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3scale API Management vs Kong Konnect comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
3scale API Management offers quick ROI and cost-effective API access, ideal for SMEs seeking reduced licensing expenses.
Sentiment score
6.3
Kong Konnect improves efficiency with reduced debugging time, enhanced API performance, faster deployments, and increased revenue with fewer resources.
Time saved is a relevant metric; it used to take us a week, but now it takes us only a day.
Lead Software Engineer at a computer software company with 51-200 employees
I have seen a return on investment with Kong Konnect, as it helps manage security very well, allows for faster API deployments saving developer time, and reduces salary costs with better uptime and minimal downtime, thus preventing potential business loss.
Solution Architect at Dhanyaayai enterprise private limited
I have seen the scalability of being able to manage 80 to 100-plus teams with a small team of about three or four people.
CTO at Keogh Innovation
 

Customer Service

Sentiment score
5.4
3scale API Management customer service receives mixed reviews, citing good partnerships but also delayed support and unclear documentation.
Sentiment score
7.8
Kong Konnect offers efficient, responsive customer service with rapid issue resolution and 24/7 support, praised for its global accessibility.
Technical support from Proofpoint was absolutely excellent.
Senior Software Engineer at Netenrich
When I raise an incident or a support ticket, it gets answered in four hours.
API Technical Architect at Independent API Consultant
They offer twenty-four-hour support with SLA-based response times.
Solution Architect at Dhanyaayai enterprise private limited
 

Scalability Issues

Sentiment score
7.6
3scale API Management offers strong scalability for enterprise applications, with high availability and ease of managing multiple instances.
Sentiment score
7.8
Kong Konnect excels in scalable microservices, auto-scaling, and flexible cloud platform management, supporting seamless traffic control and automation.
The platform is fully scalable, providing various ways to manage data planes or runtimes.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
Kong Konnect's scalability is very high, handles growth well, and since it is a stateless gateway, it scales easily in Kubernetes using horizontal scaling.
Solution Architect at Dhanyaayai enterprise private limited
Kong Konnect is the control plane, and there is the ability to add more teams and more control planes based on the number of teams you have onboarding.
CTO at Keogh Innovation
 

Stability Issues

Sentiment score
7.4
3scale API Management is highly stable, runs effectively in cloud environments, and users expect improvements despite initial setup issues.
Sentiment score
8.0
Kong Konnect is highly stable, effectively handling API-heavy environments with reliable performance and minimal disruptions.
It was very fast, and we did not experience any interruptions.
Senior Software Engineer at Netenrich
Kong Konnect is very stable with no issues regarding reliability in my experience.
Solution Architect at Dhanyaayai enterprise private limited
I've seen them run at major scale in large companies across the whole of Europe.
CTO at Keogh Innovation
 

Room For Improvement

3scale API Management needs better CMS, customization, Open API 3 support, and improvements in user experience and integration capabilities.
Kong Konnect needs enhanced debugging, clearer UI, streamlined pricing, and better CI/CD integration to improve user experience.
The licensing model could be simplified, especially in how they charge and track usage.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers.
API Technical Architect at Independent API Consultant
Token integration presents challenges and has implementation complexities that need addressing.
Solution Architect at Dhanyaayai enterprise private limited
 

Setup Cost

3scale API Management is cost-effective, especially with OpenShift, priced around $45,000 annually, seen as affordable by users.
Kong Konnect's mixed user experiences stem from straightforward setup but high pricing and unclear cost structures concern enterprises.
Pricing was the issue as it becomes very expensive due to the nature of local circumstances.
Senior Software Engineer at Netenrich
I wouldn't say that the setup cost is much more compared to using any other product.
CTO at Keogh Innovation
While the pricing model isn't very clear on how usage is tracked, the initial cost and setup for using Kong Konnect are reasonable.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
 

