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Data Center Engineer at Emerging Communications Limited
Real User
Good value for money with full Cisco integration
Pros and Cons
  • "The most valuable feature is full integration with Cisco API and UCS, which means you can have complete networking and storage from Cisco."
  • "HyperFlex could be improved by reducing the minimum number of nodes supported from three to two."

What is our primary use case?

I use HyperFlex for high-performance infrastructure.

What is most valuable?

The most valuable feature is full integration with Cisco API and UCS, which means you can have complete networking and storage from Cisco.

What needs improvement?

HyperFlex could be improved by reducing the minimum number of nodes supported from three to two. In the next release, Cisco should include full integration with other virtualization vendors like Nutanix, the same way they do with VMware.

For how long have I used the solution?

I've been using HyperFlex for a year.

Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
August 2025
Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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What do I think about the stability of the solution?

HyperFlex is very stable because it has complete solutions for networking and computing from Cisco.

What do I think about the scalability of the solution?

HyperFlex is very scalable because you can scale up by increasing the number of nodes and scale out by increasing the number of discs in the storage.

How are customer service and support?

Most of Cisco's products come with warrants and SmartNet, so if you have an issue, the customer interface allows you to rate it, and the technical team will respond based on the critical level.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is very easy, I'd rate it five out of five.

What's my experience with pricing, setup cost, and licensing?

HyperFlex is relatively expensive, but you get good value for money.

What other advice do I have?

I would give HyperFlex a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer711501 - PeerSpot reviewer
Team Lead - ITIS at a computer software company with 5,001-10,000 employees
Real User
From an administrative perspective, the whole interface is seamless
Pros and Cons
  • "Performance-wise, everything is good. So far, we haven't had any issues. There has been no downtime at all."
  • "In the next release, Cisco should add more integration and management capabilities as well as some tweaks to the dashboard that make it more user-friendly. They could also add support for multiple hypervisors."

What is our primary use case?

We have hosted a few use cases. Windows developed an application that we hosted in the production environment and all SQL database servers. After that, we used HyperFlex HCI to host DNS and DCP servers as well as various IT-related production servers. 

What is most valuable?

HyperFlex's formatting features are easy to use.  It's a one-click operation. From an administrative perspective, the whole interface is seamless.

What needs improvement?

In the next release, Cisco should add more integration and management capabilities as well as some tweaks to the dashboard that make it more user-friendly. They could also add support for multiple hypervisors.

What do I think about the stability of the solution?

Performance-wise, everything is good. So far, we haven't had any issues. There has been no downtime at all.

What do I think about the scalability of the solution?

For scalability, I would rate HyperFlex nine out of 10.

How are customer service and support?

We've received good support throughout the implementation and afterward.

How was the initial setup?

HyperFlex setup is very easy.

What about the implementation team?

We used help from vendor support during the setup.

What's my experience with pricing, setup cost, and licensing?

HyperFlex is a little pricey. 

What other advice do I have?

Overall, I rate HyperFlex eight out of 10. I would recommend it to others. It's a good product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
August 2025
Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
reviewer1641165 - PeerSpot reviewer
Pre-Sale Specialist at a computer software company with 201-500 employees
Reseller
Top 5Leaderboard
A good price for complex network solutions
Pros and Cons
  • "The price of the solution is good, especially when it comes to complex network solutions, such as UCS and Connect."
  • "There should be the opportunity to create more than one div group"

What needs improvement?

There should be the opportunity to create more than one div group. The solution has only a gigabyte boot device, boot drive of only 240 gigabytes, but 480 would be better. 

It is possible to create two or more div groups, for example: having two test drives and five capacity drives for each div group. 

What do I think about the stability of the solution?

I am not in a position to discuss the solution's stability, as I do not work too closely with Hyperflex.

How are customer service and technical support?

I am not in a position to discuss technical support, as I do not work too closely with Hyperflex.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is good, especially when it comes to complex network solutions, such as UCS and Connect.

