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Director, IT Infrastructure Department at Zemen Bank S.C.
Real User
Top 20
Oct 18, 2021
Good for computation and backup; lacks some features and not user-friendly
Pros and Cons
  • "The solution is good for computation and backup."
  • "We need to rely on other devices to provide management features."
  • "We need to rely on other devices to provide management features; other solutions provide more features and Catalyst Switches is not user-friendly, even the configuration is difficult for our new engineers."

What is our primary use case?

Our company is in the financial sector and we are customers of Cisco. 

What is most valuable?

The solution is good for computation and backup. 

What needs improvement?

We need to rely on other devices to provide management features. Other solutions provide more features and Catalyst Switches is not user-friendly. Even the configuration is difficult for our new engineers. Cisco has some weaknesses. 

For how long have I used the solution?

I've been using this solution for 13 years. 

Buyer's Guide
Cisco Catalyst Switches
June 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.

How are customer service and support?

The technical support is very good, but anything support-related is based on payment. Without paying you won't see any service from Cisco. The same goes for training which requires payment. Other solutions provide training without payment but not Cisco.

What's my experience with pricing, setup cost, and licensing?

The technical support license is very difficult because you can only get support if you've purchased the hardware. After you own the devices you still have to pay for support and pay for the license. Everything is an added cost. 

What other advice do I have?

There are alternative solutions now penetrating the market and because of difficulties with configuration in this product, there are now more appealing options. 

I rate the solution seven out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1672632 - PeerSpot reviewer
Head of Production Information Systems/MES at a computer software company with 1,001-5,000 employees
Real User
Oct 6, 2021
Stable and scalable but could be more secure
Pros and Cons
  • "Catalyst Switches are easy to install."
  • "Catalyst Switches could be more secure."

What is our primary use case?

Cisco Catalysts Switches can be useful for the future.

What needs improvement?

Catalyst Switches could be more secure.

For how long have I used the solution?

I've been using Catalyst Switches for about four or five years.

What do I think about the stability of the solution?

Cisco Catalyst Switches are stable.

What do I think about the scalability of the solution?

We have room to expand.

How are customer service and support?

We haven't used Cisco support for this. For the technical aspect of Cisco products, we have some in-house support in this aspect.

How was the initial setup?

Catalyst Switches are easy to install. 

What's my experience with pricing, setup cost, and licensing?

My company gets the quote from the provider.

What other advice do I have?

I rate Cisco Catalyst Switches seven out of 10. I would recommend the solution to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
June 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
Founder, Director at Tres Infosol Pvt. Ltd.
Reseller
Top 5
Oct 6, 2021
Stable and one of the easiest solutions to run and manage
Pros and Cons
  • "The solution is stable."
  • "Everyone knows Cisco as a product. It is definitely one of the easiest solutions to run and manage."
  • "The solution offers a bit of complexity and you need a specialized workforce."

What is our primary use case?

Office network

How has it helped my organization?

Stable solution

What is most valuable?

Everyone knows Cisco as a product. It is definitely one of the easiest solutions to run and manage. 

It's a product that has dominated the marketplace for many years.

You have many professionals out there who are Cisco-certified, which makes them comfortable working with Cisco. Therefore, getting a trained workforce is easy when you look at Cisco from a deployment perspective.

The solution is stable.

What needs improvement?

The solution offers a bit of complexity and you need a specialized workforce.

The scalability can be a bit limited due to the stacking topology which limits the number of switches that can be added in a given stack

It's always a while before you can get through to technical support.

For how long have I used the solution?

I've been dealing with the solution for a few weeks to a few months.

What do I think about the stability of the solution?

The solution is very stable. It's reliable. 

What do I think about the scalability of the solution?

When it comes to scalability, Cisco is the one who has been pretty heavy on the switch-stacking deployment topology, which hinders your capacity to scale, especially when you compare it against their arch-rival, Arista.

We have about ten clients who have been working with Cisco forever. 

I'd recommend the solution to other organizations. When it comes to the budget, everything boils down to that and that's where Cisco would take the cake compared to Arista.

How are customer service and support?

Technical support could be better. When you call, the wait times are quite long. They need to hire more support or to work to make the wait times lower in some way.

Which solution did I use previously and why did I switch?

I also have some experience and knowledge of Arista products.

How was the initial setup?

The initial setup is something like Arista, as they do have a central deployment model. The only complaint about Cisco is that too many units have to be deployed to have things done in a much better way, which makes it costly. They could improve on that and make it easier for the administrators to implement Cisco.

