We use this solution for virtualization.
Engineer at a tech services company with 51-200 employees
Good scalability and easy setup
Pros and Cons
- "Scalability is easy and simple."
- "The most valuable feature is that it is scalable."
- "Their technical support is very bad. We had an issue where instead of an engineer we got a PDF "doctor" that didn't know anything about our problem which was very frustrating."
What is our primary use case?
How has it helped my organization?
Its simplicity has been a benefit for our organization.
What is most valuable?
The most valuable feature is that it is scalable. It has many resources and is easy to expand.
What needs improvement?
They should improve the price. A lot of people complain that the price is an issue. For smaller countries, this solution is too expensive.
Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
June 2026
Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability has not really improved. Also, their upgrades are complicated. This is something that needs to be fixed, which I'm sure they'll do.
What do I think about the scalability of the solution?
Scalability is easy and simple.
How are customer service and support?
Their technical support is very bad. We had an issue where instead of an engineer we got a PDF "doctor" that didn't know anything about our problem which was very frustrating.
How was the initial setup?
The setup is simple. We understand how it works so it's not a problem for us but I can imagine that for somebody who doesn't know UCS so well, the setup can be complex.
What other advice do I have?
I would rate this solution an eight out of ten. The solution is not so bad. To get a ten, the upgrades should be smoother and without any problems so that we're not scared to do them. It could also be more traditional. It's hard to trust the new product especially because we've had issues with the upgrades. It may take some time but it is getting better.
You should try this solution, you won't regret it.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Senior Systems Engineer at a tech services company with 201-500 employees
Stability is really poor, there have been disruptions of clusters which is a big pain point
Pros and Cons
- "The automation is a valuable feature, it's interesting."
- "Technical support is good but we need it for every piece we do."
- "Stability is really poor, especially the storage stability. We lost data. There were disruptions of clusters and that's one big pain point of the solution. It's not stable enough, the documentation is not good, there's not much documentation available. For every call we need a tech engineer."
- "Stability is really poor, especially the storage stability. We lost data."
What is our primary use case?
Our primary use case of this solution is for data center virtualization.
What is most valuable?
There's high commodity stuff but nothing is very useful inside. The automation is a valuable feature, it's interesting.
What needs improvement?
Mostly documentation needs to be improved, we need strong documentation. We also want to not need to open a tech case every time we need to troubleshoot. Stability and storage need to be improved.
What do I think about the stability of the solution?
Stability is really poor, especially the storage stability. We lost data. There were disruptions of clusters and that's one big pain point of the solution. It's not stable enough, the documentation is not good, there's not much documentation available. We need a tech engineer for every call.
What do I think about the scalability of the solution?
Scalability was cool on the marketing site but the two node clusters crashed. I'm not willing to build large scale infrastructure with this product because it's not stable enough.
How are customer service and technical support?
Technical support is good but we need it for every piece we do. For every change, we need technical support. They are quick to respond and help us solve the issue.
Which solution did I use previously and why did I switch?
We switched solutions because the market drives us, mostly Cisco drives us. They have high goals. Normally, we build up a classic converged infrastructure but now Cisco wanted us to deploy hyperconverged.
How was the initial setup?
The initial setup is very complex.
What about the implementation team?
We are partners so we integrate it ourselves.
Which other solutions did I evaluate?
We did not look at other solutions. We only focus on Cisco. We love Cisco and hopefully, HyperFlex will become a better product.
What other advice do I have?
I would rate it a four out of ten. I would advise someone considering this solution to be careful.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
June 2026
Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
IT System Administrator at a manufacturing company with 5,001-10,000 employees
We can't get a POC to work because there are big latencies between the two sites
Pros and Cons
- "The most valuable features are scalability and the easy operation - if it works, as you can configure everything from just one window."
- "They can't get a POC to work because there are big latencies between the two sites we have. Even though we have a private fiber connection and everything else works well, they can't get the two products to talk to each other. They are not able to build it up. It looks like it's a firmware issue. They said it isn't but now it's looking like it is. I hope we can sort it out."
- "In terms of the stability, we can't get it to work."
What is our primary use case?
Our primary use case is to reduce our hardware storage and to make it virtual so we use vSAN and HyperFlex.
What is most valuable?
The most valuable features are scalability and the easy operation - if it works. You can configure everything from just one window.
What needs improvement?
