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Acronis Cyber Protect vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
16th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
124
Ranking in other categories
Cloud Backup (11th)
Synology DSM
Ranking in Backup and Recovery
51st
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 2.3%, down from 4.4% compared to the previous year. The mindshare of Synology DSM is 1.4%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect2.3%
Synology DSM1.4%
Other96.3%
Backup and Recovery
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very user-friendly in terms of the interface - especially if you compare it to other solutions such as Veeam or Veritas."
"It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive."
"This is a perfect option for an SMB."
"I recommend this solution every chance I get, including for personal use."
"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."
"The most valuable feature is the quick restoration. We can restore the data quickly."
"Some of the most valuable features are recovery, protection against malware, and software management, and I am happy with the dashboards and user interface."
"There is advanced management where we can do passing, software inventory, and hardware inventory."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"Synology DSM is very easy to work and operate."
"The product performs well. It is easy to use and implement."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The most valuable aspect is its ability to handle multiple disks."
"The most valuable features of Synology DSM are its security and connectivity."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
 

Cons

"The product isn't very scalable."
"The only problem that I face while using this software is that the backup taken using its older versions do at times create problem while being restored with new versions."
"The UI performance can be slow at times, especially when handling operations like checking backup status or initiating a restore. The response time for these actions could be improved."
"I have had an issue at times with support, because they weren't able to get to me and I've had to call back after an hour or so, but other than that, I can't be more pleased with the product."
"There are some frustrating things. One in particular is when you're looking through your logs from the previous night's jobs and you see a warning, and you go in, and you try to dig through to find what exactly the warning meant, and you can't find anything."
"There are times when the backups are slow. A faster backup would be better."
"The solution could be better if some of the features were more in-depth."
"Customer service can open a ticket for you, but it could be several days before you hear back from them."
"The product's only shortcoming is pricing, as it is an expensive solution."
"Synology DSM's user interface is not quite intuitive."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"The only bothersome aspect is that the device is aging."
"Users may lose their data if they don't configure the solution properly."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
 

Pricing and Cost Advice

"We were on a perpetual license for Acronis Backup."
"The license is a perpetual license. The cost is an area for improvement."
"I would say that at the pricepoint that it's at, it's definitely worth the money."
"The tool's subscription costs are monthly. The product's pricing is fair."
"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."
"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."
"Our licenses come with a one-time yearly subscription fee."
"There are monthly fees to use Acronis Backup."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"Synology DSM is a free tool."
"The solution’s pricing is neither cheap nor expensive."
"The price of the solution is very good."
"The pricing varies widely, catering to a broad range of needs."
"Synology DSM is a cheap solution."
"It is quite an affordable solution."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
11%
Manufacturing Company
8%
Comms Service Provider
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise15
Large Enterprise24
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
Overall, the price is very good. I would rate the price as nine out of ten.
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Information Not Available
Find out what your peers are saying about Acronis Cyber Protect vs. Synology DSM and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.