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Network System Specialist at a tech services company with 51-200 employees
Real User
Great technical support with very good scalability capabilities and good stability overall
Pros and Cons
  • "Technical support is always very helpful and fast to respond."
  • "The product should work on its pricepoints. It's an expensive solution."

What is our primary use case?

We use the solution for its switches. It's very similar to Dell or HPE - only much stronger. 

What is most valuable?

The product is very strong. It's much stronger than other options on the market, for example, Dell and HPE.

The software is excellent. 

Overall, the solution works very well and we don't have any real complaints in terms of its capabilities.

The product has been very stable and extremely reliable over the years.

You can scale the product quite well.

Technical support is always very helpful and fast to respond. 

The stability has been great over the years.

What needs improvement?

The product should work on its pricepoints. It's an expensive solution. It's the main complaint I hear from people.

For how long have I used the solution?

At this point, I've been working with the solution for seven or eight years. It's been quite a while.

Buyer's Guide
Cisco Catalyst Switches
August 2025
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What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. We've been happy with its performance and its stability.

What do I think about the scalability of the solution?

The product can scale very well. When it comes to doing something like stacking - for example, stacking switches, of course, it is very simple to accomplish. It's very easy to stack two or more switches in order to expand the solution out. A company shouldn't have any issues with doing so. 

We have a client that has 800 users and up on the solution.

We do plan to continue to use the solution into the future.

How are customer service and support?

Technial support responds quickly. They're very good at being timely. They also have a very good forum where you can ask your questions if you want to. 

Overall, it's very easy to get in touch with them and to find the answers you need to resolve issues. We're quite satisfied with eh level of support they provide to us. 

Which solution did I use previously and why did I switch?

How was the initial setup?

The initial setup is not too complex. It's pretty straightforward. For setting up the access layer, it takes about half an hour, which isn't that long. However, for the correlator - and that includes designing and drawing the map of the network and tasks such as that, it takes a few days.

What about the implementation team?

We're actually consulting and doing a project for a state company in Tehran, for more than 800 switches. We can assist clients in the implementation process if they would like s to.

What was our ROI?

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. There are less expensive options on the market. The pricing can be a pain point for some companies.

What other advice do I have?

I work often with the 3,000 and 4,000 series versions. It's not necessarily the latest version all the time.

I'd recommend this solution to other organizations.

Overall, we've been quite satisfied with their level of service. I would rate them ten out of ten. They've worked perfectly over the years.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Linux Plus Infrastructure Engineer at Nampak Ltd
Real User
Has a good spanning tree, with power over the ethernet and RRP, virtual redundant routing and GLBP capabilities
Pros and Cons
  • "The most valuable features include the redundancy one and the spanning tree."
  • "I would like for Cisco to come up with an affordable dynamic VLAN solution."

What is most valuable?

The most valuable features include the redundancy one and the spanning tree. We also use the power over the ethernet. Moreover, we like the RRP, virtual redundant routing and GLBP, which are primarily on the Cisco Switches.

What needs improvement?

In the future it would be nice to see a dynamic VLAN database that's not managed by another, say, Cisco product.

I would like for Cisco to come up with an affordable dynamic VLAN solution. This would mainly serve the purpose of network access control. My thinking is along the lines of that of my colleagues, that there are non-Cisco infrastructures available which are more affordable. This would give us the option of using Cisco Catalyst or of moving on to the competition. 

Cisco ACI is a feature I would also like to see. When it comes to automation, it would be good to be able to use Ansible or Puppet to run one's network and enforce compliance. Roadmap is the way to go, especially when it comes to network engineers. I would be very pleased if Cisco were to enable its product to work with these automation tools. This is where the challenge lies in deployment for most network engineers. Automation is key. 

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for around 13 or 14 years.

What do I think about the stability of the solution?

The solution is very stable, durable and resilient. We had many issues in regards to other people and products and upgraded these solution so that they would be on par with Cisco.

How are customer service and technical support?

I have not had to make use of direct technical support. Mainly I have taken advantage of the one which is online and this works very well for me. There are no issues to report. It has provided me with much assistance, especially the forum, and I would rate it as pretty good. 

Which solution did I use previously and why did I switch?

We have worked with switches from other vendors, specifically SP and Ubiquiti. Then we worked with Cisco, as well. However, multiple infrastructure mainly applies to Cisco and this is in accordance with our enterprise standards. This means that we deploy Cisco for all sites that we take over.

When it comes to the access points side, we found Cisco to be a bit pricey and have utilized a different product that we combined with the Cisco switches. 

What's my experience with pricing, setup cost, and licensing?

The pricing is on the high end. Recently, at the beginning of this year, we actually did a  comparison of Cisco and HP products. As far as I see it, given the same specifications and features, Cisco is comparatively expensive.

