We have around 500 employees working all over Qatar as well as outside - in India and Egypt. And they use to connect to our corporate network with this product.
IT System Administrator at Malomatia
Good posturing and great web interface but needs to be easier to implement
Pros and Cons
- "It is easy to scale."
- "The posturing is working well, we have network access control, it's nice to have and easy to manage and easy to add routes, and we can easily add the route over the VPN whenever we have a new network."
- "We'd like the product to be cheaper."
What is our primary use case?
What is most valuable?
The posturing is working well.
We have network access control. It's nice to have and easy to manage and easy to add routes, et cetera. We can easily add the route over the VPN whenever we have a new network.
The setup was simple with a little bit of assistance.
It is easy to scale.
The solution is stable.
It has a good web interface.
What needs improvement?
Initially, we had an issue with the posturing, however, now it's improved. A lot of improvement can happen on this still as well. Right now, the posturing that we can do is only over the Windows update. We are considering the services. We cannot assess whether that particular update is installed or not.
The implementation can be difficult and time-consuming without help.
We'd like the product to be cheaper.
For how long have I used the solution?
I've used the solution for maybe two and a half years now.
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What do I think about the stability of the solution?
The solution is stable so as long as we don't have any restart happening or any power interruptions.
What do I think about the scalability of the solution?
The solution can scale. You simply add licenses. It's easy.
We have about 500 users on the solution.
How are customer service and support?
We request support from a local vendor many times. We have not lately used Cisco. The vendor is quite good. However, they are very busy, however. If we ask them for immediate support, we cannot get them. That's likely due to the fact that they're the only good technical vendor for Cisco here in Qatar.
Which solution did I use previously and why did I switch?
We are using Cisco AnyConnect as well as OpenVPN.
How was the initial setup?
The setup was easy. We had vendor support. The vendor support was good. The local vendor was good here.
We spent around a week finalizing the deployment.
What about the implementation team?
We have a local partner or local vendor here in Qatar. They helped us with the implementation.
What's my experience with pricing, setup cost, and licensing?
You are charged per user, unlike, for example, Fortinet. With FortiClient, you can add as much as you want.
I can't speak to the exact cost, however. We have a procurement team that handles that.
What other advice do I have?
I'm a customer and end-user.
We recently updated the solution maybe three months ago. We are on the newest version.
It's a good solution. That said, considering the current market, it's a bit more costly than other solutions.
I'd rate the solution seven out of ten. I'd rate it higher if the implementation was easier and the cost was lower.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Information Technology Manager at a outsourcing company with 10,001+ employees
Reliable, flexible, and easy to set up
Pros and Cons
- "The solution is stable and reliable."
- "It is flexible and easy to use; you just need to enter the VPN details, and you can connect immediately and access what you need."
- "There is nothing they need to improve at this moment."
What is our primary use case?
We primarily use it for working from home.
What is most valuable?
It's flexible and easy to use. You just need to enter the VPN details, and you can connect immediately and access what you need. Of course, access depends on the whitelist and access list configured by the network team.
It is easy to set up.
The solution is stable and reliable.
It is scalable.
What needs improvement?
There is nothing they need to improve at this moment.
For how long have I used the solution?
I've been using the solution for ten years or more.
What do I think about the stability of the solution?
The product has been stable. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. The performance has been good.
What do I think about the scalability of the solution?
We have 30,000 people using the product right now.
We have found that it scales well and as needed.
We're happy right now. We're using it, and we have a contract already with Cisco. We'll use it as necessary.
How was the initial setup?
The initial setup was straightforward and very simple. It was not overly complex or difficult.
What's my experience with pricing, setup cost, and licensing?
The finance department handles the licensing. it's not an aspect I'm directly involved in.
What other advice do I have?
Although I don't know the exact version number, we are on the latest iteration of the product.
We are Cisco partners.
I'd rate the solution nine out of ten.
I would suggest that potential new users make sure that whatever is allowed into the infrastructure and network is configured by their network operation center. This should be in line with the requirements of the company or the client since cyber security is super important nowadays. You cannot afford to have a data breach. This is important especially if employees or users are tech-savvy. There could be leakage if they know how to go back and tweak the settings.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Cisco Secure Client (including AnyConnect)
September 2026
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,109 professionals have used our research since 2012.
