I use the Cisco AnyConnect Secure Mobility Client for accessing the internal network, and internal resources of my employees.
Business Development Manager - Managed Services at Betacom S.A.
Effective connection security and simple to use
Pros and Cons
- "Cisco AnyConnect Secure Mobility Client is good for securing our connection. It is very easy to use, I click to use it and it works."
- "Cisco AnyConnect Secure Mobility Client could improve by making a feature to set it apart from other competitors."
What is our primary use case?
What is most valuable?
Cisco AnyConnect Secure Mobility Client is good for securing our connection. It is very easy to use, I click to use it and it works.
What needs improvement?
Cisco AnyConnect Secure Mobility Client could improve by making a feature to set it apart from other competitors.
For how long have I used the solution?
I have been using the Cisco AnyConnect Secure Mobility Client for approximately two years.
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September 2025

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What do I think about the scalability of the solution?
Most of the employees in my company are using Cisco AnyConnect Secure Mobility Client. Anyone in my company that needs access to the internal networks using the solution.
We are a midsized company and we have approximately 100 to 120 people in our Polish company.
I am using the Cisco AnyConnect Secure Mobility Client every other day.
Which solution did I use previously and why did I switch?
We have used other solutions previously. The difference between the solutions is how you need to do to enter the network. There are many differences, they are similar solutions.
How was the initial setup?
My laptop had the solution installed on it by my IT department.
What about the implementation team?
My IT department did the implementation of the Cisco AnyConnect Secure Mobility Client.
What's my experience with pricing, setup cost, and licensing?
I am using a paid version of Cisco AnyConnect Secure Mobility Client.
What other advice do I have?
I rate Cisco AnyConnect Secure Mobility Client an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Specialist in Electronic Document Management & Data Mining at a energy/utilities company with 1,001-5,000 employees
Secure network connection with seamless installation
Pros and Cons
- "This is a secure product that has had zero stability issues since I started using it in 2019."
- "I would like to see improvements in regards to the connectivity speed."
What is our primary use case?
This solution allows me to connect to my office network seamlessly. I have yet to have any issues with it.
What is most valuable?
This is a secure product that has had zero stability issues since I started using it in 2019.
What needs improvement?
I would like to see improvements in regards to the connectivity speed.
For how long have I used the solution?
This is my third year using this solution.
What do I think about the stability of the solution?
This solution is stable.
How are customer service and support?
I have never needed to contact support.
How was the initial setup?
The initial setup was very straightforward.
What about the implementation team?
Our in-house IT team installed the product on all of our computers. They were able to handle all of the credentials during the installation of the software so that I just had to set my username and password. The installment required just one person.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Secure Client (including AnyConnect)
September 2025

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Unified Networks at a program development consultancy with 11-50 employees
Secure and simple to deploy
Pros and Cons
- "Advanced malware protection helps us to prevent any virus from contaminating computers. We also have DLP for prevention. And AnyConnect has a feature that lets us do some sandboxing to evaluate files that arrive from the outside. So before opening them, we can check them with the sandbox."
- "I think, in general, most of the applications are slow, but this is everyday stuff. I think this is more related to the link speed — the links, the lossage, etc."
What is our primary use case?
We mainly use AnyConnect to link up various internal resources we use in the company like CRM software and email.
What is most valuable?
Advanced malware protection helps us to prevent any virus from contaminating computers. We also have DLP for prevention. And AnyConnect has a feature that lets us do some sandboxing to evaluate files that arrive from the outside. So before opening them, we can check them with the sandbox.
What needs improvement?
I think, in general, most of the applications are slow, but this is everyday stuff. I think this is more related to the link speed — the links, the lossage, etc.
For how long have I used the solution?
I've been using AnyConnect at this company for four years.
What do I think about the stability of the solution?
I have been connected with the solution for six to eight hours straight with no problem.
What do I think about the scalability of the solution?
Cisco has a massive portfolio of solutions, and they work together. So as for AnyConnect, I think it does what it's supposed to do, and it can integrate with other solutions. The more application security applications you add to your platform, the more secure it will be. So yes, AnyConnect is scalable. It's robust, and it can grow.
How are customer service and support?
I've never had to call Cisco support about an issue with AnyConnect.
How was the initial setup?
I am not the IT person who installed AnyConnect initially. From my end, I just input the username and the password. That's it.
What other advice do I have?
I rate AnyConnect nine out of 10. I wouldn't say that it's perfect because I'm not trying to gush too much about the product, but I think it accomplishes its goal. However, there is always space for improvement, so that's what I give it a nine. I'm not sure what it would take to get it to 10, but I recommend it for security. AnyConnect provides a secure connection to your corporate resources. It's secure and simple to deploy. I think it's a very simple product. It does not need too many features because it can initiate the VPN, scan the system, enable ROM security, etc.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior Client Manager at a computer software company with 1,001-5,000 employees
Simple to use, good performance, and scalable
Pros and Cons
- "The solution has good performance. It is a simple tool to use, once I turn on Windows it automatically starts to use the VPN."
