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reviewer1758588 - PeerSpot reviewer
Product Manager, CMOS Image Sensors at a manufacturing company with 5,001-10,000 employees
Real User
Apr 17, 2022
Excellent performance and connection; it always works and is simple to use
Pros and Cons
  • "The most valuable feature of this solution is that it works all of the time."
  • "Cisco AnyConnect Secure Mobility Client works well, we don't have any issues with it."
  • "It should autodetect or monitor it, when I am in the office it goes to the network in the office, or when I'm not at the office, it automatically activates my VPN connection."
  • "I would like that it automatically detects when I'm not on the corporate network, it would automatically connect to the VPN."

What is our primary use case?

We use the Cisco AnyConnect Secure Mobility Client in our home office for our VPN connections.

When we are working remotely, we click on the VPN, and nothing more.

What is most valuable?

Cisco AnyConnect Secure Mobility Client works well, we don't have any issues with it.

The most valuable feature of this solution is that it works all of the time.

In terms of speed, it depends on the bandwidth of the system rather than being an issue with Cisco. It's more of a bandwidth limitation issue.

What needs improvement?

I would like that it automatically detects when I'm not on the corporate network, it would automatically connect to the VPN. I don't want to have to click the button anymore. It should autodetect or monitor it, when I am in the office it goes to the network in the office, or when I'm not at the office, it automatically activates my VPN connection.

For how long have I used the solution?

I have been working with the company and using the Cisco AnyConnect Secure Mobility Client for five years.

I have never updated this solution myself, our IT department updates our solutions. I am not aware which version we are using at the moment.

Buyer's Guide
Cisco Secure Client (including AnyConnect)
May 2026
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What do I think about the stability of the solution?

The stability is excellent. It works all of the time. I have not had any issues with the stability of the Cisco AnyConnect Secure Mobility Client.

What do I think about the scalability of the solution?

I am not familiar with the scalability of the Cisco AnyConnect Secure Mobility Client. It is handled by our IT department.

This solution is used by everyone in our organization who owns a laptop. We have many thousands of users.

I'm not in the IT Department, so I'm not sure how many people have this tool on their laptops, but I believe everyone does.

How are customer service and support?

I have never contacted technical support. There is no need. We go to our internal IT support first. There is a clear boundary between the user in the company and any further assistance.

How was the initial setup?

It is included in the standard software package. I didn't need to install it. The IT department generates the default configuration of the laptop. In the end, it was already there and fully configured.

What about the implementation team?

We have an internal IT department. Like in any company, it's an email help desk. I am not aware of how many people are in the IT support team.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the pricing.

What other advice do I have?

As an end-user, it's good, I would rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hakan Taskin - PeerSpot reviewer
Senior Solution Sales Consultant at a tech services company with 10,001+ employees
Real User
Apr 2, 2022
Customizable, straightforward implementation, and secure
Pros and Cons
  • "The solution is secure and has a lot of benefits."
  • "Every time I have to connect to the network I use this solution; it is a customizable solution, it makes life easier for me, and it makes the global workforce work much easier and more secure."
  • "There are times the WiFi connectivity has disruptions and you have disconnections. It doesn't work with two connections. I have two switches back and forth sometimes. It doesn't have a failback scenario feature. However, on the gateway side, it does, but on the user device, it doesn't have that kind of option. It would be nice to have this feature."
  • "There are times the WiFi connectivity has disruptions and you have disconnections."

What is our primary use case?

We are using Cisco AnyConnect Secure Mobility Client when we are connecting to our internal network. Additionally, we are using it when we are connecting to our customers' networks when we have to do any operation remotely. I am using it almost on a daily basis.

When we have different networks internally and different connectivities that we have to go through, such as a gateway, I can change my gateway if a gateway fails. It automatically finds a suitable one, and if there's a new system that has to be behind a different gateway, I can edit, and I can authorize it. Not everybody can see it, only whoever is approved can. It's a very good solution. It is providing the same authentication and similar facilities on my mobile application. I have an iPhone and some of my colleagues have Android, and it works on them.

How has it helped my organization?

Every time I have to connect to the network I use this solution. It is a customizable solution, it makes life easier for me. It makes the global workforce work much easier and more secure.

What is most valuable?

The solution is secure and has a lot of benefits.

What needs improvement?

There are times the WiFi connectivity has disruptions and you have disconnections. It doesn't work with two connections. I have two switches back and forth sometimes. It doesn't have a failback scenario feature. However, on the gateway side, it does, but on the user device, it doesn't have that kind of option. It would be nice to have this feature.

When a connection is from company to company using a VPN from the customer's network, it doesn't allow you to connect. It doesn't allow you connection if are on a secure internal network. It doesn't allow you to connect. this is a difficulty because sometimes customers are saying we have to get connected through VPN to a specific network for a specific meeting for one reason or another.

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for approximately three years.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client is stable.

What do I think about the scalability of the solution?

The stability of the Cisco AnyConnect Secure Mobility Client is very good. At the beginning of the pandemic, we had to expand the connectivity a lot and in a very short time, which the solution was able to handle well.

