We primarily use the solution for both corporate and data centers.
Software Engineer at a comms service provider with 51-200 employees
Easy to install, simple to configure, and user-friendly
Pros and Cons
- "We find the product very easy to use."
- "The solution is very stable and the performance is good."
- "The product is expensive."
What is our primary use case?
What is most valuable?
The solution is very stable and the performance is good.
It's easy to configure.
We find the product very easy to use.
The solution can scale.
The installation process is easy.
What needs improvement?
You need to predict your scaling considerations at the outset.
The product is expensive.
For how long have I used the solution?
I've been using the solution for five years.
Buyer's Guide
Cisco Catalyst Switches
June 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches and it doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution is scalable, however, you need to plan for future scaling at the outset, otherwise, you will be limited.
How are customer service and support?
We are quite satisfied with technical support. They are helpful and responsive.
How was the initial setup?
The initial setup is very straightforward and simple. It's not overly complex or difficult at all.
What about the implementation team?
We handled the implementation ourselves in-house.
What's my experience with pricing, setup cost, and licensing?
The solution could be cheaper. It's a bit expensive.
There aren't any extra costs for licensing or customization.
What other advice do I have?
I'd rate the solution at a nine out of ten. We're quite happy with its capabilities.
I would recommend the solution to other users and companies.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network System Specialist at a tech services company with 51-200 employees
Great technical support with very good scalability capabilities and good stability overall
Pros and Cons
- "Technical support is always very helpful and fast to respond."
- "The product is very strong, much stronger than other options on the market, for example, Dell and HPE, and the software is excellent."
- "The product should work on its pricepoints. It's an expensive solution."
What is our primary use case?
We use the solution for its switches. It's very similar to Dell or HPE - only much stronger.
What is most valuable?
The product is very strong. It's much stronger than other options on the market, for example, Dell and HPE.
The software is excellent.
Overall, the solution works very well and we don't have any real complaints in terms of its capabilities.
The product has been very stable and extremely reliable over the years.
You can scale the product quite well.
Technical support is always very helpful and fast to respond.
The stability has been great over the years.
What needs improvement?
The product should work on its pricepoints. It's an expensive solution. It's the main complaint I hear from people.
For how long have I used the solution?
At this point, I've been working with the solution for seven or eight years. It's been quite a while.
What do I think about the stability of the solution?
The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. We've been happy with its performance and its stability.
What do I think about the scalability of the solution?
The product can scale very well. When it comes to doing something like stacking - for example, stacking switches, of course, it is very simple to accomplish. It's very easy to stack two or more switches in order to expand the solution out. A company shouldn't have any issues with doing so.
We have a client that has 800 users and up on the solution.
We do plan to continue to use the solution into the future.
How are customer service and technical support?
Technial support responds quickly. They're very good at being timely. They also have a very good forum where you can ask your questions if you want to.
Overall, it's very easy to get in touch with them and to find the answers you need to resolve issues. We're quite satisfied with eh level of support they provide to us.
Which solution did I use previously and why did I switch?
Veeam Backup and Replication High-Rated Course
How was the initial setup?
The initial setup is not too complex. It's pretty straightforward. For setting up the access layer, it takes about half an hour, which isn't that long. However, for the correlator - and that includes designing and drawing the map of the network and tasks such as that, it takes a few days.
What about the implementation team?
We're actually consulting and doing a project for a state company in Tehran, for more than 800 switches. We can assist clients in the implementation process if they would like s to.
What was our ROI?
Veeam Backup and Replication High-Rated Course
What's my experience with pricing, setup cost, and licensing?
The solution is quite expensive. There are less expensive options on the market. The pricing can be a pain point for some companies.
What other advice do I have?
I work often with the 3,000 and 4,000 series versions. It's not necessarily the latest version all the time.
I'd recommend this solution to other organizations.
Overall, we've been quite satisfied with their level of service. I would rate them ten out of ten. They've worked perfectly over the years.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Catalyst Switches
June 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
Straightforward to upgrade, simple to configure, and good online community support
Pros and Cons
- "Cisco Catalyst Switches are easy to use, simple to configure, and straightforward to upgrade. Additionally, CDN has been very helpful for separation."
- "The solution could improve by adding a user-friendly GUI. We use third-party applications for log monitoring that are expensive and if Cisco could provide log monitoring as part of this solution it would be beneficial."
What is our primary use case?
We are using this solution as a switch for networks.
What is most valuable?
Cisco Catalyst Switches are easy to use, simple to configure, and straightforward to upgrade. Additionally, CDN has been very helpful for separation.
What needs improvement?
The solution could improve by adding a user-friendly GUI. We use third-party applications for log monitoring that are expensive and if Cisco could provide log monitoring as part of this solution it would be beneficial.
For how long have I used the solution?
I have been using this solution for approximately six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have approximately 200 users using this solution in my organization.
How are customer service and technical support?
