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reviewer1331349 - PeerSpot reviewer
IT infrastructure manager at a legal firm with 51-200 employees
Real User
Apr 17, 2020
Scalable, reliable, and it is easy to find trained engineers
Pros and Cons
  • "The biggest advantage of having this solution is that it is easy to find engineers, and they are cheaper than hiring HP engineers."
  • "I would like to see better compatibility between Cisco and other vendors."

What is our primary use case?

I design, implement, and troubleshoot networks that use Cisco switches. I am involved in every part of the design, including wireless.

What is most valuable?

The biggest advantage of having this solution is that it is easy to find engineers, and they are cheaper than hiring HP engineers. HP engineers are difficult to find and you have to train them, which brings up the price of an HP solution.

What needs improvement?

Cisco switches are really expensive compared to other solutions, which is something that should be improved. They are almost double in price.

As of late, Cisco has been moving from one technology to the next and they don't support each other. If you want new features then you have to buy a new product and forget about the old one. This is from a licensing perspective. For example, the Cisco DNA license versus then Cisco One license are things that I don't know about.

I would like to see better compatibility between Cisco and other vendors. There are a lot of features that are for Cisco devices only, and when you bring in a second or third vendor there are a lot of problems. Fixing this incompatibility would be an improvement. I have not tried a lot of other brands, but I have connected both Huawei and Aruba Wireless with Cisco. Connecting Huawei with Aruba Wireless works well with no hangs. However, connecting Cisco and Huawei is terrible. Sometimes you have to restart one, whereas other times you have to restart the other. I do not recommend mixing equipment between these two companies.

For how long have I used the solution?

I have been working with Cisco Catalyst switches for close to 11 years.

Buyer's Guide
Cisco Catalyst Switches
February 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.

What do I think about the stability of the solution?

If the switch is set up properly in the first place then you don't need to come back to do anything with it. This is especially true with the Catalyst 3750. It is the most stable thing in the world. I have found that some of the newer switches will hang or lose their configuration, but this never happened with the 3750.

For example, I have faced a lot of problems with the 3850, especially if there are Aruba access points. Sometimes, it will just reject the access point, although when I bring a new one, it will allow it. Sometimes the VLAN, itself, hangs. Then you can put in another VLAN and it will work. There are a lot of mysterious things that I could not find an explanation for.

What do I think about the scalability of the solution?

I have not faced any problem with scalability.

In my opinion, the Catalyst switches are for enterprise-level organizations with 5,000 or more employees. If there are 1,000 or fewer employees then any switch will manage.

Some of the places I have worked in had networks with 20,000 to 70,000 users. 

How are customer service and support?

I have not contacted technical support from Cisco. I have friends and colleagues who have received support but I just keep reading, then trial and error until I get it. I wouldn't want to pay for support if I don't use it. The only time I would require support is a hardware failure.

I have worked on two projects in the past where support licenses were purchased for a year. What I found was that I could purchase four additional switches and in total, they would cost less than the support. Those switches then go into storage and if one of the others fails then a replacement is available. Ultimately, it is much, much cheaper.

Which solution did I use previously and why did I switch?

I have always used Cisco networking solutions, although we are opening a new branch and I think that this time, we will use HP. They do not want to pay one to two million dollars for IT infrastructure. With HP, if they have to pay half a million then they will approve it.

I have experience with a hybrid environment where it was a Cisco LAN and an HP Aruba wireless LAN, and I didn't like it. I was losing some great options. Based on that experience, I think that all of the hardware should be from a single vendor. Either Cisco all the way, or HP Aruba all the way.

How was the initial setup?

It is very easy and very straightforward to set up and deploy. It takes maybe 15 to 30 minutes to get it working.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco equipment is very expensive and you have to pay extra for support.

What other advice do I have?

My advice for anybody who is implementing this solution is to design the system well before deploying it. You have to consider all of the aspects and all of the options. Always beware. If there is a 1% chance of failure then consider it to be a 90% failure rate because when it fails, you will have options. Always have a plan A, B, C, and D. In my experience, sometimes all of the plans will fail, and sometimes the first one succeeds.

I can't give them a perfect market but they undeniably are of good quality.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Mar 2, 2024
Reliable, stable, and provides good performance for its price
Pros and Cons
  • "The product is reliable."
  • "The product could be more user-friendly."

What is most valuable?

The product is reliable. The performance is good.

What needs improvement?

The product could be more user-friendly. The tool is not easy to manage or integrate.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

The tool is stable. I rate the stability a nine out of ten. We need to dive into it and know what we're doing. It's not straightforward. We can’t just go to the web GUI and check.