What other advice do I have?

I rate Cisco HyperFlex HX-Series as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
IT Manager at a tech vendor with 51-200 employees
Real User
An all-in-one option that is stable and offers good management
Pros and Cons
  • "The scalability of the product is quite good overall - as long as you plan correctly from the outset."
  • "Unlike other options, you need to pay a subscription to Cisco yearly instead of paying for the hardware outright, which makes it more expensive in the long run."

What is our primary use case?

HyperFlex is a hyper-converged infrastructure system that is a cluster of servers that provide compute and storage at the same time. Most other networking systems provide either computation separately from storage and networking. However, HyperFlex is a combined system that provides compute, networking, and storage in the same solution. That is, it gives you a single point of management for everything instead of separately for different components.

How has it helped my organization?

We've adopted Hyperflex as the new Virtualization solution for our network. all new workloads will be created on Hyperflex, and all existing workloads will be migrated to Hyperflex over the next few years.

What is most valuable?

The product makes management much easier since there's a single pane of glass to use to monitor, manage and upgrade the system. 

You can achieve similar performance for your system by buying separate components, however, HyperFlex allows you to achieve the same performance using one system. It's basically one integrated system. That's the most powerful aspect of it. 

The solution is quite stable.

The scalability of the product is quite good overall - as long as you plan correctly from the outset.

What needs improvement?

A disadvantage is the higher costs involved in using this product. If it were more affordable, it would be easier to recommend and HCI adoption rate would increase. Unlike other options, you need to pay a subscription to Cisco yearly instead of paying for the hardware outright, which makes it more expensive in the long run.

The initial setup could be easier. Right now, it's a bit difficult. 

For how long have I used the solution?

We've used the solution over the last 12 months.

What do I think about the stability of the solution?

It's been stable since we set it up. It's been very stable and providing good service. 

What do I think about the scalability of the solution?

We are considering expansion at the moment. The solution is easily scalable if it is planned correctly from the beginning. 

Our previous generation is going to end support in two years. We're planning to migrate our whole virtualization infrastructure from the old generation solution to the Cisco solution. Basically, within one or two years, we'll be moving all our instrumentation and all our workloads will be moving to this solution.

A minimum of three servers is needed. If these servers have good specifications from the beginning, it's as easy as adding another node. You can expand the solution with more and more nodes. That said, if the node isn't configured properly in the amount of CPU, RAM, and storage, then when you try to expand, you must either expand with more than one node to add more and more scalability, or you must upgrade the existing nodes.

HyperFlex is hosting our financial systems. In terms of users, for management, it's just the ITT and we're managing the solution. However, if you consider people who are using the servers as infrastructure, then you can say more than 50 people technically are on the solution. Basically, the whole company uses the PBX system as an exchange for phone calls, for example.

How are customer service and technical support?

We haven't reached out to Cisco in terms of needing technical support. We've reached out for other reasons, however,  and they were very quick to respond. For this solution, in particular, we've been working with Cisco's partners  - and since our partner provides good support, then we haven't needed to reach out to Cisco directly.

Which solution did I use previously and why did I switch?

We used to have a non-converged solution before Hyperflex that had separate components, however, when we chose to go with a hyper-converged solution for our network, we chose HyperFlex.

How was the initial setup?

The initial setup is not exactly straightforward or simple. It's a bit difficult, a bit complex. 

Luckily, we had the support of the Cisco partner to install and integrate the solution. However, it would have been much easier if we could do it in a shorter time. 

It is a complicated process for integration and it takes time. It can take several hours to install and configure the solution. If the setup process was faster, it could have been done in a shorter time. Basically, it took about two or three days to finish the whole setup. From unpacking to going online, it took us a few days. While the installation is a part of the process, the most time-consuming point was the initial setup.

What about the implementation team?

We had a Cisco partner that assisted us in the initial implementation. 

What's my experience with pricing, setup cost, and licensing?

The solution comes at a higher cost than if you had separate integrations grouped together.

