do not pay a licensing fee to use the product.
What other advice do I have?
We use various versions of the solutions, including versions 12 and 15X.
I'd rate the solution at a seven out of ten. We're mostly happy with the product.
I'd recommend the solution to other users and companies.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Customer Engineering South (Presales) at a comms service provider with 1,001-5,000 employees
Robust hardware with good documentation and good support
Pros and Cons
- "Cisco provides very good support services."
- "The pricing could be better. Cisco is quite expensive."
What is our primary use case?
LAN access, distribution and core.
How has it helped my organization?
We are Cisco partner and sell Cisco solutions, we have sold this platform for last 20 years. Its quite robust and work in worst environmental conditions.
What is most valuable?
In terms of the switches, the uptime and the robustness of the hardware are the most valuable aspects.
Cisco devices are quite good. They do not fail specially the Catalyst Switches.
The solution offers quite a robust infrastructure, hardware-wise.
Cisco provides very good support services.
Cisco is improving and investing in R&D right now. They are investing a lot in research, and keep improving their products.
For example, they have recently launched the SDA, SDWAN, ACI etc. Software Defined-Solutions, in which you can automate your operations and enhance your operations, and avoid manual stuff.
What needs improvement?
With their constant innovation and investment in R&D, there isn't really very much the solution isn't lacking or building upon in terms of features.
The pricing could be better.
For how long have I used the solution?
We've been using Catalyst for long time. It's a very old Cisco brand, I have been deploying catalyst switches for last 20 years.
What do I think about the stability of the solution?
The solution is extremely stable.
What do I think about the scalability of the solution?
You can scale the solution quite well. It's good in that regard.
How are customer service and technical support?
We're quite happy with their support services. They also offer very good documentation.
Which solution did I use previously and why did I switch?
Since we are reseller / partner we sell different vendors solutions.
How was the initial setup?
The initial setup is very easy.
On top of that, they have complete documentation available on their website. Whatever scenario you are deploying, you can search for an example of it on their website. That can help guild you during the process.
What was our ROI?
We are reseller / partner.
What's my experience with pricing, setup cost, and licensing?
licensing model is changing from perpetual licenses to subscription based licensing. Subscription based licensing model is cheaper but reoccur every year or 3, 5 or 7 years.
Which other solutions did I evaluate?
Not relevant.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Reliable, stable, and provides good performance for its price
Pros and Cons
- "The product is reliable."
- "The product could be more user-friendly."
What is most valuable?
The product is reliable. The performance is good.
What needs improvement?
The product could be more user-friendly. The tool is not easy to manage or integrate.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
The tool is stable. I rate the stability a nine out of ten. We need to dive into it and know what we're doing. It's not straightforward. We can’t just go to the web GUI and check.
What do I think about the scalability of the solution?
I rate the tool’s scalability an eight out of ten. We need to know the command lines to expand them. It is not GUI-based. The number of users varies from 100 to 5000. The usage depends on the requirements.
How are customer service and support?
We have to go through a long process. It is not quite straightforward.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We used other solutions before. We chose Cisco because of its reliability. The choice also depends on the cost versus the performance of the solution.
How was the initial setup?
The initial setup was complex. The deployment takes an hour.
What's my experience with pricing, setup cost, and licensing?
The price could be improved. We must have a relevant partnership with Cisco.
What other advice do I have?
Overall, I rate the product an eight or nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: May 2025
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