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Issac Paul - PeerSpot reviewer
Automation Engineer at a manufacturing company with 10,001+ employees
Real User
It disconnects automatically if someone isn't using it on a private network, ensuring the data within the system is secure
Pros and Cons
  • "The security AnyConnect offers is excellent. It disconnects automatically if someone isn't using it on a private network and doesn't allow you to work, ensuring the data within the system is secure."
  • "The notifications need to be improved. If the VPN is disconnected for a long period of time, they should push out notifications. We need to manually check if the VPN is connected or not. Sometimes it automatically disconnects, but the user doesn't get notifications, and we need to troubleshoot or open the client to manually reconnect. Auto-reconnection would be an improvement."

What is our primary use case?

AnyConnect is extremely useful because we are working from home and need to connect to various systems within the organization. This wouldn't be possible without a VPN. For example, Outlook, Teams, and some of the enterprise ERPs are only accessible through our office network. AnyConnect solves this issue by connecting to the office network through a proxy. We have about 500 to 600 employees working from home.

What is most valuable?

The security AnyConnect offers is excellent. It disconnects automatically if someone isn't using it on a private network and doesn't allow you to work, ensuring the data within the system is secure.

What needs improvement?

The notifications need to be improved. If the VPN is disconnected for a long period of time, they should push out notifications. We need to manually check if the VPN is connected or not. Sometimes it automatically disconnects, but the user doesn't get notifications, and we need to troubleshoot or open the client to manually reconnect. Auto-reconnection would be an improvement.

For how long have I used the solution?

I have been using AnyConnect for a year.

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What do I think about the stability of the solution?

I rate AnyConnect eight out of 10 for stability. It is connected most of the time, but it disconnects once or twice a week and needs to be manually reconnected.

What do I think about the scalability of the solution?

AnyConnect is used by nearly every employee in the organization, so I think it's a scalable product. 

Which solution did I use previously and why did I switch?

I wasn't involved in the decision to adopt AnyConnect, but it has all the features we need, and Cisco is a well-known brand. 

Which other solutions did I evaluate?

 

What other advice do I have?

I rate Cisco AnyConnect Secure Mobility Client nine out of 10. I don't award it 10 points because I am forced to manually reconnect once or twice weekly, and it takes some time to realize why the network I can't connect to the office sites. It creates panic in situations when we might be in a crucial meeting and suddenly the required tool doesn't work because it's not connected to the VPN. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior software Developer at E Clinical Works
Real User
Secure, easy to set up, and offers good connectivity
Pros and Cons
  • "The initial setup is very easy."
  • "I haven't found there are any shortcomings in the product. For how I use it, it works well."

What is our primary use case?

We are using the solution to accommodate working from home. We need to connect with our office server so that we can use the work network. This allows us to connect each team member from their personal computer. We also use a firewall to provide a set of rules that the organization chooses in terms of access. We use AnyConnect to connect everyone to the office server and the services. 

What is most valuable?

It's great that this product is providing a virtual cloud-based service. With it, we have some servers in some other places, and we are able to connect with our local network provider. We are able to connect to those office servers and that's important to me.

The initial setup is very easy.

The solution is stable. 

You get up to 12 hours of connectivity in one session. 

It will not allow anybody to use my credentials to access my machine. There's two-factor authentification and good security. 

What needs improvement?

I haven't found there are any shortcomings in the product. For how I use it, it works well. 

For how long have I used the solution?

I have been using the solution for about four and a half years now. 

What do I think about the stability of the solution?

It's a stable product. I have a good connection. In India, we have 200 to 300 Mbps and that seems fine. It offers up to 12 hours of connectivity in one go.

What do I think about the scalability of the solution?

I'm not aware of the scalability. It's not an aspect of the product I've tested.

There are more than 5,000 people in my company right now. That's in India and around the world. About 50% of the people are doing work from home. Therefore, a good number of people are using this product regularly.

How are customer service and support?

We have our own support in the company that we can reach out to if we have issues. We do not directly contact Cisco. My understanding is they have a good, strong backup team and a second team that can provide installations. 

How was the initial setup?

It is simple to set up the product. It's not overly complex or difficult for me. 

In this particular organization, it came pre-installed. However, I had installed it. That was at another company. I just got the application and installed it on my local server, and used the documentation provided to handle the process. 

It took about 15 to 20 minutes to deploy the product. It's very fast.

What's my experience with pricing, setup cost, and licensing?

You do need to pay to use the service. However, I don't deal with payments or licensing. I can't speak to the exact price. 

What other advice do I have?

We're a customer and end-user.

