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Acronis Cyber Protect vs Quest Rapid Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
122
Ranking in other categories
Cloud Backup (6th)
Quest Rapid Recovery
Ranking in Backup and Recovery
37th
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.2%, down from 4.7% compared to the previous year. The mindshare of Quest Rapid Recovery is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

SameerMogale - PeerSpot reviewer
Encounter challenges in troubleshooting but experience efficient customer support
The application itself is a bit bloated. Although it has a lot of features when it comes to troubleshooting, we don't basically know where to start even though we do give them the log files to troubleshoot they don't give us a proper solution set. So I would say because it's bloated, it's a bit more difficult to troubleshoot where you get certain errors. From my side, on the POC I didn't really need to do much. It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems. So on a day-to-day basis, you don't even maintain it, you just forget about it. You get alerts, but usually in between. It's quite easy to manage. To be honest with you, since I didn't really test that option of Acronis Cyber Protect, it's supposed to make everything feasible and easy to manage but I never got the option of testing it out, so I cannot really say at this stage.
Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Universal Restore is valuable to us."
"The interface is easy to use. They keep on adding new features. Acronis recently added multi-platform support."
"The backup timing and restoring process is great compared to other options."
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"The licensing model is very good."
"Acronis is a flexible solution. It can back up workstations, endpoints, and even your virtual environments and cloud-based environments. So, we can do the backup of the whole gamut of products."
"It is fast and easy for an image-based backup across all platforms."
"The tool is user-friendly."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
"The compression and deduplication features have helped to save on storage costs."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"The best feature of the solution is the user interface."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
 

Cons

"When you are using enterprise hardware and software that increases over time, there need to be better and more management features. For pure backup software, it is fine, but when it comes to managing a large infrastructure it is lacking."
"Their support process can be quite lengthy...This is an area that needs improvement."
"It would be nice to have it on the cloud platform without using third-party equipment."
"The dashboards for digital operations can be improved."
"The product needs to have a simple DR process."
"Currently, there is no option to use the tape drives again as a backup repository for the cloud deployment."
"There are times when the backups are slow. A faster backup would be better."
"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
 

Pricing and Cost Advice

"The current subscription model of Acronis Backup compared to other backup solutions is not costly."
"We pay a yearly subscription fee and the pricing is reasonable."
"There are monthly fees to use Acronis Backup."
"It is a low-cost solution."
"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."
"The cost of updates is less than $100 USD yearly."
"The price of Acronis Backup could be reduced, it is expensive."
"​I like the pricing​, and that it is easy to use and has performed well. ​"
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"The pricing is on the higher end."
"Its price is okay. It is reasonable in terms of the way it works."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"I don't think the licensing for the product is very expensive."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
11%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
8%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Dell AppAssure
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Acronis Cyber Protect vs. Quest Rapid Recovery and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.