We use the solution as a management platform for campaign work.
Lead Analyst at a media company with 51-200 employees
Helps with management and orchestration but needs improvement in configuration management
Pros and Cons
- "The solution helps with the management and orchestration of campaigns. It helps with visibility and analytics. I also like its SDA configuration."
- "Cisco DNA Center should improve its configuration management. It is better to have a dev version before pushing it."
What is our primary use case?
What is most valuable?
The solution helps with the management and orchestration of campaigns. It helps with visibility and analytics. I also like its SDA configuration.
What needs improvement?
Cisco DNA Center should improve its configuration management. It is better to have a dev version before pushing it.
For how long have I used the solution?
I have been using the product for the last two years.
Buyer's Guide
Cisco DNA Center
September 2026
Learn what your peers think about Cisco DNA Center. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
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What do I think about the stability of the solution?
I rate the tool's stability a six out of ten.
What do I think about the scalability of the solution?
I rate Cisco DNA Center's scalability a five out of ten.
How was the initial setup?
Cisco DNA Center's installation is complex.
What's my experience with pricing, setup cost, and licensing?
Cisco DNA Center is too expensive.
What other advice do I have?
I rate the product a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VP Of Digital Transformation at Netsys Solutions (Pvt) Ltd
A stable and user-friendly solution that is very easy to set up
Pros and Cons
- "Cisco DNA Center is a user-friendly solution."
- "The solution’s security side could be improved."
What is our primary use case?
I have been using Cisco DNA Center for almost two and a half years.
What is most valuable?
Cisco DNA Center is a user-friendly solution. When it comes to configurations, they are normally expecting the current up-and-running ports.
What needs improvement?
The solution’s security side could be improved.
For how long have I used the solution?
I have been using Cisco DNA Center for almost two and a half years.
What do I think about the stability of the solution?
Cisco DNA Center is a stable solution. Compared to other software we have from a local vendor, Cisco DNA Center is very convenient and easy to handle.
What do I think about the scalability of the solution?
Cisco DNA Center has good scalability. For one customer, we deployed between 60 to 80 devices. So altogether, we have 160 to 180 devices or users using the solution. We have plans to increase the solution’s usage.
How are customer service and support?
We haven't requested any technical support from Cisco, but during the initial stage, we got some technical support from the local Cisco engineers.
How was the initial setup?
Cisco DNA Center is very easy to set up.
What about the implementation team?
Cisco DNA Center's deployment takes around 20 to 30 minutes. We get direct support from Cisco's local engineers to deploy the solution.
Normally, we get engineering support from Cisco. So when it comes to the solution's implementation and deployment, we get support from on-site Cisco engineers. We have with us a couple of engineers with Cisco certifications. We have downloaded the solution's demo. We get it tested inside our office before implementing it for the customer.
What's my experience with pricing, setup cost, and licensing?
We get a yearly license at the time we buy the product. The solution's pricing depends on the discounts we get from the local CSCO.
What other advice do I have?
I am using the latest version of Cisco DNA Center.
We have two engineers for the solution's implementation. We have four dedicated engineers for monitoring Cisco DNA Center, going through the dashboard, and updating the customers.
Overall, I rate Cisco DNA Center a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Cisco DNA Center
September 2026
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Deputy Director at SSystems
The monitoring, maintenance, and configuration are all very valuable features
Pros and Cons
- "The most valuable features were the monitoring, maintenance, and configuration."
- "They can improve the network visibility. Licensing and its maintenance are also needed."
What is our primary use case?
We use this solution for network architecture and data implementation. I was working on a project, designing a city. We used Cisco DNA Center as the software-defined solution for this city.
What is most valuable?
The most valuable features were the monitoring, maintenance, and configuration. It was easy to work with and allowed a lot of engineers to connect. Before it, there were a lot of problems. However, when the problems were solved, it allowed full automation and easy monitoring and handling. Also, it makes patching and upgrading to the newest version easier.
What needs improvement?
They can improve the network visibility. Licensing and its maintenance are also needed.
We are trying to reduce the company's and employees' assets and give it extra features. We are also separating the wireless SSI test network and trying to manage all the company properties through it.
For how long have I used the solution?
I have been working with Cisco DNA for the last year.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is easily scalable in Mastercard. We are designated in card distribution and access the claim assistance. I would rate the scalability a nine out of ten.
How are customer service and support?
We didn't ask for any support from Cisco because our team had rich experience in working with Cisco's products. We already have experience with Cisco Prime before using DNA solutions.
How was the initial setup?
