Citrix SD-WAN [EOL] vs Prisma SD-WAN comparison

Citrix and Palo Alto Networks are both solutions in the Software Defined WAN (SD-WAN) Solutions category. Additionally, 90% of Citrix users are willing to recommend the solution, compared to 95% of Palo Alto Networks users who would recommend it.

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Executive SummaryUpdated on Oct 12, 2025

Citrix SD-WAN [EOL] and Prisma SD-WAN are both competing in the network optimization product category. Based on the data comparisons, Prisma SD-WAN seems to have the upper hand due to its advanced analytics and machine learning capabilities, which provide superior traffic management and WAN management.

Features: Citrix SD-WAN [EOL] is known for its reliability, customization, and cost-effective connectivity management, which are highly beneficial for large networks. Its notable features include load balancing and comprehensive security options. Prisma SD-WAN stands out with its advanced analytics, Layer 7 visibility, and machine learning, which allow for detailed application-specific traffic optimization and easier integration with other Palo Alto networks.

Room for Improvement: Citrix SD-WAN [EOL] has areas needing improvement such as customization, reporting capabilities, and communication regarding the product lifecycle, as well as having variable quality in technical support. Prisma SD-WAN faces challenges with its documentation, pricing, and hardware integration. Users express a need for better event correlation and more responsive technical support.

Ease of Deployment and Customer Service: Citrix SD-WAN [EOL] is primarily available for on-premises deployment, and often users experience inconsistent customer support, leading many to rely on external consultants. Prisma SD-WAN supports hybrid and cloud deployments; however, users indicate that skilled resources are needed for successful deployment, and support also receives mixed reviews.

Pricing and ROI: Citrix SD-WAN [EOL] has higher upfront costs but offers a potentially high ROI due to minimized Telco costs and efficient subscription options. It is particularly valuable for large deployments that benefit from savings on MPLS expenditures. Prisma SD-WAN is considered expensive mainly due to its functionalities and integrations that add value for enterprises within Palo Alto's ecosystem but may not be cost-effective for smaller businesses. Larger organizations find the product's advanced management capabilities justify the higher price point.

To learn more, read our detailed Software Defined WAN (SD-WAN) Solutions Report (Updated: September 2025).

Buyer's Guide

Software Defined WAN (SD-WAN) Solutions

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortinet FortiGate

Featured Reviews

Vasu Gala

Manager, Information Technology Operation/Presales at TechMonarch

A stable solution with an intuitive interface and quick customer service

I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.

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Sammy Mukuna

Network Admin at Naivas Ltd

Seamlessly combines Internet and MPLS

Citrix has made my work easier and more cost-effective. It lowered our Internet costs and gave me the flexibility to choose providers based on each location's connectivity. Unlike before, I'm not tied to a specific provider. The central deployment feature allows easy configuration updates for all boxes from the head office, streamlining network management. This simplification has been a big plus for our operations.

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Engineerinfosec67

Presale Engineer at Westcon-Comstor

Centralized management streamlines global network traffic control

Prisma SD-WAN requires a more seamless integration with other Palo Alto solutions, like Prisma Access. Although there has been improvement, further steps can be taken. Additionally, it would be beneficial if the solution integrated the SD-WAN features of Prisma SD-WAN with the security features of Palo Alto's next-generation firewalls, as they currently do not align.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup of Fortinet FortiGate was straightforward."

"The most valuable feature of FortiGate is FortiView which provides proactive monitoring."

"Unified Threat Management (UTM) features."

"Secure, user-friendly, stable, and scalable network security solution. Installation is straightforward."

"Fortinet FortiGate provides excellent security against ransomware attacks."

"I'm pretty happy with its reliability. It is also very scalable."

"It's very similar to a Cisco firewall, yet less expensive."

"Fortinet FortiGate has many valuable features, such as IDS, and intrusion detection. It has security features that are in part with the technologies that are available in the market."

More Fortinet FortiGate pros

"It lowered our Internet costs and gave me the flexibility to choose providers based on each location's connectivity."

"The most valuable feature of Citrix SD-WAN is customization. You are able to customize the solution to your needs."