There are licenses included with the hardware, and then there are annual subscriptions that you need to pay. You need to pay an annual subscription service to Cisco for operating the solution. There are other solutions that are purely hardware and whatever licenses you pay, you pay one time along with the purchase, or if you need to expand. This solution has an annual subscription payment.

What other advice do I have?

We are customers and end-users.

The HyperFlex is on-premise the hardware infrastructure. You can set it up with VMware ESXi or with Microsoft Hyper-V. We chose to go with VMware ESXi. It was a requirement of the other systems that we depended on. We could have gone with Hyper-V, however, VMware turned out to be the right solution. The system is hardware and it's compatible with both software solutions or hypervisor solutions. We chose VMware ESXi and turned out to be a better solution than Hyper-V.

I would recommend the product to other users, as long as it's affordable for the company. The cost is high. It is about 150% more costly than a comparable older generation solution. However, if you can afford it, then by all means go for it. 

I'd also advise new users to choose a higher-end specification for the servers. This is also important. That would make extending it easier. For example, the fiber interconnected component the solution sells is like a switch. It's sold per port. If you buy exactly what you need now, you have to replace the hardware when you want to expand. Therefore, plan for the needs of the future, not the present.

Overall, I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1539879 - PeerSpot reviewer
Solution Architect at a manufacturing company with 1,001-5,000 employees
Real User
Responsive technical support , reliable, and scalable
Pros and Cons
  • "The technical support has been very good for this solution."
  • "I would rate the installation of Cisco HyperFlex HX-Series an eight out of ten. It can be complex."

What is our primary use case?

I have many clients using this solution for a number of reasons, such as unified communications and collaboration.

What needs improvement?

There could be an increase in performance to improve the solution.

For how long have I used the solution?

I have been using the solution for approximately four years.

What do I think about the stability of the solution?

The solution is reliable.

What do I think about the scalability of the solution?

We have had no problems with the scalability of the solution.

How are customer service and technical support?

The technical support has been very good for this solution.

How was the initial setup?

I would rate the installation of Cisco HyperFlex HX-Series an eight out of ten. However, it can be complex. 

What's my experience with pricing, setup cost, and licensing?

We are on an annual subscription and the price is fair.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco HyperFlex HX-SeriesRev an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Solution Architect at COPYCAT LIMITED
Real User
Top 5
Straightforward to set up with good management and very good stability
Pros and Cons
  • "The management feature is the solution's most valuable aspect."
  • "We need to be able to scale out and not just up. When you want to scale up or scale out, you are quite limited."

What is most valuable?

The management feature is the solution's most valuable aspect.

Overall, the solution is pretty good.

The initial setup is pretty straightforward. 

We've found the stability to be very good.

What needs improvement?

The pricing of the solution could be improved. It's a bit too high. We find that most customers can not make it work with their budgets.

When it comes to the virtualization layer, we have issues. We can scale up, and yet we can't add storage.

We need to be able to scale out and not just up. When you want to scale up or scale out, you are quite limited.

It would be ideal to have the flexibility to scale out whereby you are able to do a single type of commodity upgrade. For example, if we could upgrade the memory only, or upgrade the process only or storage only,.

There is a general over-reliance on VMware, the form of the software layer which now includes things like Nutanix. Some customers - especially around Oracle - have a preference to not work around VMware. That's why we need more flexibility to be able to do any event on the top layer.

It would be ideal if we had local support here in Kenya.

For how long have I used the solution?

I can't recall for how long I've been dealing with the product. It's been a while. 

What do I think about the stability of the solution?

The stability is quite good on the solution. It's not buggy or glitchy. It doesn't crash or freeze. The performance is reliable. 

What do I think about the scalability of the solution?

We primarily deal with small and medium-sized companies.

While the solution can scale up, it can't scale out, and this is a problem for us.

How are customer service and technical support?