The size of the technical team you need for deployment and maintenance depends
completely on the size of the network and the kind of operations that you carry out as a company. With Cisco, you likely would need at least one person for every 50 or 60 switches.

What's my experience with pricing, setup cost, and licensing?

The solution is less expensive than, for example, Arista.

What other advice do I have?

I'd rate the solution at a nine out of ten. The only complaint I have about Cisco is the wait time when you call tech support.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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Network Engineer at Saudi Customs
Real User
Sep 7, 2021
Stable, scalable, and it is easy to install
Pros and Cons
  • "It is easy to install."
  • "We don't have any issues with the stability of Cisco Catalyst Switches."
  • "The price could be improved."
  • "The pricing could be cheaper. There is a one-time license, but we pay for the smart net license every three years for support."

What needs improvement?

The price could be improved.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for 25 or 30 years,

What do I think about the stability of the solution?

We don't have any issues with the stability of Cisco Catalyst Switches.

What do I think about the scalability of the solution?

Cisco Catalyst Switches are scalable.

We have approximately 20,000 people who use this solution.

How are customer service and technical support?

I have not contacted technical support.

How was the initial setup?

It is easy to install. Most of the engineers already know about it.

What's my experience with pricing, setup cost, and licensing?

The pricing could be cheaper.

There is a one-time license, but we pay for the smart net license every three years for support.

What other advice do I have?

I would recommend this solution to others.

I would rate Cisco Catalyst Switches a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1456230 - PeerSpot reviewer
Head Cyber Security at a retailer with 10,001+ employees
Real User
Sep 1, 2021
Straightforward, scalable and stable solution
Pros and Cons
  • "They are pretty good. They are stable. Cisco has been around in the industry for a long time, so they are reliable, as well."
  • "Cisco Catalyst Switches are quite scalable, stable, and reliable, and our organization strength is around 15,000 using it."
  • "In terms of what could be improved, more integration is the main thing they should be focused on."

What is our primary use case?

Cisco Catalyst Switches are pretty straightforward. They offer LAN and internal networking. They are for network segmentations and LAN and WAN perimeter networks.

What needs improvement?

In terms of what could be improved, more integration is the main thing they should be focused on.

For how long have I used the solution?

I believe the sets of Cisco Catalyst Switches are being used in our company for more than five to seven years.

I myself have been using this for the last two years.

What do I think about the stability of the solution?

They are pretty good. They are stable. Cisco has been around in the industry for a long time, so they are reliable, as well.

What do I think about the scalability of the solution?

Cisco Catalyst Switches are quite scalable.

Our organization strength is around 15,000 using it.

How are customer service and technical support?

We are pretty happy with customer service. As far as my experience with Cisco is concerned, they are pretty up-to-date in terms of their responses.

How was the initial setup?

The initial setup was easy. They are very easy to install.

What about the implementation team?

We generally do a first model and we have an execution team. They take care of the implementation and everything.

What other advice do I have?

On a scale of one to ten, I would give Cisco Catalyst Switches around an eight.

I think they're pretty okay. Cisco is pretty straightforward.

I would absolutely recommend Cisco Catalyst Switches for others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1572795 - PeerSpot reviewer
IT Production Engineer at a consultancy with 201-500 employees
Real User
Sep 1, 2021
Highly scalable, helpful technical support, and installation reasonable
Pros and Cons
  • "The solution highly scalable."
  • "The solution is highly scalable, and we have approximately 650 users using this solution in my organization."
  • "The solution was stable 10 years ago, there is room for improvement in this area."

What is our primary use case?

We use Cisco Catalyst Switches to connect devices to a network.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately 10 years.

What do I think about the stability of the solution?

The solution was stable 10 years ago, there is room for improvement in this area.

What do I think about the scalability of the solution?

The solution highly scalable.

We have approximately 650 users using this solution in my organization.

How are customer service and technical support?

The technical support experience has been mixed, it depends on the subject. There are occasions when we have a quick resolution and for others, there can be long discussions to receive a resolution.

How was the initial setup?

The installation was not difficult for me but I have been working with these types of solutions for a long time. It could be difficult for those with limited experience.

What about the implementation team?

We have a team of 10 engineers that do the implementation and maintenance of the solutions.

What's my experience with pricing, setup cost, and licensing?

The cost of this solution could be less expensive, and we are on an annual license.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DevOps System Engineer at Monash University
Real User
Aug 19, 2021
Good technical support, stable, and scalable
Pros and Cons
  • "The solution is very stable."
  • "The solution could improve security."

What is our primary use case?

The solution can be used to connect the internet and servers, such as databases.

What needs improvement?

