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Amazon API Gateway vs Kong Konnect comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Amazon API Gateway offers significant ROI through cost savings, efficient management, and secure infrastructure, especially with usage-based payment.
Sentiment score
6.0
Kong Konnect boosts efficiency, improves scalability and security, and offers notable ROI, enabling faster deployments and cost savings.
API Gateway saves time and secures my infrastructure, allowing effective deployment.
CTO at Atulya Abhinav Tech Private Limited
Time saved is a relevant metric; it used to take us a week, but now it takes us only a day.
Lead Software Engineer at a computer software company with 51-200 employees
I have seen a return on investment with Kong Konnect, as it helps manage security very well, allows for faster API deployments saving developer time, and reduces salary costs with better uptime and minimal downtime, thus preventing potential business loss.
Solution Architect at Dhanyaayai enterprise private limited
Our debugging time during regression cycles reduced roughly by 25% to 30%, mainly because the gateway layer helped us quickly identify whether issues were coming from authentication policies, rate limiting, throttling, or the backend services.
SDET-2 at Highlevel
 

Customer Service

Sentiment score
7.3
Amazon API Gateway support is prompt and effective, but opinions vary due to occasional delays and high costs.
Sentiment score
7.7
Kong Konnect offers 24/7 efficient customer service with fast issue resolutions, multiple support tiers, and responsive assistance.
Technical support is excellent, deserving a ten out of ten rating.
CTO at Atulya Abhinav Tech Private Limited
With the enterprise plan, there is a set SLA.
AWS Engineer at Abbott
Understanding the specific business context can be challenging, especially when using multiple accounts.
AWS Developer at a insurance company with 10,001+ employees
Technical support from Proofpoint was absolutely excellent.
Senior Software Engineer at Netenrich
When I raise an incident or a support ticket, it gets answered in four hours.
API Technical Architect at Independent API Consultant
They offer twenty-four-hour support with SLA-based response times.
Solution Architect at Dhanyaayai enterprise private limited
 

Scalability Issues

Sentiment score
7.7
Amazon API Gateway provides excellent scalability, efficient autoscaling, and seamless AWS management for diverse projects and significant traffic handling.
Sentiment score
7.8
Kong Konnect offers efficient scalability for microservices, handling traffic spikes with auto-scaling and independent control on various platforms.
If the business management agrees to scale out, it's easy and fast using coded infrastructure with Terraform scripts.
AWS Engineer at Abbott
In terms of scalability, you need to add components like CloudFront if it deals with static data.
AWS Developer at a insurance company with 10,001+ employees
In our typical use cases, scalability aligns with our expectations and requirements.
AWS Cloud Consultant at a tech services company with 51-200 employees
It supports auto-scaling of gateway nodes, especially in cloud setups, which helps it adjust dynamically based on traffic spikes without manual intervention.
SDET-2 at Highlevel
The platform is fully scalable, providing various ways to manage data planes or runtimes.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
Kong Konnect's scalability is very high, handles growth well, and since it is a stateless gateway, it scales easily in Kubernetes using horizontal scaling.
Solution Architect at Dhanyaayai enterprise private limited
 

Stability Issues

Sentiment score
8.6
Amazon API Gateway is highly reliable, hailed for its stability and 99.99% uptime, effectively handling high traffic.
Sentiment score
8.0
Kong Konnect is highly rated for stability, effectively managing API environments with minimal outages and stable performance.
Our applications are stable, owing partly to our architecture, which is spread across three regions.
AWS Engineer at Abbott
I would rate its stability as nine out of ten.
AWS Developer at a insurance company with 10,001+ employees
Amazon API Gateway has proven to be very stable, with a stability rating of ten out of ten.
AWS Cloud Consultant at a tech services company with 51-200 employees
Most of the time, the gateway handled routing and policies reliably, even during heavy regression cycles and heavy customer throughput.
SDET-2 at Highlevel
It was very fast, and we did not experience any interruptions.
Senior Software Engineer at Netenrich
Kong Konnect is very stable with no issues regarding reliability in my experience.
Solution Architect at Dhanyaayai enterprise private limited
 