- "Cisco AnyConnect Secure Mobility Client is a stable solution. However, there have been times it has not worked and I needed to call our IT department. It could be more stable."
What is our primary use case?
Cisco AnyConnect Secure Mobility Client is used as a VPN.
What is most valuable?
The solution has good performance. It is a simple tool to use, once I turn on Windows it automatically starts to use the VPN.
For how long have I used the solution?
I have been using Cisco AnyConnect Secure Mobility Client since it has been on the market.
What do I think about the stability of the solution?
Cisco AnyConnect Secure Mobility Client is a stable solution. However, there have been times it has not worked and I needed to call our IT department. It could be more stable.
What do I think about the scalability of the solution?
We have several thousand users using this solution in my organization.
What about the implementation team?
Our IT department does the implementation of the solution.
What other advice do I have?
The solution is scalable.
I rate Cisco AnyConnect Secure Mobility Client a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a tech services company with 5,001-10,000 employees
A necessary tool with good stability and a straightforward setup
Pros and Cons
- "You don't have to think about it very much. It just works."
- "All I care about is being connected and I know that we've run into versioning issues in the past."
What is our primary use case?
Most of our remote access is through Cisco AnyConnect. It's an onboarding process for us to make sure that we configure a laptop to connect to the client, to go through the client's firewall, and to get on there.
What is most valuable?
While it's very necessary as a tool, it's very much just set and forget. You don't have to think about it very much. It just works.
Typically, the initial setup is very easy.
What needs improvement?
All I care about is being connected and I know that we've run into versioning issues in the past.
For how long have I used the solution?
I have used the solution for probably at least five years.
What do I think about the stability of the solution?
The stability is fine. It's pretty standard, however, it seems like everybody uses Any Connect. It's like a pretty standard thing. It doesn't give anyone any trouble.
What do I think about the scalability of the solution?
The scalability is okay. I'm able to use it with multiple clients and that element of it's just fine.
How are customer service and technical support?
I'm not on the IT side and therefore do not really deal with technical support. I can't speak to if they are helpful or responsive. I deal with my IT department. I never deal with Cisco.
How was the initial setup?
The initial setup is usually straightforward. It's not overly difficult. It's all in how things are communicated. If things are communicated in an easy way, then it's not an issue at all.
What's my experience with pricing, setup cost, and licensing?
I have zero exposure when it comes to licensing and costs. I can't speak to how much the solution is.
What other advice do I have?
We're just a client and an end-user.
The solution is client-driven. We tend to work with different versions.
I'd advise users to have it installed as a standard app in your environment and establish it as a standard to connect to your clients or your vendors. Just make sure you put a policy in place.
I'd rate the solution at a nine out of ten. We've been happy with how it has worked for us overall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a security firm with 11-50 employees
Stable and secure with a straightforward setup
Pros and Cons
- "The solution is quite stable."
- "We were going to use the Cisco AnyConnect with hardware tokens. However, right now, it's very complicated in terms of delivering the hardware token to the customer. That's why we are looking for a software token right now."
What is our primary use case?
We primarily use the solution for remote access to the on-premise server. If we are off-site, we are still able to connect when we need to.
What is most valuable?
The initial setup is pretty straightforward and not overly complex.
The solution is quite stable.
So far, the scalability has been good.
The solution is very secure in general.
What needs improvement?
We were going to use the Cisco AnyConnect with hardware tokens. However, right now, it's very complicated in terms of delivering the hardware token to the customer. That's why we are looking for a software token right now. I'm not sure how it's going to work. It's under review right now.
For how long have I used the solution?
We've been using the solution for about two or three years at this point.
What do I think about the stability of the solution?
The solution is very stable and reliable. I haven't experienced any bugs or glitches. It does not crash or freeze. The performance is quite good.
What do I think about the scalability of the solution?
So far, the scalability has been good. We have not faced any issues. If a company needs to expand, it should be able to.
Currently, we have 50 or 60 people using the product.
How are customer service and technical support?
Tech support has been good overall. I have no complaints about their service. We've been happy with the help they've provided to us. They're great. That said, we've had very few problems with e product in general.
Which solution did I use previously and why did I switch?
We also have a USB token for the hardware.
By the time I joined the company, they were already using this product. I can't speak to what they used before.
How was the initial setup?
It's my understanding that the initial setup was pretty straightforward. It wasn't overly difficult.
What's my experience with pricing, setup cost, and licensing?
I'm just one of the users. I can't speak to the price as I was not part of the decision-making process and I don't directly deal with licensing or payments.
However, it's my understanding that the licensing is quite expensive.
