We are using the solution to accommodate working from home. We need to connect with our office server so that we can use the work network. This allows us to connect each team member from their personal computer. We also use a firewall to provide a set of rules that the organization chooses in terms of access. We use AnyConnect to connect everyone to the office server and the services.
Senior software Developer at E Clinical Works
Secure, easy to set up, and offers good connectivity
Pros and Cons
- "The initial setup is very easy."
- "I haven't found there are any shortcomings in the product. For how I use it, it works well."
What is our primary use case?
What is most valuable?
It's great that this product is providing a virtual cloud-based service. With it, we have some servers in some other places, and we are able to connect with our local network provider. We are able to connect to those office servers and that's important to me.
The initial setup is very easy.
The solution is stable.
You get up to 12 hours of connectivity in one session.
It will not allow anybody to use my credentials to access my machine. There's two-factor authentification and good security.
What needs improvement?
I haven't found there are any shortcomings in the product. For how I use it, it works well.
For how long have I used the solution?
I have been using the solution for about four and a half years now.
Buyer's Guide
Cisco Secure Client (including AnyConnect)
September 2025

Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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What do I think about the stability of the solution?
It's a stable product. I have a good connection. In India, we have 200 to 300 Mbps and that seems fine. It offers up to 12 hours of connectivity in one go.
What do I think about the scalability of the solution?
I'm not aware of the scalability. It's not an aspect of the product I've tested.
There are more than 5,000 people in my company right now. That's in India and around the world. About 50% of the people are doing work from home. Therefore, a good number of people are using this product regularly.
How are customer service and support?
We have our own support in the company that we can reach out to if we have issues. We do not directly contact Cisco. My understanding is they have a good, strong backup team and a second team that can provide installations.
How was the initial setup?
It is simple to set up the product. It's not overly complex or difficult for me.
In this particular organization, it came pre-installed. However, I had installed it. That was at another company. I just got the application and installed it on my local server, and used the documentation provided to handle the process.
It took about 15 to 20 minutes to deploy the product. It's very fast.
What's my experience with pricing, setup cost, and licensing?
You do need to pay to use the service. However, I don't deal with payments or licensing. I can't speak to the exact price.
What other advice do I have?
We're a customer and end-user.
I'd recommend the product. It's quite secure, and Cisco provides good services. If you need to connect on a regular basis to your organization, AnyCOnnect is quite useful. The VPN on AnyConnect is easily modified. Nobody will be able to look into your system if you are using AnyConnect. It's better than any free options on the market.
I'd rate the solution nine out of ten. The current technology is very good.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Software Development Manager at Reliance Jio
Reliable, works well, and is useful for connecting to the client network
Pros and Cons
- "It is stable. We haven't had issues so far."
- "Sometimes if we're always having some network issues, or maybe the client is having some network issues, we might get disconnected."
What is our primary use case?
We primarily use the product as a VPN.
It is useful for connecting with the client network. We use it, and once we are connected, then we use RDC, the remote desktop, where I need to log in to production and other processes.
What is most valuable?
I'm just using it for like a Remote Desktop Connection, I'm not using it for any other purposes. For that task, it works well.
It is stable. We haven't had issues so far.
What needs improvement?
Sometimes if we're always having some network issues, or maybe the client is having some network issues, we might get disconnected. Other than that, it works well.
For how long have I used the solution?
I've used the solution for the past year.
What do I think about the stability of the solution?
So far, we haven't had issues with stability. It's been good overall.
What do I think about the scalability of the solution?
I've never tried to scale the product.
From my area, we have 23 people on the solution. It might be more widely used elsewhere.
We do have plans to increase usage.
How are customer service and support?
If there is any issue with Cisco, I'm going to raise a ticket with my entire team. They will take care of it. It's not my product to develop as I'm not using it in that way. I'm using it only to connect to the client network.
Which solution did I use previously and why did I switch?
Previously, I used GlobalProtect to connect to VPN. I might have used it for around four years. We switched due to the organization's policy change.
