We primarily use the solution for our customers.
Pre-Sales Engineer at a computer software company with 201-500 employees
Easy to implement and set up but is expensive
Pros and Cons
- "The implementation process is okay."
- "It is pretty easy to set up."
- "The utilization needs to be better. It needs more options."
- "I wouldn't recommend HyperFlex."
What is our primary use case?
What is most valuable?
The implementation process is okay.
What needs improvement?
HyperFlex, compared to other competitors like VxRail or Nutanix, has stability issues.
The utilization needs to be better. It needs more options.
For HX, we need to install a specific virtual machine on each node as a controller. For VxRail, we don't have to do this since it's a built-in feature on VMware.
For the solution to work, we need to buy specific switches from Cisco. It's not flexible, actually. I wouldn't recommend using it.
The cost is pretty high.
For how long have I used the solution?
I've used the product for three or four years.
Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
June 2026
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Which solution did I use previously and why did I switch?
I'm also familiar with VxRail and Nutanix. They are working with other platforms, and other techniques. Therefore they are more stable. They also have more storage options.
How was the initial setup?
It is pretty easy to set up. It's not overly complex. The implementation is simple.
We can implement the cluster within one hour.
What's my experience with pricing, setup cost, and licensing?
The solution is more expensive since switches are one of the things that add cost to the solution. The service is a little bit more costly as well. They cost more than other vendors.
What other advice do I have?
We are partners and resellers.
I wouldn't recommend HyperFlex.
If a company has options, I would say they should look at VxRail or Nutanix as the first option.
I'd rate the solution six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Pre-Sales Engineer at Raya Integration
A fully contained, virtual server platform with a valuable Cisco Intersight feature
Pros and Cons
- "I like Cisco Intersight."
- "I will tell potential users that I think it's a good product."
- "The price could be better. I think it's more expensive than VxRail. In the next release, I would like to see a better level of protection and availability with six clients."
- "The price could be better. I think it's more expensive than VxRail."
What is our primary use case?
We are consultants, and we set up this product for our customers.
What is most valuable?
I like Cisco Intersight.
What needs improvement?
The price could be better. I think it's more expensive than VxRail. In the next release, I would like to see a better level of protection and availability with six clients.
For how long have I used the solution?
I have been working with Cisco HyperFlex HX-Series for about two months.
What do I think about the stability of the solution?
Cisco HyperFlex HX-Series is a stable solution.
What do I think about the scalability of the solution?
Cisco HyperFlex HX-Series is a scalable solution. We have five or six people working on this solution.
How are customer service and support?
Technical support is good.
Which solution did I use previously and why did I switch?
I used to work with traditional solutions such as the UCS-C220 product.
What's my experience with pricing, setup cost, and licensing?
Cisco HyperFlex HX-Series is expensive. It's a standard license, and we pay for it yearly. I think we pay about 700.
Which other solutions did I evaluate?
VxRail is cheaper, more flexible than HyperFlex, and easy to back up. Most customers see that VxRail is more affordable, so why should I go with HyperFlex?
What other advice do I have?
I will tell potential users that I think it's a good product.
On a scale from one to ten, I would give Cisco HyperFlex HX-Series an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
June 2026
Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
Data Center Engineer at Emerging Communications Limited
Good value for money with full Cisco integration
Pros and Cons
- "The most valuable feature is full integration with Cisco API and UCS, which means you can have complete networking and storage from Cisco."
- "HyperFlex could be improved by reducing the minimum number of nodes supported from three to two."
What is our primary use case?
I use HyperFlex for high-performance infrastructure.
What is most valuable?
The most valuable feature is full integration with Cisco API and UCS, which means you can have complete networking and storage from Cisco.
What needs improvement?
HyperFlex could be improved by reducing the minimum number of nodes supported from three to two. In the next release, Cisco should include full integration with other virtualization vendors like Nutanix, the same way they do with VMware.
For how long have I used the solution?
I've been using HyperFlex for a year.
