Citrix SD-WAN [EOL] Reviews and Pricing

it_user140667

Principal ICT Architect with 501-1,000 employees

Jul 20, 2014

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If you only take into consideration its features and capability, it is definitely one of the better products available.

Pros and Cons

"If you only take into consideration its features and capability, it is definitely one of the better products available in the market to date."

What is most valuable?

It would have to be the HDX WAN Optimization and Application Acceleration.

How has it helped my organization?

Ability to deliver content / applications over XenApp/XenDesktop to remote sites with Satellite links.

What needs improvement?

Optimization of CIFS traffic and its integration with Windows (ie. Branch Repeater with Windows or CloudBridge WS).

For how long have I used the solution?

Our current project is still ongoing, its been at least 4 years.

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How are customer service and support?

Anyone who leverages any Citrix product should consider a TRM agreement.

Which other solutions did I evaluate?

We do have Riverbed appliances as well that performs a similar function.

What other advice do I have?

<ul> <li> Analyze your WAN traffic and usage first (ie. look at Latency, Round Trip Time etc)</li> <li>Analyze your applications and users</li> <li>Conduct a PoC to compare performance with and without acceleration</li> <li>If you only take into consideration its features and capability, it is definitely one of the better products available in the market to date.</li> </ul>

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user524055Sr.Engineer-High Touch Technical Services at a tech company with 51-200 employees

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Oct 1, 2016

Haven't used this before.

it_user136041

Senior Platform Engineer at a integrator with 501-1,000 employees

Jun 30, 2014

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CIFS optimisation is really good and benefits are realised if using ICA also. Initial configuration can be problematic.

Pros and Cons

"CIFS optimisation is really good and benefits are realised if using ICA also."

"Customer Service: Not great - the first line support for this product is pretty much nil."

What is most valuable?

CIFS optimisation is really good and benefits are realised if using ICA also.

How has it helped my organization?

Using solutions like this reduces the increase on Telco bandwidth - inter site optimisations and using the accelerator software for mobile users can be of great assistance too.

What needs improvement?

The configuration is less than intuitive and it's important that the network is fully mapped out before trailing this.

For how long have I used the solution?

I am an integrator so I have configured and used this in 5 companies to date.

What was my experience with deployment of the solution?

Initial configuration can be problematic.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

Assuming the network is fully discovered, this scales really well.

How are customer service and technical support?

Customer Service: Not great - the first line support for this product is pretty much nil.Technical Support: Kind of relating to my comment above - plenty of people will sell you the product but you really need a skilled resource that has done this before - its not a product you want to learn while you are deploying it.

Which solution did I use previously and why did I switch?

No, but I have done POCs on the Riverbed and Bluecoat appliances before recommending CloudBridge.

How was the initial setup?

If full understanding is held of the network, it is pretty self explanatory if you have a network background.

What about the implementation team?

I am an integration consultant so I was effectively the implementer that Citrix used (as a 3P).

What was our ROI?

One of my clients has capped their Telco costs (so the ROI is really the Telco growth savings).

What's my experience with pricing, setup cost, and licensing?

Varies from client to client.

What other advice do I have?

Understand your network back to front. Make sure that your firewalls are well documented and that the network appliances in the company are well documented.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.