The setup was easy. The catalytic switches are mostly related to the CNA and server management. It is mostly done in two parts. While we are implementing the solution, we just need to create the configuration template. While updating the solution, we need to change the business management and push the configuration to the wireless switches. We can also access the same by buying a console connection.
What about the implementation team?
The deployment took almost three months. But before it is implemented, the arching and design take almost six months.
What's my experience with pricing, setup cost, and licensing?
The solution is a little bit expensive but depends a lot on the customer's usage. If you use it in the right place, you can easily pay for it.
What other advice do I have?
My advice is to categorize before implementing the DNA cluster. If the architecture is not good enough, you might face some issues with the transceiver. It might not be compatible with other solutions.
I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Advisory Consultant CCIE at BCX
Scalable solution with good AI and machine learning features
Pros and Cons
- "It is a stable solution."
- "The solution's integration feature can be better."
What is our primary use case?
We are using the solution for network management.
What is most valuable?
The solution's most valuable features are AI and machine learning.
What needs improvement?
The solution's integration feature needs improvement. It could be integrated more and more into the traditional environments.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
It is a stable solution. I rate its stability eight out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. I rate its scalability eight out of ten.
How are customer service and support?
The solution's technical support team is very responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used Cisco Pro previously.
How was the initial setup?
Following the solution's deployment guide makes the setup process more accessible. It needs two or three engineers and takes around four hours to complete. Although, it is time-consuming to download the updates through ethernet.
What's my experience with pricing, setup cost, and licensing?
It is an expensive solution. The licensing cost depends on the environment.
What other advice do I have?
The solution works best in an API environment than in a traditional network. I rate it nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
A network controller with a useful hardware configuration feature, but tech support could be better
Pros and Cons
- "I like that we can easily configure any new hardware. It's also easy to deploy and easy to troubleshoot."
- "Technical support could be better. The price could be better, and it could be more stable."
What is our primary use case?
I used Cisco DNA Center for LAN automation for the DnaC.
What is most valuable?
I like that we can easily configure any new hardware. It's also easy to deploy and easy to troubleshoot.
What needs improvement?
Technical support could be better. The price could be better, and it could be more stable.
For how long have I used the solution?
I used Cisco DNA Center for about a year while working with two organizations on a freelance basis.
What do I think about the stability of the solution?
Cisco DNA Center could be more stable.
What do I think about the scalability of the solution?
The scalability of Cisco DNA Center is okay.
On a scale from one to ten, I would give scalability a seven.
How are customer service and support?
Technical support is also struggling because it's a new product. They are not hundred percent sure about it. For example, it took them one week to fine-tune this appliance with the help of Cisco tech support.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup isn't straightforward. It was a painful deployment. We have a couple of tickets with Cisco tags to be deployed because this is an unstable product. This is because it's tough to integrate with Cisco ISE which was running on the VM appliance, it was excruciating. Another common issue is that the end-use could not detect an IP address or authenticate it after we integrated it, on the branch side we are using Cisco Catalyst 9500/9300/9200 Series Switches.
The challenging part is that it has to be deployed on a standard load and integrated with Cisco Identity Services Engine (ISE). I'm not sure why they have used Cisco ISE for authentication. It should be deployed and not integrated.
What about the implementation team?
I implemented this solution.
What's my experience with pricing, setup cost, and licensing?
The price could be better. It's a very expensive tool.
What other advice do I have?
I would tell potential users not to buy Cisco DNA Center as it's a considerable expense that isn't worthwhile.
On a scale from one to ten, I would give Cisco DNA Center a seven.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Technician at OMNIdata
Tool for controlling and managing Cisco infrastructure, networks, and devices and the set up is straightforward
Pros and Cons
- "What's most valuable in Cisco DNA Center is the ability to manage any Cisco infrastructure and device through it. Setup was straightforward."
- "The advice I would give to other people who want to use Cisco DNA Center is to go for it, particularly if they have Cisco infrastructure, though these days integration could be an issue."
- "What could be improved is the licensing cost of Cisco DNA Center. It's a little bit expensive."
What is our primary use case?
We use Cisco DNA Center for management. You can configure any device, and if you put the device without configurations, you can start to configure it through Cisco DNA Center. For example: if you get a new Cisco switch, and you have other Cisco switches configured, you can plug in the new switch, copy the configuration, make the changes, and make the template, or you can use an existing template and just upload it to the device.
What is most valuable?
What I found most valuable in Cisco DNA Center is the ability to manage any device through it, because the infrastructure is for Cisco, and we have Cisco routers and Cisco switches.