What other advice do I have?

Cisco delivers when it comes to business value. So, I would advise others to go for it. But, they should be aware of budgetary considerations vis-a-vis the pricing. This is key. 

The product is one which delivers, especially as concerns large enterprise networks that put an emphasis on visibility and the time it takes for deployment and reaction to situations. Keeping this in mind, I would say that Cisco Analyst is the best for me. 

I rate Cisco Catalyst Switches as an 8.5 out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Cisco Catalyst Switches
August 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
System Administrator at Finlays
Real User
A reliable solution with good stability and scalability
Pros and Cons
  • "It is very reliable."
  • "Its price should be improved. It is very pricey."

What is our primary use case?

We are using 29 series. We have three switches that we use for common switches and routing. We also have a number of access switches that we interconnect to the devices in the network, such as telephone, CCTV. We have defined a number of VLANs that are running traffic between the switches, and we have done interconnections within the switches, cable, and fiber. 

What is most valuable?

It is very reliable.

What needs improvement?

Its price should be improved. It is very pricey. 

Its installation can be simplified. Its installation is a bit complex.

For how long have I used the solution?

I have been using this solution for four or five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. You can almost do any new thing that is coming. 

Our users will always be around 80 to 90 because the interconnections occur within the switches.

Which solution did I use previously and why did I switch?

I've just been working on Cisco switches.

How was the initial setup?

Cisco solutions are a bit complex to install. They are not easy, and they require training and knowledge. When we changed our switch, it took 30 minutes to one hour.

What about the implementation team?

I installed it on my own, but most people prefer to hire a consultant.

What's my experience with pricing, setup cost, and licensing?

It is very pricey. You have to pay for support.

What other advice do I have?

I would recommend this solution. It is good. 

I would rate Cisco Catalyst Switches a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Branch Manager / Team Leader at Bank Al Habib Limited
Real User
High performance, durable, and good technical support
Pros and Cons
  • "The most valuable features are performance, speed, and durability."
  • "In an upcoming release, adding SD-WAN capabilities would be a big advantage for our company."

What is our primary use case?

We use this solution as a network switch in banking and financial environments.

What is most valuable?

The most valuable features are performance, speed, and durability.

What needs improvement?

In an upcoming release, adding SD-WAN capabilities would be a big advantage for our company.

For how long have I used the solution?

I have been using this solution for approximately 10 years.

What do I think about the stability of the solution?

We have found the stability very good in this solution.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

We have licenses to have 24/7 technical support from Cisco directly. We have been satisfied with the support we have been receiving.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is reasonable.

What other advice do I have?

In the future, we are going to implement the 2960-X next-generation version instead of this legacy solution we are using now which will have some added benefits.

I rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1520013 - PeerSpot reviewer
Director of Product Management at a engineering company with 11-50 employees
Real User
Reliable, good scalability, and easy to configure through the command-line interface
Pros and Cons
  • "One of the most valuable features is the MatchBox Switch."
  • "They need to simplify the Web GUI and make it easier to use, and more intuitive for the users."

What is our primary use case?

I use this solution for AV, Audio-Video applications, over IP solutions. It's to forward Audio-Video IP packets based on the ITMP protocol. I also needed a POE port to power the transmitters and receivers.

What is most valuable?

One of the most valuable features is the MatchBox Switch.

What needs improvement?

I used to use the CLI, the command line, but some users may want to use the Web GUI.

They need to simplify the Cisco 2960 Web GUI control, but not the entire version or the functionality for the Web GUI control.

IT people will most often use the CLI to configure the Cisco Switch.

They need to simplify the Web GUI and make it easier to use, and more intuitive for the users.

For how long have I used the solution?

I have more than ten years of experience working with Cisco Switches.

What do I think about the stability of the solution?

It's stable. The Catalyst Switches are reliable.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

I have not contacted Cisco technical support.

There are several training videos available on YouTube. 

If you Google, you can very easily gather material or training videos on how to configure the Cisco switch. 

The Cisco website itself is too complicated for the user and there are too many things on it. If the users are not familiar with Cisco, it's very difficult to find useful information on the Cisco website. 

In general, I don't use the Cisco website. I just Google the Cisco user manual or training video on YouTube to learn how to configure some features. 

How was the initial setup?

If you are familiar with the Cisco Switch, it is pretty straightforward to configure it using the CLI.

If you are not familiar, in general, you will use the Web GUI.

What other advice do I have?

There are several YouTube videos available to help configure the Cisco switches. It is very easy to configure them.