Technical Team Lead at Alepo
A reliable, easy to configure and stable solution with excellent SSL security
Pros and Cons
- "It is reliable and easy to configure, and the Cisco Firewall can last for many years."
- "It is a reliable solution, and the users face no problems or errors."
- "It would be good to have some improvements to the quality of service."
- "However, when different configurations need to be completed, we need to get in touch with Cisco Technical Assistance Center because we don't have enough documentation on the website."
What is our primary use case?
We use Cisco AnyConnect Secure Mobility Client to connect to the office network from the general internet. So whenever anybody works remotely, it is used to connect to the office network.
How has it helped my organization?
Compared to other products, it is reliable and easy to configure, and the Cisco Firewall can last for many years.
What is most valuable?
It is a reliable solution, and the users face no problems or errors. It also connects quickly, and the SSL security is excellent.
What needs improvement?
I wouldn't want anything to be improved per se. It is reliable without any errors, and the configuration is easy. However, when different configurations need to be completed, we need to get in touch with Cisco Technical Assistance Center because we don't have enough documentation on the website.
In terms of additional features, it would be good to have some improvements to the quality of service. For example, if somebody on your VPN wants to have a Google meeting or WebEx call, they should be given priority traffic.
For how long have I used the solution?
We have been using this solution for three years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. Almost everyone at our organization uses Cisco AnyConnect Secure Mobility Client, so about 200 to 300 users.
How are customer service and support?
The technical support is very good.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate the setup process a six out of ten. It was manual work, and though the configuration was easy, we still needed to understand it. But overall, It was a fair experience.
What's my experience with pricing, setup cost, and licensing?
Regarding cost, we had to purchase the Cisco CON-SNT and AnyConnect licenses separately. We purchased a three-year package because it was comparatively cheaper than the one-year package.
It costs around 80,000 Indian rupees for a hundred licenses, so approximately $1,020 USD. I rate the price a six out of ten, but we get value for the price.
What other advice do I have?
I rate this product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Solution Architect at Econet Wireless Zimbabwe
Reliable, quick to set up, and easy to connect remotely
Pros and Cons
- "The dashboard and interface are fine."
- "The product makes it easy to connect remotely to machines that are remote."
- "More frequent updates would be ideal."
- "They should do more updates regularly."
What is our primary use case?
I use the solution to access my servers at work. It's for connection to my VPN servers.
What is most valuable?
The product makes it easy to connect remotely to machines that are remote.
The initial setup is straightforward.
The solution is stable.
The dashboard and interface are fine.
I don't have any issues with the level of security on offer.
What needs improvement?
They should do more updates regularly. More frequent updates would be ideal.
For how long have I used the solution?
I used the solution maybe for 10 years or so.
What do I think about the stability of the solution?
The stability of the product is great. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
I'm not quite sure about the scalability part. It's just a client tool that I use on my machine. It's not really necessary to scale per se.
Maybe 500 people are using the product.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The initial setup is easy. It's straightforward and not overly difficult or complex.
The setup is very quick. It doesn't take more than two minutes.
The solution is supported by our help desk, which is comprised of about three people.
What about the implementation team?
I was able to handle the initial setup myself. I didn't need any outside assistance. I didn't use consultants or integrators.
What was our ROI?
I have not witnessed an ROI while using this solution.
What's my experience with pricing, setup cost, and licensing?
I don't handle the licensing aspect. I can't speak to the costs involved.
What other advice do I have?
I'm unsure of which version of the solution we are on. My understanding is that it is the most recent version.
I'd recommend this solution to others. It seems like a good product. I'd rate it eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at Target
High performance, simple initial setup, and reliable
Pros and Cons
- "The most valuable feature of Cisco AnyConnect Secure Mobility Client is the consistency, I have not had any issues with the performance."
- "When using Cisco AnyConnect Secure Mobility Client when my laptop goes into sleep mode the VPN wants me to enter the password again. I should not have to enter the information again. If the laptop is on and it is not switched off, the password should be in the VPN saved and secured."
