We mainly use AnyConnect to link up various internal resources we use in the company like CRM software and email.
Unified Networks at a program development consultancy with 11-50 employees
Secure and simple to deploy
Pros and Cons
- "Advanced malware protection helps us to prevent any virus from contaminating computers. We also have DLP for prevention. And AnyConnect has a feature that lets us do some sandboxing to evaluate files that arrive from the outside. So before opening them, we can check them with the sandbox."
- "AnyConnect provides a secure connection to your corporate resources."
- "I think, in general, most of the applications are slow, but this is everyday stuff. I think this is more related to the link speed — the links, the lossage, etc."
What is our primary use case?
What is most valuable?
Advanced malware protection helps us to prevent any virus from contaminating computers. We also have DLP for prevention. And AnyConnect has a feature that lets us do some sandboxing to evaluate files that arrive from the outside. So before opening them, we can check them with the sandbox.
What needs improvement?
I think, in general, most of the applications are slow, but this is everyday stuff. I think this is more related to the link speed — the links, the lossage, etc.
For how long have I used the solution?
I've been using AnyConnect at this company for four years.
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What do I think about the stability of the solution?
I have been connected with the solution for six to eight hours straight with no problem.
What do I think about the scalability of the solution?
Cisco has a massive portfolio of solutions, and they work together. So as for AnyConnect, I think it does what it's supposed to do, and it can integrate with other solutions. The more application security applications you add to your platform, the more secure it will be. So yes, AnyConnect is scalable. It's robust, and it can grow.
How are customer service and support?
I've never had to call Cisco support about an issue with AnyConnect.
How was the initial setup?
I am not the IT person who installed AnyConnect initially. From my end, I just input the username and the password. That's it.
What other advice do I have?
I rate AnyConnect nine out of 10. I wouldn't say that it's perfect because I'm not trying to gush too much about the product, but I think it accomplishes its goal. However, there is always space for improvement, so that's what I give it a nine. I'm not sure what it would take to get it to 10, but I recommend it for security. AnyConnect provides a secure connection to your corporate resources. It's secure and simple to deploy. I think it's a very simple product. It does not need too many features because it can initiate the VPN, scan the system, enable ROM security, etc.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior Client Manager at a computer software company with 1,001-5,000 employees
Simple to use, good performance, and scalable
Pros and Cons
- "The solution has good performance. It is a simple tool to use, once I turn on Windows it automatically starts to use the VPN."
- "The solution has good performance."
- "Cisco AnyConnect Secure Mobility Client is a stable solution. However, there have been times it has not worked and I needed to call our IT department. It could be more stable."
What is our primary use case?
Cisco AnyConnect Secure Mobility Client is used as a VPN.
What is most valuable?
The solution has good performance. It is a simple tool to use, once I turn on Windows it automatically starts to use the VPN.
For how long have I used the solution?
I have been using Cisco AnyConnect Secure Mobility Client since it has been on the market.
What do I think about the stability of the solution?
Cisco AnyConnect Secure Mobility Client is a stable solution. However, there have been times it has not worked and I needed to call our IT department. It could be more stable.
What do I think about the scalability of the solution?
We have several thousand users using this solution in my organization.
What about the implementation team?
Our IT department does the implementation of the solution.
What other advice do I have?
The solution is scalable.
I rate Cisco AnyConnect Secure Mobility Client a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Secure Client (including AnyConnect)
June 2026
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Director at a tech services company with 5,001-10,000 employees
A necessary tool with good stability and a straightforward setup
Pros and Cons
- "You don't have to think about it very much. It just works."
- "While it's very necessary as a tool, it's very much just set and forget."
- "All I care about is being connected and I know that we've run into versioning issues in the past."
What is our primary use case?
Most of our remote access is through Cisco AnyConnect. It's an onboarding process for us to make sure that we configure a laptop to connect to the client, to go through the client's firewall, and to get on there.
What is most valuable?
While it's very necessary as a tool, it's very much just set and forget. You don't have to think about it very much. It just works.
Typically, the initial setup is very easy.
What needs improvement?
All I care about is being connected and I know that we've run into versioning issues in the past.
For how long have I used the solution?
I have used the solution for probably at least five years.
What do I think about the stability of the solution?
The stability is fine. It's pretty standard, however, it seems like everybody uses Any Connect. It's like a pretty standard thing. It doesn't give anyone any trouble.
What do I think about the scalability of the solution?
The scalability is okay. I'm able to use it with multiple clients and that element of it's just fine.
How are customer service and technical support?
I'm not on the IT side and therefore do not really deal with technical support. I can't speak to if they are helpful or responsive. I deal with my IT department. I never deal with Cisco.
How was the initial setup?