Valuable Features

3scale API Management offers easy OpenShift integration, efficient traffic management, API automation, enhanced security, and container deployment capabilities.
Kong Konnect simplifies API management with seamless integration, robust security, and hybrid deployment, boosting productivity and collaboration.
It simplifies exposing our APIs externally and inherently adds a layer of security, which I see as a positive impact from the product.
Program Manager at a insurance company with 1,001-5,000 employees
The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
When I mention scalability, it means that when we experience peak traffic, Kong made it easy for us to scale and spawn new machines.
Lead Software Engineer at a computer software company with 51-200 employees
The security features of Kong Konnect have helped my team mainly by allowing us to use auth and JWT for applications needing external identity provider authentications, such as LDAP or other authentication providers that need to be connected to back-end applications.
Solution Architect at Dhanyaayai enterprise private limited
 

Categories and Ranking

3scale API Management
Ranking in API Management
26th
Average Rating
7.2
Reviews Sentiment
6.7
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Kong Konnect
Ranking in API Management
13th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
AI Observability (16th)
 

Mindshare comparison

As of August 2026, in the API Management category, the mindshare of 3scale API Management is 1.9%, down from 2.3% compared to the previous year. The mindshare of Kong Konnect is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Mindshare Distribution
ProductMindshare (%)
Kong Konnect1.1%
3scale API Management1.9%
Other97.0%
API Management
 

Featured Reviews

reviewer2747757 - PeerSpot reviewer
Program Manager at a insurance company with 1,001-5,000 employees
Facilitates API exposure securely and highlights developer portal flexibility needs
Not much stands out for me regarding the advantages of this product. We usually don't tinker with it. Developing developer portals could be more standards-based. I think currently it's Ruby-based. Having more options on designing that would be beneficial. Additional flexibility would have been great; we would have used it more if it aligned with our platform. I don't use the analytics part. We don't use monetization features, which help to create a revenue generation model.
AK
CTO at Keogh Innovation
Centralizes API and AI control planes and has enabled federated self-service for many teams
The whole area of API and AI management is quite complex, with so many different ways of being able to do things. I think a positive of Kong is that it's so configurable and extendable, but that is also a con because there are so many ways of achieving the same thing that I think often people are either confused or struggle to get going as to how to solve a particular problem. In my mind, a more opinionated deployment of Kong itself or even how to solve certain use cases would be something I would like to see, so a more opinionated use of their products and configuration of their products on how to solve the most common use cases. That's probably the main thing about needed improvements for Kong Konnect. It's a pretty fully-fledged platform; there obviously are portions of it that could be improved. But I think overall as a platform, it's really good, and I think it can help the majority of organizations looking to manage their throughput of APIs or AI traffic. The majority of what I've said before probably covers the improvements needed for Kong Konnect. There probably are some API Ops and AI Ops changes that could be improved, which is not necessarily the Kong Konnect product, but some of the toolchains around it. I'm thinking around, especially if it's API Ops, about topics like better GitOps processes and the ways of being able to roll back changes when there are issues. At the moment, a lot of that is either non-existent or is hand-cranked. I would like to see the ability to roll back configurations when there are issues being added to the product.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Government
13%
Manufacturing Company
8%
Insurance Company
8%
Financial Services Firm
15%
Outsourcing Company
13%
Manufacturing Company
12%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for 3scale API Management?
I rate the product’s pricing as two out of ten, where one is cheap, and ten is expensive.
What needs improvement with 3scale API Management?
Not much stands out for me regarding the advantages of this product. We usually don't tinker with it. Developing developer portals could be more standards-based. I think currently it's Ruby-based. ...
What is your primary use case for 3scale API Management?
Our company exposes different APIs, and we use it to monitor traffic, limit traffic, and similar functions. I don't have much involvement with the solution, though I did conduct some research. We s...
What is your experience regarding pricing and costs for Kong Konnect?
Regarding my experience with pricing, setup cost, and licensing, I find that the pricing can be made more transparent and more helpful for enterprise integration.
What needs improvement with Kong Konnect?
I would recommend that Kong add the capability to sort the routes by name, date, or size, as the current setup does not support this. I would suggest that Kong make the routes or services appear in...
What is your primary use case for Kong Konnect?
We use Kong Konnect primarily for centralized API management, API security, Kubernetes ingress management, traffic control, observability, and governance across multiple environments. Additionally,...
 

Overview

 

Sample Customers

Victor Ops, Coca Cola, The Telegraph, Skava, Orange, Typeform
Information Not Available
Find out what your peers are saying about 3scale API Management vs. Kong Konnect and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.