What is our primary use case?
I use the Cisco AnyConnect Secure Mobility Client on my laptop to connect to the VPN.
What is most valuable?
The most valuable feature of Cisco AnyConnect Secure Mobility Client is the consistency, I have not had any issues with the performance.
What needs improvement?
When using Cisco AnyConnect Secure Mobility Client when my laptop goes into sleep mode the VPN wants me to enter the password again. I should not have to enter the information again. If the laptop is on and it is not switched off, the password should be in the VPN saved and secured.
In the next release, the Cisco AnyConnect Secure Mobility Client should add fingerprint login authentication. Many of my other applications have it.
For how long have I used the solution?
I have been using the Cisco AnyConnect Secure Mobility Client for approximately one year.
What do I think about the stability of the solution?
Cisco AnyConnect Secure Mobility Client has been stable.
What do I think about the scalability of the solution?
The scalability of the solution has been good. Everyone in the organization is using the solution and we have not had any issues.
We have approximately 2,000 people in my organization that use Cisco AnyConnect Secure Mobility Client.
How are customer service and support?
I have not used the support from Cisco AnyConnect Secure Mobility Client.
Which solution did I use previously and why did I switch?
I have not used other solution because the Cisco AnyConnect Secure Mobility Client works very well.
How was the initial setup?
The setup of the Cisco AnyConnect Secure Mobility Client was easy, it did not take a lot of time, approximately one hour.
What other advice do I have?
I would advise others that a VPN is necessary because data should be secured. We all lose. A VPN is advised and I have not had any problems with this solution and I did not have the need to try another one.
I would recommend Cisco AnyConnect Secure Mobility Client to others.
I rate Cisco AnyConnect Secure Mobility Client an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at NTT Security
Enables me to connect to open cases, the internet, and my internal repository
Pros and Cons
- "The VPN is the most valuable feature, and in general, I like the solution because it helps me connect to my corporate site."
- "We don't have the correct visibility to see the quantity of licenses we are consuming or not consuming."
What is our primary use case?
I use this solution to connect to open cases, the internet, and internal repository.
I'm using version 4.10. The solution being deployed on cloud.
What is most valuable?
The VPN is the most valuable feature. In general, I like the solution and it helps me connect to my corporate site.
What needs improvement?
I would like there to be more license consuming data. We don't have the correct visibility to see the quantity of licenses we are consuming or not consuming. Some of my clients complain about that. For example, they buy 1,000 licenses and cannot see if they are using 1,000 licenses or not.
For how long have I used the solution?
I have been using Cisco AnyConnect for more than five years.
What do I think about the stability of the solution?
The solution is completely stable.
What do I think about the scalability of the solution?
It's scalable. We have a lot of staff, and the company is growing. I haven't heard any complaints about it.
How are customer service and support?
I would rate technical support 10 out of 10.
How was the initial setup?
Installation is very easy.
What's my experience with pricing, setup cost, and licensing?
The price is okay.
What other advice do I have?
I would rate this solution 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Information Security Manager at Tata Consultancy Services
Beneficial global conductivity, scalable, and reliable
Pros and Cons
- "Cisco AnyConnect Secure Mobility Client's most valuable feature is the ability to connect to our enterprise applications, on-premise applications, and cloud any place in the world."
- "Cisco AnyConnect Secure Mobility Client can be improved by having better speed and reliability. However, the speed and reliability are already really good."
What is our primary use case?
Cisco AnyConnect Secure Mobility Client is used to connect our enterprise applications. We are not into zero-trust. So, we are still using the VPN to connect to our enterprise applications. We are still using the VPN to connect to our enterprise applications.
What is most valuable?
Cisco AnyConnect Secure Mobility Client's most valuable feature is the ability to connect to our enterprise applications, on-premise applications, and cloud any place in the world
What needs improvement?
Cisco AnyConnect Secure Mobility Client can be improved by having better speed and reliability. However, the speed and reliability are already really good.
For how long have I used the solution?
I have been using the Cisco AnyConnect Secure Mobility Client for approximately 10 years.
What do I think about the stability of the solution?
