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42Gears SureMDM vs Hexnode UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
42Gears SureMDM
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
Enterprise Mobility Management (EMM) (10th)
Hexnode UEM
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Mobile Device Management (MDM) (8th), Unified Endpoint Management (UEM) (14th)
 

Mindshare comparison

Enterprise Mobility Management (EMM)
Unified Endpoint Management (UEM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Giridharan G - PeerSpot reviewer
Used to control mobile devices
Remote Wipe is one of the vital options everybody looks for in 42Gears SureMDM or any MDM product. We are trying to get the latest product updates as much as possible, and it is mostly automated. Two to three engineers are involved in the solution’s maintenance. I would recommend the solution to other users. Overall, I rate the solution an eight or nine out of ten.
FL
Effortless policy management with built-in simplicity that enhances user experience
I work in kiosk delivery for my users' laptops and cellular phones It's very easy to use. It's very comfortable to work on Hexnode since its form and usage are very simple. The support is only available in English right now, which is a bit of a problem for my users since they would prefer…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"Intune's compliance features are valuable because they allow immediate visibility into ongoing situations."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"This solution saves us a lot of time once it's implemented."
"The solution is easy to use."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"Autopilot is the most valuable feature."
"We use the solution primarily to control mobile devices."
"Stability-wise, I rate the solution a ten out of ten."
"This solution is very dynamic. I can do what I need to do with it."
"The most valuable features of 42Gears SureMDM include tracking location and pushing applications."
"Its dashboards are valuable. It is easy to access dashboards and implement policies."
"The solution's customer support is good."
"The solution is stable and reliable."
"The tool's most valuable feature is a remote connection to the devices. You can also push and lock applications. It helps us lock devices for professional use to control which applications can be installed."
"It's very easy to use."
"The agility is impressive, and it's simple to manage."
 

Cons

"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"There can be delays in the deployment of new policies."
"Setting up Intune Autopilot can be a little complicated."
"Intune's areas for improvement revolve around security and certificate management."
"Reporting needs improvement."
"We faced issues with macOS support. The product should have better inventory and asset management."
"It would be interesting to integrate the server side of Intune. Some group policy updates we have on the Windows Server side and possibly some on the client side could also be included."
"The solution’s pricing could be made cheaper."
"User creation on Mac must be improved."
"The dashboards could be improved."
"As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."
"42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert."
"The user interface and customization features are not the best and could be improved."
"The product is not so convenient to deploy or to configure."
"Online information regarding used cases specific to 42Gears SureMDM will help us do configuration changes more comfortably."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
 

Pricing and Cost Advice

"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"The tool is cheaper than our company's other MDM tools."
"Intune is included in the Microsoft 365 licensing package that we have."
"The price is very reasonable."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"The price for Intune is fair."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"Their pricing structure is very good against the competition. Pricing is definitely not a challenge here."
"I rate the tool's pricing a four out of ten."
"There is an option to make yearly or monthly payments towards the licensing costs attached to the solution. Price-wise, the product is okay."
"The tool is expensive and priced at 39 dollars yearly. The pricing is fixed and I would rate it a seven-point five out of ten."
"I am satisfied with the price of this solution."
"42Gears SureMDM is not an expensive solution."
"We pay a yearly licensing fee for 42Gears SureMDM, which is comparatively expensive for an enterprise license."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
22%
Retailer
11%
Manufacturing Company
10%
Transportation Company
6%
Educational Organization
38%
Computer Software Company
10%
Retailer
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about 42Gears SureMDM?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for 42Gears SureMDM?
42Gears SureMDM is not an expensive solution. On a scale from one to ten, where one is expensive and ten is cheap, I ...
What needs improvement with 42Gears SureMDM?
Online information regarding used cases specific to 42Gears SureMDM will help us do configuration changes more comfor...
What needs improvement with Hexnode UEM?
The support is only available in English right now, which is a bit of a problem for my users since they would prefer ...
What is your primary use case for Hexnode UEM?
I work in kiosk delivery for my users' laptops and cellular phones.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
SureMDM
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SmartLiberty, Hopi Holding, FIITJEE, Al Dhafra Private School, MRF Limited, Satin Creditcare Network Limited (SCNL), Alkem, Yelp Eat24
Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/
Find out what your peers are saying about Microsoft, JAMF, Omnissa and others in Enterprise Mobility Management (EMM). Updated: March 2025.
845,564 professionals have used our research since 2012.