"They have a zero downtime failover mechanism, where, when there's a link failure or a link weakness, or bad link conditions, they provide the ability to fail back seamlessly."

"The zero-touch deployment is most valuable for us."

"The best feature is the backup capability, where all of the users' computers are tied into a central data repository."

"The solution's most valuable feature is load balancing."

"We are using it widely for the local record for SaaS-based applications. Another valuable feature is a local breakout."

"The tool is quite cost-effective because it replaces the need for MPLS, which is a bit expensive...Citrix SD-WAN doesn't need much maintenance."

More Citrix SD-WAN [EOL] pros

"The AI ops feature streamlines revisions and automates compliance."

"I like that the integration with Palo Alto is easy."

"The biggest benefit for us is that we've seen a reduction in incidents."

"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."

"Overall, I would rate Prisma SD-WAN an eight out of ten."

"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."

"The solution's most valuable feature is the visibility of the logs."

"The product's initial setup phase is straightforward."

More Prisma SD-WAN pros

Cons

"It would be helpful to have a better tool for migrating all policy rules using an automatic script."

"The things we require are already sorted out, so there isn't any scope for improvement as far as our requirements go. However, its price can be better."

"Pricing for it is a bit high. It could be cheaper."

"I wish that they could integrate zero-trust technology into Fortinet FortiGate. I am not sure whether it has been done already, but if they could implement that, it would help significantly."

"WAN load-balancing could be a lot better at detecting when a link is poor or inconsistent, and not just flat out dead."

"Improvements could be made when companies expand and need better equipment and more licenses."

"Even though our currency in this part of the world is becoming increasingly weak, the pricing is now expensive for us. I have tried pushing Fortinet FortiGate to some customers, however, sometimes the transactions don't conclude due to pricing issues."

"It claims it does DLP, but the degree and level of controls are very basic."

More Fortinet FortiGate cons

"The reports need to be improved. We need to have them customized but they don't have that right now. I would like for them to have better system predictions. We don't have that right now. My system may be working fine right now but after making some changes, that can change."

"I would like to either see the price reduced or have it packaged with other products to give better value for the money."

"The price could be improved, it's an expensive solution."

"The solution's licensing model could be improved."

"Overall, network security and next-generation firewall features are areas that they can improve on."

"Even though the monitoring is pretty good, there is some room for improvement there."

"I would like to see more customization to adjust for the WAN lock-out due to our unexpected power outages."

"Citrix should continue to offer a perpetual licensing model because it is very important to us."

More Citrix SD-WAN [EOL] cons

"Prisma SD-WAN requires a more seamless integration with other Palo Alto solutions, like Prisma Access."

"Prisma could be a little cheaper."

"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."

"The only con is the pricing because it's more premium."

"Accessibility could be improved. Any new person attempting to access Prisma will have difficulty. It doesn't have CLI available."

"They could add more advanced security features to the product."

"The tool needs to work on price and complexity."

"The solution should include custom ports and group voice connections."

More Prisma SD-WAN cons

Pricing and Cost Advice

"Licensing for Fortinet FortiGate is on a yearly basis. Pricing for it is a bit high. It could be cheaper."

"The price is relatively expensive compared to other solutions which are providing similar features."

"The pricing is flexible."

"The solution is more expensive than Sophos. It could be cheaper. The licensing is on a yearly basis. We have had it for about three years. We must only pay extra for the license, additional requirements, and the hardware box."

"Fortinet FortiGate is cheaper than Palo Alto. It is about 20% cheaper."

"It has a competitive price."

"In terms of the market, it's not a cheap product, but it's cost-effective."

"It is quite affordable for our customers. There is a separate cost for IPS, antivirus, web filtering, and other features. They have a great choice of licenses. You can go for the license that you want, which is quite useful."

More Fortinet FortiGate pricing and cost advice

"The price of the subscription should be cheaper."

"The license was a one-time purchase. It's expensive."

"I'm not quite sure of the price ranges. Roughly, the hidden devices can scale up to $20K for one appliance. However, the branch CPs are USD $1,000 to $2,500."