What needs improvement?
In terms of areas for improvement in Cisco DNA Center, we don't use the product on 80% to 100% of its capacity, because our infrastructure is a small one. For us, it's enough. We have report capabilities, and other capabilities that we need are configured on the solution. If there is an expansion for any Cisco solution, we can integrate it with Cisco DNA Center, for example: with ISE, so we're fine.
What could be improved is the licensing cost of Cisco DNA Center. It's a little bit expensive.
For how long have I used the solution?
I've been using Cisco DNA Center for the last six months.
What do I think about the stability of the solution?
In terms of the stability of Cisco DNA Center, we had a few bugs, but we managed to overcome them. For example: there were times we needed to reboot the device because it was not connecting.
What do I think about the scalability of the solution?
How scalable Cisco DNA Center is would depend on the license you get. If you need more devices, you can always buy more licenses, or expand your current license.
How are customer service and support?
There was no need for us to contact technical support, because we're not using Cisco DNA Center 100%. Our infrastructure is small, so we're just using the solution to reduce staff.
How was the initial setup?
The initial setup for Cisco DNA Center was straightforward. On a scale between one and five where one is the worst and five is the best, I'm scoring the setup a four. Anyone could do it.
What's my experience with pricing, setup cost, and licensing?
Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved.
What other advice do I have?
Cisco DNA Center is deployed on-premises. There is a link for the cloud because you need to have internet connection, but the data stays on-premises.
The advice I would give to other people who want to use Cisco DNA Center is to go for it, particularly if they have Cisco infrastructure, though these days it's really hard to do that because integration could be an issue. If they have other Cisco products they use in their infrastructure, it'll be a plus, so they should use Cisco DNA Center.
I'm rating Cisco DNA Center eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Owner, GM & IT Architect at CHALLENGE Internetworking & Computer Consulting
Can visualize the whole network and is stable and scalable
Pros and Cons
- "I like the visibility, instant build, network, policies, and the ability to control access. I also like that you can visualize your whole network."
- "Cisco could improve the security side of their solutions."
What is most valuable?
I like the visibility, instant build, network, policies, and the ability to control access. I also like that you can visualize your whole network.
What needs improvement?
Cisco could improve the security side of their solutions.
For how long have I used the solution?
We have been using this solution since 2005.
What do I think about the stability of the solution?
It's definitely stable.
What do I think about the scalability of the solution?
It's definitely scalable.
How was the initial setup?
The initial setup can be easy depending on the knowledge you have.
It takes one or two people to maintain the solution. However, it depends on the client and the type of service required.
What's my experience with pricing, setup cost, and licensing?
The licensing cost for Cisco DNA Center is not more than that of other solutions.
If I were to give pricing a score from one to five, I would give it a score between three and four.
What other advice do I have?
We are happy with this solution; we cannot design data center switches without Cisco DNA.
On a scale from one to ten, I would rate Cisco DNA Center at nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Network Engineer at a tech services company with 201-500 employees
Robust, zero-day configuration with wireless assurance and telemetry, with outstanding support
Pros and Cons
- "I think that their LAN automation is a very good feature."
- "In terms of software-defined networking, I think it's an outstanding product."
- "The task failure reporting or provisioning failure reporting could be a little bit better in the UI, with more information given to the user."
What is our primary use case?
We use this solution for network assurance and automation, network segmentation with ISE integration, and LAN automation deploying new devices out into the switching estate.
This was for a TSA project that we were doing for a client.
How has it helped my organization?
It relieved some of the operational burdens on the IT staff. It makes troubleshooting a lot of issues much quicker from a central single pane of glass, whether it's a switch issue or authentication issue with ISE, or a wireless connectivity issue.
DNA center is very capable of being able to address well, identify the issue, suggest remediation steps, run remediation, run commands against a switch to check the proper connectivity for example, and also address all our remediation steps that the IT person could take.
Rather than having to log into the individual switch DNA center, you can basically run your commands, run your troubleshooting, all from DNA and attempt to remediate the problem.
What is most valuable?
I think that their LAN automation is a very good feature. It takes advantage of the plug-and-play capability from the catalyst switches.
We'll do a zero-day configuration, which is a good feature.
Also, wired and wireless assurance, client health, and network health are valuable, especially with the wireless sensors deployed. It can give you a good idea of what's going on in the RF environments.
The template feature is really good, you have free templates and then associate those templates to a tag, tag a device with a certain role, and just program devices that way rapidly.
