Cisco Secure Client (including AnyConnect) Reviews

We use AnyConnect for remote work and we are customers of Cisco. 

The solution is easy to deploy and has good NAC integration.

The GUI really needs to be upgraded. If you want to use the solution, you have to be comfortable with the CLI. In addition, we have quite a lot of bug issues that need to be resolved. 

We've been using this product for over two years. 

AnyConnect is a stable solution. 

The solution scales well. 

Cisco technical support is good, they are responsive and act quickly to resolve any issues. 

The initial setup was straightforward. Anyone working from home uses this solution and we have around 1,000 users. 

I rate this solution seven out of 10. 

We use the Cisco AnyConnect Secure Mobility Client in our home office for our VPN connections.

When we are working remotely, we click on the VPN, and nothing more.

Cisco AnyConnect Secure Mobility Client works well, we don't have any issues with it.

The most valuable feature of this solution is that it works all of the time.

In terms of speed, it depends on the bandwidth of the system rather than being an issue with Cisco. It's more of a bandwidth limitation issue.

I would like that it automatically detects when I'm not on the corporate network, it would automatically connect to the VPN. I don't want to have to click the button anymore. It should autodetect or monitor it, when I am in the office it goes to the network in the office, or when I'm not at the office, it automatically activates my VPN connection.

I have been working with the company and using the Cisco AnyConnect Secure Mobility Client for five years.

I have never updated this solution myself, our IT department updates our solutions. I am not aware which version we are using at the moment.

The stability is excellent. It works all of the time. I have not had any issues with the stability of the Cisco AnyConnect Secure Mobility Client.

I am not familiar with the scalability of the Cisco AnyConnect Secure Mobility Client. It is handled by our IT department.

This solution is used by everyone in our organization who owns a laptop. We have many thousands of users.

I'm not in the IT Department, so I'm not sure how many people have this tool on their laptops, but I believe everyone does.

I have never contacted technical support. There is no need. We go to our internal IT support first. There is a clear boundary between the user in the company and any further assistance.

It is included in the standard software package. I didn't need to install it. The IT department generates the default configuration of the laptop. In the end, it was already there and fully configured.

We have an internal IT department. Like in any company, it's an email help desk. I am not aware of how many people are in the IT support team.

I am not aware of the pricing.

As an end-user, it's good, I would rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

We are using Cisco AnyConnect Secure Mobility Client when we are connecting to our internal network. Additionally, we are using it when we are connecting to our customers' networks when we have to do any operation remotely. I am using it almost on a daily basis.

When we have different networks internally and different connectivities that we have to go through, such as a gateway, I can change my gateway if a gateway fails. It automatically finds a suitable one, and if there's a new system that has to be behind a different gateway, I can edit, and I can authorize it. Not everybody can see it, only whoever is approved can. It's a very good solution. It is providing the same authentication and similar facilities on my mobile application. I have an iPhone and some of my colleagues have Android, and it works on them.

Every time I have to connect to the network I use this solution. It is a customizable solution, it makes life easier for me. It makes the global workforce work much easier and more secure.

The solution is secure and has a lot of benefits.

There are times the WiFi connectivity has disruptions and you have disconnections. It doesn't work with two connections. I have two switches back and forth sometimes. It doesn't have a failback scenario feature. However, on the gateway side, it does, but on the user device, it doesn't have that kind of option. It would be nice to have this feature.

When a connection is from company to company using a VPN from the customer's network, it doesn't allow you to connect. It doesn't allow you connection if are on a secure internal network. It doesn't allow you to connect. this is a difficulty because sometimes customers are saying we have to get connected through VPN to a specific network for a specific meeting for one reason or another.

I have been using the Cisco AnyConnect Secure Mobility Client for approximately three years.

Cisco AnyConnect Secure Mobility Client is stable.

The stability of the Cisco AnyConnect Secure Mobility Client is very good. At the beginning of the pandemic, we had to expand the connectivity a lot and in a very short time, which the solution was able to handle well.

We have approximately 5,000 people using the solution in my organization. Everyone is using it.

I have not connected with technical support.

Cisco AnyConnect Secure Mobility Client is simple to set up.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

Our primary use case for the Cisco AnyConnect Secure Mobility Client has been remote access, especially since the start of the pandemic. We use it to give our technicians access to our applications. 

