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Acronis Cyber Protect vs Dell Avamar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Users report a positive ROI for Acronis Cyber Protect, valuing recovery capabilities despite some financial challenges with bundled packages.
Sentiment score
5.8
Dell Avamar offers efficient data reduction, cost savings, enhanced IT operations, and strong data security against ransomware threats.
My customers see value in money and ROI with Acronis Cyber Protect, so they purchase it.
 

Customer Service

Sentiment score
6.5
Customer service and technical support vary, with unreliable response times despite valued 24/7 availability and remote access.
Sentiment score
6.9
Dell Avamar support is knowledgeable but slow, with communication challenges and limited first-level responsiveness hindering comprehensive assistance.
I'll give them a nine for how responsive they are in technical support.
Whenever I have a question, they respond very quickly each time.
I rate the support of Acronis Cyber Protect as excellent, which means very good support.
When their technical person is online, the quality of service and technical knowledge are very good.
The current technical support by Dell is very good.
 

Scalability Issues

Sentiment score
7.0
Acronis Cyber Protect is scalable, flexible, and performant, with minor issues affecting on-premise users more than cloud users.
Sentiment score
6.6
Dell Avamar offers scalability for medium to large enterprises but requires costly node additions and has infrastructure limitations.
Acronis Cyber Protect is a scalable product.
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
Dell Avamar offers very good scalability.
 

Stability Issues

Sentiment score
7.4
Acronis Cyber Protect is dependable, stable, with efficient backups, though updates and UI delays pose occasional challenges.
Sentiment score
8.2
Dell Avamar is stable and reliable, praised for smooth operation and low failure rates in various infrastructures.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
The stability of Acronis Cyber Protect is very high.
 

Room For Improvement

Acronis Cyber Protect could improve user interface, installation, compatibility, performance, support, pricing, and integration for enhanced functionality.
Dell Avamar needs UI, backup speed, cloud integration, and scalability improvements, with concerns over pricing and technical support.
If they can provide a waiver or discount for low-income countries, it would help to spread adoption.
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
Acronis Cyber Protect could be more affordable, especially for us in South America.
They could add more features for cyber resilience and multi-cloud options in the next release to make it even better.
There are instances where backups fail on certain applications, which is an area that could be improved.
While Dell Avamar is a good product, the pricing is very high.
 

Setup Cost

Acronis Cyber Protect offers affordable licensing options, though some find it expensive in large environments, yet valued for capabilities.
Dell Avamar offers varying pricing experiences, with praised setup ease, but cost-effectiveness compared to competitors like Veeam is debated.
I would rate the price as nine out of ten.
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
 

Valuable Features

Acronis Cyber Protect combines easy interface, backup, and cybersecurity for versatile OS support with centralized management and cloud storage.
Dell Avamar provides efficient deduplication, scalable backup, and recovery with strong integration and platform support for robust data protection.
The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault.
The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy.
It also encrypts your backups and makes it safe, so it doesn't get affected with viruses.
Its encryption mechanisms are very efficient, helping to secure sensitive data.
The most valuable feature is the instant recovery capability.
The most valuable feature for me is the backup functionality.
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
123
Ranking in other categories
Cloud Backup (6th)
Dell Avamar
Ranking in Backup and Recovery
7th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
Deduplication Software (5th)
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 3.4%, down from 4.7% compared to the previous year. The mindshare of Dell Avamar is 2.6%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell Avamar2.6%
Acronis Cyber Protect3.4%
Other94.0%
Backup and Recovery
 

Featured Reviews

Mohamed Naeem - PeerSpot reviewer
Has ensured reliable data protection and quick recovery across various industries
The features of Acronis Cyber Protect that I find most useful for my customers are the Vault, data protection, and the ability to protect and access data anytime with the Vault feature. The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats. AI is a good asset in protecting cybersecurity because it provides inception into threats and how to react with them before securing. It is very important and a great asset as a feature. The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault. Users can gain access to their data anytime. My future work will require mobility, so cloud-based access to data will be very beneficial.
SamuelThomas - PeerSpot reviewer
Have supported critical environments despite room for improvement in legacy backup options
It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
4%
Manufacturing Company
12%
Financial Services Firm
11%
Government
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise15
Large Enterprise23
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise48
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Avamar
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Acronis Cyber Protect vs. Dell Avamar and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.