The initial setup is usually straightforward. It's not overly difficult. It's all in how things are communicated. If things are communicated in an easy way, then it's not an issue at all.
What's my experience with pricing, setup cost, and licensing?
I have zero exposure when it comes to licensing and costs. I can't speak to how much the solution is.
What other advice do I have?
We're just a client and an end-user.
The solution is client-driven. We tend to work with different versions.
I'd advise users to have it installed as a standard app in your environment and establish it as a standard to connect to your clients or your vendors. Just make sure you put a policy in place.
I'd rate the solution at a nine out of ten. We've been happy with how it has worked for us overall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a security firm with 11-50 employees
Stable and secure with a straightforward setup
Pros and Cons
- "The solution is quite stable."
- "For the most part, we've been very happy with the solution and its capabilities."
- "We were going to use the Cisco AnyConnect with hardware tokens. However, right now, it's very complicated in terms of delivering the hardware token to the customer. That's why we are looking for a software token right now."
What is our primary use case?
We primarily use the solution for remote access to the on-premise server. If we are off-site, we are still able to connect when we need to.
What is most valuable?
The initial setup is pretty straightforward and not overly complex.
The solution is quite stable.
So far, the scalability has been good.
The solution is very secure in general.
What needs improvement?
We were going to use the Cisco AnyConnect with hardware tokens. However, right now, it's very complicated in terms of delivering the hardware token to the customer. That's why we are looking for a software token right now. I'm not sure how it's going to work. It's under review right now.
For how long have I used the solution?
We've been using the solution for about two or three years at this point.
What do I think about the stability of the solution?
The solution is very stable and reliable. I haven't experienced any bugs or glitches. It does not crash or freeze. The performance is quite good.
What do I think about the scalability of the solution?
So far, the scalability has been good. We have not faced any issues. If a company needs to expand, it should be able to.
Currently, we have 50 or 60 people using the product.
How are customer service and technical support?
Tech support has been good overall. I have no complaints about their service. We've been happy with the help they've provided to us. They're great. That said, we've had very few problems with e product in general.
Which solution did I use previously and why did I switch?
We also have a USB token for the hardware.
By the time I joined the company, they were already using this product. I can't speak to what they used before.
How was the initial setup?
It's my understanding that the initial setup was pretty straightforward. It wasn't overly difficult.
What's my experience with pricing, setup cost, and licensing?
I'm just one of the users. I can't speak to the price as I was not part of the decision-making process and I don't directly deal with licensing or payments.
However, it's my understanding that the licensing is quite expensive.
What other advice do I have?
We use the solution ourselves and are end-users. However, we also resell the product to our clients.
We upgraded a few months ago. It's my understanding that we are on the latest version of the product.
I'd rate the solution at a nine out of ten. For the most part, we've been very happy with the solution and its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Process specialist at a financial services firm with 1,001-5,000 employees
Stable solution; rarely had to use tech support
Pros and Cons
- "I think Cisco AnyConnect Secure Mobility Client is stable."
- "Cisco AnyConnect Secure Mobility Client would be perfect if it weren't for the fingerprint feature."
What is our primary use case?
Our primary use case for Cisco AnyConnect Secure Mobility Client is VPN.
What is most valuable?
I'm just a basic user, so I don't know how I would answer this question.
What needs improvement?
Cisco AnyConnect Secure Mobility Client would be perfect if it weren't for the fingerprint feature. I don't know how it will read my fingerprint on my computer.
For how long have I used the solution?
I have had a VPN for eight years, but I'm not sure whether we have had Cisco AnyConnect the entire time.
What do I think about the stability of the solution?
I think Cisco AnyConnect Secure Mobility Client is stable.
What do I think about the scalability of the solution?
We have more than 1,000 users of Cisco AnyConnect Secure Mobility Client at my company.
How are customer service and technical support?
I rarely use their tech support.
Which solution did I use previously and why did I switch?
I think we previously used Cisco.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Specialist: Concept Development at a computer software company with 5,001-10,000 employees
Good security that allows us to safely work from home, but it needs single sign-on support
Pros and Cons
- "Especially during the COVID pandemic, this solution has allowed us to work from home without security concerns."
- "I think that the addition of single sign-on functionality would be helpful."
- "As with most Cisco products, standing by itself, this solution is not perfect."
What is our primary use case?
The primary use case is secure remote connectivity of our on-premises applications.
How has it helped my organization?
Especially during the COVID pandemic, this solution has allowed us to work from home without security concerns.
What is most valuable?
I can't choose any specific feature that stands out against the competition. We largely implemented this product out of loyalty. We have been a Cisco shop for many years, which is what made us start using AnyConnect.
The security is good.
What needs improvement?
I think that the addition of single sign-on functionality would be helpful.
