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Danie Joubert - PeerSpot reviewer
Managing Director at ProQuanta
Real User
Top 5Leaderboard
A super, quite scalable solution with just average performance and stability
Pros and Cons
  • "The solution is a super product that works as designed."
  • "The solution's performance and stability are average."

What is our primary use case?

Our company uses the solution as a VPN for 2,000 developers. 

What is most valuable?

The solution is a super product that works as designed. 

What needs improvement?

The solution's performance and stability are average.

The licensing model is expensive. 

For how long have I used the solution?

I have been using the solution for two years. 

Buyer's Guide
Cisco Secure Client (including AnyConnect)
August 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability and performance are average. 

What do I think about the scalability of the solution?

The solution is quite scalable. 

How are customer service and support?

I have not needed technical support. 

Which solution did I use previously and why did I switch?

We previously used Check Point VPN.

How was the initial setup?

The setup was easy and completed in one day. 

What about the implementation team?

We implemented the solution in-house. Maintenance is performed by a team of six technicians. 

What's my experience with pricing, setup cost, and licensing?

The solution is based on an annual licensing model and is expensive. 

Which other solutions did I evaluate?

Check Point VPN and the solution were evaluated but the process was conducted by other staff so I do not have additional details.

What other advice do I have?

I rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
IT Manager at European University
Real User
An affordable solution that is easy to maintain and very scalable
Pros and Cons
  • "It's a very scalable solution. We are using the maximum licensing they offer, and it's very affordable given the value."
  • "The deployment of the agent software for the final customer could be simpler and more helpful."

What is our primary use case?

This solution allows our staff to be able to work from home. Our students are also able to connect to our internal network to do their work.

What is most valuable?

The solution is valuable because we need it for both use cases. Our students are our customers, and our staff needs to do their work.

What needs improvement?

The deployment of the agent software for the final customer could be simpler and more helpful.

For how long have I used the solution?

We have been using this solution for three years now. 

What do I think about the stability of the solution?

The solution is very, very stable. 

What do I think about the scalability of the solution?

It's a very scalable solution. Including staff and students, we have 9,000 users. We are using the maximum licensing they offer, and it's very affordable given the value. 

How was the initial setup?

The initial setup is very straightforward. 

What about the implementation team?

The deployment was done in-house and it took about one week. We didn't need any technical support, so it was perfect. 

What's my experience with pricing, setup cost, and licensing?

We have yearly licensing and it's very affordable. 

What other advice do I have?

My advice to those considering the product is to just do it because the solution is very good, very scalable, and very easy to maintain. I think it's a very, very good option.

I would rate this solution as a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
August 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Director - Data Analytics at Sunera Technologies
MSP
Good services with a quick setup but if we lose connectivity we have to re-authenticate
Pros and Cons
  • "The initial setup is easy."
  • "Whenever there's a drop in internet or a connection fluctuation, it gets disconnected automatically."

What is our primary use case?

We primarily use the solution for connection. We connect to the internet with it. 

What is most valuable?

It serves the purpose of allowing us to see the connection. 

The initial setup is easy.

What needs improvement?

Whenever there's a drop in internet or a connection fluctuation, it gets disconnected automatically. If it would automatically reconnect, that would be the best thing so that we can have continuity and no breakdown in connectivity. It would save us from re-authenticating. 

For how long have I used the solution?

I've been using the solution for four years now. 

What do I think about the stability of the solution?

The product is stable unless there's a fluctuation in connections as the internet can fluctuate anytime. We can lose stuff, or the whole connectivity, the moment there's a slight microsecond of connectivity. It tries to reconnect. However, it's not always successful, and that's where the pain is.

What do I think about the scalability of the solution?

I can't say the solution is very scalable. You need a specific version. Even if they come out with a new one, I'm not sure scaling is on the list of priorities. 

We have more than 50 people using the product currently.

How are customer service and support?

We only really dealt with them during installation. The installation itself has a lot of hurdles to get the right version and right connectivity. We had our internal support team and they worked with Cisco to resolve everything. 

