We mainly use this solution for training and meetings.
Delivery Manager at a tech vendor with 10,001+ employees
Reliable, scalable, and more stable than other VPNs
Pros and Cons
- "The most valuable feature is AnyConnect's reliability."
- "In the next release, Cisco should add a chat feature."
What is our primary use case?
What is most valuable?
The most valuable feature is AnyConnect's reliability.
What needs improvement?
In the next release, Cisco should add a chat feature.
For how long have I used the solution?
I've been using this solution for fifteen to sixteen years.
Buyer's Guide
Cisco Secure Client (including AnyConnect)
June 2025

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What do I think about the stability of the solution?
AnyConnect is more stable than any other VPN connection, in my experience.
What do I think about the scalability of the solution?
AnyConnect is scalable.
How are customer service and support?
Cisco's technical support is pretty good.
How would you rate customer service and support?
Positive
What other advice do I have?
I would rate AnyConnect as eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Software Engineer at Socure
Simple to install and is reasonably priced
Pros and Cons
- "The initial setup is straightforward."
- "They can redesign the reset password, reset function, and user interface."
What is our primary use case?
We use the Cisco AnyConnect Secure Mobility Client for all the enterprise VPNs.
Our system is primarily based on a VPN. And then we connect to VPN, and we have three-factor authentication to log into the applications that we work on for development.
What is most valuable?
One thing I've noticed is the price in comparison to other VPNs.
What needs improvement?
They can redesign the reset password, reset function, and user interface.
For how long have I used the solution?
We have been working with Cisco AnyConnect Secure Mobility Client for three years.
How are customer service and support?
I did not have any contact with the technical support as I am from the development team, our internal team handles that.
Which solution did I use previously and why did I switch?
Our internal team uses Slack for communication.
This GlobalProtect is used on Palo Alto Networks. It assists us in connecting to a gateway. We have access to our applications and not through Okta. We access Okta and use it.
How was the initial setup?
The initial setup is straightforward. In my opinion, it was not complex.
What other advice do I have?
One issue I've encountered is that if you try to connect using a mobile hotspot during a pandemic, you will encounter connectivity issues.
I would rate Cisco AnyConnect Secure Mobility Client an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Secure Client (including AnyConnect)
June 2025

Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Sr.Network Engineer at NTT Security
Easy to deploy with good NAC integration; the GUI needs an upgrade
Pros and Cons
- "Easy to deploy and has good NAC integration."
- "The GUI needs to be upgraded."
What is our primary use case?
We use AnyConnect for remote work and we are customers of Cisco.
What is most valuable?
The solution is easy to deploy and has good NAC integration.
What needs improvement?
The GUI really needs to be upgraded. If you want to use the solution, you have to be comfortable with the CLI. In addition, we have quite a lot of bug issues that need to be resolved.
For how long have I used the solution?
We've been using this product for over two years.
What do I think about the stability of the solution?
AnyConnect is a stable solution.
What do I think about the scalability of the solution?
The solution scales well.
How are customer service and support?
Cisco technical support is good, they are responsive and act quickly to resolve any issues.
How was the initial setup?
The initial setup was straightforward. Anyone working from home uses this solution and we have around 1,000 users.
What other advice do I have?
I rate this solution seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Development Manager - Managed Services at Betacom S.A.
Effective connection security and simple to use
Pros and Cons
- "Cisco AnyConnect Secure Mobility Client is good for securing our connection. It is very easy to use, I click to use it and it works."
- "Cisco AnyConnect Secure Mobility Client could improve by making a feature to set it apart from other competitors."
What is our primary use case?
I use the Cisco AnyConnect Secure Mobility Client for accessing the internal network, and internal resources of my employees.
What is most valuable?
Cisco AnyConnect Secure Mobility Client is good for securing our connection. It is very easy to use, I click to use it and it works.
What needs improvement?
Cisco AnyConnect Secure Mobility Client could improve by making a feature to set it apart from other competitors.
For how long have I used the solution?
I have been using the Cisco AnyConnect Secure Mobility Client for approximately two years.
What do I think about the scalability of the solution?
Most of the employees in my company are using Cisco AnyConnect Secure Mobility Client. Anyone in my company that needs access to the internal networks using the solution.
We are a midsized company and we have approximately 100 to 120 people in our Polish company.
I am using the Cisco AnyConnect Secure Mobility Client every other day.
Which solution did I use previously and why did I switch?
We have used other solutions previously. The difference between the solutions is how you need to do to enter the network. There are many differences, they are similar solutions.
How was the initial setup?
My laptop had the solution installed on it by my IT department.
What about the implementation team?
My IT department did the implementation of the Cisco AnyConnect Secure Mobility Client.
What's my experience with pricing, setup cost, and licensing?
I am using a paid version of Cisco AnyConnect Secure Mobility Client.
What other advice do I have?
I rate Cisco AnyConnect Secure Mobility Client an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Specialist in Electronic Document Management & Data Mining at a energy/utilities company with 1,001-5,000 employees
Secure network connection with seamless installation
Pros and Cons
- "This is a secure product that has had zero stability issues since I started using it in 2019."
- "I would like to see improvements in regards to the connectivity speed."
What is our primary use case?
This solution allows me to connect to my office network seamlessly. I have yet to have any issues with it.
What is most valuable?
This is a secure product that has had zero stability issues since I started using it in 2019.
What needs improvement?
I would like to see improvements in regards to the connectivity speed.
For how long have I used the solution?
