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Action1 vs Atera comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Action1
Ranking in Patch Management
28th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Atera
Ranking in Patch Management
11th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (11th), Network Monitoring Software (39th), IT Infrastructure Monitoring (39th), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), AIOps (19th), Agentic Automation (8th)
 

Mindshare comparison

As of June 2026, in the Patch Management category, the mindshare of Action1 is 1.5%, up from 1.3% compared to the previous year. The mindshare of Atera is 3.4%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Atera3.4%
Action11.5%
Other95.1%
Patch Management
 

Featured Reviews

Use Action1?
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NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Construction Company
11%
Financial Services Firm
10%
Government
7%
Comms Service Provider
9%
Construction Company
9%
Educational Organization
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
 

Questions from the Community

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What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
 

Comparisons

 

Overview

 

Sample Customers

1. Acme Corporation 2. Amazon 3. Apple 4. ATT 5. Bank of America 6. Cisco Systems 7. CocaCola Company 8. Dell Technologies 9.Disney 10. eBay 11. FedEx 12. Ford Motor Company 13. Google 14. HP 15. IBM 16. Intel Corporation 17. JPMorgan Chase 18. Kraft Heinz 19. McDonalds 20. Microsoft 21. Nike 22. Oracle 23. PepsiCo 24. Procter Gamble 25. Samsung 26. Target Corporation 27. Tesla 28. Toyota 29. Visa 30. Walmart 31. WeWork
MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Find out what your peers are saying about Qualys, Microsoft, NinjaOne and others in Patch Management. Updated: June 2026.
900,644 professionals have used our research since 2012.