Which solution did I use previously and why did I switch?

Cisco is recognized across the industry, which is why we used them.

How was the initial setup?

The implementation is quite easy - if the person is aware of the right version. The only challenge that I have been facing with Cisco VPN is the version. If we are using an independent version, it's next to impossible. Therefore, we have to always ensure that we are using the right version of Cisco VPN, as there are multiple versions available on the internet and one can download anything. 

Once you are using the right version, it hardly takes more than five minutes to set everything up.

What's my experience with pricing, setup cost, and licensing?

The version I am using is free. There is no license cost. 

What other advice do I have?

We are a customer and end-user.

I'm unsure which version of the solution we're on now. 

I'd advise new users to ensure they get the right version. Otherwise, they will run into trouble. 

I'd rate the solution six out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1533153 - PeerSpot reviewer
Assistant Consultant at a tech vendor with 10,001+ employees
Real User
Easy to set up with simple login capabilities and the potential to expand
Pros and Cons
  • "It is an easy system to set up."
  • "At times, the login process takes a lot of time."

What is our primary use case?

We connect and we log in to some server programs or some restricted areas, which can only be accessed to the VPN only. We cannot gain access to these systems over public networks for security purposes.

What is most valuable?

The login process is pretty simple. You just need to put your credentials and it logs in. 

The solution is stable. 

It is an easy system to set up.

What needs improvement?

At times, the login process takes a lot of time. If your network is a bit weak, on the weak side, it gives you a lot of trouble. That is one negative that I've experienced about it.

It is highly dependent upon the network connectivity, even a minor network disruption. While other applications do work a bit slow, they do work. However, I have faced significant issues with Cisco whenever there are some little network issues.

For how long have I used the solution?

I've used the solution in the past year. 

What do I think about the scalability of the solution?

We have about 5,000 users on the solution. It is very scalable. 

How are customer service and support?

While I haven't dealt with support for this solution, we have used Cisco support for Cisco WebEx issues. We found them to be very helpful in that instance. 

How was the initial setup?

The initial setup is very straightforward and simple to set up. It's not overly complex. 

What's my experience with pricing, setup cost, and licensing?

We do pay for licensing. I'm not sure what the subscription costs are. I don't deal with licensing aspects. 

What other advice do I have?

I am an end-user of the product. I'm not a partner or reseller. 

The version we are using would be the latest version only. As per my organization's policies it's always updated.

If you're looking for an easily configurable and accessible kind of solution, then I suggest that Cisco is the product to go to, hands down. The ease of use is the most valuable aspect of the product.  

I'd rate the solution eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1639311 - PeerSpot reviewer
Solutions Consultant at a comms service provider with 10,001+ employees
Real User
Reliable, easy to set up, and has helpful technical support services
Pros and Cons
  • "Technical support is always helpful."
  • "If there's any cloud version available, instead of on-premise, that would be ideal."

What is our primary use case?

It's for mobile users accessing corporate resources from the internet.

What is most valuable?

For some with a client list, you don't have to prepare any client beforehand. You just access the URL and you can download it, so that's easy. It doesn't require any prep on the client's end which makes implementation faster. It's an easy initial setup.

Technical support is always helpful.

It's stable.

The solution has the potential to scale. 

What needs improvement?

If there's any cloud version available, instead of on-premise, that would be ideal. That's one thing that could be helpful.

For how long have I used the solution?

I've had a few cases over the last five years

What do I think about the stability of the solution?

I haven't received any complaints about this solution. We haven't had a word of many bugs or glitches. It doesn't crash or freeze on clients. It is reliable. 

What do I think about the scalability of the solution?

The solution can scale to a certain point. Up to 500, companies should be okay. After that, we may run into problems. That's our product design. That's maybe not have something to do with the product itself.

Typically, our clients get licenses for 20 to 30 people. All levels of an organization can have access to the product. Anyone can use it. 

How are customer service and support?

We provide technical support to our clients. 

In terms of us reaching out to support, it's rare that I get disappointed with Cisco tech. They are quite responsive and knowledgeable as well.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial implementation process is simple. 