For how long have I used the solution?
We have been using the Cisco AnyConnect Secure Mobility Client for quite a long time.
What do I think about the stability of the solution?
The platform itself is very stable. The problem that we've had lately is more around connectivity.
What do I think about the scalability of the solution?
I do not have experience with scaling this product.
We have about 6,000 users and at this time, everyone is working from home. There are no plans to increase our usage at this point.
How are customer service and technical support?
The support can be fairly good. I would rate them a four out of five.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are reasonable.
What other advice do I have?
As with most Cisco products, standing by itself, this solution is not perfect. However, if you take a suite of Cisco products then it will solve 99% of your challenges.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
DevSecOps at AssureThink
A user-friendly and clean interface, secure with multiple two-factor authentication options, and reliable
Pros and Cons
- "The ability to add multiple two-factor authentication options for the user to choose from when they log in has helped increase the security of our network, especially with so many people working remotely."
- "Cisco AnyConnect Secure Mobility Client is an excellent tool, easy to configure, and adapted to different devices, such as PCs, phones, tablets, etc., from both the IT administrator and the end user's perspective."
- "Even when your internet speed is good, once you connect to the VPN the speed gets automatically reduced, which is worrisome."
What is our primary use case?
The best thing I like about Cisco AnyConnect is that it is super easy to connect to any private network with just one click. During the pandemic, most of our deployments were in organizations operating remotely. Using private VPNs means that only authenticated users can access internal company websites and applications.
In our organization, it is used to connect to the servers in a secure way. Also, our remote users can access their computers in the office using the VPN Site-to-Client, where it allows you to encrypt and protect your data towards electronic computers when Internet connections are used outside of the corporate network.
How has it helped my organization?
This is very safe and secure. This application is lightweight and it doesn't consume much of your computer resources. The good thing is that the software doesn't store your data and there is no need to worry about privacy.
Cisco AnyConnect Secure Mobility Client is an excellent tool, easy to configure, and adapted to different devices, such as PCs, phones, tablets, etc., from both the IT administrator and the end user's perspective.
What is most valuable?
The most valuable feature of Cisco AnyConnect is that you can connect to your organization's VPN network with just one click.
With so many staff working remotely right now, Cisco AnyConnect allows them to VPN into our company's network to access items behind their firewalls. This has allowed staff to stay home safely during the pandemic and to keep the network safer.
The ability to add multiple two-factor authentication options for the user to choose from when they log in has helped increase the security of our network, especially with so many people working remotely.
Using this app, we can manage all of the networks, whether ethernet or wireless.
You can also completely remove some less secure networks from your list so you would not connect them accidentally.
One more thing will be the inbuilt VPN connectivity option. Using it, you can connect to your VPN so there is no need to install a separate application.
The interface is very clean and easy to interact with.
There is an inbuilt diagnostics option that will automatically search for errors or issues in case you are facing any network connectivity problems. It will also give the IP address, strength, and security details about the network that you are currently connected to.
What needs improvement?
Even when your internet speed is good, once you connect to the VPN the speed gets automatically reduced, which is worrisome.
If there was an autosave password then it would have been much easier to connect.
By default, Cisco AnyConnect does not update to the newest version automatically and you can't change the setting to auto-update unless you are signed into the tool. Our company had stopped allowing an older version to connect, so staff that didn't have the auto-update setting enabled were still on the older version and couldn't sign in to update to the newest version. To fix this, they would have to have their IT support team come out and uninstall the old version then download and install the newest version.
For how long have I used the solution?
We have been using the Cisco AnyConnect Secure Mobility Client for three years.
What do I think about the stability of the solution?
The reliability and user-friendliness of this application are amazing.
What do I think about the scalability of the solution?
This tool is one that I can recommend to large organizations or small businesses.
Which solution did I use previously and why did I switch?
We did not use a similar solution prior to this one. It was the first one we used and it has worked for the past three years.
Which other solutions did I evaluate?
Just some research on the product and rolling it out.
What other advice do I have?
During my usage of this application, I did not come across anything that I particularly hate about it. Sometimes, it takes a little longer to connect to a VPN, although I do not know if it's an issue with the application or with the VPN. Since I have faced this issue at times, I thought that I would mention it. Apart from that, there are no complaints.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Solutions Delivery (Systems) at a wellness & fitness company with 51-200 employees
A secure and easy way of utilizing company services remotely
Pros and Cons
- "The most valuable features are that it is really secure and very easy to use."
- "This is absolutely a product that I can recommend."
- "Sometimes when you are on the VPN, it can be a little bit slow."
What is our primary use case?
We use AnyConnect to connect to our machines and networks remotely when we are not in the office. I can access files and other services that are available only on our company network.
