

Commvault Cloud and Acronis Disaster Recovery compete in the backup and disaster recovery category. Commvault Cloud seems to have the upper hand due to its extensive cloud integration and hybrid data management capabilities.
Features: Commvault Cloud excels in backup and disaster recovery capabilities with extensive data management across hybrid and multi-cloud environments. It is known for its cost efficiency in long-term data retention and seamless integration with cloud services. Acronis Disaster Recovery is recognized for its cost-effective backup solutions and reliable performance.
Room for Improvement: Commvault Cloud faces challenges with complexity and a steep learning curve. The interface requires further enhancements for user-friendliness. Acronis could improve by incorporating real-time backup features and enhancing cross-platform support for better flexibility.
Ease of Deployment and Customer Service: Commvault Cloud is adaptable to on-premises and hybrid environments, although it has a steep learning curve. Its customer service is highly rated for timely and effective support. Acronis is praised for good customer service but needs improvements in localization and responsiveness.
Pricing and ROI: Commvault Cloud is not the cheapest but offers comprehensive features that justify its price, with users reporting significant ROI through operational efficiencies. Acronis is seen as a more cost-effective solution for specific environments with competitive pricing and notable ROI in disaster recovery scenarios. Both platforms provide value, but their pricing structures vary to cater to different scales and priorities.
My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment.
Acronis regularly introduces new features to meet customer needs, which can lead to efficiencies.
They were experts regarding Acronis support for any kind of issues.
A high-level technical team should be accessible swiftly to minimize customer downtime.
We face issues connecting with the account manager, which needs to be improved.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
If you set it up with a particular template and want to scale, you can always go to the template and edit and select a different template, demonstrating its scalability.
The scalability of Acronis Disaster Recovery is good, and I would rate it an eight out of ten.
It is easy to scale; you can directly add licenses for scalability.
We have not experienced any downtime, bugs, or glitches.
I have not faced any downtimes with Commvault Cloud.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
For the backup to compete in the enterprise market, there must be improvements.
They could also enhance endpoint security by integrating EDR within the security framework.
The only area for improvement is the price.
I would like to see AI capabilities in Commvault Cloud.
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
The price for Acronis Disaster Recovery is fair from the perspective of features, but for Indian customers and in light of the competition, it would be better if the price were a little lower to pitch services more effectively.
The pricing for Acronis products has increased by 10% to 15% over the past few years, making it challenging for existing customers to accommodate the rising costs annually.
While it might be expensive for users in Egypt, I believe the benefits justify the cost.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
For data recovery, when we lose a server, we are able to restore it in place with the click of a button.
The automation failback feature in Acronis Disaster Recovery is very helpful and very seamless, requiring only one click to initiate the failback, and Acronis does the rest automatically.
The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup.
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
We can back up unlimited TBs due to our per node license.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
| Product | Mindshare (%) |
|---|---|
| Commvault Cloud | 7.2% |
| Acronis Disaster Recovery | 1.6% |
| Other | 91.2% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 57 |
| Midsize Enterprise | 24 |
| Large Enterprise | 82 |
Acronis Disaster Recovery provides seamless data protection with efficient backup, recovery, and cloud switchover capabilities. It eliminates downtime with automation and integrated malware scanning, securing critical servers.
Acronis Disaster Recovery features an intuitive single console for streamlined management, offering comprehensive solutions for patch management, email security, automated disaster tests, and failover capabilities. Its point-in-time recovery and imaging capability ensure data integrity while enabling rapid cloud switchovers. Integration with cloud platforms and single-click recovery enhance operational efficiency, although supporting more Linux versions and appliances, improved documentation, and better licensing visibility remain areas for enhancement.
What are the most important features?In industries like pharma, education, and manufacturing, Acronis Disaster Recovery is vital for safeguarding data against threats like ransomware. It offers reliable on-cloud backup and rapid failover capabilities during server failures, protecting critical systems and ensuring business continuity.
Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.
Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.
What are the key features of Commvault Cloud?In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.
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