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reviewer1500849 - PeerSpot reviewer
Senior Specialist: Concept Development at a computer software company with 5,001-10,000 employees
Real User
Good security that allows us to safely work from home, but it needs single sign-on support
Pros and Cons
  • "Especially during the COVID pandemic, this solution has allowed us to work from home without security concerns."
  • "I think that the addition of single sign-on functionality would be helpful."

What is our primary use case?

The primary use case is secure remote connectivity of our on-premises applications.

How has it helped my organization?

Especially during the COVID pandemic, this solution has allowed us to work from home without security concerns.

What is most valuable?

I can't choose any specific feature that stands out against the competition. We largely implemented this product out of loyalty. We have been a Cisco shop for many years, which is what made us start using AnyConnect.

The security is good.

What needs improvement?

I think that the addition of single sign-on functionality would be helpful.

Buyer's Guide
Cisco Secure Client (including AnyConnect)
August 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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For how long have I used the solution?

We have been using the Cisco AnyConnect Secure Mobility Client for quite a long time.

What do I think about the stability of the solution?

The platform itself is very stable. The problem that we've had lately is more around connectivity.

What do I think about the scalability of the solution?

I do not have experience with scaling this product.

We have about 6,000 users and at this time, everyone is working from home. There are no plans to increase our usage at this point.

How are customer service and support?

The support can be fairly good. I would rate them a four out of five.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are reasonable.

What other advice do I have?

As with most Cisco products, standing by itself, this solution is not perfect. However, if you take a suite of Cisco products then it will solve 99% of your challenges.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1226838 - PeerSpot reviewer
Head of Solutions Delivery (Systems) at a wellness & fitness company with 51-200 employees
Real User
A secure and easy way of utilizing company services remotely
Pros and Cons
  • "The most valuable features are that it is really secure and very easy to use."
  • "Sometimes when you are on the VPN, it can be a little bit slow."

What is our primary use case?

We use AnyConnect to connect to our machines and networks remotely when we are not in the office. I can access files and other services that are available only on our company network.

What is most valuable?

The most valuable features are that it is really secure and very easy to use.

What needs improvement?

Sometimes when you are on the VPN, it can be a little bit slow. This may not be a Cisco issue, per se.

For how long have I used the solution?

We have been using Cisco AnyConnect for six months.

What do I think about the stability of the solution?

Stability-wise, it seems to be pretty good. We have people working from home and we really haven't had any issues.

What do I think about the scalability of the solution?

We have between 2,000 and 3,000 people who are using AnyConnect.

How are customer service and technical support?

I have not been in touch with Cisco's technical support team.

Which solution did I use previously and why did I switch?

We were using Pulse up until about six months ago when we switched to Cisco. We had used it for quite a while.

How was the initial setup?

The initial setup is very straightforward. The only challenge is setting it up when you're already remote, which can be difficult. If you are in the office and on the network then the setup is really fairly simple.

What about the implementation team?

Our IT department has set it up so that it's pushed out and automatically installed in our machines.

What other advice do I have?

This is absolutely a product that I can recommend. For me, it is straightforward to establish my VPN connection and then do my work.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
August 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Olufunso Bolarinwa - PeerSpot reviewer
Database Administrator (Manager) at Bluechip Technologies LTD.
Real User
A great solution to connect internally with a reasonable price
Pros and Cons
  • "The solution is very stable."
  • "The price could be reduced."

What is our primary use case?

Our primary use case for this solution is connections. We use it to connect internally. 

For how long have I used the solution?

We have been using this solution for four years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable and secure. We have over 10,000 users utilizing this solution in our organization. 

How are customer service and support?

We do not have experience with customer service and support.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We implemented in-house.

What's my experience with pricing, setup cost, and licensing?

The solution is priced reasonably.

What other advice do I have?

I rate the solution an eight out of ten. The solution is very good and easy to configure, but the price could be reduced.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1038315 - PeerSpot reviewer
Managing Partner at a tech services company with 11-50 employees
Real User
Great support, highly secure, and easy to use
Pros and Cons
  • "It's fairly easy to set up."
  • "You do need technical expertise to set up the product."

What is our primary use case?

We primarily use the solution to connect remotely.

What is most valuable?

This product is highly secure and easy to use. The user interface is very nice. It's user-friendly.

It's fairly easy to set up. 

The solution is stable. 

It is scalable. 

Technical support is great. 

What needs improvement?

It could be more efficient on the user side. We would like it to be simpler to get clients connected. 

You do need technical expertise to set up the product.

We have faced some connectivity issues. 

For how long have I used the solution?

I've used the solution for four to six years. 

What do I think about the stability of the solution?

It's mostly stable, however, occasionally, it does disconnect on users. 

What do I think about the scalability of the solution?

It is a scalable solution. It's very easy to expand it. 

We only have 20 to 25 users on the solution. 

We do have plans to continue using the product. 

How are customer service and support?

Technical support is great. They are helpful and responsive. We are satisfied with their level of expertise. 

How was the initial setup?

The solution is pretty easy to set up. However, you need to be technical. 

What's my experience with pricing, setup cost, and licensing?

We do have to pay for the solution. People need to be prepared to pay for a Cisco service.

What other advice do I have?

I'm a customer and end-user.

We are using the latest version of the solution. 