I'd recommend the product. It's quite secure, and Cisco provides good services. If you need to connect on a regular basis to your organization, AnyCOnnect is quite useful. The VPN on AnyConnect is easily modified. Nobody will be able to look into your system if you are using AnyConnect. It's better than any free options on the market.

I'd rate the solution nine out of ten. The current technology is very good. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
June 2025
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860,592 professionals have used our research since 2012.
Vanshika Sethi - PeerSpot reviewer
Software Engineer at Target
Real User
High performance, simple initial setup, and reliable
Pros and Cons
  • "The most valuable feature of Cisco AnyConnect Secure Mobility Client is the consistency, I have not had any issues with the performance."
  • "When using Cisco AnyConnect Secure Mobility Client when my laptop goes into sleep mode the VPN wants me to enter the password again. I should not have to enter the information again. If the laptop is on and it is not switched off, the password should be in the VPN saved and secured."

What is our primary use case?

I use the Cisco AnyConnect Secure Mobility Client on my laptop to connect to the VPN.

What is most valuable?

The most valuable feature of Cisco AnyConnect Secure Mobility Client is the consistency, I have not had any issues with the performance.

What needs improvement?

When using Cisco AnyConnect Secure Mobility Client when my laptop goes into sleep mode the VPN wants me to enter the password again. I should not have to enter the information again. If the laptop is on and it is not switched off, the password should be in the VPN saved and secured.

In the next release, the Cisco AnyConnect Secure Mobility Client should add fingerprint login authentication. Many of my other applications have it.

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for approximately one year.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client has been stable.

What do I think about the scalability of the solution?

The scalability of the solution has been good. Everyone in the organization is using the solution and we have not had any issues.

We have approximately 2,000 people in my organization that use Cisco AnyConnect Secure Mobility Client.

How are customer service and support?

I have not used the support from Cisco AnyConnect Secure Mobility Client.

Which solution did I use previously and why did I switch?

I have not used other solution because the Cisco AnyConnect Secure Mobility Client works very well.

How was the initial setup?

The setup of the Cisco AnyConnect Secure Mobility Client was easy, it did not take a lot of time, approximately one hour.

What other advice do I have?

I would advise others that a VPN is necessary because data should be secured. We all lose. A VPN is advised and I have not had any problems with this solution and I did not have the need to try another one. 

I would recommend Cisco AnyConnect Secure Mobility Client to others.

I rate Cisco AnyConnect Secure Mobility Client an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Software Development Manager at Reliance Jio
Real User
Reliable, works well, and is useful for connecting to the client network
Pros and Cons
  • "It is stable. We haven't had issues so far."
  • "Sometimes if we're always having some network issues, or maybe the client is having some network issues, we might get disconnected."

What is our primary use case?

We primarily use the product as a VPN. 

It is useful for connecting with the client network. We use it, and once we are connected, then we use RDC, the remote desktop, where I need to log in to production and other processes.

What is most valuable?

I'm just using it for like a Remote Desktop Connection, I'm not using it for any other purposes. For that task, it works well. 

It is stable. We haven't had issues so far. 

What needs improvement?

Sometimes if we're always having some network issues, or maybe the client is having some network issues, we might get disconnected. Other than that, it works well. 

For how long have I used the solution?

I've used the solution for the past year. 

What do I think about the stability of the solution?

So far, we haven't had issues with stability. It's been good overall. 

What do I think about the scalability of the solution?

I've never tried to scale the product. 

From my area, we have 23 people on the solution. It might be more widely used elsewhere. 

We do have plans to increase usage.

How are customer service and support?

If there is any issue with Cisco, I'm going to raise a ticket with my entire team. They will take care of it. It's not my product to develop as I'm not using it in that way. I'm using it only to connect to the client network. 

Which solution did I use previously and why did I switch?

Previously, I used GlobalProtect to connect to VPN. I might have used it for around four years. We switched due to the organization's policy change. 

How was the initial setup?

I'm not handling the setup process. In this organization I don't have access to that. I have very limited knowledge in that area. I use it simply for connecting to the client network.

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the licensing cost. I'm just an end-ser. I don't handle costs. 

What other advice do I have?

I don't know the exact version of the solution I am on at this time. 

