Cisco Secure Client (including AnyConnect) Reviews

The primary use case of this solution is to connect external users to our research center.

The deployment model is on-premises.

It is easy to handle, you can have it on Windows, Mac, and Linux. It is quite useful.

Often, there are new versions to install and that can be annoying for our users. 

Having to deal with a new version every two weeks is a bit overdone.

It would be useful to have an automatic install process where if you connect and you don't have the latest version, it should be automatically done.

This solution is stable.

This solution is scalable.

In most cases, we are satisfied with the technical support.

The initial setup was straightforward.

We did not use a vendor or integrator, we did it by ourselves.

We do not have a personal relationship with Cisco. We are customers.

This is a solution that I would recommend.

I would rate this solution an eight out of ten.

We use the on-prem deployment model. Our primary use case is to connect external users to our research center. 

It's easy to handle. You can have it on Windows, Linux or Mac, which is quite useful.

Every two weeks there was a new version to install which was annoying for the users. 

The price should be lower. 

It is stable. 

It is scalable. 

Technical support is good. We are satisfied. 

The initial setup was straightforward. 

We deployed it in-house. 

I would recommend this solution to someone considering it. I would rate it an eight out of ten.

We primarily use the solution to access of the information for our company: email, documents, etc.

I like how I don't need to see the solution or start it up. I just use my computer and have it working in the background. I start my laptop and it's there and working. That's the most important feature.

The hotspots give me connectivity issues occasionally. It could be easier to use if it allowed me to choose the hotspot.

The solution is stable.

Technical support is handled through our IT department. They're very good.

We previously used a different solution. It came from the IT department but it wasn't very stable. They changed the VPN to AnyConnect and now it works well.

The initial setup was easy. You just install it on the computer and it starts working.

Our IT department handles the implementation.

We didn't evaluate other options before choosing this solution.

We use the private cloud deployment model.

I'm satisfied with the solution. I'd recommend it to others.

I would rate the solution nine out of ten.

Our primary use case of this solution is for infrastructure security for accounts.

I like that it is really easy to use, it's a simple product. It can connect remotely with a secure network.

The interface could be a little more modern looking and it would be nice for other users if it had easier integration.

Another point of improvement is that it is easy to forget that you are in a private network and it does not log you out automatically. I did not see that there is an option for that. It should log you out after a certain point. You can forget that you are browsing a private, local network. The logout should be automized and it should have a reminder that you have logged in into a private network.

I never have stability issues.

It is probably well scalable. I have not scaled it for more people so I don't have experience with that.

I have never needed to contact their technical support. 

I have not used a different VPN provider.

I have installed it on my PC and I did not have to connect all the IP addresses and stuff but the setup was simple. 

I would recommend this solution to anybody considering it. I think it is a good product. 

I would rate it a ten out of ten. 

We use them for our clients to connect to the servers.

I like the ability to share the connections or simply to be able to pass the credentials for a connection to other colleagues without bothering too much about the connection being tracked or about security. Each and every user will require a secret password, so I don't really care about sending the details. It's very secure.

Sometimes I need to connect with Cisco AnyConnect and I don't have access to a Windows machine, so I need to run the client from a Linux machine. If I recall correctly, the last build for the Linux was five or six years ago. So, sometimes it happens that I have this issue with not being able to use Cisco AnyConnect just because I'm forced to use a Linux machine, and the client is very old and it doesn't connect to the current version they're running on the servers on which I want to connect, even though it should be compatible with the old version I have.

It's not really an issue from our side, though, because at the end of the day I always find the solution of connecting through a Windows machine but this requires at some point to connect through the VPN. I connect a Linux machine to a Windows machine, the Windows machine to one in the AnyConnect lines product just to connect to yet another Windows machine, which in turn I need to connect on a Linux machine, because in most cases, the actual servers around the world, the vast majority of them are running on Linux.

If they could simplify connections via other machines, like Linux or Mac OS X, it would be helpful.

It's quite stable. It is seldom disconnected. If I recall correctly it happened to us last year on several occasions while using it, it tended to disconnect. But the product is very stable. 

In terms of scalability, I cannot comment because I only hear from the clients. I don't hear from the server-side.

I would recommend this solution to anyone who is considering its implementation.

I would rate this solution between a seven and an eight out of ten.

We use this solution for remote access to our customer's environment.

This solution doesn't address the seal of trust as a concept for a traditional VPN clients. I think that it is a dying product. The company should try to catch up with their competitors like Palo Alto and Check Point, because they're falling behind. 

I have been using this solution for decades.

This is a stable solution.

This solution's scalability depends on how big our customer's business is. To a certain point it is scalable, but if a company is too big, it becomes a nightmare to keep track of all profiles.

I have used the technical support for this solution but it was many years ago. 

The initial setup is straightforward. We have two to three people who maintain this solution. 

The traditional VPN client is slowly fading away. There are newer, more modern solutions.

I can only recommend Cisco products for routers and maybe switches, but not for firewalls. They are so far behind their competitors and this is why I would not recommend Cisco.

I would rate this solution a five out of ten.