Technical support is okay on the computer side. However, when it comes to the virtualization layer, that's where the problem is. I've been having issues. We can only scale up. We cannot scale out. I can't add an additional storage. We're trying to work this through with configurations and we're running into a lot of trouble.

Also, we'd like to have local support in our country. Right now, we are lacking that.

Which solution did I use previously and why did I switch?

I also work with other vendors, such as Dell.

For small companies and environments full of Cisco I recommend that a company uses Cisco, as the transition is easy as the UCS manager connects well to Hyperflex.  

However, for an organization that doesn't have a clear growth plan, and grows randomly, PowerFlex is better, as it affords more flexibility and it's easier to upgrade.

How was the initial setup?

The initial setup is really easy if you are using Hyperflex money.

I wouldn't describe the initial setup as difficult or complex.

What's my experience with pricing, setup cost, and licensing?

The pricing is high for the solution. The costs need to be adjusted. 

The licensing is okay, however, the harder infrastructure needs to be adjusted.

What other advice do I have?

We are a reseller.

My advice to other organizations considering the solution is to make sure you plan before deployment and put into place a proper plan. The initial pre-project timeline puts into place a proper plan and based on your focus. It will make sure that whatever you put into place meets your requirements both right away and into the future. 

I'd rate the solution at an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
reviewer1461453 - PeerSpot reviewer
Presales Consultant at a tech services company with 51-200 employees
Real User
Quite scalable, stable, and offers good technical support
Pros and Cons
  • "It's very easy to use and quite a mature product."
  • "The pricing is pretty expensive."

What is our primary use case?

A client typically uses the solution for the VDI critical application and for the containerization as well. It's a critical application and he X location and the hybrid or multi cloud.

What is most valuable?

The solution is easy to deploy as they're based on ECS. We buy an ECS Manager so that we can scale out easily. We can also integrate with external storage. We can also scale for computing or storage only.

The product is quite stable.

It's very easy to use and quite a mature product.

What needs improvement?

As a fairly mature product, I can't think of any features that are lacking per se. 

The pricing is pretty expensive.

Right now they are coming into the public cloud, we want to be seeing HyperFlex integration with public clouds such as AWS, Azure or Google. 

I need to see the feature more use cases for the backup and restore functionalities or how  we can expand the cluster to the public cloud.

For how long have I used the solution?

I've been using the solution since about 2018. It's been about two years or so. It hasn't been too long.

What do I think about the stability of the solution?

The solution is very stable. It doesn't have bugs or glitches. It doesn't crash or freeze. It's very good.

What do I think about the scalability of the solution?

We do plan to continue using the product and expanding it as needed. 

Cisco is better for enterprise-level organizations.

How are customer service and technical support?

Cisco has great technical support. We're quite satisfied with their level of service. Cisco does offer full support for the product, which is quite helpful. They have a good amount of knowledge on their product and they are very good at sharing the information and insights they have. 

However, in comparison, Nutanix technical support is better in that they are not only knowledgeable but responsive as well.

Which solution did I use previously and why did I switch?

As partners, we use a variety of solutions such as Nutanix, Cisco HyperFlex, and NetApp HCI. We don't for example, have partnerships with HPE or SimpliVity.

If you were comparing Cisco, to, for example, Nutanix, Cisco is more expensive.

How was the initial setup?

The initial setup is not too complex. The installation is pretty easy as the HyperFlex has a deployment engine. We can just follow the wizard and go over everything step-by-step. Cisco has guidelines about the installation in the portal which makes it very convenient to get the insights you need.

The deployment is very fast and takes typically under one hour.

What's my experience with pricing, setup cost, and licensing?

The solution can be pretty expensive. It's not the cheapest option on the market.

What other advice do I have?

My role in the company is pre-sales. We offer this solution to our clients. As a partner, we don't use Cisco HyperFlex, but we propose HyperFlex for the customer.

For the deployment, we can deploy for the DC and DRC side, for the synchronous replication, and also for the stress cluster, we can also deploy for the X location as the HyperFlex has a HyperFex extraction for the X location.