I would rate the solution ten out of ten. It has worked well so far. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Josef Bartos - PeerSpot reviewer
Security Consultant at T-Mobile Czech Republic a.s.
Real User
Easy to use, stable, has no connectivity issues, and allows users to work from home
Pros and Cons
  • "What I like most about Cisco AnyConnect Secure Mobility Client is that it's easy to use, and that is its main advantage. You can use it without the need for any setup because it's centrally pre-installed, so you just need to log in with your username and password. I didn't experience any problems with the solution in terms of losing connectivity. It works very well every time."
  • "In terms of areas for improvement in Cisco AnyConnect Secure Mobility Client, from my point of view, the solution works well and right now I don't see the need to improve it. Probably a better user interface could be created for Cisco AnyConnect Secure Mobility Client, but its core is VPN creation, and that works well, though I'm not a VPN specialist, and I'm not an expert on how to create a VPN, how the VPN gateway works, how it's implemented, and what's the architecture behind it. A two-factor authentication feature was recently added to the Cisco AnyConnect Secure Mobility Client. In the past, you only needed to log in with your username and password, but now, there's a token, and the user interface for that token isn't that good. That's another area for improvement. Cisco should also make the two-factor authentication better in the solution. What I'd like added to the Cisco AnyConnect Secure Mobility Client in its next release is a better two-factor authentication, in particular, the validity of the code being shorter because sometimes when I get the code and I add it to the client, it's invalid, though I'm unsure if it's centrally set up that way or if its a characteristic of the product. Making the interface of the Cisco AnyConnect Secure Mobility Client more user-friendly is also what I'd like to see in the next release of the solution."

What is our primary use case?

I'm using Cisco AnyConnect Secure Mobility Client for my home office, and for me, that's the only usage scenario for it.

How has it helped my organization?

Cisco AnyConnect Secure Mobility Client has improved my organization because it enables your home office or remote working, and it's a key product based on the current situation where remote working or working from home is necessary for the effectiveness of the organization.

What is most valuable?

What I like most about Cisco AnyConnect Secure Mobility Client is that it's easy to use, and that is its main advantage. You can use it without the need for any setup because it's centrally pre-installed, so you just need to log in with your username and password. I didn't experience any problems with the solution in terms of losing connectivity. It works very well every time.

What needs improvement?

In terms of areas for improvement in Cisco AnyConnect Secure Mobility Client, from my point of view, the solution works well and right now I don't see the need to improve it. Probably a better user interface could be created for Cisco AnyConnect Secure Mobility Client, but its core is VPN creation, and that works well, though I'm not a VPN specialist, and I'm not an expert on how to create a VPN, how the VPN gateway works, how it's implemented, and what's the architecture behind it.

A two-factor authentication feature was recently added to the Cisco AnyConnect Secure Mobility Client. In the past, you only needed to log in with your username and password, but now, there's a token, and the user interface for that token isn't that good. That's another area for improvement. Cisco should also make the two-factor authentication better in the solution.

What I'd like added to the Cisco AnyConnect Secure Mobility Client in its next release is a better two-factor authentication, in particular, the validity of the code being shorter because sometimes when I get the code and I add it to the client, it's invalid, though I'm unsure if it's centrally set up that way or if its a characteristic of the product.

Making the interface of the Cisco AnyConnect Secure Mobility Client more user-friendly is also what I'd like to see in the next release of the solution.

For how long have I used the solution?

I've been using the Cisco AnyConnect Secure Mobility Client for eight years now.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client seems to be a stable solution because I didn't experience any instability from it.

What do I think about the scalability of the solution?

I'm not sure how scalable the Cisco AnyConnect Secure Mobility Client is because I'm only an end-user and not an administrator.

How are customer service and support?

I'm unable to evaluate technical support for the Cisco AnyConnect Secure Mobility Client because I've never used support for it as I had no problems with the product.

Which solution did I use previously and why did I switch?

A solution was used before going with the Cisco AnyConnect Secure Mobility Client, but I forgot the name of the previous solution. I'm not exactly sure of the reason behind choosing Cisco, but it could be because the older solution was a little bit complicated in terms of its licensing policy.

How was the initial setup?

In terms of setting up the Cisco AnyConnect Secure Mobility Client, there's no need to install it in my case because it's pre-installed centrally as part of the package my company has. My team didn't waste any time on the installation because you can use it right out of the box.

In my company, the Cisco AnyConnect Secure Mobility Client was pre-installed and pre-configured.

What's my experience with pricing, setup cost, and licensing?

I don't have any information about the licensing costs of the Cisco AnyConnect Secure Mobility Client because normal users like me don't know the pricing information.

Which other solutions did I evaluate?

I didn't evaluate other options over Cisco AnyConnect Secure Mobility Client because as an end-user, I don't have any impact in terms of product evaluation.

What other advice do I have?

I'm currently using Cisco AnyConnect Secure Mobility Client, in particular, just for standard installation on workstations in my company.

In terms of the version of the solution I'm using, it's version 4.9, but I don't have any influence on which version of Cisco AnyConnect Secure Mobility Client to use because it's centrally installed in the company via the system management center, but I suppose it's been updated.

