Splunk Observability Cloud and Cisco DNA Center both compete in the realm of IT infrastructure management, focusing on varied aspects of network monitoring and control. Splunk Observability Cloud appears to have an advantage in scalability and real-time data processing, while Cisco DNA Center excels in integrating with Cisco's ecosystem and offering robust network control and security features.
Features: Splunk Observability Cloud is recognized for real-time monitoring, quick deployment, and comprehensive dashboards that provide end-to-end visibility. It efficiently handles large data volumes and integrates features like APM monitoring, fast alerting, and data integration. Cisco DNA Center is praised for its seamless integration with Cisco devices, automation capabilities, and security enhancements. It offers centralized management, valuable analytics, and robust templates for simplified network configurations.
Room for Improvement: Splunk Observability Cloud users suggest enhancements in cost transparency, log management, and onboarding experience. Improvement in data reliability and smarter alerting systems is also desirable. Cisco DNA Center could benefit from addressing data correlation latency, offering better reporting customization, and improving integration with third-party solutions, in addition to enhancing user-friendliness. Pricing also remains a challenge for both solutions.
Ease of Deployment and Customer Service: Splunk Observability Cloud supports various deployment models, including public, private, and hybrid clouds. Although its cloud-centric approach simplifies deployment, it faces challenges with pricing and occasional support delays. Cisco DNA Center primarily operates on-premises and focuses on integrating within Cisco ecosystems. Despite its deployment complexity, effective customer support mitigates challenges post-installation.
Pricing and ROI: Splunk Observability Cloud is often seen as expensive, particularly in dollar-sensitive markets. However, it offers competitive return on investment by saving time and reducing costs while enhancing visibility. Cisco DNA Center's high pricing is seen as justified by its comprehensive features, yet small to medium-sized enterprises may find it cost-prohibitive. Return on investment is achieved through improved network oversight and efficiency, with extensive licensing options affecting affordability.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
I would rate Cisco support easily at nine out of ten.
The support for Cisco DNA Center is good.
On a scale of 1 to 10, the customer service and technical support deserve a 10.
They have consistently helped us resolve any issues we've encountered.
They often require multiple questions, with five or six emails to get a response.
From my experience, we can easily manage numerous devices.
The solution is designed for large enterprise companies.
We've used the solution across more than 250 people, including engineers.
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
I would rate its scalability a nine out of ten.
When we communicate problems, they solve them effectively.
When downtime occurs, it raises concerns about how we measure and receive alerts, as everything needs to be in place.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
The deployment part is definitely an area for improvement.
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
There should be a solution to update OTeL agents from Splunk Observability Cloud itself.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
I can confidently say our availability improved by forty percent, and downtime was reduced by approximately seventy to eighty percent.
The most valuable features include AI-driven insights which make troubleshooting much easier.
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
| Product | Mindshare (%) |
|---|---|
| Splunk Observability Cloud | 1.3% |
| Cisco DNA Center | 0.8% |
| Other | 97.9% |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 9 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 10 |
| Large Enterprise | 53 |
Cisco DNA Center delivers powerful centralized security, automation, and comprehensive analytics for enhanced network management. With an intuitive dashboard and integration with Cisco devices, it reduces errors, boosts efficiency, and ensures seamless wired and wireless network operations.
Organizations leverage Cisco DNA Center for network management and automation, offering increased visibility into traffic flows and efficient device provisioning. It supports real-time data transmission, network segmentation, and integrates with ISE. Features like wireless assurance, centralized management, and AI-driven insights into network health promote an efficient network environment while addressing compliance issues. However, improvements are necessary for better third-party integration, affordability, and more user-friendly documentation.
What are the solution's most important features?In industries like healthcare, finance, and education, Cisco DNA Center's advanced features facilitate the management of complex network infrastructures and aid in achieving compliance efficiently. Its ability to manage LANs and WLANs supports diverse networking environments including greenfield projects and SPN setups.
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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