Acronis Cyber Protect vs Synology DSM comparison

Acronis and Synology are both solutions in the Backup and Recovery category. Acronis is ranked #11 with an average rating of 7.9, while Synology is ranked #22 with an average rating of 9.3. Acronis holds a 3.4% mindshare in BRS, compared to Synology’s 1.7% mindshare. Additionally, 86% of Acronis users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

Acronis Cyber Protect

Read 123 Acronis Cyber Protect reviews

7,989 Views
5,752 Comparison Views

86% willing to recommend

Synology DSM

Read 10 Synology DSM reviews

2,418 Views
2,394 Comparison Views

100% willing to recommend

Acronis Cyber Protect

Synology DSM

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Acronis Cyber Protect and Synology DSM are both highly regarded data protection solutions. Synology DSM seems to have the upper hand with its extensive features, despite Acronis Cyber Protect being praised for its ease of deployment and competitive pricing.

Features: Acronis Cyber Protect is highlighted for comprehensive anti-malware, backup solutions, and unified management. Synology DSM is praised for its extensive storage capabilities, intuitive operations, and versatile backup options. Users find Synology DSM's features more robust.

Room for Improvement:Acronis Cyber Protect users suggest better integration with third-party tools, enhancements in response speed, and more scalable solutions. Synology DSM users point to limited support for certain hardware, complex setup processes, and improvements in user interface consistency. Both products must tackle specific weak points, but Acronis Cyber Protect's integration limitations seem more impactful.

Ease of Deployment and Customer Service: Acronis Cyber Protect is considered easier to deploy with responsive customer service. Synology DSM, although slightly more complex, is also supported by a helpful customer service team. Acronis Cyber Protect holds an edge regarding deployment ease, whereas both products offer commendable support.

Pricing and ROI: Users find Acronis Cyber Protect competitively priced with favorable ROI. Synology DSM's pricing is deemed higher, but many users believe its advanced features justify the expense. Although Acronis Cyber Protect is preferred for its affordability, Synology DSM's superior features can result in higher perceived value.

To learn more, read our detailed Acronis Cyber Protect vs. Synology DSM Report (Updated: September 2025).

Buyer's Guide

Acronis Cyber Protect vs. Synology DSM

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

11th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

123

Ranking in other categories

Cloud Backup (6th)

Synology DSM

Ranking in Backup and Recovery

22nd

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 3.4%, down from 4.7% compared to the previous year. The mindshare of Synology DSM is 1.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Acronis Cyber Protect	3.4%
Synology DSM	1.7%
Other	94.9%

Backup and Recovery

Featured Reviews

Mohamed Naeem

Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC

Has ensured reliable data protection and quick recovery across various industries

The features of Acronis Cyber Protect that I find most useful for my customers are the Vault, data protection, and the ability to protect and access data anytime with the Vault feature. The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats. AI is a good asset in protecting cybersecurity because it provides inception into threats and how to react with them before securing. It is very important and a great asset as a feature. The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault. Users can gain access to their data anytime. My future work will require mobility, so cloud-based access to data will be very beneficial.

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Michael Adejoh

Solutions Manager at Excel Connect Ventures

Reliable and cost-effective

One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like Acronis Cyber Protect's backup process and its management console is intuitive."

"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."

"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."

"From my perspective, the most valuable features in Acronis Cyber Protect include ransomware protection and antivirus. These features not only add significant value but also play a crucial role in closing deals. When selling backup for Microsoft 365, these security features, like ransomware protection and antivirus, serve as a starting point to offer backup and protection."

"The backup timing and restoring process is great compared to other options."

"The ability to clone backups."

"I can encrypt the data, I can make it send me an email if it fails. It lets me choose which files I want to ignore during backup."

"The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats, providing inception into threats and how to react with them before securing, and is a great asset as a feature."

More Acronis Cyber Protect pros

"The product performs well. It is easy to use and implement."

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."

"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."

"Synology DSM is very easy to work and operate."

"The most valuable aspect is its ability to handle multiple disks."

More Synology DSM pros

Cons

"The support takes too much time to respond to callbacks."

"Improved support for immutability and Utility AirGAP could be beneficial."

"Acronis Backup can improve on the virtualization backups because they are not as good as Veeam Backup."

