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1E vs Zscaler Digital Experience (ZDX) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

1E
Ranking in Digital Experience Monitoring (DEM)
15th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Zscaler Digital Experience ...
Ranking in Digital Experience Monitoring (DEM)
9th
Average Rating
7.6
Reviews Sentiment
4.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of 1E is 3.0%, down from 3.4% compared to the previous year. The mindshare of Zscaler Digital Experience (ZDX) is 7.2%, up from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
Zscaler Digital Experience (ZDX)7.2%
1E3.0%
Other89.8%
Digital Experience Monitoring (DEM)
 

Featured Reviews

VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Unified monitoring has improved SaaS troubleshooting and reduces MTTR for remote users
In my opinion, the best features Zscaler Digital Experience (ZDX) offers are Zscaler Digital Experience (ZDX) Insights and scoreboards for quick health visibility. I can analyze the path to identify what the bottleneck of the application is, and I can also diagnose the endpoint for device-level root cause analysis, which is very helpful. Scoreboards and root cause analysis have helped my team significantly, as a scoreboard represents a 100% healthy application and connection, meaning no issues can be identified. During troubleshooting, I definitely need to visit the Insights and scoreboard to understand the level of connectivity the user is experiencing. Zscaler Digital Experience (ZDX) has positively impacted my organization by being beneficial for me as a troubleshooter and administrator, as I can identify all types of network performance-related issues, leading to faster resolutions of user complaints, improved collaboration between network, desktop, and security teams, and more productivity in identifying issues before they affect users. The outcome shows a 40 to 50% reduction in MTTR for SaaS applications and better SLA reporting for critical apps like Zoom and Salesforce, among many more applications which can be integrated with tenant authorization.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
13%
Healthcare Company
8%
Government
7%
Financial Services Firm
11%
Manufacturing Company
10%
Healthcare Company
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Zscaler Digital Experience (ZDX)?
I consider the pricing reasonable for the value delivered, and the setup is straightforward with good onboarding support.
What needs improvement with Zscaler Digital Experience (ZDX)?
Zscaler Digital Experience (ZDX) can be improved with more detailed mobile device support, better integration with third-party ITSM platforms, and enhanced reporting customizations. I can easily in...
What is your primary use case for Zscaler Digital Experience (ZDX)?
My main use case for Zscaler Digital Experience (ZDX) is to monitor end-user experience for SaaS applications, and I can also integrate all those applications within the tenant and troubleshoot net...
 

Overview

Find out what your peers are saying about Nexthink, Cisco, Splunk and others in Digital Experience Monitoring (DEM). Updated: July 2026.
908,800 professionals have used our research since 2012.