We also use the Cisco AnyConnect Secure Mobility Client to create secure firewall-to-firewall connections for certain applications.

The Cisco AnyConnect Secure Mobility Client is easy for end user to use. However, it can be difficult for the developer or solutions engineer to use because you need to have the infrastructure in place first. This is to do with key validation, certificates, and domain trust.

The setup could be simplified for solutions engineers with a wizard. 

I initially started using Cisco routers and switches in 1998, but I stopped using them for a while as I was focused on my other work. I started using Cisco again in 2012 and have been using it since as I do a lot of security solutions. 

Cisco AnyConnect Secure Mobility Client is very stable. 

Cisco AnyConnect Secure Mobility Client is scalable. However, the bandwidth and latency you need to use this solution is sometimes not available here in Africa. We run into trouble sometimes because of bandwidth. 

Overall, I prefer Microsoft's tech support because I noticed that Cisco does not provide enough of it. Sometimes, we do not have access to tech support. Also, you can only get tech support for registered devices.

I recommend it. However, you first have to be sure that you have all the basics in place. You have to do your research and understand what the requirements of the solution are. It works for millions of people, so it will work for you. 

It is also important to run some tests. That is what I always do. Don't go to the real alderman directly. Make your own tests.

We use the solution to controls the VPN tunnel between people outside connected to the internet into the office network. This is done by prompting them for a username and password for security.

Some of the main features of the solution are it has the ability to integrate with our Active Directory to allow each user to have one less password to have to remember and it has great functionality.

There is one very specific improvement that could be done regarding users logging in. When a user logs in with an expired password we did not know that the password reset function would prompt them for a new password and this system was able to be deployed on this solution. For 10 years, every 30 days, the salespeople who did not want to go inside and reset their password at the 29-day mark, would call me up and have me reset their password for them to gain access. Additionally, it would be beneficial to have at the level that I am at, the ability to sign in to this solution before you log in to the Windows environment without having to upgrade the license. This should be included in the full packages. 

Alternatively, when Cisco notices customers do not have this feature turned on they could call up its customers and inform them they do not have it turned on and could walk them through how to do it. It turned out to be just two lines of code to accomplish the task. In our case, during any of the interactions with Cisco over the years, they could have just mentioned to us this feature that would have real value-added to your employees. We do have a CCNA in-house and he did not realize that he could turn that feature on very easily. The white paper was probably available, but since our network administrator did not know about it, he never suggested setting it up. 

In an upcoming release, there should be better reporting capabilities, this is something that is available in premium packages, or if you were to get a Cisco ISE. Essentially, the upgraded reporting shows a live version of what is going on, but it does not show you historical information unless you hook it up to a SCIM, Cisco ISE, or Cisco ACS. This should be included in all packages and you should not have to upgrade or purchase other solutions.

I have been using this solution for approximately 10 years.

When it comes to the stability of the solution it is stable, functional, and it just works.

We plan to increase our usage when our employee base increases.

I would rate the scalability of the Cisco AnyConnect Secure Mobility Client a ten out of 10. 

Currently, on a day-to-day basis, there are approximately 85 users using the solution but we have 221 registered users that could use it at any given time.

The support could be more proactive in their recommendations. I noticed that the Cisco support agents tend to leave customers to do what they need to do in many ways, and you can choose how you want to do it. However, it would be great if they could proactively be involved in best practices and let other customers know how most people are doing it.

Previously we had a standard Cisco VPN client, but it was not as functional as it did not have the ability to tie into the Active Directory.

The initial setup was pretty simple. However, we did have onboarding support assist us with it. Our network administrator at the beginning of an install will always call Cisco support to get the expert on the phone. They provided us with white papers on how to do the setup allowing any setup moving forward is done correctly the first time. We did also purchase the premium support, for which there was no additional fee for the installation guideance.

Our in-house team did the implementation with their premium support tech agent on the line through a WebEx. The during of the implementation took approximately two hours. 

We have a network administrator to do any maintenance that is required for the solution, but once we set it up, there really was no maintenance needed. However, we did attach an SSL to link it and set up a DNS entry to allow our users the ability to go to a specific entry instead of just typing in the IP address with the enhanced security.

We pay for an annual subscription. Additionally to the subscription, we thought in order to connect this solution to the Active Directory we had to purchase a Cisco ACS, Access Control System. It turns out we did not actually need it.