We have approximately 5,000 people using the solution in my organization. Everyone is using it.

How are customer service and support?

I have not connected with technical support.

How was the initial setup?

Cisco AnyConnect Secure Mobility Client is simple to set up.

What other advice do I have?

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
May 2026
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
reviewer1360911 - PeerSpot reviewer
Technical Program Manager at a tech vendor with 10,001+ employees
Real User
Top 20
Jan 16, 2022
Scalable but stability improvements needed
Pros and Cons
  • "We have plans to increase the usage of this solution, it can scale well."
  • "We have plans to increase the usage of this solution, it can scale well."
  • "Cisco AnyConnect Secure Mobility Client could improve by optimizing the use of the system resources, it is heavy on the resources. Additionally, there could be more transparency."
  • "The stability of the Cisco AnyConnect Secure Mobility Client could improve. We have had a lot of problems with it; once I'm disconnected from the Wi-Fi, it's not reconnecting automatically, and I need to restart it many times manually."

What is our primary use case?

I am using Cisco AnyConnect Secure Mobility Client for my day-to-day work, because most of the applications, except the Microsoft applications which require a VPN.

What needs improvement?

Cisco AnyConnect Secure Mobility Client could improve by optimizing the use of the system resources, it is heavy on the resources. Additionally, there could be more transparency.

For how long have I used the solution?

I have been using Cisco AnyConnect Secure Mobility Client for approximately five years.

What do I think about the stability of the solution?

The stability of the Cisco AnyConnect Secure Mobility Client could improve. We have had a lot of problems with it. Once I'm disconnected from the Wi-Fi, it's not reconnecting automatically, I need to restart it many times manually.

What do I think about the scalability of the solution?

We have plans to increase the usage of this solution, it can scale well.

What about the implementation team?

The implementation of the solution was done by our IT department. 

What's my experience with pricing, setup cost, and licensing?

There is a subscription needed for the use of this solution.

What other advice do I have?

I rate Cisco AnyConnect Secure Mobility Client a five out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1694097 - PeerSpot reviewer
Process Control and Automation Engineer - PCD Administrator at a energy/utilities company with 10,001+ employees
Real User
Nov 29, 2021
Easy for the end user but can be tricky for the developer
Pros and Cons
  • "Cisco AnyConnect Secure Mobility Client is very stable."
  • "It works for millions of people, so it will work for you."
  • "The setup could be simplified for solutions engineers with a wizard."
  • "Overall, I prefer Microsoft's tech support because I noticed that Cisco does not provide enough of it."

What is our primary use case?

Our primary use case for the Cisco AnyConnect Secure Mobility Client has been remote access, especially since the start of the pandemic. We use it to give our technicians access to our applications. 

We also use the Cisco AnyConnect Secure Mobility Client to create secure firewall-to-firewall connections for certain applications.

What needs improvement?

The Cisco AnyConnect Secure Mobility Client is easy for end user to use. However, it can be difficult for the developer or solutions engineer to use because you need to have the infrastructure in place first. This is to do with key validation, certificates, and domain trust.

The setup could be simplified for solutions engineers with a wizard. 

For how long have I used the solution?

I initially started using Cisco routers and switches in 1998, but I stopped using them for a while as I was focused on my other work. I started using Cisco again in 2012 and have been using it since as I do a lot of security solutions. 

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client is very stable. 

What do I think about the scalability of the solution?

Cisco AnyConnect Secure Mobility Client is scalable. However, the bandwidth and latency you need to use this solution is sometimes not available here in Africa. We run into trouble sometimes because of bandwidth. 

How are customer service and support?

Overall, I prefer Microsoft's tech support because I noticed that Cisco does not provide enough of it. Sometimes, we do not have access to tech support. Also, you can only get tech support for registered devices.

What other advice do I have?

I recommend it. However, you first have to be sure that you have all the basics in place. You have to do your research and understand what the requirements of the solution are. It works for millions of people, so it will work for you. 

It is also important to run some tests. That is what I always do. Don't go to the real alderman directly. Make your own tests.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1038315 - PeerSpot reviewer
Managing Partner at a tech services company with 11-50 employees
Real User
Sep 4, 2022
Great support, highly secure, and easy to use
Pros and Cons
  • "It's fairly easy to set up."
  • "This product is highly secure and easy to use."
  • "You do need technical expertise to set up the product."
  • "We have faced some connectivity issues."

What is our primary use case?

We primarily use the solution to connect remotely.

What is most valuable?

This product is highly secure and easy to use. The user interface is very nice. It's user-friendly.

It's fairly easy to set up. 

The solution is stable. 

It is scalable. 

Technical support is great. 

What needs improvement?

It could be more efficient on the user side. We would like it to be simpler to get clients connected. 

You do need technical expertise to set up the product.

We have faced some connectivity issues. 

For how long have I used the solution?

I've used the solution for four to six years. 

What do I think about the stability of the solution?

It's mostly stable, however, occasionally, it does disconnect on users. 

What do I think about the scalability of the solution?

It is a scalable solution. It's very easy to expand it. 

We only have 20 to 25 users on the solution. 

We do have plans to continue using the product. 