It's pretty robust. The wireless assurance and telemetry, as well as the security and the segmentation capabilities, are outstanding.
They deploy rapidly. They are scalable throughout the entire organization. With just a few clicks, it really removes a lot of the human error that you would normally have with access control lists.
It takes a lot of the human element out of configuration.
You can create VRS and VNS and deploy those system-wide, application policies with a few clicks and segmentation with a few clicks.
What needs improvement?
With their provisioning status, if there's a failure in provisioning or in some type of task that DNA is trying to push out to a switch or whatever device, sometimes the task status errors or the provision errors are a little bit big.
I think they could provide a little more detail to someone when a task fails. It's an error code that tells you that this task has failed, but it doesn't get too deep into why it failed. The task failure reporting or provisioning failure reporting could be a little bit better in the UI, with more information given to the user.
From the CLI you can get much more information from MagLevs.
Also, the UI could use a little bit of improvement. I know that things have gotten a lot better in version 2, but I haven't worked with version 2 yet.
A feature that I would like to have seen is the true debt disaster recovery, which is now available in the 2.2.1 version.
More detailed information would be helpful, but you can get that information from the CLI but not everyone is comfortable working in the Linux shell.
For how long have I used the solution?
I have been using Cisco DNA Center for approximately two years.
The last version that I worked with was Version 1.3.3.6.
Currently, the latest is version 2.X.
What do I think about the stability of the solution?
It is very stable. I would rate the stability an 8.5 out of 10.
We had an issue with the DNA center database.
With the DNA center, you have to be a little patient.
We may have been trying to ask it to do too much at one time, and it created a problem with the database that escalated to the business unit to get cleaned up.
That was really not so much an issue with the DNA sensors, it was because we had spooled up a lot of tasks and you have to be a little patient with DNA.
What do I think about the scalability of the solution?
My impression of the scalability is all positive.
It's highly scalable. DNA itself is deployed as either a single node or a three-node cluster.
We were deploying it in a single node state, but my impression of it is quite positive. I like it a lot.
DNAC itself is an orchestrator and its collecting audit assurance, and telemetry. The entire IT staff of the end organization will be using the DNA center. It's probably a staff of 15 to 20 people.
In terms of endpoint end-users, that DNA is collecting assurance and telemetry from several thousand. It's being fully utilized.
How are customer service and technical support?
I have had a fair amount of interaction with technical support. I would rate them outstanding. Their DNA team is solid.
Which solution did I use previously and why did I switch?
I didn't use any other solution previously.
How was the initial setup?
Standing up the DNAC appliance itself is pretty straightforward.
The deployment was a phased approach. We did three DNAC appliances across three regions globally.
To stand up the appliance itself doesn't take long at all. It takes a few hours, but it was a phased migration strategy, one site at a time over a period of several months, we would do one or two site migrations a week.
There were an existing network infrastructure and a new network infrastructure that we were standing up in parallel to the old and then cutting it over on a weekend.
We have a handful of people who have access to the regional appliance made up of network admins and help desk personnel.
Once it's deployed and built out, it runs on its own. There is not much to with it unless you need to do a package or a software upgrade for the appliance itself.
There is no further deployment unless they are going to stand up a new site and integrate that into the DNA architecture. As it is now, everything is already up, which is what we did.
We did the deployment, the integration, and the site migration from start to finish. Then we do a low-level design and handover and workshops.
We have approximately 10 users that would have some type of operational role in DNA.
It's being highly utilized and leveraged in the organization.
What about the implementation team?
We did not use a consultant or an integrator. I completed it myself. We are Cisco Partners.
What's my experience with pricing, setup cost, and licensing?
This is taken care of before I am involved. It's handled by our presales engineer, and I work on the project delivery.
I do know that Cisco does offer some really good promotions for DNA Center to bring the costs down. But again, I don't really know the details of those promotions. I just hear about them and I know they're out there, but I don't have specifics on that.
What other advice do I have?
Cisco DNA does not have a Cloud solution. It's an on-premises appliance.
They may stand up if they bring in another heritage. They may have some heritage or legacy sites that they may bring over to the new network.
We are multi-national. Our organization is based in London, New York, and Sydney. Our clients are all multi-national global clients.
We do have some regional clients as well, but we are well-positioned to serve multi-nationals across three regions.
My advice is to read the release notes thoroughly. Understand how to deploy, in a single or three-node cluster. Most importantly be aware of release notes and read the documentation.
Do your homework, read the manual, it's there for a reason.
Be patient when standing up a new fabric site. Don't do too many tasks at one time.
