Acronis Cyber Protect vs Synology DSM comparison

Acronis and Synology are both solutions in the Backup and Recovery category. Acronis is ranked #9 with an average rating of 8.2, while Synology is ranked #18 with an average rating of 9.0. Acronis holds a 4.4% mindshare in BRS, compared to Synology’s 1.8% mindshare. Additionally, 87% of Acronis users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

Acronis Cyber Protect

Read 121 Acronis Cyber Protect reviews

7,648 Views
6,484 Comparison Views

87% willing to recommend

Synology DSM

Read 10 Synology DSM reviews

1,810 Views
1,510 Comparison Views

100% willing to recommend

Acronis Cyber Protect

Synology DSM

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Acronis Cyber Protect and Synology DSM are both highly regarded data protection solutions. Synology DSM seems to have the upper hand with its extensive features, despite Acronis Cyber Protect being praised for its ease of deployment and competitive pricing.

Features: Acronis Cyber Protect is highlighted for comprehensive anti-malware, backup solutions, and unified management. Synology DSM is praised for its extensive storage capabilities, intuitive operations, and versatile backup options. Users find Synology DSM's features more robust.

Room for Improvement:Acronis Cyber Protect users suggest better integration with third-party tools, enhancements in response speed, and more scalable solutions. Synology DSM users point to limited support for certain hardware, complex setup processes, and improvements in user interface consistency. Both products must tackle specific weak points, but Acronis Cyber Protect's integration limitations seem more impactful.

Ease of Deployment and Customer Service: Acronis Cyber Protect is considered easier to deploy with responsive customer service. Synology DSM, although slightly more complex, is also supported by a helpful customer service team. Acronis Cyber Protect holds an edge regarding deployment ease, whereas both products offer commendable support.

Pricing and ROI: Users find Acronis Cyber Protect competitively priced with favorable ROI. Synology DSM's pricing is deemed higher, but many users believe its advanced features justify the expense. Although Acronis Cyber Protect is preferred for its affordability, Synology DSM's superior features can result in higher perceived value.

To learn more, read our detailed Acronis Cyber Protect vs. Synology DSM Report (Updated: March 2025).

Buyer's Guide

Acronis Cyber Protect vs. Synology DSM

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

9th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

121

Ranking in other categories

Cloud Backup (5th)

Synology DSM

Ranking in Backup and Recovery

18th

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.4%, down from 4.8% compared to the previous year. The mindshare of Synology DSM is 1.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

Good backup solution but challenges with the stability

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

Read full review

Michael Adejoh

Solutions Manager at Excel Connect Ventures

Reliable and cost-effective

One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main reasons that our customers like Acronis are that it is very strong and easy to use."

"Our customers can backup to local storage and they can back up or replicate to the cloud."

"The image backup and image restore features have been very beneficial to us."

"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."

"The solution has all the features I need and user friendly."

"The solution's most valuable features are its ease of use and its user-friendly interface compared to other tools."

"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."

"The solution was easy to install and to deploy."

More Acronis Cyber Protect pros

"The most valuable features of Synology DSM are its security and connectivity."

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."

"Synology DSM is very easy to work and operate."

"The product performs well. It is easy to use and implement."

"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."

"The most valuable aspect is its ability to handle multiple disks."

More Synology DSM pros

Cons

"We have issues with the SQL databases which are a little shaky."

"The solution could use a single sign-on integration that can default to the admin dashboard. Right now, it's only username and password. If you had had an additional two-factor authentication, this would be beneficial for me."

"If we could have a mass deployment option using Acronis, that would be helpful."

"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."

"The support takes too much time to respond to callbacks."

"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."

"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."

"The initial setup was complex. We had to deploy it through an external consultant team."

More Acronis Cyber Protect cons

"The platform could be much more cost-effective and flexible for integrating third-party products."

"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."

"The product's only shortcoming is pricing, as it is an expensive solution."

"Synology DSM's user interface is not quite intuitive."

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."

"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."

"Users may lose their data if they don't configure the solution properly."

"The only bothersome aspect is that the device is aging."

More Synology DSM cons

Pricing and Cost Advice

"We use the free version that provides very basic functionalities."

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."

"There is a license required for this solution and it can be on a monthly basis."

"It has already paid off itself in the first few months that we implemented it."

"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."

"Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option. However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost."

"Our licensing fees are on a yearly basis."

"Our licenses come with a one-time yearly subscription fee."

More Acronis Cyber Protect pricing and cost advice

"The pricing varies widely, catering to a broad range of needs."

"Synology DSM is a cheap solution."

"Synology DSM is a free tool."

"The price of the solution is very good."

"The solution’s pricing is neither cheap nor expensive."

"It is quite an affordable solution."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

Computer Software Company

14%

Government

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

See all answers

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

See all answers

What do you like most about Synology DSM?

The most valuable features of Synology DSM are its security and connectivity.

See all answers

What is your experience regarding pricing and costs for Synology DSM?

The solution’s pricing is neither cheap nor expensive.

See all answers

What needs improvement with Synology DSM?

Users may lose their data if they don't configure the solution properly.

See all answers

Comparisons

Veeam Data Platform vs Acronis Cyber Protect

Compared 19% of the time

Commvault Cloud vs Acronis Cyber Protect

Compared 8% of the time

R-Drive Image vs Acronis Cyber Protect

Compared 8% of the time

Azure Backup vs Acronis Cyber Protect

Compared 5% of the time

N-able Cove Data Protection vs Acronis Cyber Protect

Compared 4% of the time

More Acronis Cyber Protect Competitors

Veeam Data Platform vs Synology DSM

Compared 20% of the time

NetApp SnapCenter vs Synology DSM

Compared 9% of the time

UrBackup vs Synology DSM

Compared 7% of the time

ExaGrid Tiered Backup Storage vs Synology DSM

Compared 6% of the time

Commvault Cloud vs Synology DSM

Compared 4% of the time

More Synology DSM Competitors

Product Reports

Buyer's Guide

Acronis Cyber Protect

March 2025

Download Acronis Cyber Protect product report

Buyer's Guide

Synology DSM

March 2025

Download Synology DSM product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

Synology DiskStation Manager (DSM)

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

Synology DSM (DiskStation Manager) is a comprehensive software platform designed for Synology NAS (Network Attached Storage) devices. It serves as the operating system for these devices, providing a wide range of features and functionalities.

The primary use case of Synology DSM is to centralize and manage data storage for organizations. It allows businesses to store, access, and share files securely across multiple devices and platforms. With its intuitive user interface, DSM simplifies the management of data, making it easy to create shared folders, set access permissions, and monitor storage usage.

One of the most valuable functionalities of Synology DSM is its robust data protection capabilities. It offers various RAID configurations, including SHR (Synology Hybrid RAID), which ensures data redundancy and safeguards against drive failures. DSM also supports advanced backup and disaster recovery solutions, such as Snapshot Replication and Hyper Backup, enabling organizations to protect their critical data effectively.

Furthermore, Synology DSM provides a wide range of productivity and collaboration tools. It offers applications like Synology Drive, which allows seamless file synchronization across devices, and Synology Office, a web-based suite for document editing and collaboration. DSM also supports various third-party applications, including popular cloud services like Dropbox and Google Drive, enabling organizations to integrate their existing workflows seamlessly.

Synology

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

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Buyer's Guide

Acronis Cyber Protect vs. Synology DSM

March 2025

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