My advice to those wanting to implement this solution is you could purchase the license for this solution and set it up with your ASA directly without having to purchase a Cisco ACS.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

Our company uses the solution as a VPN for 2,000 developers. 

The solution is a super product that works as designed. 

The solution's performance and stability are average.

The licensing model is expensive. 

I have been using the solution for two years. 

The stability and performance are average. 

The solution is quite scalable. 

I have not needed technical support. 

We previously used Check Point VPN.

The setup was easy and completed in one day. 

We implemented the solution in-house. Maintenance is performed by a team of six technicians. 

The solution is based on an annual licensing model and is expensive. 

Check Point VPN and the solution were evaluated but the process was conducted by other staff so I do not have additional details.

I rate the solution a seven out of ten. 

We primarily use the solution to connect remotely.

This product is highly secure and easy to use. The user interface is very nice. It's user-friendly.

It's fairly easy to set up. 

The solution is stable. 

It is scalable. 

Technical support is great. 

It could be more efficient on the user side. We would like it to be simpler to get clients connected. 

You do need technical expertise to set up the product.

We have faced some connectivity issues. 

I've used the solution for four to six years. 

It's mostly stable, however, occasionally, it does disconnect on users. 

It is a scalable solution. It's very easy to expand it. 

We only have 20 to 25 users on the solution. 

We do have plans to continue using the product. 

Technical support is great. They are helpful and responsive. We are satisfied with their level of expertise. 

The solution is pretty easy to set up. However, you need to be technical. 

We do have to pay for the solution. People need to be prepared to pay for a Cisco service.

I'm a customer and end-user.

We are using the latest version of the solution. 

I'd rate the solution eight out of ten.

It is primarily used for the occasional managers having to work out of office.

It's been fairly stable for us. I'm okay with it.

The language is fine. We don't have any issues as we're English and therefore don't come across barriers. 

Support does solve our issues. 

It can scale. 

The initial setup is easy.

I haven't given improvements much thought. 

Technical support could be better, especially when it comes to understanding the problems. 

The cost could always be a bit less. 

I've been using the solution for around five years. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

We don't have that many external users, so we are just using a few licenses of that, and we are okay.

The solution is scalable. However, we don't necessarily need to scale. 

Less than ten people are using the product. 

I have made an occasional call to technical support. You don't always get a solution on a first call. That said, there's enough guidance to point in the right direction. 

It takes time for them to understand what your problem is. So you have to spend much more time explaining the problem.

It is easy to set up. It's not a problem at all. There are no issues with complexity.

We do pay for the solution. It's a bundled option. 

I can't speak to the exact price of the product. I don't handle the licensing. My understanding, however, is that it is expensive. 

I'm just a user. We don't buy directly. We use someone else.

So far, it meets our demands. 

We are not at the latest version. We are either one branch or two branches behind. We are yet to update.

I'd rate the solution eight out of ten. 

I'd recommend the solution to other companies if they can afford Cisco. 

Cisco AnyConnect Secure Mobility Client is great for connecting to the company's network when working from home. Clients can install it on their laptops.

It has a very secure VPN connection and is a good product from a performance perspective.

The solution is great, but perhaps the security could be improved.

We have been using this solution for three and a half years.

The solution is stable. We have not had any issues with it at our company. I have also used Cisco VPN for more than 15 years and also have not had any issues.

The solution is scalable. The solution operates as one device per user and is designed this way from a user and security perspective. We have around 300,000 people using this solution.

I cannot comment on our experience with customer service as we interact with our internal IT team when we have any issues. Our IT department is pretty large too.

The initial setup was straightforward.

I cannot comment on the pricing as a different department deals with it.

I rate this solution a nine out of ten. The system is reliable, simple and secure. 

I primarily use AnyConnect SMC to connect to clients' networks.

AnyConnect SMC's best features are that it's secure and connects seamlessly to clients' networks.

An area for improvement is that sometimes when you disconnect or switch from one wireless network to another, it's necessary to re-login.

I've been using Cisco AnyConnect Secure Mobility Client for over fifteen months.

AnyConnect SMC is stable, though when there are a lot of users, the collection can be a bit slow.

I've had no problems with Cisco's technical support.

The initial setup on the client side is very easy, and installation takes a maximum of ten minutes.

AnyConnect SMC is simple to use and does what it needs to do. I would rate it as eight out of ten.