What other advice do I have?
We use the solution ourselves and are end-users. However, we also resell the product to our clients.
We upgraded a few months ago. It's my understanding that we are on the latest version of the product.
I'd rate the solution at a nine out of ten. For the most part, we've been very happy with the solution and its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Process specialist at a financial services firm with 1,001-5,000 employees
Stable solution; rarely had to use tech support
Pros and Cons
- "I think Cisco AnyConnect Secure Mobility Client is stable."
- "Cisco AnyConnect Secure Mobility Client would be perfect if it weren't for the fingerprint feature."
What is our primary use case?
Our primary use case for Cisco AnyConnect Secure Mobility Client is VPN.
What is most valuable?
I'm just a basic user, so I don't know how I would answer this question.
What needs improvement?
Cisco AnyConnect Secure Mobility Client would be perfect if it weren't for the fingerprint feature. I don't know how it will read my fingerprint on my computer.
For how long have I used the solution?
I have had a VPN for eight years, but I'm not sure whether we have had Cisco AnyConnect the entire time.
What do I think about the stability of the solution?
I think Cisco AnyConnect Secure Mobility Client is stable.
What do I think about the scalability of the solution?
We have more than 1,000 users of Cisco AnyConnect Secure Mobility Client at my company.
How are customer service and technical support?
I rarely use their tech support.
Which solution did I use previously and why did I switch?
I think we previously used Cisco.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevSecOps at AssureThink
A user-friendly and clean interface, secure with multiple two-factor authentication options, and reliable
Pros and Cons
- "The ability to add multiple two-factor authentication options for the user to choose from when they log in has helped increase the security of our network, especially with so many people working remotely."
- "Even when your internet speed is good, once you connect to the VPN the speed gets automatically reduced, which is worrisome."
What is our primary use case?
The best thing I like about Cisco AnyConnect is that it is super easy to connect to any private network with just one click. During the pandemic, most of our deployments were in organizations operating remotely. Using private VPNs means that only authenticated users can access internal company websites and applications.
In our organization, it is used to connect to the servers in a secure way. Also, our remote users can access their computers in the office using the VPN Site-to-Client, where it allows you to encrypt and protect your data towards electronic computers when Internet connections are used outside of the corporate network.
How has it helped my organization?
This is very safe and secure. This application is lightweight and it doesn't consume much of your computer resources. The good thing is that the software doesn't store your data and there is no need to worry about privacy.
Cisco AnyConnect Secure Mobility Client is an excellent tool, easy to configure, and adapted to different devices, such as PCs, phones, tablets, etc., from both the IT administrator and the end user's perspective.
What is most valuable?
The most valuable feature of Cisco AnyConnect is that you can connect to your organization's VPN network with just one click.
With so many staff working remotely right now, Cisco AnyConnect allows them to VPN into our company's network to access items behind their firewalls. This has allowed staff to stay home safely during the pandemic and to keep the network safer.
The ability to add multiple two-factor authentication options for the user to choose from when they log in has helped increase the security of our network, especially with so many people working remotely.
Using this app, we can manage all of the networks, whether ethernet or wireless.
You can also completely remove some less secure networks from your list so you would not connect them accidentally.
One more thing will be the inbuilt VPN connectivity option. Using it, you can connect to your VPN so there is no need to install a separate application.
The interface is very clean and easy to interact with.
There is an inbuilt diagnostics option that will automatically search for errors or issues in case you are facing any network connectivity problems. It will also give the IP address, strength, and security details about the network that you are currently connected to.
What needs improvement?
Even when your internet speed is good, once you connect to the VPN the speed gets automatically reduced, which is worrisome.
If there was an autosave password then it would have been much easier to connect.
By default, Cisco AnyConnect does not update to the newest version automatically and you can't change the setting to auto-update unless you are signed into the tool. Our company had stopped allowing an older version to connect, so staff that didn't have the auto-update setting enabled were still on the older version and couldn't sign in to update to the newest version. To fix this, they would have to have their IT support team come out and uninstall the old version then download and install the newest version.
For how long have I used the solution?
We have been using the Cisco AnyConnect Secure Mobility Client for three years.
What do I think about the stability of the solution?
The reliability and user-friendliness of this application are amazing.
What do I think about the scalability of the solution?
This tool is one that I can recommend to large organizations or small businesses.
Which solution did I use previously and why did I switch?
We did not use a similar solution prior to this one. It was the first one we used and it has worked for the past three years.
Which other solutions did I evaluate?
Just some research on the product and rolling it out.
What other advice do I have?
During my usage of this application, I did not come across anything that I particularly hate about it. Sometimes, it takes a little longer to connect to a VPN, although I do not know if it's an issue with the application or with the VPN. Since I have faced this issue at times, I thought that I would mention it. Apart from that, there are no complaints.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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