The biggest lesson that I have learned is to be patient. When you have a series of tasks that you need to do, don't initiate too many at one time, initiate three or four, allow those to finish, and then continue on.
From when I first started working with DNA, it's come a very long way.
From a programmability standpoint, it really is quite solid. I really like the LAN automation capabilities.
In terms of software-defined networking, I think it's an outstanding product. I would rate Cisco DNA Center a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Team Lead at Atlas Security
It gives good visibility on all network devices (switches, routers, waps, and so on) within a network infrastructure from a single page on the dashboard, and its reporting is fantastic
Pros and Cons
- "The best feature of Cisco DNA Center is the visibility page, where you can see everything on the dashboard, and you don't have to be a technical person to view the issues."
- "What I want to see in Cisco DNA Center in the future is more support for other platforms so that you can manage third-party products, such as Fortinet."
What is our primary use case?
We deploy the Cisco DNA Center through Cisco Prime Migration, and we use Cisco DNA Center to monitor all the wired connections, endpoints, and switches such as access switches, data center switches, and routers. We also manage the wireless access points through the Cisco DNA Center.
We get reports on availability, health, manageability, logs, and critical errors. We monitor and maintain all the network devices using the solution.
How has it helped my organization?
We deploy DNAC for customers who want to manage and monitor all their Cisco Advantage licensed network devices.
What is most valuable?
The best feature of Cisco DNA Center is the visibility page, which is unavailable in Cisco Prime. You can see everything on a single plane of glass on the dashboard, and you don't have to be a technical person to view different data and statistics. For example, you can see the issue alarms, errors, topology, and availability. So the tool gives you good visibility into all that's happening within your network infra. It also provides visibility into your computing environment. Application and performance analytics in huge detail is available in the DNA center.
The reporting is fantastic in both Cisco Prime and Cisco DNA Center, so I rate that feature a nine out of ten. My company migrated clients to the Cisco DNA Center, and the reporting is incredible.
What needs improvement?
Fresh deployments is not easy to set.
During single-node deployment, you must configure the node as if it is in a cluster.
For how long have I used the solution?
I've been using Cisco DNA Center for two years now.
What do I think about the stability of the solution?
Cisco DNA Center is a very stable tool.
What do I think about the scalability of the solution?
The solution is very scalable.
How are customer service and support?
We have had a very great TAC support experience on Cisco DNA center.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Cisco Prime. DNAC is much more intuitive and better.
How was the initial setup?
The initial setup for Cisco DNA Center is more complicated compared to Cisco Prime.
What about the implementation team?
We had an in-house deployment.
What other advice do I have?
My company uses Cisco DNA Center.
I'd tell anyone planning to use Cisco DNA Center to use it, especially when you have Cisco products or devices, such as wireless, security, and voice. Cisco DNA Center is the best product for network monitoring and management. You can use Cisco Prime, but I prefer Cisco DNA Center because the visibility available there. You can see almost all information on a single page of the dashboard. If you have a Cisco environment, it's best to go for Cisco DNA Center.
I would give Cisco DNA Center an eight out of ten overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Security Manager at a financial services firm with 1,001-5,000 employees
Stable product with essential security features
Pros and Cons
- "Cisco DNA Center provides operational support, compliance support, security vulnerability detection, and automatic scheduling."
- "They should include UTM features in the product."
What is our primary use case?
The availability endpoint is in the Cisco DNA Center dashboard, which allows us to push configurations and address compliance issues to all devices on Cisco network from a single location.
What is most valuable?
Cisco DNA Center provides operational support, compliance support, security vulnerability detection, and automatic scheduling.
What needs improvement?
They should include UTM features in the product.
For how long have I used the solution?
I have been using Cisco DNA Center for five years.
What do I think about the stability of the solution?
The product is stable.
How are customer service and support?
The technical support services need improvement.
How would you rate customer service and support?
Negative
How was the initial setup?
Cisco DNA Center can be deployed as a server or an appliance. It is up to you to choose which one meets the requirements. DNA Center can manage various endpoints, automatically adding new devices to DNS and integrating them with other Cisco devices. To do this, the DNA Center must be able to access the Cisco website. Therefore, this box should have internet connectivity with support for the Cisco website. DNA Center will then fetch the 802.1x authentication and client deployment information from the website and automatically deploy it to the box. It will take at least one or two days to do with automated and manual. We need to check both sides so that it's covering entire devices. Its maintenance is easy as well.
What other advice do I have?
Cisco DNA Center is a good product. There could be more features added to the dashboard. Overall, I rate it a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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