The size of the deployment depends on the amount of personnel you'll need, however, in our experience, we've only ever needed one or two people to deploy it. 

After we get an order from the customer, they have some admin work to be done, which takes probably up to two weeks or three weeks. After three weeks, we have the project manager and the engineer assigned to the opportunity. Then, it might take up to ten days.

Maintenance is minimal. We may only need one or two people to handle maintenance. We don't have many issues with the solution.

What about the implementation team?

We provide assistance to our clients in terms of setting the solution up.

What's my experience with pricing, setup cost, and licensing?

Licensing usually involves a yearly contract. I don't have any details in terms of what the exact pricing is, exactly. 

The pricing is all-inclusive. You don't need to concern yourself with add-on costs. 

What other advice do I have?

We are a partner. We sell to and implement for our customers.

We tend to use the latest version that we have on our server. It may not be the latest in the market, however, our engineering team chooses the best software for our service, so it's the latest on our server. The difference is that it may not be the latest in the market.

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Samraj Ebenazer - PeerSpot reviewer
Manager at Tata Consultancy
Real User
Reliable solution that gives you double protection
Pros and Cons
  • "This solution gives you double security because it uses both hard and soft tokens."
  • "There are some issues with connectivity and latency that should be improved."

What is our primary use case?

I mainly use AnyConnect Secure Mobility Client for remote connectivity.

What needs improvement?

There are some issues with connectivity and latency that should be improved.

For how long have I used the solution?

I've been using this solution for five to six years.

What do I think about the stability of the solution?

This solution's stability is good.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

It can be difficult to connect with Cisco's help desk when we have an issue, which wastes time waiting.

How was the initial setup?

The initial setup is straightforward and can be done without the assistance of an external team. However, it does take some time to install.

What other advice do I have?

This solution gives you double security because it uses both hard and soft tokens. I would give this solution a rating of eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Praveen Kumar N - PeerSpot reviewer
Senior Manager at Flex Technologies
Real User
Ability to connect to VPN remotely is the key feature
Pros and Cons
  • "The ability to connect to the VPN remotely."
  • "Frequency of updates could be reduced."

What is our primary use case?

We use this solution for security and VPN access.

What is most valuable?

Given that we work from home, the value of the solution is the ability to connect to the VPN remotely.

What needs improvement?

We receive updates frequently, I think that could be reduced. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

It's a stable product. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

Customer support staff are very knowledgeable. 

How was the initial setup?

The initial setup is very easy, it takes less than five minutes. We have more than a thousand users. We have an IP support team that manage any issues that arise. 

What other advice do I have?

I recommend this solution and rate it 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Infrastructure supervisor at Nigerian National Petroleum Corporation
Real User
Always available, simple to use, and beneficial interface
Pros and Cons
  • "The most valuable feature of the Cisco AnyConnect Secure Mobility Client is its ease of use and simple interface. It's always available as long as I have a good network connection."
  • "The most valuable feature of the Cisco AnyConnect Secure Mobility Client is its ease of use and simple interface. It's always available as long as I have a good network connection."

What is our primary use case?

I use Cisco AnyConnect Secure Mobility Client all the time to connect to my operator's portal.

What is most valuable?

The most valuable feature of the Cisco AnyConnect Secure Mobility Client is its ease of use and simple interface. It's always available as long as I have a good network connection. 

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for more than 10 years.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client is highly stable.

What do I think about the scalability of the solution?

Since the pandemic, we have been forced to work from home. Everyone that wants to continue working, and access the corporate resources we have to use a VPN. Almost everyone uses this solution in my organization, which is approximately 1,000 people.

How are customer service and support?

I have not used technical support.

How was the initial setup?

The initial setup of the Cisco AnyConnect Secure Mobility Client is very easy. The link for the solution was given to me by my headquarters and I installed it. Initially, we needed separate login credentials, but now we only need to use our normal corporate login credentials to log into the solution.

What other advice do I have?

The solution is very stable and very reliable. What I recommend is for others to have a stable network, that is all. The solution works well.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.