Room For Improvement

Amazon API Gateway needs better pricing, support, interfaces, integration, security, and connectivity, plus improved analytics and debugging features.
Kong Konnect could improve by enhancing documentation, simplifying configuration, and adding features like better RBAC, UI, and GRPC API support.
A local version of the API Gateway would be beneficial for testing purposes without incurring extra costs.
AWS Cloud Consultant at a tech services company with 51-200 employees
At scale, it is expensive, and latency sometimes occurs.
CTO at Atulya Abhinav Tech Private Limited
If you ask what I would improve in Amazon API Gateway, I would suggest the need for an audit trail based on user credentials.
Head - Engineering ,Technology and Enterprise Architecture at a tech consulting company with 201-500 employees
A bit more granular and easily accessible logs would make troubleshooting faster.
SDET-2 at Highlevel
The licensing model could be simplified, especially in how they charge and track usage.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers.
API Technical Architect at Independent API Consultant
 

Setup Cost

Amazon API Gateway offers variable pricing that can be costly compared to competitors, but remains cost-effective for many users.
Enterprise buyers appreciate Kong Konnect's reasonable setup costs but find licensing and unclear pricing models challenging to evaluate.
However, my understanding is that it easily goes to $14,000 or $15,000 USD each month for each account, and we have several such accounts.
AWS Engineer at Abbott
It is a really cheap product, but if used incorrectly, it can become expensive.
DevOps Engineer/SRE - AWS at Lavoro autom inf e com ltda
It is expensive.
CTO at Atulya Abhinav Tech Private Limited
Pricing was the issue as it becomes very expensive due to the nature of local circumstances.
Senior Software Engineer at Netenrich
I wouldn't say that the setup cost is much more compared to using any other product.
CTO at Keogh Innovation
While the pricing model isn't very clear on how usage is tracked, the initial cost and setup for using Kong Konnect are reasonable.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
 

Valuable Features

Amazon API Gateway offers ease of management, strong security, AWS integration, and scalability, making it efficient for global API operations.
Kong Konnect provides API management with analytics, scalability, security features, and pre-built plugins to enhance efficiency and productivity.
works well for defining different states for different customers based on their purchase plans
AWS Developer at a insurance company with 10,001+ employees
A most valuable feature of Amazon API Gateway is how quickly we can connect to backend services and have APIs accessible from anywhere.
AWS Cloud Consultant at a tech services company with 51-200 employees
It handles security and other headaches, keeping our database and servers secure.
CTO at Atulya Abhinav Tech Private Limited
The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
When I mention scalability, it means that when we experience peak traffic, Kong made it easy for us to scale and spawn new machines.
Lead Software Engineer at a computer software company with 51-200 employees
The security features of Kong Konnect have helped my team mainly by allowing us to use auth and JWT for applications needing external identity provider authentications, such as LDAP or other authentication providers that need to be connected to back-end applications.
Solution Architect at Dhanyaayai enterprise private limited
 

Categories and Ranking

Amazon API Gateway
Ranking in API Management
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
No ranking in other categories
Kong Konnect
Ranking in API Management
13th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
AI Observability (13th)
 

Mindshare comparison

As of June 2026, in the API Management category, the mindshare of Amazon API Gateway is 9.8%, down from 12.7% compared to the previous year. The mindshare of Kong Konnect is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Mindshare Distribution
ProductMindshare (%)
Amazon API Gateway9.8%
Kong Konnect1.0%
Other89.2%
API Management
 