"It is a bit expensive. A cheaper product would be good, but everybody likes things to be cheaper. We bought the devices up front, and then we pay for the annual support."

"It depends on the scale. In our case, it would have been better if we had known about the life cycling steps, but otherwise, it is worth the money."

"Citrix SD-WAN is quite an affordable product."

"I believe that Citrix SD-WAN is a good investment, but I do not have the information to be more specific."

"It would be helpful to have a demo license available for customers who want to prove the concept and conduct a proof of concept (POC) before committing to the solution. This is particularly important for customers in Egypt who often require a demonstration of the solution's features and compatibility with their needs before making any investment or incurring costs. Providing a demo license would allow customers to assess whether the solution would meet their needs or not."

More Citrix SD-WAN [EOL] pricing and cost advice

"This solution stood out because it cost considerably less than the other SD-WAN solutions out there from Cisco."

"Prisma SD-WAN is a pretty expensive solution."

"It is more expensive than Fortinet."

"If you're already invested in a Palo Alto product, it would be logical to use this solution. If not, there might be some other solutions that are more viable in terms of pricing."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Computer Software Company

30%

Government

10%

Educational Organization

Energy/Utilities Company

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	350
Midsize Enterprise	130
Large Enterprise	187

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	6
Large Enterprise	13

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?

When you compare these firewalls you can identify them with different features, advantages, practices and usage a...

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What is the biggest difference between Sophos XG and FortiGate?

From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...

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What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?

As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...

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What do you like most about Citrix SD-WAN?

It lowered our Internet costs and gave me the flexibility to choose providers based on each location's connectivity.

See all answers

What is your experience regarding pricing and costs for Citrix SD-WAN?

It is on the expensive side. I would give it an eight out of ten in terms of costliness. In my region, the approximat...

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What needs improvement with Citrix SD-WAN?

The solution's licensing model could be improved. Citrix SD-WAN is a good product from a technical point of view. How...

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What do you like most about Prisma SD-WAN?

The product's initial setup phase is straightforward.

See all answers

What is your experience regarding pricing and costs for Prisma SD-WAN?

Regarding whether Prisma SD-WAN is an expensive solution, I would say the price is competitively high. Everything dep...

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What needs improvement with Prisma SD-WAN?

I am still working on what should be improved in Prisma SD-WAN to make this product better, and I cannot give any upd...

See all answers

Comparisons

Sophos XG vs Fortinet FortiGate

Compared 18% of the time

Cisco Secure Firewall vs Fortinet FortiGate

Compared 11% of the time

Netgate pfSense vs Fortinet FortiGate

Compared 9% of the time

OPNsense vs Fortinet FortiGate

Compared 4% of the time

Cisco Meraki MX vs Fortinet FortiGate

Compared 4% of the time

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FatPipe WAN Optimization vs Citrix SD-WAN [EOL]

Compared 100% of the time

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Cisco Catalyst SD-WAN vs Prisma SD-WAN

Compared 19% of the time

Prisma Access by Palo Alto Networks vs Prisma SD-WAN

Compared 17% of the time

Meraki SD-WAN vs Prisma SD-WAN

Compared 10% of the time

VMware VeloCloud SD-WAN vs Prisma SD-WAN

Compared 9% of the time

Cato SASE Cloud Platform vs Prisma SD-WAN

Compared 7% of the time

More Prisma SD-WAN Competitors

Product Reports

Buyer's Guide

Fortinet FortiGate

October 2025

Download Fortinet FortiGate product report

Buyer's Guide

Citrix SD-WAN [EOL]

October 2025

Download Citrix SD-WAN [EOL] product report

Buyer's Guide

Prisma SD-WAN

September 2025

Download Prisma SD-WAN product report

Also Known As

No data available

Citrix CloudBridge, WOC, NetScaler SD-WAN

CloudGenix

Overview

Fortinet FortiGate excels in providing integrated VPN, firewalling, and Unified Threat Management (UTM) with centralized management and high availability. It supports remote access and comprehensive threat protection, making it a preferred choice for securing networks.