What do I think about the stability of the solution?
HyperFlex is very stable because it has complete solutions for networking and computing from Cisco.
What do I think about the scalability of the solution?
HyperFlex is very scalable because you can scale up by increasing the number of nodes and scale out by increasing the number of discs in the storage.
How are customer service and support?
Most of Cisco's products come with warrants and SmartNet, so if you have an issue, the customer interface allows you to rate it, and the technical team will respond based on the critical level.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is very easy, I'd rate it five out of five.
What's my experience with pricing, setup cost, and licensing?
HyperFlex is relatively expensive, but you get good value for money.
What other advice do I have?
I would give HyperFlex a rating of nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
IT Infrastructure Engineer at a government with 5,001-10,000 employees
Usable, scalable, and easy to set up
Pros and Cons
- "I find the usability very valuable."
- "Cisco HyperFlex HX-Series is essential to our vSAN solution; it's integrated."
- "You have to get the same servers with the same storage; they need to be identical. However, in vSAN or in VMware we don't have to do that. We can just add storage and manage it in the same server."
What is our primary use case?
Cisco HyperFlex HX-Series is essential to our vSAN solution; it's integrated.
What is most valuable?
I find the usability very valuable.
What needs improvement?
You have to get the same servers with the same storage; they need to be identical. However, in vSAN or in VMware we don't have to do that. We can just add storage and manage it in the same server.
In the next release, I would like to see more integration with VMware. I would also like to see more automation with other Cisco products so that we could have one dashboard for all Cisco products.
For how long have I used the solution?
We've been using Cisco HyperFlex HX-Series this year.
What do I think about the scalability of the solution?
The scalability of Cisco HyperFlex HX-Series is good.
We currently have 1,000 to, maybe, 10,000 users.
How are customer service and support?
I have found the technical support to be very good.
How was the initial setup?
The initial setup is straightforward. I think it took two to three hours maximum to set up.
We have two engineers and one manager for deployment and maintenance.
What about the implementation team?
We used a system integrator consultant for the implementation.
What's my experience with pricing, setup cost, and licensing?
There is no additional licensing cost other than the cost for each part.
What other advice do I have?
I recommend Cisco HyperFlex HX-Series and would rate it at nine on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT systems specialist at a government with 1-10 employees
User-friendly, simple installation and configuration
Pros and Cons
- "Cisco HyperFlex HX-Series is simple to use, user-friendly and has been best for our purposes."
- "The solution could improve by having more customization."
What is most valuable?
Cisco HyperFlex HX-Series is simple to use, user-friendly and has been best for our purposes.
What needs improvement?
The solution could improve by having more customization.
For how long have I used the solution?
I have used Cisco HyperFlex HX-Series within the past 12 months.
What do I think about the stability of the solution?
I have found Cisco HyperFlex HX-Series to be reliable and stable.
What do I think about the scalability of the solution?
The scalability of the Cisco HyperFlex HX-Series is good.
How are customer service and support?
The support of the solution is good, we have not had a problem.
How was the initial setup?
The implementation and configuration of the Cisco HyperFlex HX-Series were easy.
The full deployment took approximately three months.
What about the implementation team?
We did the implementation with the help of a partner.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could be reduced, it is a little expensive.
What other advice do I have?
My advice to others is you must have the project very well defined, or you will get in trouble.
I rate Cisco HyperFlex HX-Series a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Datacenter TeamLeader at Crystal Neworks Egypt
Achieve the highest level of availability across data centers
Pros and Cons
- "We are providing this solution for the customer or converting the customer from a traditional environment to a hyper-converged environment which consolidates all management and support on a single port. This is the main benefit of using the hyper-converged versus the traditional."
- "From an infrastructure level you achieve the highest availability, I am talking about 100% availability from a storage perspective."
- "Cisco HyperFlex should decrease the amount of memory needed from the Controller VM that controls the physical discs. They control the discs by using the virtual VM over every ESXi host and the VM consumes memory and consumes more hardware resources. They have to improve that by decreasing the amount of required memory and CPUs to control this disc on the server."