This is my third year using this solution.
What do I think about the stability of the solution?
This solution is stable.
How are customer service and support?
I have never needed to contact support.
How was the initial setup?
The initial setup was very straightforward.
What about the implementation team?
Our in-house IT team installed the product on all of our computers. They were able to handle all of the credentials during the installation of the software so that I just had to set my username and password. The installment required just one person.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Unified Networks at a program development consultancy with 11-50 employees
Secure and simple to deploy
Pros and Cons
- "Advanced malware protection helps us to prevent any virus from contaminating computers. We also have DLP for prevention. And AnyConnect has a feature that lets us do some sandboxing to evaluate files that arrive from the outside. So before opening them, we can check them with the sandbox."
- "I think, in general, most of the applications are slow, but this is everyday stuff. I think this is more related to the link speed — the links, the lossage, etc."
What is our primary use case?
We mainly use AnyConnect to link up various internal resources we use in the company like CRM software and email.
What is most valuable?
Advanced malware protection helps us to prevent any virus from contaminating computers. We also have DLP for prevention. And AnyConnect has a feature that lets us do some sandboxing to evaluate files that arrive from the outside. So before opening them, we can check them with the sandbox.
What needs improvement?
I think, in general, most of the applications are slow, but this is everyday stuff. I think this is more related to the link speed — the links, the lossage, etc.
For how long have I used the solution?
I've been using AnyConnect at this company for four years.
What do I think about the stability of the solution?
I have been connected with the solution for six to eight hours straight with no problem.
What do I think about the scalability of the solution?
Cisco has a massive portfolio of solutions, and they work together. So as for AnyConnect, I think it does what it's supposed to do, and it can integrate with other solutions. The more application security applications you add to your platform, the more secure it will be. So yes, AnyConnect is scalable. It's robust, and it can grow.
How are customer service and support?
I've never had to call Cisco support about an issue with AnyConnect.
How was the initial setup?
I am not the IT person who installed AnyConnect initially. From my end, I just input the username and the password. That's it.
What other advice do I have?
I rate AnyConnect nine out of 10. I wouldn't say that it's perfect because I'm not trying to gush too much about the product, but I think it accomplishes its goal. However, there is always space for improvement, so that's what I give it a nine. I'm not sure what it would take to get it to 10, but I recommend it for security. AnyConnect provides a secure connection to your corporate resources. It's secure and simple to deploy. I think it's a very simple product. It does not need too many features because it can initiate the VPN, scan the system, enable ROM security, etc.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Director at a tech services company with 5,001-10,000 employees
A necessary tool with good stability and a straightforward setup
Pros and Cons
- "You don't have to think about it very much. It just works."
- "All I care about is being connected and I know that we've run into versioning issues in the past."
What is our primary use case?
Most of our remote access is through Cisco AnyConnect. It's an onboarding process for us to make sure that we configure a laptop to connect to the client, to go through the client's firewall, and to get on there.
What is most valuable?
While it's very necessary as a tool, it's very much just set and forget. You don't have to think about it very much. It just works.
Typically, the initial setup is very easy.
What needs improvement?
All I care about is being connected and I know that we've run into versioning issues in the past.
For how long have I used the solution?
I have used the solution for probably at least five years.
What do I think about the stability of the solution?
The stability is fine. It's pretty standard, however, it seems like everybody uses Any Connect. It's like a pretty standard thing. It doesn't give anyone any trouble.
What do I think about the scalability of the solution?
The scalability is okay. I'm able to use it with multiple clients and that element of it's just fine.
How are customer service and technical support?
I'm not on the IT side and therefore do not really deal with technical support. I can't speak to if they are helpful or responsive. I deal with my IT department. I never deal with Cisco.
How was the initial setup?
The initial setup is usually straightforward. It's not overly difficult. It's all in how things are communicated. If things are communicated in an easy way, then it's not an issue at all.
What's my experience with pricing, setup cost, and licensing?
I have zero exposure when it comes to licensing and costs. I can't speak to how much the solution is.
What other advice do I have?
We're just a client and an end-user.
The solution is client-driven. We tend to work with different versions.
I'd advise users to have it installed as a standard app in your environment and establish it as a standard to connect to your clients or your vendors. Just make sure you put a policy in place.
I'd rate the solution at a nine out of ten. We've been happy with how it has worked for us overall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Process specialist at a financial services firm with 1,001-5,000 employees
Stable solution; rarely had to use tech support
Pros and Cons
- "I think Cisco AnyConnect Secure Mobility Client is stable."
- "Cisco AnyConnect Secure Mobility Client would be perfect if it weren't for the fingerprint feature."
What is our primary use case?
Our primary use case for Cisco AnyConnect Secure Mobility Client is VPN.
What is most valuable?
I'm just a basic user, so I don't know how I would answer this question.
What needs improvement?
Cisco AnyConnect Secure Mobility Client would be perfect if it weren't for the fingerprint feature. I don't know how it will read my fingerprint on my computer.
For how long have I used the solution?
I have had a VPN for eight years, but I'm not sure whether we have had Cisco AnyConnect the entire time.
What do I think about the stability of the solution?
I think Cisco AnyConnect Secure Mobility Client is stable.
What do I think about the scalability of the solution?
We have more than 1,000 users of Cisco AnyConnect Secure Mobility Client at my company.
How are customer service and technical support?
I rarely use their tech support.
Which solution did I use previously and why did I switch?
I think we previously used Cisco.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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