Cisco AnyConnect Secure Mobility Client is stable. It has been keeping up with all the load from everyone connecting to the enterprise systems or working remotely. We're not seeing any problems.
What do I think about the scalability of the solution?
I have found the Cisco AnyConnect Secure Mobility Client to be highly scalable because upon releasing each and every version, all the new features are getting added.
We have 200 people in my organization that is using this solution.
Which solution did I use previously and why did I switch?
I have not used other solutions previously.
How was the initial setup?
The initial setup of the Cisco AnyConnect Secure Mobility Client is simple. We only need to down the solution from the Portal and fill out a couple of VPN-related information, and then we are all set to go.
What about the implementation team?
We use a third-party IT team for the implementation. The networking IT people will help configure and get it set up.
What other advice do I have?
Cisco AnyConnect Secure Mobility Client is already in the market, and most enterprise customers are using AnyConnect today.
I rate Cisco AnyConnect Secure Mobility Client a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Product Manager, CMOS Image Sensors at a manufacturing company with 5,001-10,000 employees
Excellent performance and connection; it always works and is simple to use
Pros and Cons
- "The most valuable feature of this solution is that it works all of the time."
- "Cisco AnyConnect Secure Mobility Client works well, we don't have any issues with it."
- "It should autodetect or monitor it, when I am in the office it goes to the network in the office, or when I'm not at the office, it automatically activates my VPN connection."
- "I would like that it automatically detects when I'm not on the corporate network, it would automatically connect to the VPN."
What is our primary use case?
We use the Cisco AnyConnect Secure Mobility Client in our home office for our VPN connections.
When we are working remotely, we click on the VPN, and nothing more.
What is most valuable?
Cisco AnyConnect Secure Mobility Client works well, we don't have any issues with it.
The most valuable feature of this solution is that it works all of the time.
In terms of speed, it depends on the bandwidth of the system rather than being an issue with Cisco. It's more of a bandwidth limitation issue.
What needs improvement?
I would like that it automatically detects when I'm not on the corporate network, it would automatically connect to the VPN. I don't want to have to click the button anymore. It should autodetect or monitor it, when I am in the office it goes to the network in the office, or when I'm not at the office, it automatically activates my VPN connection.
For how long have I used the solution?
I have been working with the company and using the Cisco AnyConnect Secure Mobility Client for five years.
I have never updated this solution myself, our IT department updates our solutions. I am not aware which version we are using at the moment.
What do I think about the stability of the solution?
The stability is excellent. It works all of the time. I have not had any issues with the stability of the Cisco AnyConnect Secure Mobility Client.
What do I think about the scalability of the solution?
I am not familiar with the scalability of the Cisco AnyConnect Secure Mobility Client. It is handled by our IT department.
This solution is used by everyone in our organization who owns a laptop. We have many thousands of users.
I'm not in the IT Department, so I'm not sure how many people have this tool on their laptops, but I believe everyone does.
How are customer service and support?
I have never contacted technical support. There is no need. We go to our internal IT support first. There is a clear boundary between the user in the company and any further assistance.
How was the initial setup?
It is included in the standard software package. I didn't need to install it. The IT department generates the default configuration of the laptop. In the end, it was already there and fully configured.
What about the implementation team?
We have an internal IT department. Like in any company, it's an email help desk. I am not aware of how many people are in the IT support team.
What's my experience with pricing, setup cost, and licensing?
I am not aware of the pricing.
What other advice do I have?
As an end-user, it's good, I would rate Cisco AnyConnect Secure Mobility Client a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solution Sales Consultant at a tech services company with 10,001+ employees
Customizable, straightforward implementation, and secure
Pros and Cons
- "The solution is secure and has a lot of benefits."
- "Every time I have to connect to the network I use this solution; it is a customizable solution, it makes life easier for me, and it makes the global workforce work much easier and more secure."
- "There are times the WiFi connectivity has disruptions and you have disconnections. It doesn't work with two connections. I have two switches back and forth sometimes. It doesn't have a failback scenario feature. However, on the gateway side, it does, but on the user device, it doesn't have that kind of option. It would be nice to have this feature."
- "There are times the WiFi connectivity has disruptions and you have disconnections."