We have not used the technical support from Cisco. However, we have used Cisco Forums where we can write a question and one of the technical engineers will respond.
How was the initial setup?
The installation is not difficult, it comes with good documentation that can be followed.
What about the implementation team?
We did the implementation of the solutions.
What other advice do I have?
I rate Cisco Catalyst Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Manager at a non-profit with 51-200 employees
Highly stable, top quality hardware and features
Pros and Cons
- "Overall top of the line solution."
- "The solution could be easier to use, you need a certificate to use it."
What is our primary use case?
We use this solution as a networking switch for a data center.
What is most valuable?
Overall top of the line solution.
What needs improvement?
The solution could be easy to use, you need a certificate to use it.
For how long have I used the solution?
I have been using this solution for approximately ten years.
What do I think about the stability of the solution?
The solution is highly stable.
What do I think about the scalability of the solution?
The solution is not able to scale because you would need to purchase more hardware.
Everybody in my organization is using the solution.
How are customer service and technical support?
We have not needed to contact technical support because we are using managed services which gives us support when needed.
How was the initial setup?
The installation and implementation are not easy.
What about the implementation team?
We are using managed services for the implementation of the solution.
A normal deployment can take from one to two months. However, this depends on the size of the site.
What's my experience with pricing, setup cost, and licensing?
There is a license required for the use of this solution and we pay annually.
Which other solutions did I evaluate?
I have evaluated Meraki switches which is an easier version of Cisco Catalyst Switches.
What other advice do I have?
This solution is the best in the market but there are some limitations. I am moving to the Meraki solution because it is easier to use.
I would recommend this solution to others.
I rate Cisco Catalyst Switches an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Electronic Engineer at eBTel Cia. Ltda.
Is stable, configurable, durable, and easy to manage
Pros and Cons
- "Cisco Catalyst Switches is very stable, configurable, and durable, and it is also easy to manage."
- "It would be good if Cisco Catalyst Switches could align maintenance with one version. Also, the protocols for management should be better."
What is our primary use case?
My customers are using Cisco Catalyst Switches for communication in different areas in the enterprise. My customers who use this solution are medium sized companies.
What is most valuable?
I think this solution is very good. I manage other solutions, and compared with those, Cisco Catalyst Switches is very stable, configurable, and durable. It is also easy to manage.
This solution is cheaper than other solutions.
What needs improvement?
It would be good if Cisco Catalyst Switches could align maintenance with one version.
Also, the protocols for management should be better.
For how long have I used the solution?
I have about five years of experience with this solution.
What do I think about the stability of the solution?
It is a stable solution.
How are customer service and technical support?
Technical support is good.
What's my experience with pricing, setup cost, and licensing?
Compared to the price of other solutions such as Huawei and HP, Cisco Catalyst Switches is a cheaper solution.
Which other solutions did I evaluate?
My customers have evaluated Huawei and HP.
What other advice do I have?
I recommend Cisco Catalyst Switches and rate it at nine on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Branch Manager / Team Leader at Bank Al Habib Limited
High performance, durable, and good technical support
Pros and Cons
- "The most valuable features are performance, speed, and durability."
- "In an upcoming release, adding SD-WAN capabilities would be a big advantage for our company."
What is our primary use case?
We use this solution as a network switch in banking and financial environments.
What is most valuable?
The most valuable features are performance, speed, and durability.
What needs improvement?
In an upcoming release, adding SD-WAN capabilities would be a big advantage for our company.
For how long have I used the solution?
I have been using this solution for approximately 10 years.
What do I think about the stability of the solution?
We have found the stability very good in this solution.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and technical support?
We have licenses to have 24/7 technical support from Cisco directly. We have been satisfied with the support we have been receiving.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is reasonable.
What other advice do I have?
In the future, we are going to implement the 2960-X next-generation version instead of this legacy solution we are using now which will have some added benefits.
I rate Cisco Catalyst Switches an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Product Management at a engineering company with 11-50 employees
Reliable, good scalability, and easy to configure through the command-line interface
Pros and Cons
- "One of the most valuable features is the MatchBox Switch."
- "It's stable; the Catalyst Switches are reliable."
- "They need to simplify the Web GUI and make it easier to use, and more intuitive for the users."
What is our primary use case?
I use this solution for AV, Audio-Video applications, over IP solutions. It's to forward Audio-Video IP packets based on the ITMP protocol. I also needed a POE port to power the transmitters and receivers.
What is most valuable?
One of the most valuable features is the MatchBox Switch.
What needs improvement?
I used to use the CLI, the command line, but some users may want to use the Web GUI.
They need to simplify the Cisco 2960 Web GUI control, but not the entire version or the functionality for the Web GUI control.
IT people will most often use the CLI to configure the Cisco Switch.
They need to simplify the Web GUI and make it easier to use, and more intuitive for the users.
For how long have I used the solution?
I have more than ten years of experience working with Cisco Switches.
What do I think about the stability of the solution?
It's stable. The Catalyst Switches are reliable.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and technical support?