My company has about three thousand five hundred users of Cisco AnyConnect Secure Mobility Client. Almost everybody uses it to work from home, for example, developers, security consultants, etc. My company is a telecommunication and IT company, so just about everybody works with computers, works from home, and needs Cisco AnyConnect Secure Mobility Client.

The solution is maintained by the central end-user support team, particularly two or three people.

Currently, there's no plan to increase the usage of the Cisco AnyConnect Secure Mobility Client because my company has been reorganizing and letting go of some positions, and this means there's no need to increase the number of users of the solution.

I would recommend the Cisco AnyConnect Secure Mobility Client to others looking into implementing it because, in my experience, it works very well and seems to be stable. I have no problems with the product. The Cisco AnyConnect Secure Mobility Client is easy to use, so I'm recommending it to others.

I'm rating the Cisco AnyConnect Secure Mobility Client ten out of ten.

My company is not a partner of Cisco. My company is a customer and doesn't sell the Cisco AnyConnect Secure Mobility Client to customers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Team Lead at Alepo
Vendor
A reliable, easy to configure and stable solution with excellent SSL security
Pros and Cons
  • "It is reliable and easy to configure, and the Cisco Firewall can last for many years."
  • "It would be good to have some improvements to the quality of service."

What is our primary use case?

We use Cisco AnyConnect Secure Mobility Client to connect to the office network from the general internet. So whenever anybody works remotely, it is used to connect to the office network.

How has it helped my organization?

Compared to other products, it is reliable and easy to configure, and the Cisco Firewall can last for many years.

What is most valuable?

It is a reliable solution, and the users face no problems or errors. It also connects quickly, and the SSL security is excellent.

What needs improvement?

I wouldn't want anything to be improved per se. It is reliable without any errors, and the configuration is easy. However, when different configurations need to be completed, we need to get in touch with Cisco Technical Assistance Center because we don't have enough documentation on the website.

In terms of additional features, it would be good to have some improvements to the quality of service. For example, if somebody on your VPN wants to have a Google meeting or WebEx call, they should be given priority traffic.

For how long have I used the solution?

We have been using this solution for three years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. Almost everyone at our organization uses Cisco AnyConnect Secure Mobility Client, so about 200 to 300 users.

How are customer service and support?

The technical support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the setup process a six out of ten. It was manual work, and though the configuration was easy, we still needed to understand it. But overall, It was a fair experience.

What's my experience with pricing, setup cost, and licensing?

Regarding cost, we had to purchase the Cisco CON-SNT and AnyConnect licenses separately. We purchased a three-year package because it was comparatively cheaper than the one-year package.

It costs around 80,000 Indian rupees for a hundred licenses, so approximately $1,020 USD. I rate the price a six out of ten, but we get value for the price.

What other advice do I have?

I rate this product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Samraj Ebenazer - PeerSpot reviewer
Manager at Tata Consultancy
Real User
Reliable solution that gives you double protection
Pros and Cons
  • "This solution gives you double security because it uses both hard and soft tokens."
  • "There are some issues with connectivity and latency that should be improved."

What is our primary use case?

I mainly use AnyConnect Secure Mobility Client for remote connectivity.

What needs improvement?

There are some issues with connectivity and latency that should be improved.

For how long have I used the solution?

I've been using this solution for five to six years.

What do I think about the stability of the solution?

This solution's stability is good.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

It can be difficult to connect with Cisco's help desk when we have an issue, which wastes time waiting.

How was the initial setup?

The initial setup is straightforward and can be done without the assistance of an external team. However, it does take some time to install.

What other advice do I have?

This solution gives you double security because it uses both hard and soft tokens. I would give this solution a rating of eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
HemantJoshi - PeerSpot reviewer
TEM Practice at Expleogroup
Real User
Top 10
Easy-to-configure product with good scalability
Pros and Cons
  • "The product is easy to use."
  • "There is a speed limit for VPNs because of the encryption."

What is our primary use case?

We use Cisco AnyConnect Secure Mobility Client for our office and remote network connection.

What is most valuable?

The product is easy to use and configure.

What needs improvement?

There is a speed limit for VPNs because of the encryption. That could be improved.

What do I think about the stability of the solution?

The stability of Cisco AnyConnect is good.

What do I think about the scalability of the solution?

The product is scalable. We had approximately 800 to 1200 users connecting to it.

How was the initial setup?

The initial setup was easy. I could easily integrate the solution with the active directory. The deployment was relatively easy for our networking engineers to do. We have two engineers managing it.

The deployment process involves knowing the requirements, ensuring that we have integrated a VPN device with a proper bandwidth, and learning how to configure it.

What other advice do I have?

It is a solid product from Cisco that small and medium-sized companies can leverage. I rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.