They can't get a POC to work because there are big latencies between the two sites we have. Even though we have a private fiber connection and everything else works well, they can't get the two products to talk to each other. They are not able to build it up. It looks like it's a firmware issue. They said it isn't but now it's looking like it is. I hope we can sort it out.
What do I think about the stability of the solution?
In terms of the stability, we can't get it to work. We have one or two VMs online but nothing we could say to get an overview of it.
What do I think about the scalability of the solution?
In terms of scalability, we can add servers, storage servers or computing servers, and we're much more flexible with block-based storage.
Which solution did I use previously and why did I switch?
We had one other block-based storage just run out of support and service so we thought we'd go with migration. We have a dual-vendor concept and so we wanted to go with vSAN and something else in storage so we chose HyperFlex.
How was the initial setup?
The setup is pretty much is straightforward. The issue is that it doesn't work afterwards.
What about the implementation team?
We integrated directly through Cisco.
What other advice do I have?
I would rate this solution a three out of ten. I would advise someone considering this solution not to spread it over two data centers.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant at a tech services company with 5,001-10,000 employees
Has reduced the cost of management and it has easy monitoring systems
Pros and Cons
- "The most important benefits that we've seen from this solution is that it reduces the cost of management and it has easy monitoring systems."
- "A stretch function is really needed. Germans think that because of the high availability and the security that two data centers are better but we want edge all in one cluster. This is a needed feature, the cluster feature, and we'd also like to see a possibility for ROBO offices."
What is our primary use case?
Our primary use case is for desktop infrastructure.
How has it helped my organization?
The most important benefits that we've seen from this solution is that it reduces the cost of management and it has easy monitoring systems.
What is most valuable?
The most valuable features are that you can easily scale up and compute.
What needs improvement?
A stretch function is really needed. Germans think that because of the high availability and the security that two data centers are better but we want edge all in one cluster. This is a needed feature, the cluster feature, and we'd also like to see a possibility for ROBO offices.
What do I think about the stability of the solution?
We had some trouble during the implementation, but it was one of the first versions and everything is fine now. Stability was only an issue at the beginning.
What do I think about the scalability of the solution?
Scalability is really great because you can adjust the HyperFlex node. If you need more storage, you can add some more drives when it's not full at the beginning. Also, you have the possibility to edge the compute resources with the plates.
How was the initial setup?
The first version was complex to set up because there were some open questions within the workflows. Now, the new installer is great. It's really great, really fast, and it's easy to set up.
What other advice do I have?
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Senior Presales Lead at Systems Engineering Of Egypt
Enables workers to be more efficient and has significantly reduced the time it takes to complete daily activities
Pros and Cons
- "Our customers have seen ROI in terms of the time they save troubleshooting."
- "This solution has improved my organization because workers are more efficient and the time it takes to complete daily activities has been significantly reduced."
- "I would like for them to develop integration with other technologies, like SD Access. It's still lacking an enhancement management player."
What is our primary use case?
We use this solution for many banks in Egypt.
How has it helped my organization?
This solution has improved my organization because workers are more efficient and the time it takes to complete daily activities has been significantly reduced. It has also enhanced KPIs for the workers and the remote sites don't have any delay reaching the required data.
What is most valuable?
The most valuable features are that it's an all in one solution, requires low power, it's easy for management, and easy to implement and train.
What needs improvement?
I would like for them to develop integration with other technologies, like SD Access. It's still lacking an enhancement management player.
What do I think about the stability of the solution?
Stability is very good.
How are customer service and technical support?
Their technicians are very qualified and supportive.
Which solution did I use previously and why did I switch?
Our customers knew they needed to switch to this solution because we have had good experiences with Cisco. It has a strong presence in Egypt and a good technical support and sales team.
What was our ROI?
Our customers have seen ROI in terms of the time they save troubleshooting.
Which other solutions did I evaluate?
We also considered Dell EMC.
What other advice do I have?
I would rate it a nine out of ten, not a ten because nothing is perfect.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at a tech services company with 1,001-5,000 employees
The high performance has saved us time and money but the technical support needs improvement
Pros and Cons
- "The ROI we have seen from the high performance that has saved us time and money."
- "Technical support is very good. Not excellent, but good. There's still not enough data available on the web. For example, for the integration to VMware, I had a case recently and I searched for more information but didn't find any."
What is our primary use case?
Our primary use case of this solution is for data storage for the network.
What is most valuable?
Integration to third-parties is the most valuable feature.
What do I think about the scalability of the solution?
Scalability and performance are good.