How was the initial setup?
I'm not handling the setup process. In this organization I don't have access to that. I have very limited knowledge in that area. I use it simply for connecting to the client network.
What's my experience with pricing, setup cost, and licensing?
I'm not sure about the licensing cost. I'm just an end-ser. I don't handle costs.
What other advice do I have?
I don't know the exact version of the solution I am on at this time.
I would rate the solution ten out of ten. It has worked well so far.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Secure Client (including AnyConnect)
September 2025

Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
System & Security Engineer at Standard Sharing Software
Is stable and scalable, and has good technical support
Pros and Cons
- "I'd rate Cisco AnyConnect Secure Mobility Client at nine out of ten for scalability."
- "Complicated scenarios are difficult to deploy. On a scale from one to ten, with one being the most difficult, I'd give a rating of between two and three for the initial setup."
What is our primary use case?
We use Cisco AnyConnect Secure Mobility Client for posture, that is, checking the security tools on the endpoint desktop, such as the antivirals or the Windows firewall, and the version of the operating system.
What is most valuable?
I have found the posture function to be the most useful feature.
What needs improvement?
The clientless posture can be improved or enhanced. The deployment of upgrades can be improved as well.
For how long have I used the solution?
I've been working with it for more than 10 years.
What do I think about the stability of the solution?
I'd rate the stability at eight out of ten.
What do I think about the scalability of the solution?
I'd rate Cisco AnyConnect Secure Mobility Client at nine out of ten for scalability.
How are customer service and support?
Cisco's technical support is the best, and I would rate them at ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Complicated scenarios are difficult to deploy. On a scale from one to ten, with one being the most difficult, I'd give a rating of between two and three for the initial setup.
We used Microsoft SCCM to deploy the agent, which was already deployed at the customer's organization. We had two to three team members who worked on the deployment, and the deployment took three months.
We provide 24/7 maintenance of the solution to our customers depending on the SLAs.
What's my experience with pricing, setup cost, and licensing?
We are in the North African region, and Cisco products are expensive for us. On a scale from one to ten with one being very affordable and ten being expensive, I'd rate the price at eight.
What other advice do I have?
Overall, I would give Cisco AnyConnect Secure Mobility Client an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Network Engineer (Level-3) at a tech services company with 10,001+ employees
Good encryption and accessibility with a simple setup
Pros and Cons
- "You can use it from anywhere."
- "If you're just turning on your laptop, it should connect automatically without keying in the credentials."
What is our primary use case?
We need Client software installed on our laptop. The Client has to be configured with the VPN server IP address. When it connects, it will provide a private IP address. It will ask for the location, and credentials will be checked on the server if the server is created with the Active Directory. It will check if you are authorized. If you are, you will be authenticated, and you will get connected to the VPN.
What is most valuable?
The best feature is the Cisco IPsec. That is the encryption. It's providing integrity for your data.
You can use it from anywhere. You just need to have the Internet. That is the best part, the availability.
The initial setup is very simple.
It is a stable solution.
You can scale the product.
What needs improvement?
Every time you need to key in the credentials, it'll generate an OTP, and you need to check the OTP and need to key in the OTP. It's work to connect to VPN. That could be improved.
If you're just turning on your laptop, it should connect automatically without keying in the credentials. There should be an option to right-click and enable the VPN to connect. There might be some inherent risk, however, there must be a way to have it easier and to connect while keeping the process safe.
For how long have I used the solution?
We've used the solution for around three or four years at this point.
What do I think about the stability of the solution?
Based on my experience, the solution has been stable. It doesn't crash or freeze. There are no bugs or glitches. It is reliable.
What do I think about the scalability of the solution?
Cisco AnyConnect can be configured on the Cisco ASR or VPN Concentrator. There, you can have multiple contacts you can create. It is scalable.
More than 1,000 people use the solution currently.
How are customer service and support?
I have never been in contact with a Cisco engineer.