"The dashboards for digital operations can be improved."

"It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."

"There are times when the backups are slow. A faster backup would be better."

"It supports Microsoft SQL and Microsoft Exchange, but it does not support Oracle databases or Postgres."

"The solution's error handling can be improved specifically for Linux errors."

More Acronis Cyber Protect cons

"Synology DSM's user interface is not quite intuitive."

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."

"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."

"Users may lose their data if they don't configure the solution properly."

"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."

"The platform could be much more cost-effective and flexible for integrating third-party products."

"The only bothersome aspect is that the device is aging."

"The product's only shortcoming is pricing, as it is an expensive solution."

More Synology DSM cons

Pricing and Cost Advice

"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."

"There are monthly fees to use Acronis Backup."

"It has already paid off itself in the first few months that we implemented it."

"The tool's subscription costs are monthly. The product's pricing is fair."

"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."

"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."

"Acronis Cyber Protect's pricing is reasonable."

More Acronis Cyber Protect pricing and cost advice

"The price of the solution is very good."

"The solution’s pricing is neither cheap nor expensive."

"Synology DSM is a free tool."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

"The pricing varies widely, catering to a broad range of needs."

"Synology DSM is a cheap solution."

"It is quite an affordable solution."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Comms Service Provider

12%

Manufacturing Company

Financial Services Firm

Computer Software Company

14%

Government

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	67
Midsize Enterprise	15
Large Enterprise	23

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	1

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

See all answers

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

See all answers

What do you like most about Synology DSM?

The most valuable features of Synology DSM are its security and connectivity.

See all answers

What is your experience regarding pricing and costs for Synology DSM?

The solution’s pricing is neither cheap nor expensive.

See all answers

What needs improvement with Synology DSM?

Users may lose their data if they don't configure the solution properly.

See all answers

Comparisons

Veeam Data Platform vs Acronis Cyber Protect

Compared 15% of the time

Commvault Cloud vs Acronis Cyber Protect

Compared 7% of the time

Veeam Data Cloud for Microsoft 365 vs Acronis Cyber Protect

Compared 7% of the time

R-Drive Image vs Acronis Cyber Protect

Compared 5% of the time

Azure Backup vs Acronis Cyber Protect

Compared 4% of the time

More Acronis Cyber Protect Competitors

Veeam Data Platform vs Synology DSM

Compared 10% of the time

UrBackup vs Synology DSM

Compared 10% of the time

GoodSync For Business vs Synology DSM

Compared 8% of the time

NetApp SnapCenter vs Synology DSM

Compared 7% of the time

ExaGrid Tiered Backup Storage vs Synology DSM

Compared 5% of the time

More Synology DSM Competitors

Product Reports

Buyer's Guide

Acronis Cyber Protect

September 2025

Download Acronis Cyber Protect product report

Buyer's Guide

Synology DSM

September 2025

Download Synology DSM product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

Synology DiskStation Manager (DSM)

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

Synology DSM (DiskStation Manager) is a comprehensive software platform designed for Synology NAS (Network Attached Storage) devices. It serves as the operating system for these devices, providing a wide range of features and functionalities.

The primary use case of Synology DSM is to centralize and manage data storage for organizations. It allows businesses to store, access, and share files securely across multiple devices and platforms. With its intuitive user interface, DSM simplifies the management of data, making it easy to create shared folders, set access permissions, and monitor storage usage.

One of the most valuable functionalities of Synology DSM is its robust data protection capabilities. It offers various RAID configurations, including SHR (Synology Hybrid RAID), which ensures data redundancy and safeguards against drive failures. DSM also supports advanced backup and disaster recovery solutions, such as Snapshot Replication and Hyper Backup, enabling organizations to protect their critical data effectively.

Furthermore, Synology DSM provides a wide range of productivity and collaboration tools. It offers applications like Synology Drive, which allows seamless file synchronization across devices, and Synology Office, a web-based suite for document editing and collaboration. DSM also supports various third-party applications, including popular cloud services like Dropbox and Google Drive, enabling organizations to integrate their existing workflows seamlessly.

Synology

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

Information Not Available

Buyer's Guide

Acronis Cyber Protect vs. Synology DSM

September 2025

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