How are customer service and support?

Technical support is great. They are helpful and responsive. We are satisfied with their level of expertise. 

How was the initial setup?

The solution is pretty easy to set up. However, you need to be technical. 

What's my experience with pricing, setup cost, and licensing?

We do have to pay for the solution. People need to be prepared to pay for a Cisco service.

What other advice do I have?

I'm a customer and end-user.

We are using the latest version of the solution. 

I'd rate the solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of IT Dept. at EServices Africa
Real User
Aug 31, 2022
Reliable, expandable, and has an easy implementation process
Pros and Cons
  • "Support does solve our issues."
  • "The solution is stable and reliable; there are no bugs or glitches, and it doesn't crash or freeze."
  • "The cost could always be a bit less."
  • "Technical support could be better, especially when it comes to understanding the problems."

What is our primary use case?

It is primarily used for the occasional managers having to work out of office.

What is most valuable?

It's been fairly stable for us. I'm okay with it.

The language is fine. We don't have any issues as we're English and therefore don't come across barriers. 

Support does solve our issues. 

It can scale. 

The initial setup is easy.

What needs improvement?

I haven't given improvements much thought. 

Technical support could be better, especially when it comes to understanding the problems. 

The cost could always be a bit less. 

For how long have I used the solution?

I've been using the solution for around five years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We don't have that many external users, so we are just using a few licenses of that, and we are okay.

The solution is scalable. However, we don't necessarily need to scale. 

Less than ten people are using the product. 

How are customer service and support?

I have made an occasional call to technical support. You don't always get a solution on a first call. That said, there's enough guidance to point in the right direction. 

It takes time for them to understand what your problem is. So you have to spend much more time explaining the problem.

How was the initial setup?

It is easy to set up. It's not a problem at all. There are no issues with complexity.

What's my experience with pricing, setup cost, and licensing?

We do pay for the solution. It's a bundled option. 

I can't speak to the exact price of the product. I don't handle the licensing. My understanding, however, is that it is expensive. 

What other advice do I have?

I'm just a user. We don't buy directly. We use someone else.

So far, it meets our demands. 

We are not at the latest version. We are either one branch or two branches behind. We are yet to update.

I'd rate the solution eight out of ten. 

I'd recommend the solution to other companies if they can afford Cisco. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at Self Employed
Real User
Jul 19, 2022
Secure solution that provides seamless network connections
Pros and Cons
  • "AnyConnect SMC's best features are that it's secure and connects seamlessly to clients' networks."
  • "AnyConnect SMC's best features are that it's secure and connects seamlessly to clients' networks."
  • "Sometimes when you disconnect or switch from one wireless network to another, it's necessary to re-login."
  • "Sometimes when you disconnect or switch from one wireless network to another, it's necessary to re-login."

What is our primary use case?

I primarily use AnyConnect SMC to connect to clients' networks.

What is most valuable?

AnyConnect SMC's best features are that it's secure and connects seamlessly to clients' networks.

What needs improvement?

An area for improvement is that sometimes when you disconnect or switch from one wireless network to another, it's necessary to re-login.

For how long have I used the solution?

I've been using Cisco AnyConnect Secure Mobility Client for over fifteen months.

What do I think about the stability of the solution?

AnyConnect SMC is stable, though when there are a lot of users, the collection can be a bit slow.

How are customer service and support?

I've had no problems with Cisco's technical support.

How was the initial setup?

The initial setup on the client side is very easy, and installation takes a maximum of ten minutes.

What other advice do I have?

AnyConnect SMC is simple to use and does what it needs to do. I would rate it as eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Real User
Top 20
May 9, 2022
Simple to install and is reasonably priced
Pros and Cons
  • "The initial setup is straightforward."
  • "We use the Cisco AnyConnect Secure Mobility Client for all the enterprise VPNs, and our system is primarily based on a VPN with three-factor authentication to log into the applications that we work on for development."
  • "They can redesign the reset password, reset function, and user interface."
  • "They can redesign the reset password, reset function, and user interface."

What is our primary use case?

We use the Cisco AnyConnect Secure Mobility Client for all the enterprise VPNs.

Our system is primarily based on a VPN. And then we connect to VPN, and we have three-factor authentication to log into the applications that we work on for development.

What is most valuable?

One thing I've noticed is the price in comparison to other VPNs.

What needs improvement?

They can redesign the reset password, reset function, and user interface.

For how long have I used the solution?

We have been working with Cisco AnyConnect Secure Mobility Client for three years.

How are customer service and support?

I did not have any contact with the technical support as I am from the development team, our internal team handles that.

Which solution did I use previously and why did I switch?

Our internal team uses Slack for communication.

This GlobalProtect is used on Palo Alto Networks. It assists us in connecting to a gateway. We have access to our applications and not through Okta. We access Okta and use it.

How was the initial setup?

The initial setup is straightforward. In my opinion, it was not complex.

What other advice do I have?

One issue I've encountered is that if you try to connect using a mobile hotspot during a pandemic, you will encounter connectivity issues.

I would rate Cisco AnyConnect Secure Mobility Client an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.