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Acronis Cyber Protect vs Synology DSM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
14th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
Cloud Backup (11th)
Synology DSM
Ranking in Backup and Recovery
49th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 2.2%, down from 3.1% compared to the previous year. The mindshare of Synology DSM is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect2.2%
Synology DSM1.3%
Other96.5%
Backup and Recovery
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
Manuel Schulte - PeerSpot reviewer
Python Developer at BNP Paribas Asset Management
A reliable and user-friendly solution for effective backup, storage, and multimedia needs
In terms of scalability, I would currently rate it an eight out of ten due to its aging nature. While I don't have access to all the latest features available on more recent devices, at the time of purchase, considering its capabilities then, I would have given it a solid ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is fast and easy for an image-based backup across all platforms."
"I didn't start using Acronis until I came here 3 years ago - it's what the organization was using already, and I found that I liked it better than Symantec."
"The image backup and image restore features have been very beneficial to us."
"Universal Restore is valuable to us."
"The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy."
"The setup was straightforward as was restoring the files, and I have been able to just go right on and restore the files that I need."
"The licensing model is very good."
"The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats, providing inception into threats and how to react with them before securing, and is a great asset as a feature."
"Synology DSM is very easy to work and operate."
"The product performs well. It is easy to use and implement."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable features of Synology DSM are its security and connectivity."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"The most valuable aspect is its ability to handle multiple disks."
 

Cons

"I also think the fact that it is extremely customizable means that it's really easy to get something wrong, and it not work as intended."
"The UI performance can be slow at times, especially when handling operations like checking backup status or initiating a restore. The response time for these actions could be improved."
"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."
"I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks."
"Acronis Backup support could improve."
"I would like to have more cybersecurity integration to properly round up the product and its offering."
"The solution's reporting feature could be better."
"Installation could be easier."
"Users may lose their data if they don't configure the solution properly."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"The product's only shortcoming is pricing, as it is an expensive solution."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"Synology DSM's user interface is not quite intuitive."
"The only bothersome aspect is that the device is aging."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"The platform could be much more cost-effective and flexible for integrating third-party products."
 

Pricing and Cost Advice

"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."
"The tool's subscription costs are monthly. The product's pricing is fair."
"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."
"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."
"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."
"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."
"There are monthly fees to use Acronis Backup."
"Our licensing fees are on a yearly basis."
"Synology DSM is a free tool."
"It is quite an affordable solution."
"The pricing varies widely, catering to a broad range of needs."
"Synology DSM is a cheap solution."
"The price of the solution is very good."
"The solution’s pricing is neither cheap nor expensive."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Construction Company
9%
Manufacturing Company
9%
Comms Service Provider
9%
Comms Service Provider
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise16
Large Enterprise24
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
I am from the technical team, so I do not get pricing information, and those things are managed by product managers. I think it is not that expensive. That is why many of our customers are using it...
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
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Find out what your peers are saying about Acronis Cyber Protect vs. Synology DSM and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.