- "The main issue is cost-wise. Cisco costs more than its competitors."
What is our primary use case?
Our primary use case is for stretched cluster uses when the customer has multiple data centers and he won't achieve the highest level of availability. He can stretch the workload between different data centers giving him more availability when one of these data centers fails and the workload can be migrated and replicated to the other data centers. From an infrastructure level you achieve the highest availability. I am talking about 100% availability from a storage perspective.
What is most valuable?
We are providing this solution for the customer or converting the customer from a traditional environment to a hyper-converged environment which consolidates all management and support on a single port. This is the main benefit of using the hyper-converged versus the traditional.
The stretching cluster features have the highest delivery of availability from a storage perspective. You gain all the features related to or coming from virtualization because it is based on a virtualized environment. We already implemented VMware over hyper-convergence. We took all the features coming from the virtualized or VMware environment, such as high availability, DRS and sanity rules and we can segregate the workload between two data centers using rules to maintain the workload even if one of data centers fails.
What needs improvement?
In terms of what could be improved, Cisco HyperFlex should decrease the amount of memory needed from the Controller VM that controls the physical discs. They control the discs by using the virtual VM over every ESXi host and the VM consumes memory and consumes more hardware resources. They have to improve that by decreasing the amount of required memory and CPUs to control this disc on the server.
From a technology perspective there is no problem. The main issue is cost-wise. Cisco costs more than its competitors.
As for what I would like to see in the next release, Cisco already has a solution, but in a different profile called the CWOM, Cisco Workload Optimization Manager, and Cisco Intersight. This solution manages and optimizes workloads on the infrastructure and integrates them with the monitoring solution and gives insights and recommendations for the customers. I think it is included on solutions such as the VxRail which has the vROps, vRealize Operations Manager. Cisco did not include this on this solution, but in a separate solution. They have to have a logs server to collect all logs and give insights from all hardware. This is included in the Cisco Intersight but it is not included in the hyper-converged infrastructure solution.
For how long have I used the solution?
I have been using Cisco HyperFlex HX-Series for six years.
I am running it now on an implementation project for hyper-converged with a HyperFlex stretched cluster. A solution from hyper-converged, but not such a standard implementation - it is stretched between different sites.
What do I think about the stability of the solution?
No problem with stability. I have a customer and I have not spoken to him since the last upgrade one year ago. He didn't face any problem.
What do I think about the scalability of the solution?
Cisco HyperFlex HX-Series is scalable.
I think you need one or two people maximum to operate it. They must have different technology experience from different perspectives because they deal with the virtual storage and the servers, but its concept is coming from computing and virtualization. Someone should have the knowledge of all the verticals.
How are customer service and support?
Cisco support is great. But when we ask about something, they reply with the standard schema, which makes me confused. Let's say I have a problem with a customer who has a problem in their Dell or Cisco servers and I open a ticket for it. Support replies please check, check, check, check. I know! I checked all this already. I know I have to check this before calling you. This takes time. We have to go directly to our customer and try to solve the problem. Maybe sometimes our customer is solving the problem. I don't like to give them advice that is only go and check one, two, three.
How was the initial setup?
The initial setup was straightforward. The advanced solution was straightforward from an implementation perspective.
There was no problem with implementation. It has improved since past versions which had many errors and many bugs.
If our pre-requisites are ready, deployment and implementation take two days maximum.
What other advice do I have?
My advice to anyone considering Cisco HyperFlex HX-Series is that they have to study what the hyper-converged solution is and why they are going into hyper-convergence. Why not use the traditional way? This is the first thing. If they understand the concept, they can very easily go through the implementation because the hyper-converged solution is based on automatic implementation. We have a virtual machine capable of implementing the solution, but in the background there are many automated tasks running. If you don't know what is running in the background you didn't understand anything.