How are customer service and technical support?
Technical support is very good. Not excellent, but good. There's still not enough data available on the web. For example, for the integration to VMware, I had a case recently and I searched for more information but didn't find any.
Which solution did I use previously and why did I switch?
We knew we needed to switch solutions because we needed a solution with good performance, scanning, and an overall new and innovative solution.
How was the initial setup?
We had some hardware problems at the beginning of the initial setup but after that was resolved the setup was straightforward.
What about the implementation team?
We implemented through an integrator and had a great experience with them.
What was our ROI?
The ROI we have seen from the high performance that has saved us time and money.
Which other solutions did I evaluate?
We also looked at Nutanix. We ended up going with Cisco because our whole network is based on Cisco.
What other advice do I have?
I would give this solution a seven out of ten because it's still new and I still haven't practiced a lot with it but I have had a good experience until now.
I would advise someone considering this solution to sit with your integrator, discuss the different products, comply with the competitors, and you will get your desired results.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Architect at a aerospace/defense firm with 1,001-5,000 employees
It is flexible and can quickly deploy machines
Pros and Cons
- "The flexibility is its most valuable feature; the ability to quickly deploy a number of help machines, and it is not constrained by what we want to do."
- "I would like a lighter product; something which can be carried by a mere human. The typical size still looks like a stack of data center-sized servers, which is typically fine, but not so good if you want to carry it around."
What is our primary use case?
Our use case would be deployable mobile headquarters, headquarters on the move, where we can quickly deploy to our small user community and quickly create a mobile data center. This includes using business advantage communications.
How has it helped my organization?
We are in the architecting phase. We are looking at it being more agile in our deployed headquarters. We are in the testing and deployment phase.
What is most valuable?
The flexibility is its most valuable feature; the ability to quickly deploy a number of help machines. It is not constrained by what we want to do.
What needs improvement?
The product's disadvantage is that it is not necessarily open as I would like it to be. The main platform has some closed features that I would rather not see. For example, I need a mechanism to orchestrate services and an infrastructure as a service model, which is how we are deploying it. We would like to orchestrate it using an open, non-Cisco tool. While there is an API, in order to deploy it, we need to indicate it with a higher layer Network Services Orchestrator. This requires a lot of work to be done. If it could support a more open model, where we have standardized blueprints, templates, or virtual machines, it would be nice. This is an industry problem, not necessarily specific to Cisco.
I would like a lighter product; something which can be carried by a mere human. The typical size still looks like a stack of data center-sized servers, which is typically fine, but not so good if you want to carry it around.
For how long have I used the solution?
Trial/evaluations only.
What do I think about the stability of the solution?
It works as expected.
What do I think about the scalability of the solution?
Based on the bigger picture, scalability should be good. However, we haven't tested in on scale yet. On paper, it is perfectly fine.
How are customer service and technical support?
The technical support is good.
Which solution did I use previously and why did I switch?
Our other solution works perfectly fine. However, we do capability upgrades every so often. This is a trigger for me to determine if we are looking in the right direction. As our requirements to be more agile have increased over time when working with our previous system, we learned the system is too complicated. We needed something which is smarter and can be more automated, where a physical engineer use a template and let it run, then get a green light because the system works.
How was the initial setup?
The initial setup was somewhat complex, but this was because of our requirements. We were pushing the physical structure beyond what Cisco could deliver. This made life a bit miserable for the engineer.
What about the implementation team?
Cisco delivered the solution directly to us. They contributed skill, personnel, equipment, and prototypes.
Which other solutions did I evaluate?
We are looking at Microsoft, VMware, Cisco, and Dell EMC. In the end, we will make our decision on price and functionality.
What other advice do I have?
Give it a go. Work with their engineers and support staff to see if your solution fits. Challenge them to go a bit further than than their standard product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a comms service provider with 5,001-10,000 employees
The product is stable and can scale
Pros and Cons
- "The product is stable. No one complains about the stability, which is fabulous."
- "Cisco should combine its features with its prices."
How has it helped my organization?
We use it mostly for our business customers.
What needs improvement?
Cisco should combine its features with its prices.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
The product is stable. No one complains about the stability, which is fabulous.
What do I think about the scalability of the solution?
The scalability is okay. Our customers don't complain about it.
Which solution did I use previously and why did I switch?
Our technical team said that this is the best solution for us.
How was the initial setup?
The initial setup was straightforward. It was implemented three months ago.
What was our ROI?
