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Gireesh Subramonian - PeerSpot reviewer
Assistant Director at a insurance company with 10,001+ employees
Real User
Leaderboard
Seamless connectivity that is scalable to thousands of users
Pros and Cons
  • "The solution provides seamless connectivity to the VPN without delay."
  • "The solution should not rely on tokens from the mobile application for logins."

What is our primary use case?

I use the solution to connect to a VPN for remote work. 

What is most valuable?

The solution provides seamless connectivity to the VPN without delay when you have a good internet connection. 

What needs improvement?

The solution should not rely on tokens from the mobile application for logins. If you don't have your phone handy, you can't log in. Email notifications or another single sign-in method would resolve this issue. 

For how long have I used the solution?

I have been using the solution for three years. 

Buyer's Guide
Cisco Secure Client (including AnyConnect)
August 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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What do I think about the stability of the solution?

The solution is stable with no technical issues. 

What do I think about the scalability of the solution?

The solution is scalable to a wide range of users. Our company has 3,000 users and many worked remotely during Covid without any issues. 

How are customer service and support?

Our internal IT support team handles most issues but the solution's technical support is good when needed. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. 

What about the implementation team?

The solution was implemented in-house. 

Which other solutions did I evaluate?

When researching options, it is important to assess compatibility, the number of users, and the time it takes to implement a solution.

What other advice do I have?

I rate the solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Afsal Kaniyarakkal - PeerSpot reviewer
IT System Administrator at Malomatia
Real User
Good posturing and great web interface but needs to be easier to implement
Pros and Cons
  • "It is easy to scale."
  • "We'd like the product to be cheaper."

What is our primary use case?

We have around 500 employees working all over Qatar as well as outside - in India and Egypt. And they use to connect to our corporate network with this product.

What is most valuable?

The posturing is working well.

We have network access control. It's nice to have and easy to manage and easy to add routes, et cetera. We can easily add the route over the VPN whenever we have a new network.

The setup was simple with a little bit of assistance. 

It is easy to scale.

The solution is stable. 

It has a good web interface. 

What needs improvement?

Initially, we had an issue with the posturing, however, now it's improved. A lot of improvement can happen on this still as well. Right now, the posturing that we can do is only over the Windows update. We are considering the services. We cannot assess whether that particular update is installed or not.

The implementation can be difficult and time-consuming without help. 

We'd like the product to be cheaper. 

For how long have I used the solution?

I've used the solution for maybe two and a half years now. 

What do I think about the stability of the solution?

The solution is stable so as long as we don't have any restart happening or any power interruptions.

What do I think about the scalability of the solution?

The solution can scale. You simply add licenses. It's easy.

We have about 500 users on the solution. 

How are customer service and support?

We request support from a local vendor many times. We have not lately used Cisco. The vendor is quite good. However, they are very busy, however. If we ask them for immediate support, we cannot get them. That's likely due to the fact that they're the only good technical vendor for Cisco here in Qatar.

Which solution did I use previously and why did I switch?

We are using Cisco AnyConnect as well as OpenVPN.

How was the initial setup?

The setup was easy. We had vendor support. The vendor support was good. The local vendor was good here. 

We spent around a week finalizing the deployment.

What about the implementation team?

We have a local partner or local vendor here in Qatar. They helped us with the implementation. 

What's my experience with pricing, setup cost, and licensing?

You are charged per user, unlike, for example, Fortinet. With FortiClient, you can add as much as you want. 

I can't speak to the exact cost, however. We have a procurement team that handles that.

What other advice do I have?

I'm a customer and end-user.

We recently updated the solution maybe three months ago. We are on the newest version. 

It's a good solution. That said, considering the current market, it's a bit more costly than other solutions.

I'd rate the solution seven out of ten. I'd rate it higher if the implementation was easier and the cost was lower. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
August 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Vanshika Sethi - PeerSpot reviewer
Software Engineer at Target
Real User
High performance, simple initial setup, and reliable
Pros and Cons
  • "The most valuable feature of Cisco AnyConnect Secure Mobility Client is the consistency, I have not had any issues with the performance."
  • "When using Cisco AnyConnect Secure Mobility Client when my laptop goes into sleep mode the VPN wants me to enter the password again. I should not have to enter the information again. If the laptop is on and it is not switched off, the password should be in the VPN saved and secured."

What is our primary use case?

I use the Cisco AnyConnect Secure Mobility Client on my laptop to connect to the VPN.

What is most valuable?

The most valuable feature of Cisco AnyConnect Secure Mobility Client is the consistency, I have not had any issues with the performance.