I have not contacted Cisco technical support.
There are several training videos available on YouTube.
If you Google, you can very easily gather material or training videos on how to configure the Cisco switch.
The Cisco website itself is too complicated for the user and there are too many things on it. If the users are not familiar with Cisco, it's very difficult to find useful information on the Cisco website.
In general, I don't use the Cisco website. I just Google the Cisco user manual or training video on YouTube to learn how to configure some features.
How was the initial setup?
If you are familiar with the Cisco Switch, it is pretty straightforward to configure it using the CLI.
If you are not familiar, in general, you will use the Web GUI.
What other advice do I have?
There are several YouTube videos available to help configure the Cisco switches. It is very easy to configure them.
I would rate Cisco Catalyst Switches and eight out of ten. It's a pretty good switch.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Operations Section Head at Toyota Motor Philippines Corporation
Enterprise-grade networking switches that are stable and scalable
Pros and Cons
- "I like everything about Cisco Catalyst Switches. It's both stable and scalable."
- "The price could be better. For Cisco, there is no need for improvement except for the price. It's expensive."
What is our primary use case?
We use Cisco Catalyst Switches for the local area network.
What is most valuable?
I like everything about Cisco Catalyst Switches. It's both stable and scalable.
What needs improvement?
The price could be better. For Cisco, there is no need for improvement except for the price. It's expensive.
For how long have I used the solution?
We have been using Cisco Catalyst Switches for about ten years.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
Cisco Catalyst Switches are scalable. We have about 1,300 users.
How are customer service and technical support?
Technical support was okay.
How was the initial setup?
The initial setup and installation were straightforward. For configuration, it took around ten minutes. For the maintenance, we have two network administrators—just two personnel.
What's my experience with pricing, setup cost, and licensing?
It's expensive.
What other advice do I have?
I would recommend this solution to new users.
On a scale from one to ten, I would give Cisco Catalyst Switches a ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Firewall Engineer at a marketing services firm with 1-10 employees
Extremely stable, scalable, and excellent technical support
Pros and Cons
- "I have found this solution to be extremely stable."
- "I would recommend this solution to others, it is very good."
- "The price of this solution could be reduced, it is expensive and I am using an annual license."
What is our primary use case?
I am using this solution as a network switch for my clients.
For how long have I used the solution?
I have been using the solution for many years.
What do I think about the stability of the solution?
I have found this solution to be extremely stable.
What do I think about the scalability of the solution?
The solution is scalable and there are approximately 700 people using the solution in one client's organization. I have plans to keep using the solution in some cases.
How are customer service and technical support?
The technical support of Cisco is very good.
Which solution did I use previously and why did I switch?
I have previously used HP, Jupiter, and Fortinet solutions.
How was the initial setup?
The installation should be done by someone that knows Cisco solutions very well. I am certified in the solution so it was not difficult for me.
What about the implementation team?
I have done the implementation myself but in some circumstances, I need assistance from Cisco.
What's my experience with pricing, setup cost, and licensing?
The price of this solution could be reduced, it is expensive and I am using an annual license.
What other advice do I have?
I would recommend this solution to others, it is very good.
I rate Cisco Catalyst Switches a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Telecommunication Department Head at a energy/utilities company with 1,001-5,000 employees
Reasonably priced with good routing capabilities but needs to be more stable
Pros and Cons
- "The installation process is very straightforward."
- "The product has very good routing capabilities."
- "We would like the solution to be more stable."
- "The solution's stability is questionable."
What is our primary use case?
The solution is primarily used for getting network switching and routing for the telephone exchange here.
What is most valuable?
The solution is rather inexpensive.
The product has very good routing capabilities.
The installation process is very straightforward.
What needs improvement?
We would like the solution to be more stable.
For how long have I used the solution?
I've been using the solution for about five years or so. It's been a while.
What do I think about the stability of the solution?
The solution's stability is questionable. It's something they could work on. It would be ideal if it had better performance and reliability.
How are customer service and technical support?
I've bever dealt directly with technical support as everything so far has been fine. We haven't had any issues or required any assistance so far.
Which solution did I use previously and why did I switch?
We previously used Huawei switches, however, we do not use them anymore. We have completely moved away from them.
How was the initial setup?
We have found that the installation process isn't overly complex or difficult. It was pretty straightforward and simple for us. We didn't face any complexity issues.
For every switch, it took a few hours to be adjusted and managed.
We only needed one technical person for deployment and maintenance.
What about the implementation team?
We had a manager that was able to handle the initial setup. We didn't hire any consultants or integrators.
What's my experience with pricing, setup cost, and licensing?
We found the product to be reasonably priced. It's not too expensive.
We do not pay a licensing fee to use the product.
What other advice do I have?
We use various versions of the solutions, including versions 12 and 15X.
I'd rate the solution at a seven out of ten. We're mostly happy with the product.
I'd recommend the solution to other users and companies.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2026
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