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Acronis Cyber Protect vs Acronis Cyber Protect Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations value Acronis Cyber Protect for its time efficiency and data protection, despite challenges in quantifying its monetary ROI.
Sentiment score
7.1
Acronis Cyber Protect Cloud offers rapid ROI through cost savings, efficient data protection, and simplified management, enhancing business security.
My customers see value in money and ROI with Acronis Cyber Protect, so they purchase it.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
 

Customer Service

Sentiment score
6.5
Acronis Cyber Protect support is generally praised for effectiveness, but some users experience delays and communication issues.
Sentiment score
6.9
Acronis Cyber Protect Cloud receives mixed feedback, praised for knowledgeable support but criticized for slow response and unresolved issues.
Whenever I have a question, they respond very quickly each time.
IT Manager at HASNER TECNOLOGIA
I'll give them a nine for how responsive they are in technical support.
Independent Business Owner at 3Kay Solutions
We go to our control system OEM for support, including backup, restoration, and cybersecurity protocols.
Chairman at ONGC
CloudGuard is on a WAF, which is a cloud-based Check Point WAF.
Director at esupport Solutions Pvt ltd
Their expertise and consulting are very good, especially for Indian business.
Associate Product Executive at Connex Information Technologies
 

Scalability Issues

Sentiment score
7.0
Acronis Cyber Protect is praised for scalability, supporting various business sizes with ease of use and backup management.
Sentiment score
7.7
Acronis Cyber Protect Cloud excels in scalability and adaptability but faces some concerns over pricing models.
Acronis Cyber Protect is a scalable product.
IT Specialist at Ramton Technologies Pvt Ltd
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
Independent Business Owner at 3Kay Solutions
 

Stability Issues

Sentiment score
7.4
Acronis Cyber Protect receives mixed stability reviews, praised for features but facing occasional performance issues and configuration challenges.
Sentiment score
7.9
Acronis Cyber Protect Cloud is stable and reliable, though occasional connectivity and anti-malware performance issues are noted.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
Independent Business Owner at 3Kay Solutions
The stability of Acronis Cyber Protect is very high.
IT Specialist at Ramton Technologies Pvt Ltd
 

Room For Improvement

Acronis Cyber Protect requires improvements in interface design, compatibility, scalability, integration, performance, support, documentation, and security measures.
Acronis Cyber Protect Cloud needs UI improvements, better performance, clearer naming, enhanced features, and more flexible pricing.
We are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
Chairman at ONGC
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
Independent Business Owner at 3Kay Solutions
Having something such as a community for peer-to-peer interaction would be a valuable asset.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
Support could be improved.
Director at esupport Solutions Pvt ltd
I would like to see more mature XDR and EDR features.
Associate Product Executive at Connex Information Technologies
 

Setup Cost

Acronis Cyber Protect offers flexible licensing and reasonable ongoing costs, providing value and cost-effectiveness for smaller environments.
Acronis Cyber Protect Cloud offers flexible licensing, moderately high pricing, comprehensive features, and competitive Microsoft 365 rates; free trials available.
I would rate the price as nine out of ten.
IT Specialist at Ramton Technologies Pvt Ltd
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors.
Associate Product Executive at Connex Information Technologies
 

Valuable Features

Acronis Cyber Protect offers a user-friendly interface, comprehensive protection, cloud integration, and secure backups with advanced cybersecurity features.
Acronis Cyber Protect Cloud offers scalable, user-friendly data protection with robust backup, cybersecurity integration, and centralized management.
The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
It also encrypts your backups and makes it safe, so it doesn't get affected with viruses.
Independent Business Owner at 3Kay Solutions
This is beneficial because any backup package stored in the cloud is not free, and if it shrinks well, it allows users to pay less for cloud storage.
IT Manager at HASNER TECNOLOGIA
AI functionality enhances malware and threat detection by summarizing vulnerabilities, providing engineers with a direct idea about what needs to be covered.
Associate Product Executive at Connex Information Technologies
The centralized management dashboard helps with team efficiency as well as handling security tasks.
Director at esupport Solutions Pvt ltd
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Cloud Backup
7th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
124
Ranking in other categories
Backup and Recovery (12th)
Acronis Cyber Protect Cloud
Ranking in Cloud Backup
9th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
SaaS Backup (3rd)
 

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 3.9%, down from 6.7% compared to the previous year. The mindshare of Acronis Cyber Protect Cloud is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect3.9%
Acronis Cyber Protect Cloud1.5%
Other94.6%
Cloud Backup
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
5%
Comms Service Provider
19%
Computer Software Company
11%
Real Estate/Law Firm
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise15
Large Enterprise24
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Acronis Protect Cloud, Acronis Backup Cloud
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Zebra Systems
Find out what your peers are saying about Acronis Cyber Protect vs. Acronis Cyber Protect Cloud and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.