What do I think about the scalability of the solution?

I rate the tool’s scalability an eight out of ten. We need to know the command lines to expand them. It is not GUI-based. The number of users varies from 100 to 5000. The usage depends on the requirements.

How are customer service and support?

We have to go through a long process. It is not quite straightforward.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used other solutions before. We chose Cisco because of its reliability. The choice also depends on the cost versus the performance of the solution.

How was the initial setup?

The initial setup was complex. The deployment takes an hour.

What's my experience with pricing, setup cost, and licensing?

The price could be improved. We must have a relevant partnership with Cisco.

What other advice do I have?

Overall, I rate the product an eight or nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
February 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
reviewer1567812 - PeerSpot reviewer
Senior Manager, Information Technology at a university with 201-500 employees
Real User
Jan 23, 2022
Used on-premise and at data centers
Pros and Cons
  • "It works well."
  • "t is one of the most expensive solutions."

What is our primary use case?

We are using this solution on-premises and in the data center; it enables us to access switches. We have several hundred users.

For how long have I used the solution?

We have been using Cisco Catalyst Switches for more than five years.

What do I think about the stability of the solution?

It works well.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is a scalable solution.

How are customer service and support?

Cicso Catalyst Switch's technical support is one of the best. They are very fast and knowledgeable.

How was the initial setup?

The setup is straightforward for people that know about Cisco Catalyst Switches. For a normal switch, it takes one hour to deploy.

What about the implementation team?

We were able to implement the solution on our own. We have three Network Engineers on our technical team that handles the deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches is smart networking; we have a yearly licensing subscription. It is one of the most expensive solutions, however, it is one of the best.

What other advice do I have?

I would rate this solution a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Team Leader Presales at a comms service provider with 51-200 employees
Real User
Jan 18, 2022
Easy to use with good pricing and a simple installation process
Pros and Cons
  • "The pricing is quite good."
  • "The delivery dates need to be more expedient."

What is our primary use case?

We primarily use the solution for the virtualization infrastructure and for bare metal platforms.

What is most valuable?

We are satisfied with the solution's performance so far.

The stability has been perfect.

The solution can scale.

It is a very easy solution to use.

We have found the installation process to be very simple. 

The pricing is quite good.

What needs improvement?

The delivery dates need to be more expedient. This could be improved. Right now, when we need to buy a new Cisco Switch, we may have to wait a few months. It could be as much as six months sometimes. It's far too long of a wait.

For how long have I used the solution?

I've been using the solution for a few years at this point. 

What do I think about the stability of the solution?

So far, the solution has been very stable. The performance is excellent. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The scalability of the solution is quite good. If a company needs to expand, it can do so.

We have hundreds of users that are leveraging this product.

At the moment, we do not have plans to increase usage.

How are customer service and support?

We've never contacted technical support in the past. I can't speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

A very, very long time ago we used HP Brocade Switches. W removed over to Cisco mostly due to the fact that there is a very rich knowledge base over the internet. Also, the implementation is pretty straightforward and the commands are pretty easy to follow. 

How was the initial setup?

When it comes to the initial setup, the solution is very simple and straightforward. It's not overly complex or difficult.

How much time it takes depends on the configuration, specifically the complexity of the configuration for the Cisco Switch. Most of the time, a few days are enough for any configuration.

Two engineers are enough in terms of handling the initial setup.

What about the implementation team?

We were able to set up the solution ourselves, in-house. It's not a complex process, and therefore, we did not need outside help from integrators or consultants.

What's my experience with pricing, setup cost, and licensing?

There is a license that is paid with the Switch when you are buying the Switch.

It's reasonably priced.

What other advice do I have?

I'm not sure if we are using the latest version of the solution, although we are often handling product updates.

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Channel System Engineer at a tech company with 501-1,000 employees
Reseller
Top 20Leaderboard
Jan 17, 2022
Poor performance, difficult to implement, but helpful support
Pros and Cons
  • "I have not opened up a ticket for Cisco Catalyst Switches. However, I have used the support from Cisco and they are very good and responsive."
  • "Cisco Catalyst Switches should have better performance and be easier to use. Additionally, they should add artificial intelligence features."

What is our primary use case?

The main use of Cisco Catalyst Switches is for enterprise networking.

What needs improvement?

Cisco Catalyst Switches should have better performance and be easier to use. Additionally, they should add artificial intelligence features.

For how long have I used the solution?

I have used Cisco Catalyst Switches within the last 12 months.

What do I think about the stability of the solution?

My clients are not happy with the stability of the solution.

What do I think about the scalability of the solution?

The solution is scalable but the configuration to have it scale can be complex.