What needs improvement?

When using Cisco AnyConnect Secure Mobility Client when my laptop goes into sleep mode the VPN wants me to enter the password again. I should not have to enter the information again. If the laptop is on and it is not switched off, the password should be in the VPN saved and secured.

In the next release, the Cisco AnyConnect Secure Mobility Client should add fingerprint login authentication. Many of my other applications have it.

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for approximately one year.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client has been stable.

What do I think about the scalability of the solution?

The scalability of the solution has been good. Everyone in the organization is using the solution and we have not had any issues.

We have approximately 2,000 people in my organization that use Cisco AnyConnect Secure Mobility Client.

How are customer service and support?

I have not used the support from Cisco AnyConnect Secure Mobility Client.

Which solution did I use previously and why did I switch?

I have not used other solution because the Cisco AnyConnect Secure Mobility Client works very well.

How was the initial setup?

The setup of the Cisco AnyConnect Secure Mobility Client was easy, it did not take a lot of time, approximately one hour.

What other advice do I have?

I would advise others that a VPN is necessary because data should be secured. We all lose. A VPN is advised and I have not had any problems with this solution and I did not have the need to try another one. 

I would recommend Cisco AnyConnect Secure Mobility Client to others.

I rate Cisco AnyConnect Secure Mobility Client an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Information Technology Manager at a outsourcing company with 10,001+ employees
Real User
Reliable, flexible, and easy to set up
Pros and Cons
  • "The solution is stable and reliable."
  • "There is nothing they need to improve at this moment."

What is our primary use case?

We primarily use it for working from home. 

What is most valuable?

It's flexible and easy to use. You just need to enter the VPN details, and you can connect immediately and access what you need. Of course, access depends on the whitelist and access list configured by the network team.

It is easy to set up.

The solution is stable and reliable.

It is scalable. 

What needs improvement?

There is nothing they need to improve at this moment. 

For how long have I used the solution?

I've been using the solution for ten years or more. 

What do I think about the stability of the solution?

The product has been stable. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. The performance has been good. 

What do I think about the scalability of the solution?

We have 30,000 people using the product right now.

We have found that it scales well and as needed.

We're happy right now. We're using it, and we have a contract already with Cisco. We'll use it as necessary.

How was the initial setup?

The initial setup was straightforward and very simple. It was not overly complex or difficult.

What's my experience with pricing, setup cost, and licensing?

The finance department handles the licensing. it's not an aspect I'm directly involved in. 

What other advice do I have?

Although I don't know the exact version number, we are on the latest iteration of the product.

We are Cisco partners.

I'd rate the solution nine out of ten.

I would suggest that potential new users make sure that whatever is allowed into the infrastructure and network is configured by their network operation center. This should be in line with the requirements of the company or the client since cyber security is super important nowadays. You cannot afford to have a data breach. This is important especially if employees or users are tech-savvy. There could be leakage if they know how to go back and tweak the settings.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Technical Team Lead at Alepo
Vendor
A reliable, easy to configure and stable solution with excellent SSL security
Pros and Cons
  • "It is reliable and easy to configure, and the Cisco Firewall can last for many years."
  • "It would be good to have some improvements to the quality of service."

What is our primary use case?

We use Cisco AnyConnect Secure Mobility Client to connect to the office network from the general internet. So whenever anybody works remotely, it is used to connect to the office network.

How has it helped my organization?

Compared to other products, it is reliable and easy to configure, and the Cisco Firewall can last for many years.

What is most valuable?

It is a reliable solution, and the users face no problems or errors. It also connects quickly, and the SSL security is excellent.

What needs improvement?

I wouldn't want anything to be improved per se. It is reliable without any errors, and the configuration is easy. However, when different configurations need to be completed, we need to get in touch with Cisco Technical Assistance Center because we don't have enough documentation on the website.

In terms of additional features, it would be good to have some improvements to the quality of service. For example, if somebody on your VPN wants to have a Google meeting or WebEx call, they should be given priority traffic.

For how long have I used the solution?

We have been using this solution for three years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. Almost everyone at our organization uses Cisco AnyConnect Secure Mobility Client, so about 200 to 300 users.

How are customer service and support?

The technical support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the setup process a six out of ten. It was manual work, and though the configuration was easy, we still needed to understand it. But overall, It was a fair experience.

What's my experience with pricing, setup cost, and licensing?

Regarding cost, we had to purchase the Cisco CON-SNT and AnyConnect licenses separately. We purchased a three-year package because it was comparatively cheaper than the one-year package.