You have to understand and then go through the automated implementation related to hyper-converged. Any new solution allows you to implement everything automatically, you don't need to implement different components and then integrate them with each other. You have to configure single machine. You can implement everything from that single machine.
You have to understand why you are going to hyper-converge before you go to the implementation.
You can dig into it, but you will not understand anything. If you're facing any issue, you can't solve the problem. So when you're implementing for other companies, Cisco or Dell or whatever, they are asking about the pre-requisites. You have to have these pre-requisites before going into the implementation because when you have more information relative to the customer side or the requirements and the pre-requisites, the implementation is straightforward. But if you lack all the pre-requisites you will face many problems and you will not be able to define where they are coming from.
On a scale of one to ten, I would give Cisco HyperFlex HX-Series a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Lead - ITIS at a computer software company with 5,001-10,000 employees
From an administrative perspective, the whole interface is seamless
Pros and Cons
- "Performance-wise, everything is good. So far, we haven't had any issues. There has been no downtime at all."
- "In the next release, Cisco should add more integration and management capabilities as well as some tweaks to the dashboard that make it more user-friendly. They could also add support for multiple hypervisors."
What is our primary use case?
We have hosted a few use cases. Windows developed an application that we hosted in the production environment and all SQL database servers. After that, we used HyperFlex HCI to host DNS and DCP servers as well as various IT-related production servers.
What is most valuable?
HyperFlex's formatting features are easy to use. It's a one-click operation. From an administrative perspective, the whole interface is seamless.
What needs improvement?
In the next release, Cisco should add more integration and management capabilities as well as some tweaks to the dashboard that make it more user-friendly. They could also add support for multiple hypervisors.
What do I think about the stability of the solution?
Performance-wise, everything is good. So far, we haven't had any issues. There has been no downtime at all.
What do I think about the scalability of the solution?
For scalability, I would rate HyperFlex nine out of 10.
How are customer service and support?
We've received good support throughout the implementation and afterward.
How was the initial setup?
HyperFlex setup is very easy.
What about the implementation team?
We used help from vendor support during the setup.
What's my experience with pricing, setup cost, and licensing?
HyperFlex is a little pricey.
What other advice do I have?
Overall, I rate HyperFlex eight out of 10. I would recommend it to others. It's a good product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Pre-Sale Specialist at a computer software company with 201-500 employees
A good price for complex network solutions
Pros and Cons
- "The price of the solution is good, especially when it comes to complex network solutions, such as UCS and Connect."
- "There should be the opportunity to create more than one div group."
What needs improvement?
There should be the opportunity to create more than one div group. The solution has only a gigabyte boot device, boot drive of only 240 gigabytes, but 480 would be better.
It is possible to create two or more div groups, for example: having two test drives and five capacity drives for each div group.
What do I think about the stability of the solution?
I am not in a position to discuss the solution's stability, as I do not work too closely with Hyperflex.
How are customer service and technical support?
I am not in a position to discuss technical support, as I do not work too closely with Hyperflex.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is good, especially when it comes to complex network solutions, such as UCS and Connect.
What other advice do I have?
I rate Cisco HyperFlex HX-Series as an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Straightforward to set up and you can manage everything from one place, but it only supports one cache drive per node
Pros and Cons
- "The most valuable feature is that you can manage the whole cluster from the traffic interconnect."
- "With the cache disk fails in Cisco, the whole node fails, and the workload goes down."
What is our primary use case?
We are a solution provider and Cisco HyperFlex is one of the products that we propose to our customers. This product is used for hyper-convergence in IT transformation and can be used for very heavy workloads such as VDIs or HAP HANA.
What is most valuable?
The most valuable feature is that you can manage the whole cluster from the fabric interconnect.
The physical switches are more reliable than the virtual machines.
using a virtual machine to manage the cluster, needs lots of pre-configuration & validation steps, as well may lead to cluster fail in case of the fail / corruption of the VM (unless you manage to have a valid backup to restore, with a valid cluster restoration plan),
despite the managing of the Cisco Hyperflex, it comes almost preloaded & stand ready for deploying, as well in redundant architecture, which reflect a solid base for managing & reliability deployment.