How are customer service and support?

I have not opened up a ticket for Cisco Catalyst Switches. However, I have used the support from Cisco and they are very good and responsive.

Which solution did I use previously and why did I switch?

I have used other solutions, such as Juniper, HP, Aruba, and Fortinet switches, and they are better than Cisco Catalyst Switches.

How was the initial setup?

The configuration of the solution is difficult. If you are not using the Cisco Prime or Cisco DNA for management then the solution will be complex.

What about the implementation team?

Three or five engineers are needed for the implementation of large projects.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches are very expensive.

We have found that we need to purchase a DNA license to be able to use the Cisco Catalyst Switches but we never used it. There is an annual fee to use the solution. There are additional services that can be added at an extra cost.

They need to remove the DNA license.

Which other solutions did I evaluate?

I have evaluated other solutions, such as Juniper, HP, Aruba, and Fortinet switches

What other advice do I have?

I would not recommend Cisco for anyone, many of my customers have had bad experiences with them.

For the rest of the business for Catalyst customers, we replacing all of them for our customers. I saw the many cases the customers were replacing Cisco with another vendor. It is more expensive and it didn't meet their expectations. However, we are using another technology from Cisco but the security from Cisco is not good anymore.

I rate Cisco Catalyst Switches a four out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Security at a tech vendor with 10,001+ employees
Real User
Top 5
Jan 13, 2022
User-friendly commands and configuration, good support, and feature-rich
Pros and Cons
  • "The configuration and command set are user-friendly."
  • "The initial setup can be easier in cases where the policy and ruleset are complex."

What is our primary use case?

These switches make up part of our network infrastructure.

What is most valuable?

The configuration and command set are user-friendly.

Cisco switches are feature-rich compared to other vendors.

Technical support is good, as they resolve any issues that we have.

What needs improvement?

The initial setup can be easier in cases where the policy and ruleset are complex.

For how long have I used the solution?

We have been using Cisco Catalyst Switches for between five and six years.

What do I think about the stability of the solution?

This product is stable and our switches have been working fine. These switches are used extensively.

What do I think about the scalability of the solution?

This is a scalable solution. We have 5,000 or more users.

We have several Catalyst switches in our environment. Most of them are running version 15.x of the operating system, although some of them are version 12.x and older. These may be upgraded in the future.

We may increase our usage although I don't know at present.

How are customer service and support?

We are not the team that is responsible for contacting support. However, the support from Cisco is good. They easily resolve any issues that we have.

Which solution did I use previously and why did I switch?

I have only worked with Cisco solutions.

How was the initial setup?

The initial setup can be complex, depending on the policy and the rules.

Only a small staff is required for deployment and maintenance.

What other advice do I have?

Cisco is regularly updating this product.

I would rate this solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Networking Engineer at a non-tech company with 10,001+ employees
Real User
Jan 12, 2022
Stable reliable product
Pros and Cons
  • "Scalable product."
  • "Customer support answers on time and resolve any issues I have."
  • "Price could be lower."

What is our primary use case?

I am a CMP and know the Cisco Catalyst Switches very well. We use them for connectivity.

What is most valuable?

The product is good, very stable.

What needs improvement?

Prices could always be lower.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for 12 years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is very scalable.

How are customer service and support?

The customer service and support is good, they answer on time and resolve any issues that I have

How was the initial setup?

Being a CMP, the initial setup is easy for me.

What other advice do I have?

Cisco is very reliable and I would recommend their products. I would rate the Catalyst Switches a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1108698 - PeerSpot reviewer
Senior Network Administrator at a media company with 1,001-5,000 employees
Real User
Jan 10, 2022
Helpful technical support and highly reliable
Pros and Cons
  • "Cisco Catalyst Switches are highly reliable and stable."
  • "The solution could improve by having a video IP feature."

What is our primary use case?

We are using Cisco Catalyst Switches for corporate and production, such as offices. We have two networks running and the second one is an Everts network and it is more specialized in TV video broadcasting.

How has it helped my organization?

Cisco Catalyst Switches has been very useful in my organization because we do a lot of videos. My company is a TV station. 

What needs improvement?

The solution could improve by having a video IP feature.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately 30 years.

What do I think about the stability of the solution?

Cisco Catalyst Switches are highly reliable and stable.

What do I think about the scalability of the solution?

We have approximately 500 Cisco Catalyst Switches installed.

How are customer service and support?

The support of Cisco Catalyst Switches is very good.

What's my experience with pricing, setup cost, and licensing?

We are a large company and the price is reasonable because we have received a discount. However, the full price is expensive.

What other advice do I have?

I rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.