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it_user1073793 - PeerSpot reviewer
Solution Selector Communication and IT Security at a tech services company with 1,001-5,000 employees
Real User
Dec 21, 2019
Provides network visibility to assist with troubleshooting and fixing problems
Pros and Cons
  • "People like to use the dashboards to get an overview of their network."
  • "Cisco DNA Center is easier to use than Fortinet FortiManager."
  • "There is a limitation with the number of VRFs that you can have in your network, and this has caused us problems with some customers."

What is our primary use case?

My experience with Cisco DNA Center is with selling it and receiving feedback from my customers. I have not personally done any configuration or management with it.

I have worked with the demo and also presented it to customers.

My clients use this solution to give them more visibility into their network, and the management mode helps with to troubleshoot and fix problems.

What is most valuable?

People like to use the dashboards to get an overview of their network.

If you have a bottleneck in your network then this solution can fix it.

DNA Center is easier to use than Fortinet FortiManager.

What needs improvement?

The pricing of this solution could be improved.

There is a limitation with the number of VRFs that you can have in your network, and this has caused us problems with some customers.

This solution does not support IP version 6.

I would like to see better integration with Cisco Meraki.

For how long have I used the solution?

I have been working with this solution for about a year.

Buyer's Guide
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October 2026
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What do I think about the scalability of the solution?

It is easy to expand this solution because it is easy to configure, add new sites, and get bigger because you already have the plan. With the configuration already done, it's just plug and play.

The only problem with scaling DNA Center is that it doesn't support IP version 6 yet.

Our clients have between 3,000 and 8,000 users.

How are customer service and support?

We have not been in touch with technical support for this solution.

Which solution did I use previously and why did I switch?

I have experience with several solutions including FortiManager. Cisco DNA center is easier to use. Also, competitors like Fortinet and Aruba do not have a similar system. They are working on it and trying to get it, but they just don't have a DNA Center.

How was the initial setup?

The initial setup is easy and straightforward if you follow the steps and you have a normal network. However, if you have an advanced network and a lot of things to think about then it can be an issue. For example, if you have a network with a lot of VRFs then it may be an issue because DNA Center can't handle it. If you are starting from a greenfield rather than a brownfield then it should be easier.

What other advice do I have?

My advice for anyone who is looking into implementing this solution is to start with Cisco Assurance and do the mapping of the network. I would suggest asking for help from the partners to help with the installation. You can do it on your own but you will easily save the money that you spend on the consultants because they are experts. You will not waste time getting it up and running, and you will be back on track quickly.

This is a good solution but nothing is perfect. That said, they are ahead of the other vendors. 

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Network and Security Engineer at Lutech Group
Real User
Mar 5, 2019
With ISE integration you now have really centralized authentication, authorization, and profiling
Pros and Cons
  • "The price is really high, but it's worth every single dollar you pay."
  • "Better compatibility with third parties and to other Cisco products because if versions are not perfectly matching requirements, it gives a lot of problems."

What is our primary use case?

Automating customers' campus networks, redesigning their networks and giving much more visibility on traffic flows.

How has it helped my organization?

As a company, we significantly reduced operation and maintenance costs for our top customers, and simplified network resources planning.

What is most valuable?

  • Analytics, because it really can improve your network based on what your company really does.
  • Security, because with ISE integration you now have really centralized authentication, authorization, and profiling.

What needs improvement?

Better compatibility with third parties and to other Cisco products because if versions are not perfectly matching requirements, it gives a lot of problems.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

We've still not received long-term feedbacks from customers, but for now, I can totally suggest the solution.

What do I think about the scalability of the solution?

It can scale very well from really small to huge and distributed networks.

How are customer service and technical support?

Nothing to complain about. Instead, they helped us to find alternative solutions and design when something was not still supported by the platform.

Which solution did I use previously and why did I switch?

We always deployed traditional campus networks because there wasn't a real alternative.

How was the initial setup?

The initial setup is well driven; you can do it wrong only if you try to improvise.