What needs improvement?
They need to make many improvements to this solution but the most important area is the compression. Most customers are concerned with the compression for a specific workload, and then maintaining it. The performance and compression vary depending on the type of workload; for example with SAS HANA, Cisco forces compression and that affects performance very badly. At the least, the customer should have the option to choose what types of workload should be affected by the data reduction functionality.
The second point is that they need to work on the erasure code. Cisco doesn't support erasure code, even over flash. If they fix this then they will only waste 25%. With replication and mirroring, it uses 100% of the allocated capacity. This means that Cisco needs to work on the architecture. I have conducted many PoCs and it is a problem that they need to work on.
Cisco offers a single cache drive cluster, whereas VxRail offers up to four cache disks per drive. When the cache disk fails in Cisco, the whole node fails, and the workload goes down. But when it comes to VxRail, if a cache disk files then only the node fails and the workload remains up and running. This is an area that Cisco needs to work on. Essentially, they have to raise the number of cache disks that can be included in a single node.
For how long have I used the solution?
We have been working with Cisco HyperFlex for the past four years.
What do I think about the stability of the solution?
This is a reliable solution
What do I think about the scalability of the solution?
This product is quite scalable.
Our usage of this product may increase but it is up to the customer. For example, when a customer is loyal to Cisco, they will implement HyperFlex. On the other hand, if it's a customer with a hyper-converged infrastructure then they will definitely implement VxRail.
How are customer service and technical support?
Technical support from Cisco is responsive and depending on the problem, a hardware replacement is offered 24/7, which is good.
Which solution did I use previously and why did I switch?
I have experience with similar products from other vendors.
HyperFlex is a very good solution, although not compared to Dell EMC VxRail. Both of them have many good features, although VxRail is better and yet, Cisco is more expensive.
If you consider my customers to be a community, 70% of them have VxRail and 30% of them have HyperFlex.
How was the initial setup?
The initial setup is straightforward. The length of deployment depends on the number of channels but for between four and five nodes, it takes approximately two weeks.
What's my experience with pricing, setup cost, and licensing?
This is an expensive solution, although Cisco will offer it free of charge when there is a large networking opportunity that arises. The licensing is perpetual and the only thing that you may need to pay for on a monthly basis is if you're going to use their cloud-based management features. This requires a subscription.
What other advice do I have?
Cisco offers the on-cloud management system for HyperFlex but most of our customers that are using a hyper-converged infrastructure prefer to build their own, private cloud. In most cases, they have this solution installed on-premises.
Cisco HyperFlex is a product that I can recommend, although VxRail is my first choice. Depending on the customer, their environment, and history with Cisco, I will recommend one of these products over the other.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Solution Architect at a manufacturing company with 1,001-5,000 employees
Responsive technical support , reliable, and scalable
Pros and Cons
- "The technical support has been very good for this solution."
- "I have many clients using this solution for a number of reasons, such as unified communications and collaboration."
- "I would rate the installation of Cisco HyperFlex HX-Series an eight out of ten. It can be complex."
- "There could be an increase in performance to improve the solution."
What is our primary use case?
I have many clients using this solution for a number of reasons, such as unified communications and collaboration.
What needs improvement?
There could be an increase in performance to improve the solution.
For how long have I used the solution?
I have been using the solution for approximately four years.
What do I think about the stability of the solution?
The solution is reliable.
What do I think about the scalability of the solution?
We have had no problems with the scalability of the solution.
How are customer service and technical support?
The technical support has been very good for this solution.
How was the initial setup?
I would rate the installation of Cisco HyperFlex HX-Series an eight out of ten. However, it can be complex.
What's my experience with pricing, setup cost, and licensing?
We are on an annual subscription and the price is fair.
What other advice do I have?
I would recommend this solution to others.
I rate Cisco HyperFlex HX-SeriesRev an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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