Fortinet FortiGate offers a robust security platform with features such as strong intrusion prevention, application control, and web filtering. Its integration with Active Directory and SD-WAN functionality provides scalable solutions for large networks. Users appreciate its ease of use through centralized management interfaces, ensuring robust security with flexible configurations. However, FortiGate could enhance its graphical interface and technical support responsiveness, address firmware bugs and costly licensing, improve logging, integrate better with third-party tools, and strengthen scalability and memory for log storage. Complexity in configuration and the need for intuitive features are noted challenges, and there's a demand for advanced security, zero-trust capabilities, and AI integration.

What are the key features of Fortinet FortiGate?

VPN: Secure remote access and connectivity.
Firewalling: Protects networks from unauthorized access and attacks.
UTM: Offers a comprehensive approach to threat management.
SD-WAN: Optimizes traffic routing for efficient network performance.
Web Filtering: Controls and monitors web access and ensures Internet security.

What benefits or ROI should be considered?

Centralized Management: Simplifies administration and monitoring.
High Availability: Ensures consistent security and network availability.
Scalability: Adapts to the needs of growing networks.
Comprehensive Threat Protection: Provides robust security measures.
Ease of Use: Minimizes the complexity of security management.

Fortinet FortiGate is widely implemented across industries like education, finance, and government. Companies use it for firewall protection, VPN, and SD-WAN capabilities, ensuring secure perimeter and data center security. It facilitates remote access management and traffic routing optimization, offering reliable security and connectivity solutions.

Fortinet

Citrix SD-WAN [EOL] enhances connectivity and performance by optimizing bandwidth utilization, ensuring reliable communication across branch offices and headquarter data centers. It offers centralized management, efficient deployment options, and improved network reliability.

Citrix SD-WAN [EOL] is designed for businesses seeking enhanced connectivity solutions that boost application performance while reducing costs. With HDX WAN Optimization and reliable Active-Active connectivity, it assures improved bandwidth management. Tailored for both cloud and on-premise deployments, it supports fast communication and seamless integration, making it user-friendly even for those with limited technical expertise. Security features and zero-touch deployments further enhance its appeal. However, users highlight areas needing improvement, such as configuration intuitiveness, pricing alignment for specific markets, and stability. Enhanced reporting, networking features, and technical support are desired. Integration with Windows, security elements like firewalls, and licensing clarity require attention to meet user expectations.

What are the key features of Citrix SD-WAN [EOL]?

HDX WAN Optimization: Enhances application performance and traffic.
Load Balancing: Ensures efficient traffic distribution across networks.
Reliable Connectivity: Provides seamless failover and reduced costs through MPLS replacement.
Cloud Management: Simplifies deployment and management via the cloud.
Zero-Touch Deployment: Facilitates easy setup and provisioning.
Active-Active Lines: Optimizes bandwidth utilization and performance.
Backup Capabilities: Centralizes data management for security.

What benefits should users look for in Citrix SD-WAN [EOL]?

Enhanced Connectivity: Improves stability and reduces downtime.
Cost Reduction: Efficiently decreases expenses by replacing MPLS.
Network Optimization: Offers better bandwidth for diverse communication types.
Secure Interconnectivity: Ensures secure and reliable network connections.
Management Flexibility: Supports cloud or on-premise deployment options.

Industries benefit from Citrix SD-WAN [EOL] by leveraging its features to ensure stable, redundant connectivity between branches and data centers. Organizations experiencing frequent line failures or high reliance on bandwidth-heavy applications find it particularly useful. It caters to sectors needing reliable data management and enhanced networking.

Citrix

Simplify management, enable app-defined SD-WAN policies and deliver a secure, cloud-delivered branch today with the Industry’s first next-generation SD-WAN.

Palo Alto Networks

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya

AIDS Healthcare Foundation, Cornerstone Home Lending Inc., Dallara, ecVision, Essar, Eurofred, Groupe Promutuel, HMSHost Corporation, Royal Caribbean Cruise Lines Ltd, Royal Caribbean International

Open Networking User Group, Columbia Sportswear Company, Coca Cola

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September 2025

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