What is most valuable?
The most valuable features are that it is really secure and very easy to use.
What needs improvement?
Sometimes when you are on the VPN, it can be a little bit slow. This may not be a Cisco issue, per se.
For how long have I used the solution?
We have been using Cisco AnyConnect for six months.
What do I think about the stability of the solution?
Stability-wise, it seems to be pretty good. We have people working from home and we really haven't had any issues.
What do I think about the scalability of the solution?
We have between 2,000 and 3,000 people who are using AnyConnect.
How are customer service and technical support?
I have not been in touch with Cisco's technical support team.
Which solution did I use previously and why did I switch?
We were using Pulse up until about six months ago when we switched to Cisco. We had used it for quite a while.
How was the initial setup?
The initial setup is very straightforward. The only challenge is setting it up when you're already remote, which can be difficult. If you are in the office and on the network then the setup is really fairly simple.
What about the implementation team?
Our IT department has set it up so that it's pushed out and automatically installed in our machines.
What other advice do I have?
This is absolutely a product that I can recommend. For me, it is straightforward to establish my VPN connection and then do my work.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Sales Manager at Santa Monica Networks
Lightweight and stable with good connectivity
Pros and Cons
- "The solution works very well. You just click and it's working."
- "The solution is perfect for both large and small companies."
- "The configuration from the client-side would be useful. Right now, it's not centralized. There should be a lock so that it can only be configured from one place."
What is our primary use case?
We primarily use the solution for secure access the company's network.
What is most valuable?
The solution is very lightweight.
The product is stable.
There are almost no problems with connectivity when using a third-party system.
The solution works very well. You just click and it's working.
What needs improvement?
The configuration from the client-side would be useful. Right now, it's not centralized. There should be a lock so that it can only be configured from one place.
The solution could use some sort of graphic interface or some kind of monitor to showcase the current network to help visualize the information.
For how long have I used the solution?
I've been using the solution for quite a long time - about ten to 15 years or so.
What do I think about the stability of the solution?
The solution is very stable. We didn't have any issues with bugs or glitches that would make us concerned about its stability.
What do I think about the scalability of the solution?
The solution is scalable. It's suitable for a very large organization. You can use many connection points across your network. It's easy to geographically split everything.
The solution is constantly being used in our organization. It's always running.
How are customer service and technical support?
We've never had to contact technical support in the past. For us, it's been working fine.
Which solution did I use previously and why did I switch?
I have used a mobile prospect from previous generation Cisco VPN clients. AnyConnect ended up replacing the Cisco VPN Clients, so we didn't switch per se. We've always had Cisco products.
How was the initial setup?
From the handling side, the initial setup is quite easy and straightforward. From a customer endpoint, deployment only takes about two to three minutes. To deploy the solution centrally, usually, a company can expect to spend four to five hours on it.
What's my experience with pricing, setup cost, and licensing?
The licensing is based on one, three, and five-year terms. It's a one-time fee with no hidden costs. For example, you won't find that you'll have to pay more for support later.
Which other solutions did I evaluate?
We didn't previously evaluate any other products. We've always used Cisco.
What other advice do I have?
The solution is perfect for both large and small companies.
I'd advise other organizations to choose a subscription for the maximum period. The longer period is cheaper in price. Users should also keep it running all the time for the best results.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Specialist at a computer software company with 201-500 employees
Good stability, good integration capabilities, and a quick setup on the client-side
Pros and Cons
- "The setup is quick and easy on the client-side."
- "Our company outsources our services to our customers, we use many different technologies, and from my experience, overall I find this solution to be quite good."
- "The setup is a bit difficult to handle on the server-side."
- "The solution needs to add more options for clients."
What is most valuable?
The setup is quick and easy on the client-side.
Overall, the solution is quite good.
The solution has the capability to integrate with other solutions.
What needs improvement?
The solution needs to add more options for clients.
There are too many VPN endpoints. It's not easy to switch between endpoints, which affects scalability.
It's difficult to change profiles. There are no menu buttons or checkboxes to make simple changes on the solution. It would be very simple to just add something in the menu to make account changes quick and easy.
The setup is a bit difficult to handle on the server-side.
For how long have I used the solution?
I've been using the solution for four years.
What do I think about the stability of the solution?
The solution is stable enough.
What do I think about the scalability of the solution?
The scalability needs to be dealt with. The endpoints on the solution are an issue. The solution should change some of the VPN endpoints.
How was the initial setup?
On the client-side, the setup is very straightforward. However, on the server-side, it gets a bit more complicated and users should be aware of that.
What other advice do I have?
Our company outsources our services to our customers. We use many different technologies, and, from my experience, overall I find this solution to be quite good.
I'd rate it eight out of ten overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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