I would rate Cisco Catalyst Switches and eight out of ten. It's a pretty good switch.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Victor Arceo - PeerSpot reviewer
IT Operations Section Head at Toyota Motor Philippines Corporation
Real User
Top 20
Enterprise-grade networking switches that are stable and scalable
Pros and Cons
  • "I like everything about Cisco Catalyst Switches. It's both stable and scalable."
  • "The price could be better. For Cisco, there is no need for improvement except for the price. It's expensive."

What is our primary use case?

We use Cisco Catalyst Switches for the local area network.

What is most valuable?

I like everything about Cisco Catalyst Switches. It's both stable and scalable.

What needs improvement?

The price could be better. For Cisco, there is no need for improvement except for the price. It's expensive.

For how long have I used the solution?

We have been using Cisco Catalyst Switches for about ten years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Cisco Catalyst Switches are scalable. We have about 1,300 users.

How are customer service and technical support?

Technical support was okay.

How was the initial setup?

The initial setup and installation were straightforward. For configuration, it took around ten minutes. For the maintenance, we have two network administrators—just two personnel.

What's my experience with pricing, setup cost, and licensing?

It's expensive.

What other advice do I have?

I would recommend this solution to new users.

On a scale from one to ten, I would give Cisco Catalyst Switches a ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Telecommunication Department Head at a energy/utilities company with 1,001-5,000 employees
Real User
Reasonably priced with good routing capabilities but needs to be more stable
Pros and Cons
  • "The installation process is very straightforward."
  • "We would like the solution to be more stable."

What is our primary use case?

The solution is primarily used for getting network switching and routing for the telephone exchange here.

What is most valuable?

The solution is rather inexpensive.

The product has very good routing capabilities.

The installation process is very straightforward.

What needs improvement?

We would like the solution to be more stable.

For how long have I used the solution?

I've been using the solution for about five years or so. It's been a while. 

What do I think about the stability of the solution?

The solution's stability is questionable. It's something they could work on. It would be ideal if it had better performance and reliability.

How are customer service and technical support?

I've bever dealt directly with technical support as everything so far has been fine. We haven't had any issues or required any assistance so far.

Which solution did I use previously and why did I switch?

We previously used Huawei switches, however, we do not use them anymore. We have completely moved away from them.

How was the initial setup?

We have found that the installation process isn't overly complex or difficult. It was pretty straightforward and simple for us. We didn't face any complexity issues. 

For every switch, it took a few hours to be adjusted and managed.

We only needed one technical person for deployment and maintenance.

What about the implementation team?

We had a manager that was able to handle the initial setup. We didn't hire any consultants or integrators.

What's my experience with pricing, setup cost, and licensing?

We found the product to be reasonably priced. It's not too expensive.

We do not pay a licensing fee to use the product.

What other advice do I have?

We use various versions of the solutions, including versions 12 and 15X.

I'd rate the solution at a seven out of ten. We're mostly happy with the product.

I'd recommend the solution to other users and companies. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Project Manager at a wholesaler/distributor with 11-50 employees
Reseller
Top 20
Offers good, solid hardware and security, with great performance
Pros and Cons
  • "The hardware and the security are the product's valuable features"
  • "The cost of this product is very high and not all companies can afford it."

What is our primary use case?

We generally work with small, medium and sometimes government organizations. We do layer 3 switches, as well as 9200 as layer 2 switches. I'm an integrator and we are customers of Cisco. 

What is most valuable?

We don't use any specific protocols. For us, the hardware and the security are the product's valuable features and performance of this solution is good. 

What needs improvement?

The cost of this product is very high and not all companies can afford it. Government entities can but corporations these days are hesitant to get Cisco. They're looking for other options that can cut their costs by 30% or 40% from the cost of Cisco Catalyst Switches. I think the command line in the platform could be improved because it's divided and can complicate things, maybe they can go direct to GUI. Using all the commands is a bit difficult. 

What do I think about the stability of the solution?

Cisco is stable. There are no issues with outages or integration. Once it's up and running, configuration is okay, and once it's on the live network, it's fine, no issues. 

What do I think about the scalability of the solution?

Scalability is not an issue. Cisco is their own market and it works.  

How are customer service and technical support?

If I have Smart Net, I get good technical support. Whenever I have an issue I contact them. They're very good. 

How was the initial setup?

Initial setup can be a bit complex depending on the organization. Deployment time depends on the configuration. I did an installation with around 44 switches of Cisco 3850, which took me around one week to do the installation, configuration, and handover. It depends on the number of switches and configuration required. 

What's my experience with pricing, setup cost, and licensing?

When we propose Cisco to a company, the only issue they are concerned with is price and the yearly subscription. You have to buy Smart Net to get a warranty and that is also expensive. 

Which other solutions did I evaluate?

Cisco is similar to other solutions such as D-Link. They have the same features. 

What other advice do I have?

I rate this product an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.