What is our primary use case?
We are using Cisco AnyConnect Secure Mobility Client when we are connecting to our internal network. Additionally, we are using it when we are connecting to our customers' networks when we have to do any operation remotely. I am using it almost on a daily basis.
When we have different networks internally and different connectivities that we have to go through, such as a gateway, I can change my gateway if a gateway fails. It automatically finds a suitable one, and if there's a new system that has to be behind a different gateway, I can edit, and I can authorize it. Not everybody can see it, only whoever is approved can. It's a very good solution. It is providing the same authentication and similar facilities on my mobile application. I have an iPhone and some of my colleagues have Android, and it works on them.
How has it helped my organization?
Every time I have to connect to the network I use this solution. It is a customizable solution, it makes life easier for me. It makes the global workforce work much easier and more secure.
What is most valuable?
The solution is secure and has a lot of benefits.
What needs improvement?
There are times the WiFi connectivity has disruptions and you have disconnections. It doesn't work with two connections. I have two switches back and forth sometimes. It doesn't have a failback scenario feature. However, on the gateway side, it does, but on the user device, it doesn't have that kind of option. It would be nice to have this feature.
When a connection is from company to company using a VPN from the customer's network, it doesn't allow you to connect. It doesn't allow you connection if are on a secure internal network. It doesn't allow you to connect. this is a difficulty because sometimes customers are saying we have to get connected through VPN to a specific network for a specific meeting for one reason or another.
For how long have I used the solution?
I have been using the Cisco AnyConnect Secure Mobility Client for approximately three years.
What do I think about the stability of the solution?
Cisco AnyConnect Secure Mobility Client is stable.
What do I think about the scalability of the solution?
The stability of the Cisco AnyConnect Secure Mobility Client is very good. At the beginning of the pandemic, we had to expand the connectivity a lot and in a very short time, which the solution was able to handle well.
We have approximately 5,000 people using the solution in my organization. Everyone is using it.
How are customer service and support?
I have not connected with technical support.
How was the initial setup?
Cisco AnyConnect Secure Mobility Client is simple to set up.
What other advice do I have?
I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Process Control and Automation Engineer - PCD Administrator at a energy/utilities company with 10,001+ employees
Easy for the end user but can be tricky for the developer
Pros and Cons
- "Cisco AnyConnect Secure Mobility Client is very stable."
- "It works for millions of people, so it will work for you."
- "The setup could be simplified for solutions engineers with a wizard."
- "Overall, I prefer Microsoft's tech support because I noticed that Cisco does not provide enough of it."
What is our primary use case?
Our primary use case for the Cisco AnyConnect Secure Mobility Client has been remote access, especially since the start of the pandemic. We use it to give our technicians access to our applications.
We also use the Cisco AnyConnect Secure Mobility Client to create secure firewall-to-firewall connections for certain applications.
What needs improvement?
The Cisco AnyConnect Secure Mobility Client is easy for end user to use. However, it can be difficult for the developer or solutions engineer to use because you need to have the infrastructure in place first. This is to do with key validation, certificates, and domain trust.
The setup could be simplified for solutions engineers with a wizard.
For how long have I used the solution?
I initially started using Cisco routers and switches in 1998, but I stopped using them for a while as I was focused on my other work. I started using Cisco again in 2012 and have been using it since as I do a lot of security solutions.
What do I think about the stability of the solution?
Cisco AnyConnect Secure Mobility Client is very stable.
What do I think about the scalability of the solution?
Cisco AnyConnect Secure Mobility Client is scalable. However, the bandwidth and latency you need to use this solution is sometimes not available here in Africa. We run into trouble sometimes because of bandwidth.
How are customer service and support?
Overall, I prefer Microsoft's tech support because I noticed that Cisco does not provide enough of it. Sometimes, we do not have access to tech support. Also, you can only get tech support for registered devices.
What other advice do I have?
I recommend it. However, you first have to be sure that you have all the basics in place. You have to do your research and understand what the requirements of the solution are. It works for millions of people, so it will work for you.
It is also important to run some tests. That is what I always do. Don't go to the real alderman directly. Make your own tests.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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