How was the initial setup?
The solution is easy to set up. It's not complex or difficult. Configuring it and everything might only take about one to two hours.
What's my experience with pricing, setup cost, and licensing?
We do have to pay a yearly licensing fee. I am unsure of the exact costs.
What other advice do I have?
We are a Cisco gold partner.
I'm not really sure which version of the solution we're using.
It is a good option for people. I would recommend the product.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Software Sales Manager at Santa Monica Networks
A very stable solution that is fully scalable and reasonably priced
Pros and Cons
- "The solution provides secure and easy access to corporate network resources."
- "The solution could offer tighter integration with endpoint protection to make it easier to use when routing security applications from other vendors."
What is our primary use case?
Our company installs the solution for clients needing remote connections to their work environments.
What is most valuable?
The solution provides secure and easy access to corporate network resources.
What needs improvement?
The solution could offer tighter integration with endpoint protection to make it easier to use when routing security applications from other vendors.
The interface is minimalistic so it could be a problem for some users.
For how long have I used the solution?
I have been using the solution for twenty years.
What do I think about the stability of the solution?
The solution is very stable and trustworthy when not monitored for periods of time. I have no worries when I step away for 24 hours and then reconnect remotely.
What do I think about the scalability of the solution?
Scalability is dependent on the security hardware or software appliance deployed in the environment but there are no limitations on the actual solution. Licenses are based on the number of users and can include 5,000-10,000 devices.
How are customer service and support?
I have not used support for this product but have for other Cisco products. Their technical support is the best available and I rate it a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution is easy to deploy once you spend a few hours planning and conducting security assessments to ensure they align with customer requirements. Deployment when customers already have Cisco Security hardware or software in place takes two or three hours with one hour of that time dedicated to installation and testing.
What's my experience with pricing, setup cost, and licensing?
Licenses are based on the number of users and scale easily. With remote work, every house functions as a small home office and the solution accommodates that scenario. Corporate licenses start at a minimum of 25 users.
The solution is reasonably priced and costs $600 for a five-year license in our scenario.
Which other solutions did I evaluate?
Our company compared the solution to Palo Alto, Fortinet, and Pulse Secure.
We determined that Cisco was not the least expensive but was the most stable and provided the best support.
What other advice do I have?
I recommend the solution as a first choice to all customers needing a real-time product.
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Assistant Director at a insurance company with 10,001+ employees
Seamless connectivity that is scalable to thousands of users
Pros and Cons
- "The solution provides seamless connectivity to the VPN without delay."
- "The solution should not rely on tokens from the mobile application for logins."
What is our primary use case?
I use the solution to connect to a VPN for remote work.
What is most valuable?
The solution provides seamless connectivity to the VPN without delay when you have a good internet connection.
What needs improvement?
The solution should not rely on tokens from the mobile application for logins. If you don't have your phone handy, you can't log in. Email notifications or another single sign-in method would resolve this issue.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution is stable with no technical issues.
What do I think about the scalability of the solution?
The solution is scalable to a wide range of users. Our company has 3,000 users and many worked remotely during Covid without any issues.
How are customer service and support?
Our internal IT support team handles most issues but the solution's technical support is good when needed.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
The solution was implemented in-house.
Which other solutions did I evaluate?
When researching options, it is important to assess compatibility, the number of users, and the time it takes to implement a solution.
What other advice do I have?
I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT System Administrator at Malomatia
Good posturing and great web interface but needs to be easier to implement
Pros and Cons
- "It is easy to scale."
- "We'd like the product to be cheaper."
What is our primary use case?
We have around 500 employees working all over Qatar as well as outside - in India and Egypt. And they use to connect to our corporate network with this product.
What is most valuable?
The posturing is working well.
We have network access control. It's nice to have and easy to manage and easy to add routes, et cetera. We can easily add the route over the VPN whenever we have a new network.
The setup was simple with a little bit of assistance.
It is easy to scale.