I'm in Indonesia, and in this particular country/region, this solution isn't really used very widely. Nutanix is more famous in Indonesia, as it can be used by the SMB customer or small customers up to enterprises. Most hyper-converged solutions that are used in Indonesia are Nutanix.

I would recommend the solution to other organizations, however, only if it made sense and fit their company's needs.

Overall, I would rate the product eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
PeerSpot user
CIO at Latif Group
Real User
Backups are easy; for large backups no other software is needed as it backs up VMware
Pros and Cons
  • "The most valuable feature was the backup - it was easy to back up. It was also very easy to administrate and manage the system; much easier and faster. Finally, it was easy to extend the disk capacities."
  • "I would have liked it to be able to back up the system to a cloud, to be able to work from any other place"

What is our primary use case?

The primary use was for a private cloud for the company. I used it for an ERP system and several other applications that were specialized for the company.

How has it helped my organization?

It improved the workflow, as it's much faster than rack servers. It saved months of work. When we implemented the system, it took two or three hours and it took us about another eight hours to move from the old system to the new system. In any other case, it would have taken a lot more time.

What is most valuable?

  • The most valuable feature was the backup - it was easy to back up. 
  • The system was never down.
  • It was very easy to administrate and manage the system; much easier and faster.
  • It was easy to install, it was up and running in minutes.
  • It was easy to extend the disk capacities.

Regarding the backup, it's much easier because it's using VMware. You can do large backups without using any additional software because it backs up VMware, the whole process, at the same time.

What needs improvement?

I would have liked it to be able to back up the system to a cloud, to be able to work from any other place. If there is a data disaster, you need somewhere where the data is stored so the company can still work, especially if you have several other facilities working on the system remotely.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's very stable. We had no issues with downtime.

What do I think about the scalability of the solution?

With a hyperconverged system it's easy to increase whatever you need. We needed to increase our data storage several times and we increased it very easily. The scalability was very nice and we didn't need any downtime to increase the system.

We had 40 TB capacity and 20 TB availability with about 70 TB of backup. There were about 200 users. Their roles included finance, HR; almost all the departments in the organization.

How are customer service and technical support?

Technical support was very good. When we needed anything, they were always online. They were generally responsive and helpful. We had to escalate an issue with them once and it was solved in 24 hours.

Which solution did I use previously and why did I switch?

We used a special ERP system for real estate development, using SQL servers. We used Oracle servers. We used MySQL for HR servers. Those were the main three systems we were using.

We switched to Cisco because it was time to change our servers. They would have been seven years old, so we studied what the best solution to convert to would be and we found that the hyperconverged was much better for us.

How was the initial setup?

The initial setup was very straightforward. There were three people involved: me and two others. One of them was responsible for backing up the old system and one was responsible for the implementation. I was mainly responsible for the overall work, managing it.

After implementation it required one person for maintenance.

What about the implementation team?

We did not use consultant when deploying it.

What was our ROI?

The areas where we saw ROI were in the administration time for the servers, the lack of downtime, and increasing the capacity. On a five-year basis, the ROI was about 20 percent.

What's my experience with pricing, setup cost, and licensing?

It's much more expensive than rack servers. It was an issue, but when you compare it to the number of people who were administrative assistants before, it's on the positive ROI side. It's much cheaper.

Which other solutions did I evaluate?

We did a comparison between Nutanix, Dell EMC, and Cisco. In the end, we decided on Cisco over Nutanix. HyperFlex was more affordable, although I think Nutanix is a little better.

What other advice do I have?

My advice is go for it. I had never had experience with hyperconverged, and it was a very nice experience. I learned a lot from it. It was something completely new.

I prefer any hyperconverged system. I think it's a great system.


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free Cisco HyperFlex HX-Series [EOL] Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
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Buyer's Guide
Download our free Cisco HyperFlex HX-Series [EOL] Report and get advice and tips from experienced pros sharing their opinions.