Featured Reviews

SM
Head - Engineering ,Technology and Enterprise Architecture at a tech consulting company with 201-500 employees
Faced challenges with audit trails and seek better user-level monitoring and control
Regarding built-in authorization, monitoring is quite substantial, and versioning systems is also what we are using. With Amazon API Gateway, we utilize a variety of deployment methods and services they provide, so monitoring services are the important parameter in API control from our side, allowing us to see how the APIs behave and how well they pick up the data from their respective sources. Integration with AWS Lambda has been beneficial since we have event controllers that help identify the APIs, which then call the API from the API services. We're managing this with events that are parameterized through API identification, mostly using Python in Lambda, which has inbuilt features to track API lifecycle parameters. The defined parameterized features in Amazon API Gateway help streamline API lifecycle management. Our AWS system admin team sets these configurations for us. The versioning number gets updated as we deploy revised API versions, which gets monitored on the API monitoring services. The cloud engineering team assists us as we are from a solutions development and deployment team. The importance of Amazon API Gateway's global API deployment for our application's performance is significant in terms of scalability and availability. Amazon API Gateway services have been very good, maintaining a 99.99 SLA, providing us confidence in the global deployment level as it is capable of handling various endpoint types, such as database sites and legacy systems.
AK
CTO at Keogh Innovation
Centralizes API and AI control planes and has enabled federated self-service for many teams
The whole area of API and AI management is quite complex, with so many different ways of being able to do things. I think a positive of Kong is that it's so configurable and extendable, but that is also a con because there are so many ways of achieving the same thing that I think often people are either confused or struggle to get going as to how to solve a particular problem. In my mind, a more opinionated deployment of Kong itself or even how to solve certain use cases would be something I would like to see, so a more opinionated use of their products and configuration of their products on how to solve the most common use cases. That's probably the main thing about needed improvements for Kong Konnect. It's a pretty fully-fledged platform; there obviously are portions of it that could be improved. But I think overall as a platform, it's really good, and I think it can help the majority of organizations looking to manage their throughput of APIs or AI traffic. The majority of what I've said before probably covers the improvements needed for Kong Konnect. There probably are some API Ops and AI Ops changes that could be improved, which is not necessarily the Kong Konnect product, but some of the toolchains around it. I'm thinking around, especially if it's API Ops, about topics like better GitOps processes and the ways of being able to roll back changes when there are issues. At the moment, a lot of that is either non-existent or is hand-cranked. I would like to see the ability to roll back configurations when there are issues being added to the product.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
6%
Financial Services Firm
16%
Manufacturing Company
13%
Outsourcing Company
13%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise12
Large Enterprise21
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Which is better - Apigee or Amazon API Gateway?
Amazon API Gateway is a platform that supports the creation and publication of API for web applications. The platform can support thousands of simultaneous API calls, and it provides monitoring, ma...
How does Mulesoft Anypoint API Manager compare with Amazon API Gateway?
I have found that Mulesoft Anypoint API Manager is the best integration tool out there for API management. It is easy to implement and learn; it provides several options for deployment, (including ...
Which is better - Azure API Management or Amazon API Gateway?
If you use Azure products, API Management is a great solution. It solves many of the problems of externalizing web services. For example, when you need versioning, establish a developer portal and ...
What is your experience regarding pricing and costs for Kong Konnect?
The processing of the license for Kong Konnect is normally handled by procurement, so in large enterprises, that's not something I've had to deal with, so I can't really comment on that at all. Set...
What needs improvement with Kong Konnect?
The whole area of API and AI management is quite complex, with so many different ways of being able to do things. I think a positive of Kong is that it's so configurable and extendable, but that is...
What is your primary use case for Kong Konnect?
My main use case for Kong Konnect, at least with the clients that I work with, is to create a centralized single pane of glass for all of their control planes, whether it be for their API gateways ...
 

Overview

 

Sample Customers

Autodesk, Fox Digital Consumer Group, iFlix, UK Driver and Vehicle Licensing Agency (DVLA), Miovision, Olympusat, PhotoVogue, Royale International Group, Veracode
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Find out what your peers are saying about Amazon API Gateway vs. Kong Konnect and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.