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3i Infotech ORION vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

3i Infotech ORION
Ranking in ERP
31st
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
68
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of June 2026, in the ERP category, the mindshare of 3i Infotech ORION is 1.1%, up from 0.4% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 3.1%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central3.1%
3i Infotech ORION1.1%
Other95.8%
ERP
 

Featured Reviews

ED
Social media strategist at Creative Skills
A straightforward ERP application that requires improvement in user-friendliness
The primary use case for us is as an ERP application The tool's usability is straightforward.  Improvements could be made regarding user-friendliness and transitioning fully to a web version. Features like forex reconciliation and a cash flow planning module could enhance the solution. I have…
BN
VP Sales at Zelite Solution
Streamlined sales pipeline has improved daily task tracking and clarified client follow-ups
The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity. Out of all those things I mentioned, the pipeline view and day-to-day activities feel the most valuable to me in my day-to-day work. There are AI-driven insights through Copilot, which is worth mentioning. Email communication and everything I receive is tracked with Microsoft Dynamics 365 Business Central, and the best feature is that I can access everything on my mobile, so I do not have to open my laptop and the application every time. It helps me with my sales forecasting also, and predictive analysis is one of the best features for Microsoft Dynamics 365 Business Central. We have more insights and more clarity about our sales, our pipeline, where we are standing, and we have more clarity on our leads. Becoming a process-centric organization helps us a lot to keep us accountable, so Microsoft Dynamics 365 Business Central has made our life easy in terms of sales.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's usability is straightforward."
"It is an affordable ERP system and rich in functionality, providing good control of processes."
"I have found the solution has many valuable features such as a user-friendly mobile platform, notification settings, and the ability to do many customizations."
"The three most crucial pieces are the financial modules, the banking module, and the management module."
"One of the reasons why NAV was best suited for us was the fact that it was customizable."
"The appeal of NAV was that it's all-inclusive, so we didn't need 15 different programs to keep the business running."
"For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture."
"NAV covers everything from purchasing and selling items to invoicing. Everything is within NAV, so it's all very neat."
"The selling feature is the most valuable."
"The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity."
"The most valuable feature of Microsoft Dynamics 365 Business Central is its ease of use, data customization, and smooth integration."
"Microsoft Dynamics NAV is a fully-fledged CRM/ERP and an end-to-end solution for managing all the processes, such as sales, purchasing, accounting, and reporting."
 

Cons

"Improvements could be made regarding user-friendliness and transitioning fully to a web version. Features like forex reconciliation and a cash flow planning module could enhance the solution."
"The reporting Module should be improved and a drag and drop functionality should be added."
"The build-in dashboard and reporting customization should be improved."
"The system has enough controls, but still there is scope for improvement."
"The tool needs to work on reporting issues and user interface."
"The reporting tool has room for improvement."
"In sales and marketing, we want improvement in workflow with more automation in the sales and marketing process."
"They need to improve their processes."
"The solution must provide more AI features."
"There is some network issue."
"There is room for improvement in terms of compatibility."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
 

Pricing and Cost Advice

"The price of the solution is fair compared to competitors."
"The solution is moderately priced. The licensing cost is around sixty thousand USD for annual maintenance. If you're using an application-specific license, it is a little cheaper. I rate the pricing a five out of ten."
"I rate the tool's pricing an eight out of ten. Customizations can cost you extra money."
"The license changes every year. Sometimes it's for fixed users, and sometimes it's for concurrent users."
"The price of Microsoft Dynamics 365 Business Central could improve. It is costly. We are paying for the solution on a monthly basis."
"The tool’s licensing is yearly. The solution is cheaper compared to other ERP products from Oracle or SAP."
"I give the solution a seven out of ten for pricing."
"In my opinion, the fees are reasonable."
"Its licensing is yearly. In addition to the licensing cost, there is the cost of hosting on Azure."
"The on-premises model of Dynamics NAV is very expensive, hence our plan to migrate to Dynamics 365 Business Central, which appears to fit our needs better in terms of pricing. Compared to competitors, the cloud version of Dynamics is in the middle; not too high and not too low."
"There are two types of licenses. One is the essential license in which everything is covered, and the next is the premium. If your company is a manufacturing or service management company, then you can go for the premium license because those two modules are the premium ones. You can manage your manufacturing activities and your service activities."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Construction Company
9%
Comms Service Provider
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise12
Large Enterprise19
 

Questions from the Community

Ask a question
Earn 20 points
Is it advisable to purchase Dynamics CRM in addition to NAV 2016?
Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
Microsoft Dynamics NAV pricing can vary significantly depending on the number of users, deployment model, customizations, and implementation scope. In my experience, the software license is only pa...
What needs improvement with Microsoft Dynamics NAV?
The only thing that could be improved is integration with WhatsApp, which I can see for Microsoft that it has to be available, and that becomes a challenge sometimes. Everything else is perfect.
 

Also Known As

No data available
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

Hot Point, Emax
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about 3i Infotech ORION vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.