The solution could improve security.

For how long have I used the solution?

I have been using this solution for approximately 10 years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is scalable.

How are customer service and technical support?

We are satisfied with the technical support from Cisco.

How was the initial setup?

The installation is easy and takes approximately 10 minutes.

What about the implementation team?

I did the implementation myself.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco Catalyst Switches a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anoop-Kumar - PeerSpot reviewer
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
Real User
Aug 17, 2021
Stable, reliable, and overall good functionality
Pros and Cons
  • "Cisco Catalyst Switches are the best overall."
  • "The price of a Cisco Catalyst Switches license is expensive. There is a big problem with their pricing structure."

What is our primary use case?

We use Cisco Catalyst Switches for networking.

What is most valuable?

Cisco Catalyst Switches are the best overall.

For how long have I used the solution?

I have been using this solution for approximately six years.

What do I think about the stability of the solution?

Cisco Catalyst Switches is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 25 customers using the solution.

How are customer service and technical support?

The technical support from Cisco is very good.

How was the initial setup?

The installation is easy if you understand the Ciscos CLA interface and your infrastructure is correct.

What about the implementation team?

We have CCNA and CCNP certified engineers that do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of a Cisco Catalyst Switches license is expensive. 

There is a big problem with their pricing structure. For example, there is a system called first come first serve metric for integrators. The person who logs the case gets a better price than what I receive. They give discounts to other people, such as those with certifications, and what happens is people go away from this solution because of it. I do not receive a better price which puts me in a position to promote other solutions. 

I lost a large contact because of their pricing structure. Cisco should give the same pricing to everybody.

What other advice do I have?

I recommend this solution to others.

I rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1426623 - PeerSpot reviewer
Presales Consultant at a tech services company with 51-200 employees
Consultant
Aug 14, 2021
Stable, flexible, easy to install, and the support is fair
Pros and Cons
  • "I like the flexibility of this product."
  • "Cisco is a bit complex."
  • "There is a complexity with Cisco. They should have unified software that includes all of the licenses."

What is our primary use case?

We use this solution for our network.

I am a system engineer, and we sell the products to our customers.

What is most valuable?

I like the flexibility of this product.

What needs improvement?

There is a complexity with Cisco.

They should have unified software that includes all of the licenses. We should not have to pay for different software on the same platform. Each one has a specific use or a specific feature.

If you need dynamic routing then you have to purchase the software, if you need basic IP routing, you need different software. Why do you need this type of complexity?

They have their own propriety protocols while other competitors go with other standards and are easy. Cisco is a bit complex.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for 15 years.

We use several different versions, not just one. If they have different software for universal enterprise services, they will have specific features to use for the specific use case.

What do I think about the stability of the solution?

Cisco Catalyst Switches is a stable product.

What do I think about the scalability of the solution?

The scalability of this solution needs to be improved. It is not very scalable. For example, if you want to enable the features such as VSS, you have to add other modules and hardware.

Other competitors have this feature available from the beginning. 

How are customer service and technical support?

Technical support is fair.

How was the initial setup?

The initial setup is straightforward. It is easy to install.

I was not involved in the installation but it is approximately five or ten minutes to deploy.

What's my experience with pricing, setup cost, and licensing?

There is no licensing fee. All of the features are available on the switch from day one.

It's not a complicated license; you have to buy a license for different services or features. This is different.

Most of the features are available without additional hardware.

What other advice do I have?

I would recommend Cisco to other users, along with several other products.

I would rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Network Administrator
Real User
Aug 12, 2021
Beneficial conductivity for different devices, stable, and easy installation
Pros and Cons
  • "The solution is beneficial for interconnecting POE telephones, computers, printers, and buffering networks."
  • "The solution could improve by allowing administrators to create scripts to help automate processes to make tasks easier."

What is our primary use case?

We are using this solution as a network LAN switch in a financial company.

What is most valuable?

The solution is beneficial for interconnecting POE telephones, computers, printers, and buffering networks.

What needs improvement?

The solution could improve by allowing administrators to create scripts to help automate processes to make tasks easier.

For how long have I used the solution?

I have been using Cisco Switches for approximately eight years and I have been using this particular Cisco Catalyst Switch for six months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Cisco Catalyst Switches are highly scalable.

How are customer service and technical support?

I have not used technical support from Cisco. However, I have used online documentation that has been helpful.

How was the initial setup?

The installation is easy, the whole process takes approximately one week.

What other advice do I have?

I would advise those to make sure they understand the requirements before they purchase Cisco Catalyst Switches because they are an entry-level solution.

I rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.