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Acronis Cyber Protect vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
124
Ranking in other categories
Cloud Backup (7th)
Synology DSM
Ranking in Backup and Recovery
52nd
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 2.4%, down from 4.5% compared to the previous year. The mindshare of Synology DSM is 1.4%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect2.4%
Synology DSM1.4%
Other96.2%
Backup and Recovery
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is fast and easy for an image-based backup across all platforms."
"We have never had a backup fail because of the software."
"I've reimaged servers and been back up and running in exactly no time with the completely new hardware."
"Acronis has a very rich functionality."
"The setup is very easy."
"One of the best data backup and recovery software out there in the market."
"It provided us with a fast and reliable way to recover a complex operating system, from one server to another so as to increase the business continuity."
"The ability to clone backups."
"The product performs well. It is easy to use and implement."
"The most valuable aspect is its ability to handle multiple disks."
"Synology DSM is very easy to work and operate."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"The most valuable features of Synology DSM are its security and connectivity."
 

Cons

"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."
"Version 12.5 only has a web interface which is absolutely unacceptable for this type of product."
"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."
"We have issues with the SQL databases which are a little shaky."
"Acronis Backup isn't scalable at all."
"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."
"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"The only bothersome aspect is that the device is aging."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"Synology DSM's user interface is not quite intuitive."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"The product's only shortcoming is pricing, as it is an expensive solution."
"Users may lose their data if they don't configure the solution properly."
 

Pricing and Cost Advice

"It is a low-cost solution."
"The license is a perpetual license. The cost is an area for improvement."
"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."
"Doing what this is capable of doing, the cost of it is in line."
"This is an affordable product and fits within our customers' budgets."
"We use the free version that provides very basic functionalities."
"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."
"The cost of updates is less than $100 USD yearly."
"The price of the solution is very good."
"It is quite an affordable solution."
"The pricing varies widely, catering to a broad range of needs."
"Synology DSM is a cheap solution."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"Synology DSM is a free tool."
"The solution’s pricing is neither cheap nor expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
5%
Computer Software Company
13%
Manufacturing Company
8%
Comms Service Provider
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise15
Large Enterprise24
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
Overall, the price is very good. I would rate the price as nine out of ten.
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
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Find out what your peers are saying about Acronis Cyber Protect vs. Synology DSM and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.