It costs around 80,000 Indian rupees for a hundred licenses, so approximately $1,020 USD. I rate the price a six out of ten, but we get value for the price.

What other advice do I have?

I rate this product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kevin Honde - PeerSpot reviewer
Data Solution Architect at Econet Wireless Zimbabwe
Real User
Reliable, quick to set up, and easy to connect remotely
Pros and Cons
  • "The dashboard and interface are fine."
  • "More frequent updates would be ideal."

What is our primary use case?

I use the solution to access my servers at work. It's for connection to my VPN servers.

What is most valuable?

The product makes it easy to connect remotely to machines that are remote.

The initial setup is straightforward.

The solution is stable.

The dashboard and interface are fine.

I don't have any issues with the level of security on offer.

What needs improvement?

They should do more updates regularly. More frequent updates would be ideal.

For how long have I used the solution?

I used the solution maybe for 10 years or so.

What do I think about the stability of the solution?

The stability of the product is great. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

I'm not quite sure about the scalability part. It's just a client tool that I use on my machine. It's not really necessary to scale per se.

Maybe 500 people are using the product.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

The initial setup is easy. It's straightforward and not overly difficult or complex. 

The setup is very quick. It doesn't take more than two minutes. 

The solution is supported by our help desk, which is comprised of about three people. 

What about the implementation team?

I was able to handle the initial setup myself. I didn't need any outside assistance. I didn't use consultants or integrators. 

What was our ROI?

I have not witnessed an ROI while using this solution. 

What's my experience with pricing, setup cost, and licensing?

I don't handle the licensing aspect. I can't speak to the costs involved. 

What other advice do I have?

I'm unsure of which version of the solution we are on. My understanding is that it is the most recent version.

I'd recommend this solution to others. It seems like a good product. I'd rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CarolineXavier - PeerSpot reviewer
Solutions Architect at NTT Security
Real User
Top 10
Enables me to connect to open cases, the internet, and my internal repository
Pros and Cons
  • "The VPN is the most valuable feature. In general, I like the solution and it helps me connect to my corporate site."
  • "We don't have the correct visibility to see the quantity of licenses we are consuming or not consuming."

What is our primary use case?

I use this solution to connect to open cases, the internet, and internal repository.

I'm using version 4.10. The solution being deployed on cloud.

What is most valuable?

The VPN is the most valuable feature. In general, I like the solution and it helps me connect to my corporate site.

What needs improvement?

I would like there to be more license consuming data. We don't have the correct visibility to see the quantity of licenses we are consuming or not consuming. Some of my clients complain about that. For example, they buy 1,000 licenses and cannot see if they are using 1,000 licenses or not.

For how long have I used the solution?

I have been using Cisco AnyConnect for more than five years.

What do I think about the stability of the solution?

The solution is completely stable.

What do I think about the scalability of the solution?

It's scalable. We have a lot of staff, and the company is growing. I haven't heard any complaints about it.

How are customer service and support?

I would rate technical support 10 out of 10.

How was the initial setup?

Installation is very easy.

What's my experience with pricing, setup cost, and licensing?

The price is okay. 

What other advice do I have?

I would rate this solution 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Thabani Dongo - PeerSpot reviewer
Network Engineer at Cloud Direct
MSP
Stable, scalable, and helpful support
Pros and Cons
  • "The most valuable features of the Cisco AnyConnect Secure Mobility Client is the reliability and scalability."
  • "The solution could improve the setup, it is complex."

What is our primary use case?

Cisco AnyConnect Secure Mobility Client is used to access the company's resources remotely.

What is most valuable?

The most valuable features of the Cisco AnyConnect Secure Mobility Client is the reliability and scalability.

What needs improvement?

The solution could improve the setup, it is complex.

For how long have I used the solution?

I have been using Cisco AnyConnect Secure Mobility Client for approximately five years.

What do I think about the stability of the solution?

The stability of the Cisco AnyConnect Secure Mobility Client is good.

What do I think about the scalability of the solution?

The scalability is good but it depends on the hardware that is being used.

We have approximately 60 people using the solution. We do not plan to increase users of this solution.

How are customer service and support?

The support from Cisco AnyConnect Secure Mobility Client is good.

Which solution did I use previously and why did I switch?

I did not use another solution prior to Cisco AnyConnect Secure Mobility Client.

How was the initial setup?

The setup of the Cisco AnyConnect Secure Mobility Client is complex. However, once it has been done many times it becomes standard and not difficult.

What about the implementation team?

The implementation of the solution was done in-house.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use this solution. There are different licensing models available, such as a three-year license.

What other advice do I have?

I recommend this solution to others.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.