Three months is too soon to see ROI.
What's my experience with pricing, setup cost, and licensing?
The price is a bit too high.
Which other solutions did I evaluate?
Our technical team made this decision.
What other advice do I have?
Be more careful if your technical person says, "It is necessary to implement and develop the infrastructure."
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at Provinzial NordWest
It is absolutely stable, but the API could be improved for better integration with other systems
Pros and Cons
- "The possibility to share the workload is one of its most valuable features. We have many applications which have need of workloads only a few times in a month, so we share HyperFlex with them."
- "We haven't had any downtime; it is absolutely stable."
- "We are working with a lot of different technologies and trying to manage them with one tool. The API could be improved for better integration with other systems."
- "Cisco technical support often makes things too complicated."
What is our primary use case?
We are using HyperFlex for heavy workloads and virtual machines which are on a separate network.
What is most valuable?
- Past deployments
- The possibility to share the workload. We have many applications which have need of workloads only a few times in a month, so we share HyperFlex with them.
- The product works quickly.
What needs improvement?
We are working with a lot of different technologies and trying to manage them with one tool. The API could be improved for better integration with other systems. For example, the integration to VMware could be better.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
We haven't had any downtime. It is absolutely stable.
What do I think about the scalability of the solution?
The scalability is good. We use the nodes that we bought, and they have really scaled out.
How are customer service and technical support?
Cisco technical support often makes things too complicated. We have easy problems, but they want to WebEx and constantly testing. In the end, we have to exchange a disk and everything is okay. In the beginning, we said the disk is defect, but they want us to test and retest, before acknowledging the disk is defect and we can exchange it. That is a problem for me.
Which solution did I use previously and why did I switch?
We worked for years with HPE services. We didn't see that they developed, so we looked for other vendors. In the end, we decided on Cisco and are now testing some Cisco technologies. The main technology for us is UCS. HyperFlex was an idea which came from our account manager. I said, "Okay, we can test it." We have a use case. Now, we are working with it.
How was the initial setup?
From day one, it worked. The initial setup was okay.
What about the implementation team?
Cisco helped us to deploy and integrate. Our experience with them was fine.
What was our ROI?
We are testing it on the slowest workloads. We think by sharing the hardware with several applications that we can save money.
Which other solutions did I evaluate?
We considered all the vendors. In the end, Cisco checked all the boxes.
What other advice do I have?
At the moment, Cisco is a good vendor, as far as networking solutions. I connect the servers to the network, and the compatibility is good.
We haven't tested the new container functionality. I hope it's good, because this is very important for us.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product and Project Manager at Eta2u
The compute storage and virtualization come all in one box
Pros and Cons
- "The compute storage and virtualization come all in one box."
- "The solution is fantastic for VDI usage."
- "We would like HyperFlex to connect the storage directly into Fabric Interconnect along with the features of the solution. We have enough ports in HyperFlex. We don't want to buy another set of switches to connect to Fabric Interconnect, complicating the solution."
What is our primary use case?
The primary use case is VDI and virtualization. We are testing it for VDI. For VDI, HyperFlex has been pretty useful.
How has it helped my organization?
Everything is in the solution. We don't have to connect to something else or pieces from somewhere else. We also receive centralized reports from it.
What is most valuable?
The compute storage and virtualization come all in one box.
What needs improvement?
We would like HyperFlex to connect the storage directly into Fabric Interconnect along with the features of the solution. We have enough ports in HyperFlex. We don't want to buy another set of switches to connect to Fabric Interconnect, complicating the solution. This change would be a great improvement.
What do I think about the stability of the solution?
We are happy with the stability.
What do I think about the scalability of the solution?
The scalability is fantastic. It scales much more than we need.
How are customer service and technical support?
We have not used the technical support yet.
Which solution did I use previously and why did I switch?
Cisco let us know about HyperFlex. We receive training and liked it. We said, "Why not? Let's test it."
How was the initial setup?
The setup is not easy, but it's not complicated. How you implement things can be complex.
What about the implementation team?
We had some courses on it and followed them. So, we did the deployment on ourselves.
What was our ROI?
We have seen ROI.
Which other solutions did I evaluate?
We also evaluated VxRail from Dell EMC. However, we went with HyperFlex because it is a Cisco product.
What other advice do I have?
Give HyperFlex a try. Try a demo.
The solution is fantastic for VDI usage.
Disclosure: My company has a business relationship with this vendor other than being a customer. Product.
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