I'd rate the solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of IT Dept. at EServices Africa
Real User
Reliable, expandable, and has an easy implementation process
Pros and Cons
  • "Support does solve our issues."
  • "The cost could always be a bit less."

What is our primary use case?

It is primarily used for the occasional managers having to work out of office.

What is most valuable?

It's been fairly stable for us. I'm okay with it.

The language is fine. We don't have any issues as we're English and therefore don't come across barriers. 

Support does solve our issues. 

It can scale. 

The initial setup is easy.

What needs improvement?

I haven't given improvements much thought. 

Technical support could be better, especially when it comes to understanding the problems. 

The cost could always be a bit less. 

For how long have I used the solution?

I've been using the solution for around five years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We don't have that many external users, so we are just using a few licenses of that, and we are okay.

The solution is scalable. However, we don't necessarily need to scale. 

Less than ten people are using the product. 

How are customer service and support?

I have made an occasional call to technical support. You don't always get a solution on a first call. That said, there's enough guidance to point in the right direction. 

It takes time for them to understand what your problem is. So you have to spend much more time explaining the problem.

How was the initial setup?

It is easy to set up. It's not a problem at all. There are no issues with complexity.

What's my experience with pricing, setup cost, and licensing?

We do pay for the solution. It's a bundled option. 

I can't speak to the exact price of the product. I don't handle the licensing. My understanding, however, is that it is expensive. 

What other advice do I have?

I'm just a user. We don't buy directly. We use someone else.

So far, it meets our demands. 

We are not at the latest version. We are either one branch or two branches behind. We are yet to update.

I'd rate the solution eight out of ten. 

I'd recommend the solution to other companies if they can afford Cisco. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Toshi Longkumer - PeerSpot reviewer
Solution Architect at a consultancy with 10,001+ employees
Real User
Top 10Leaderboard
Helps us connect to the company's network and has a very secure VPN connection
Pros and Cons
  • "The system is reliable, simple and secure."
  • "The security could be improved."

What is our primary use case?

Cisco AnyConnect Secure Mobility Client is great for connecting to the company's network when working from home. Clients can install it on their laptops.

How has it helped my organization?

It has a very secure VPN connection and is a good product from a performance perspective.

What needs improvement?

The solution is great, but perhaps the security could be improved.

For how long have I used the solution?

We have been using this solution for three and a half years.

What do I think about the stability of the solution?

The solution is stable. We have not had any issues with it at our company. I have also used Cisco VPN for more than 15 years and also have not had any issues.

What do I think about the scalability of the solution?

The solution is scalable. The solution operates as one device per user and is designed this way from a user and security perspective. We have around 300,000 people using this solution.

How are customer service and support?

I cannot comment on our experience with customer service as we interact with our internal IT team when we have any issues. Our IT department is pretty large too.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

I cannot comment on the pricing as a different department deals with it.

What other advice do I have?

I rate this solution a nine out of ten. The system is reliable, simple and secure. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at Self Employed
Real User
Secure solution that provides seamless network connections
Pros and Cons
  • "AnyConnect SMC's best features are that it's secure and connects seamlessly to clients' networks."
  • "Sometimes when you disconnect or switch from one wireless network to another, it's necessary to re-login."

What is our primary use case?

I primarily use AnyConnect SMC to connect to clients' networks.

What is most valuable?

AnyConnect SMC's best features are that it's secure and connects seamlessly to clients' networks.

What needs improvement?

An area for improvement is that sometimes when you disconnect or switch from one wireless network to another, it's necessary to re-login.

For how long have I used the solution?

I've been using Cisco AnyConnect Secure Mobility Client for over fifteen months.

What do I think about the stability of the solution?

AnyConnect SMC is stable, though when there are a lot of users, the collection can be a bit slow.

How are customer service and support?

I've had no problems with Cisco's technical support.

How was the initial setup?

The initial setup on the client side is very easy, and installation takes a maximum of ten minutes.

What other advice do I have?

AnyConnect SMC is simple to use and does what it needs to do. I would rate it as eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Prabhat Nagargade - PeerSpot reviewer
PGET (III) at LTI - Larsen & Toubro Infotech
Real User
Useful one-click VPN connection, performs well, and reliable
Pros and Cons
  • "The most valuable feature of Cisco AnyConnect Secure Mobility Client is the one-click VPN connection. Additionally, the performance is good."
  • "Cisco AnyConnect Secure Mobility Client could improve by adding faster connectivity."

What is our primary use case?

We use the Cisco AnyConnect Secure Mobility Client as a VPN to connect to our VMs.

What is most valuable?

The most valuable feature of Cisco AnyConnect Secure Mobility Client is the one-click VPN connection. Additionally, the performance is good.

What needs improvement?

Cisco AnyConnect Secure Mobility Client could improve by adding faster connectivity.

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for approximately two years.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client is stable.

What do I think about the scalability of the solution?

Cisco AnyConnect Secure Mobility Client

We have more than 10 people using the solution in my organization.

Which solution did I use previously and why did I switch?

I have not used another similar solution previously.

How was the initial setup?

Cisco AnyConnect Secure Mobility Client was installed by our IT team.

What about the implementation team?

Our company does the implementation of the solution.

What other advice do I have?

I rate Cisco AnyConnect Secure Mobility Client a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.