What about the implementation team?

I've been very well supported by the vendor's technical team especially when versions were changing on a monthly basis.

What was our ROI?

As system integrators, we're now able to use an operations team to follow specific and highly difficult problems and not losing a lot of time in garbage ticket to configure a single port, a single policy, etc.

What's my experience with pricing, setup cost, and licensing?

The price is really high, but it's worth every single dollar you pay. Keep attention on licensing model because you don't really need top licenses on every node and that can help to spare some money.

Which other solutions did I evaluate?

Yes, we evaluated more traditional equipment like Catalyst 38xx/36xx/68xx and so on.

What other advice do I have?

If you plan to implement, I suggest you follow the guide step by step and do not proceed on your own, else you'll face a lot of problems and you'll need lots of support from Cisco TAC.

Disclosure: My company has a business relationship with this vendor other than being a customer. Techinical System integration
PeerSpot user
Buyer's Guide
Cisco DNA Center
October 2026
Learn what your peers think about Cisco DNA Center. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.
reviewer1797993 - PeerSpot reviewer
Consultant - Enterprise Network at a tech services company with 1,001-5,000 employees
Consultant
Mar 8, 2022
Excellent technical support, easy to install, but the price could be improved
Pros and Cons
  • "It is very versatile in terms of analytics."
  • "Technical support is excellent. We have pretty good technical support."
  • "Integration with analytic tools and API integrations would be ideal."
  • "It would be helpful if it could be integrated with a variety of solutions, such as Meraki."

What is our primary use case?

I am a solution architect. I design solutions using Cisco DNA Center.

We use Cisco DNA Center to provide network management.

What is most valuable?

It is very versatile in terms of analytics.

What needs improvement?

It would be helpful if it could be integrated with a variety of solutions, such as Meraki.

Cisco does not support other OEMs for analytics software integration.

Integration with analytic tools and API integrations would be ideal.

For how long have I used the solution?

I have been working with Cisco DNA Center for more than one year.

What do I think about the stability of the solution?

Cisco DNA Center is a stable solution.

What do I think about the scalability of the solution?

It is scalable only on a Cisco portfolio.

How are customer service and support?

Technical support is excellent. 

We have pretty good technical support.

How was the initial setup?

The initial setup was straightforward. It was not complex.

What about the implementation team?

We have an in-house team for the installation.

What's my experience with pricing, setup cost, and licensing?

The price is high, but it depends on the requirements.

What other advice do I have?

I would rate Cisco DNA Center a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2290770 - PeerSpot reviewer
Sr. Solutions Architect, Consulting Engineer at a tech services company with 11-50 employees
Reseller
Top 10
Dec 16, 2023
Enhances workspace mobility for users, employers, contractors, and partners
Pros and Cons
  • "The solution helps in user microsegmentation."
  • "The tool's IoT integration should be better."

What is our primary use case?

The solution helps in user microsegmentation. 

What is most valuable?

I believe the main function of this solution is ideal for businesses aiming to enhance workspace mobility for users, employers, contractors, and partners. It offers comprehensive workspace capabilities while maintaining the complexity and perfection required by various business points and IT system policies.

What needs improvement?

The tool's IoT integration should be better. 

For how long have I used the solution?

I have been working with the product for three years. 

What do I think about the stability of the solution?

I rate Cisco DNA Center a nine out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability a nine out of ten. 

How are customer service and support?

Cisco is good at helping with technical stuff, and they have a special team to ensure customers have a great experience. They provide all the help and advice you need, starting immediately, even before you go.

How would you rate customer service and support?

Positive

How was the initial setup?

Cisco DNA Center's deployment is not difficult, but you need an engineer with a good background. 

What's my experience with pricing, setup cost, and licensing?

The tool is medium-priced. 

What other advice do I have?

I rate Cisco DNA Center a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Cisco DNA Center Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Cisco DNA Center Report and get advice and tips from experienced pros sharing their opinions.