The solution is stable.
It has a good web interface.
What needs improvement?
Initially, we had an issue with the posturing, however, now it's improved. A lot of improvement can happen on this still as well. Right now, the posturing that we can do is only over the Windows update. We are considering the services. We cannot assess whether that particular update is installed or not.
The implementation can be difficult and time-consuming without help.
We'd like the product to be cheaper.
For how long have I used the solution?
I've used the solution for maybe two and a half years now.
What do I think about the stability of the solution?
The solution is stable so as long as we don't have any restart happening or any power interruptions.
What do I think about the scalability of the solution?
The solution can scale. You simply add licenses. It's easy.
We have about 500 users on the solution.
How are customer service and support?
We request support from a local vendor many times. We have not lately used Cisco. The vendor is quite good. However, they are very busy, however. If we ask them for immediate support, we cannot get them. That's likely due to the fact that they're the only good technical vendor for Cisco here in Qatar.
Which solution did I use previously and why did I switch?
We are using Cisco AnyConnect as well as OpenVPN.
How was the initial setup?
The setup was easy. We had vendor support. The vendor support was good. The local vendor was good here.
We spent around a week finalizing the deployment.
What about the implementation team?
We have a local partner or local vendor here in Qatar. They helped us with the implementation.
What's my experience with pricing, setup cost, and licensing?
You are charged per user, unlike, for example, Fortinet. With FortiClient, you can add as much as you want.
I can't speak to the exact cost, however. We have a procurement team that handles that.
What other advice do I have?
I'm a customer and end-user.
We recently updated the solution maybe three months ago. We are on the newest version.
It's a good solution. That said, considering the current market, it's a bit more costly than other solutions.
I'd rate the solution seven out of ten. I'd rate it higher if the implementation was easier and the cost was lower.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at Target
High performance, simple initial setup, and reliable
Pros and Cons
- "The most valuable feature of Cisco AnyConnect Secure Mobility Client is the consistency, I have not had any issues with the performance."
- "When using Cisco AnyConnect Secure Mobility Client when my laptop goes into sleep mode the VPN wants me to enter the password again. I should not have to enter the information again. If the laptop is on and it is not switched off, the password should be in the VPN saved and secured."
What is our primary use case?
I use the Cisco AnyConnect Secure Mobility Client on my laptop to connect to the VPN.
What is most valuable?
The most valuable feature of Cisco AnyConnect Secure Mobility Client is the consistency, I have not had any issues with the performance.
What needs improvement?
When using Cisco AnyConnect Secure Mobility Client when my laptop goes into sleep mode the VPN wants me to enter the password again. I should not have to enter the information again. If the laptop is on and it is not switched off, the password should be in the VPN saved and secured.
In the next release, the Cisco AnyConnect Secure Mobility Client should add fingerprint login authentication. Many of my other applications have it.
For how long have I used the solution?
I have been using the Cisco AnyConnect Secure Mobility Client for approximately one year.
What do I think about the stability of the solution?
Cisco AnyConnect Secure Mobility Client has been stable.
What do I think about the scalability of the solution?
The scalability of the solution has been good. Everyone in the organization is using the solution and we have not had any issues.
We have approximately 2,000 people in my organization that use Cisco AnyConnect Secure Mobility Client.
How are customer service and support?
I have not used the support from Cisco AnyConnect Secure Mobility Client.
Which solution did I use previously and why did I switch?
I have not used other solution because the Cisco AnyConnect Secure Mobility Client works very well.
How was the initial setup?
The setup of the Cisco AnyConnect Secure Mobility Client was easy, it did not take a lot of time, approximately one hour.
What other advice do I have?
I would advise others that a VPN is necessary because data should be secured. We all lose. A VPN is advised and I have not had any problems with this solution and I did not have the need to try another one.
I would recommend Cisco AnyConnect Secure Mobility Client to others.
I rate Cisco AnyConnect Secure Mobility Client an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: September 2025
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